Dell E43S Series Manual

Dell EMC XC6420 Series Hyper-Converged
Appliance
Installation and Service Manual
Regulatory Model: E43S Series
Regulatory Type: E43S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 09
Rev. A01

Contents
1 XC6420 Series overview.................................................................................................................................7
Back view of the XC6420 Series sled..............................................................................................................................7
Network ports indicator codes.........................................................................................................................................8
Sled to hard drive mapping..............................................................................................................................................10
Locating the Service Tag of your system...................................................................................................................... 10
2 Documentation resources.............................................................................................................................12
3 Technical specications................................................................................................................................13
Dimensions of the XC6420 Series sled..........................................................................................................................13
Chassis weight.................................................................................................................................................................. 14
Processor specications.................................................................................................................................................. 14
System battery..................................................................................................................................................................14
Expansion bus specications...........................................................................................................................................14
Memory specications.....................................................................................................................................................14
Hard drives and storage specications..........................................................................................................................15
Video specications..........................................................................................................................................................15
Environmental specications...........................................................................................................................................16
Temperature specications........................................................................................................................................16
Relative humidity specications................................................................................................................................16
Maximum vibration specications............................................................................................................................ 16
Maximum shock specications................................................................................................................................. 17
Maximum altitude specications...............................................................................................................................17
Operating temperature de-rating specications..................................................................................................... 17
Particulate and gaseous contamination specications...........................................................................................18
Standard operating temperature specications......................................................................................................18
Expanded operating temperature specications ...................................................................................................22
4 Initial system setup and conguration.......................................................................................................... 24
Setting up your system................................................................................................................................................... 24
iDRAC conguration........................................................................................................................................................ 24
Options to set up iDRAC IP address........................................................................................................................24
Log in to iDRAC..........................................................................................................................................................25
Methods to download rmware and drivers.................................................................................................................25
Downloading drivers and rmware.......................................................................................................................... 25
5 Pre-operating system management applications..........................................................................................27
Options to manage the pre-operating system applications........................................................................................ 27
System Setup................................................................................................................................................................... 27
Viewing System Setup...............................................................................................................................................27
System Setup details.................................................................................................................................................28
System BIOS...............................................................................................................................................................28
Contents 3

iDRAC Settings utility................................................................................................................................................ 47
Device Settings.......................................................................................................................................................... 47
Dell Lifecycle Controller...................................................................................................................................................47
Embedded systems management............................................................................................................................47
Boot Manager...................................................................................................................................................................47
Viewing Boot Manager..............................................................................................................................................47
Boot Manager main menu.........................................................................................................................................48
One-shot BIOS boot menu.......................................................................................................................................48
System Utilities...........................................................................................................................................................48
PXE boot...........................................................................................................................................................................48
6 Installing and removing system components................................................................................................ 49
Safety instructions...........................................................................................................................................................49
Before working inside your system................................................................................................................................49
After working inside your system...................................................................................................................................49
Recommended tools........................................................................................................................................................49
Inside the sled...................................................................................................................................................................50
XC6420 Series sled......................................................................................................................................................... 50
Removing a sled ........................................................................................................................................................50
Installing a sled .......................................................................................................................................................... 52
Air shroud..........................................................................................................................................................................54
Removing the air shroud...........................................................................................................................................54
Installing the air shroud ............................................................................................................................................ 55
System memory............................................................................................................................................................... 56
General memory module installation guidelines......................................................................................................57
Mode-specic guidelines.......................................................................................................................................... 58
Removing a memory module....................................................................................................................................58
Installing a memory module...................................................................................................................................... 59
Support bracket............................................................................................................................................................... 60
Removing the support bracket................................................................................................................................ 60
Installing the support bracket...................................................................................................................................60
Expansion cards................................................................................................................................................................ 61
PCIe slot priority ........................................................................................................................................................ 61
Removing the expansion card riser assembly.........................................................................................................62
Installing the expansion card riser assembly...........................................................................................................63
Removing an expansion card....................................................................................................................................64
Installing an expansion card...................................................................................................................................... 66
Removing the riser card............................................................................................................................................68
Installing the riser card.............................................................................................................................................. 69
M.2 SATA drive.................................................................................................................................................................70
Removing the M.2 SATA x16 riser............................................................................................................................70
Installing the M.2 SATA x16 riser...............................................................................................................................71
Removing the M.2 SATA card.................................................................................................................................. 72
Installing the M.2 SATA card.....................................................................................................................................73
Mezzanine and OCP cards..............................................................................................................................................74
Removing a mezzanine card.....................................................................................................................................74
4Contents

Installing a mezzanine card....................................................................................................................................... 75
Removing the mezzanine card bridge board ......................................................................................................... 77
Installing the mezzanine card bridge board.............................................................................................................77
Removing the OCP card........................................................................................................................................... 78
Installing the OCP card..............................................................................................................................................79
System battery.................................................................................................................................................................80
Replacing system battery......................................................................................................................................... 80
Installing the system battery..................................................................................................................................... 81
Trusted Platform Module................................................................................................................................................ 82
Replacing the Trusted Platform Module................................................................................................................. 82
Initializing the TPM 1.2 for TXT users......................................................................................................................83
Initializing the TPM 2.0 for TXT users.....................................................................................................................84
7 Using system diagnostics.............................................................................................................................85
Dell Embedded System Diagnostics.............................................................................................................................. 85
Running the Embedded System Diagnostics from Boot Manager......................................................................85
Running the Embedded System Diagnostics from the Dell Lifecycle Controller............................................... 85
System diagnostic controls.......................................................................................................................................86
8 Jumpers and connectors ............................................................................................................................. 87
System board jumper settings........................................................................................................................................87
System board connectors...............................................................................................................................................88
Disabling forgotten password.........................................................................................................................................89
9 Getting help.................................................................................................................................................90
Contacting Dell.................................................................................................................................................................90
Documentation feedback................................................................................................................................................90
Accessing system information by using QRL............................................................................................................... 90
Quick Resource Locator for XC6420 systems........................................................................................................91
Receiving automated support with SupportAssist ......................................................................................................91
A BOSS card...................................................................................................................................................92
Introduction to BOSS card..............................................................................................................................................92
Supported operating systems.................................................................................................................................. 92
Supported XC Series systems .................................................................................................................................92
BOSS card features.........................................................................................................................................................93
Foreign Import............................................................................................................................................................93
SMART Info................................................................................................................................................................ 93
Auto-Rebuild...............................................................................................................................................................93
BOSS card replacement by using Foreign Import option............................................................................................93
Driver installation..............................................................................................................................................................97
BOSS troubleshooting..................................................................................................................................................... 97
Physical disks not visible to operating system........................................................................................................97
Virtual disk not visible to operating system............................................................................................................ 98
Drive failure.................................................................................................................................................................98
Fault in controller....................................................................................................................................................... 98
BOSS card is not detected....................................................................................................................................... 98
Contents 5

Unable to boot to M.2 drive installed in slot 1........................................................................................................ 99
CLI reports unsupported features ...........................................................................................................................99
6 Contents

XC6420 Series overview
The XC6420 Series sled supports up to two Intel Xeon Scalable E5-2600 product family processors with 28 cores per processor. The sled
also supports 16 memory modules, dedicated mezzanine, PCIe and Open Compute Project (OCP) adapters for expansion and connectivity.
NOTE: The Intel Xeon Scalable processor with fabric connector is also known as Native Omnipath.
Topics:
• Back view of the XC6420 Series sled
• Network ports indicator codes
• Sled to hard drive mapping
• Locating the Service Tag of your system
Back view of the XC6420 Series sled
Figure 1. Back view of the XC6420 Series sled
Table 1. Back panel features
Item Indicator, button, or connector Icon Description
1 mezzanine card slot N/A Enables you to connect mezzanine expansion cards. For more
information, see Technical specications.
2 sled release handle N/A Enables you to remove the sled from the enclosure.
3 Low Prole PCIe card slot N/A Enables you to connect PCI Express expansion cards. For more
information, see Technical specications.
4 sled release lock N/A Enables you to remove the sled from the enclosure.
5 rear power button N/A Enables you to power on the sled while accessing it from the
rear.
1
XC6420 Series overview 7

Item Indicator, button, or connector Icon Description
6 iDRAC or NIC port Enables you to remotely access iDRAC. For more information,
see the iDRAC User’s Guide at Dell.com/poweredgemanuals.
7 mini display port Enables you to connect a display device to the system. For more
information, see Technical specications.
8 iDRAC Direct micro USB port Enables you to connect a portable device to the sled.
9 OCP card slot N/A Enables you to connect Open Compute Project (OCP)
expansion cards. For more information, see Technical
specications.
10 EST pull out tab N/A This tab has the unique Express Service Code, Service Tag, and
MAC address labels.
11 system id indicator The System Identication (ID) LED is available on the back of
the system. Press the system ID button on the front of the
enclosure to identify a system in a rack.
12 USB 3.0 port (2) The USB ports are 9-pin and 3.0-compliant. These ports enable
you to connect USB devices to the system.
Network ports indicator codes
Figure 2. LAN indicators on the QSFP carrier card
1Link indicator
8 XC6420 Series overview

Figure 3. LAN indicators on the QSFP mezzanine card
1 Link indicator 2 Activity indicator
Table 2. QSFP port on mezzanine card indicator codes
Connection State QSFP Upper green LED QSFP Lower green LED
No link/Not Connected O O
InniBand Physical Link - No Logical Link Green O
InniBand Logical Link - No Trac Green Green
InniBand Logical Link - Trac Green Blink
InniBand Physical Link Issue Blink Green
Ethernet Link - No Trac Green Green
Ethernet - Trac Green Blink
NOTE: The LED blink speed varies according to the trac bandwidth.
Figure 4. Ethernet port indicator codes
1speed indicator 2 link and activity indicator
XC6420 Series overview 9

Table 3. Ethernet port indicator codes
Convention Status Condition
A Link and activity indicators are o The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its
maximum port speed.
C Link indicator is amber The NIC is connected to a valid network at less than
its maximum port speed.
D Activity indicator is ashing green Network data is being sent or received.
Sled to hard drive mapping
Figure 5. Sled to drive mapping for the enclosure with 24 x 2.5 inch drives
1drives 0–5 mapped to sled 1 2 drives 6–11 mapped to sled 2
3 drives 12–17 mapped to sled 3 4 drives 18–23 mapped to sled 4
5 (optional) NVMe hard drive location
NOTE: The warranty of the drives are linked to the Service Tag of the corresponding sled.
Locating the Service Tag of your system
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the back of the sled by pulling out the EST tag. This information is used by Dell EMC to route support calls to the appropriate personnel.
Figure 6. Locating the Service Tag of your system
1information tag (top view) 2 Express Service Tag label
3 information tag (bottom view) 4 network MAC address information label
10 XC6420 Series overview