Dell PowerEdge R415 User manual

Dell PowerEdge R415 Systems
Hardware Owner’s
Manual
Regulatory Model E07S Series
Regulatory Type E07S003
R415HOM.book Page 1 Friday, September 24, 2010 9:37 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Microsoft®, Windows®, MS-DOS®, and Windows Server®are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
August 2010 Rev. A00
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup. . . . . . . . 9
Front-Panel Features and Indicators . . . . . . . . . . 10
LCD Panel Features (Optional). . . . . . . . . . . . . . 12
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 16
Back-Panel Features and Indicators . . . . . . . . . . 17
Guidelines for Connecting External Devices . . . . . . 19
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . 20
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 21
LCD Status Messages . . . . . . . . . . . . . . . . . . 24
System Messages . . . . . . . . . . . . . . . . . . . . 40
Warning Messages . . . . . . . . . . . . . . . . . . . 54
Diagnostics Messages . . . . . . . . . . . . . . . . . 54
Alert Messages . . . . . . . . . . . . . . . . . . . . . 54
Other Information You May Need . . . . . . . . . . . . 55
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4Contents
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Entering the UEFI Boot Manager. . . . . . . . . . . . . 70
System and Setup Password Features. . . . . . . . . . 72
Embedded System Management. . . . . . . . . . . . . 76
Baseboard Management Controller Configuration . . . 76
iDRAC6 Configuration Utility. . . . . . . . . . . . . . . 77
3 Installing System Components . . . . . . . 79
Recommended Tools . . . . . . . . . . . . . . . . . . . 79
Inside the System. . . . . . . . . . . . . . . . . . . . . 79
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 81
Opening and Closing the System . . . . . . . . . . . . 82
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 84
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 92
Power Supplies . . . . . . . . . . . . . . . . . . . . . 95
Expansion Card and Expansion-Card Riser . . . . . . . 99
Integrated Storage Controller Card . . . . . . . . . . 103
Expansion-Card Riser . . . . . . . . . . . . . . . . . 105
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Contents 5
Internal USB Memory Key . . . . . . . . . . . . . . . . 107
System Board Shroud . . . . . . . . . . . . . . . . . . 109
Power Distribution Board Shroud . . . . . . . . . . . . 111
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 112
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 114
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 116
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 117
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 119
System Memory . . . . . . . . . . . . . . . . . . . . . 121
Processors . . . . . . . . . . . . . . . . . . . . . . . . 127
System Battery . . . . . . . . . . . . . . . . . . . . . . 133
Control Panel Assembly . . . . . . . . . . . . . . . . . 135
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 140
Power Distribution Board . . . . . . . . . . . . . . . . 142
System Board . . . . . . . . . . . . . . . . . . . . . . 144
4 Troubleshooting Your System . . . . . . . . 149
Safety First—For You and Your System . . . . . . . . . 149
Troubleshooting System Startup Failure . . . . . . . . 149
Troubleshooting External Connections . . . . . . . . . 150
Troubleshooting the Video Subsystem . . . . . . . . . 150
Troubleshooting a USB Device . . . . . . . . . . . . . 150
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6Contents
Troubleshooting a Serial I/O Device. . . . . . . . . . 151
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 151
Troubleshooting a Wet System. . . . . . . . . . . . . 152
Troubleshooting a Damaged System. . . . . . . . . . 154
Troubleshooting the System Battery . . . . . . . . . . 155
Troubleshooting Power Supplies . . . . . . . . . . . 155
Troubleshooting System Cooling Problems . . . . . . 156
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 156
Troubleshooting System Memory . . . . . . . . . . . 157
Troubleshooting an Internal USB Key . . . . . . . . . 159
Troubleshooting an SD Card . . . . . . . . . . . . . . 160
Troubleshooting an Optical Drive . . . . . . . . . . . 161
Troubleshooting an External Tape Drive. . . . . . . . 162
Troubleshooting a Hard Drive . . . . . . . . . . . . . 163
Troubleshooting a Storage Controller . . . . . . . . . 164
Troubleshooting Expansion Cards . . . . . . . . . . . 165
Troubleshooting the Processors . . . . . . . . . . . . 166
5 Running the System Diagnostics . . . . . . 169
Using Dell Diagnostics. . . . . . . . . . . . . . . . . 169
Embedded System Diagnostics Features . . . . . . . 169
When to Use the Embedded System Diagnostics . . . 170
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Contents 7
Running the Embedded System Diagnostics . . . . . . 170
System Diagnostics Testing Options . . . . . . . . . . 170
Using the Custom Test Options . . . . . . . . . . . . . 171
6 Jumpers and Connectors . . . . . . . . . . . 173
System Board Jumpers . . . . . . . . . . . . . . . . . 173
System Board Connectors . . . . . . . . . . . . . . . . 174
SAS Backplane Board Connectors . . . . . . . . . . . 176
Expansion-Card Riser-Board
Components and PCIe Buses . . . . . . . . . . . . . . 177
Power Distribution Board Connectors . . . . . . . . . 178
Disabling a Forgotten Password . . . . . . . . . . . . 179
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 181
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 181
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
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8Contents
R415HOM.book Page 8 Friday, September 24, 2010 9:37 AM

About Your System 9
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
<F10> Enters System Services, which opens the Lifecycle Controller.
The Lifecycle Controller allows you to access utilities such as
embedded system diagnostics. For more information, see the
Lifecycle Controller documentation at support.dell.com/manuals.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on the system’s boot configuration. See "Using the System
Setup Program and UEFI Boot Manager" on page 57.
<F12> Starts PXE boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC6
Configuration Utility, which allows access to the System Event Log
(SEL) and configuration of remote access to the system. For more
information, see the BMC or iDRAC user documentation at
support.dell.com/manuals.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation at support.dell.com/manuals.
<Ctrl><R> Enters the PERC configuration utility. For more information, see the
PERC card documentation at support.dell.com/manuals.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC at
support.dell.com/manuals.
R415HOM.book Page 9 Friday, September 24, 2010 9:37 AM

10 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1Power-onindicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
2 NMI button Used to troubleshoot software and
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
1 2 34
5789
610
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