DeLonghi ECAM11.11 Series User manual

ECAM11.11X - 20.11X - 21.11X - 22.11X
BEAN TO CUP ESPRESSO AND
CAPPUCCINO MACHINE
Instructions for Use

2
EN
page 6
B2
B3
B4
B7
B8
B9
B5
B6
B
C
B1
C1 C3*C2*
De’LonghiAppliances s.r.l.
ViaL. Seitz, 47 31100 Treviso - ITALY
Tel.[phone]
5413218631/04.15
Decalcificanteper macchine da caffè
Descalerfor coffee machines
Détartrantpour machines à café
Entkalkerfür Kaffeemaschinen

3
PUSH
A
A1
A2
A3
A5
A6
A4
A7
A8*
A19
A18
A14
A13
A15 A17
A16
A10
A9
A11
A12

4
1B
1A
2
3
*
8 10 11
12 14 15
4
OPEN
765
0,5 L
9
13

5
HOT MILK
16 17 18 19
20 23 22
23 24 26
27 28 29 30
19
A
B
25
PUSH
22

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CONTENTS
1. INTRODUCTION..........................................7
1.1 Troubleshooting and repairs..........................7
2. DESCRIPTION.............................................7
2.1 Description of the appliance (page 3 - A) ......7
2.2 Description of the control panel (page 2 - B).7
2.3 Description of the accessories (page 2 - C).....7
2.4 Description of lights ......................................7
4. TURNING THE MACHINE ON ........................ 8
5. TURNING THE APPLIANCE OFF ....................8
6. AUTOOFF.................................................. 8
7. ENERGY SAVING.........................................9
8. WATER SOFTENER FILTER *IF PRESENT......9
8.1 Installing the lter ........................................9
8.2 Removal and replacement of the water
softener lter ................................................9
9. MAKING COFFEE.........................................9
9.1 Selecting the coee taste..............................9
9.2 Selecting the quantity of coee in the cup....9
9.3 Adjusting the coee mill.............................10
9.4 Setting the temperature .............................10
9.5 Tips for a hotter coee.................................10
10. MAKING COFFEE USING COFFEE BEANS...... 10
10.1 Making coee using pre-ground coee ......10
11. MAKING CAPPUCCINO .............................. 11
11.1 Cleaning the cappuccino maker after use....11
12. HEATING WATER ...................................... 11
13. CLEANING............................................... 11
13.1 Cleaning the machine .................................11
13.2 Cleaning the internal circuit ........................12
13.3 Cleaning the coee grounds container........12
13.4 Cleaning the drip tray and condensate tray.12
13.5 Cleaning the inside of the coee machine...12
13.6 Cleaning the water tank..............................12
13.7 Cleaning the coee spouts..........................12
13.8 Cleaning the pre-ground coee funnel .......12
13.9 Cleaning the infuser....................................12
14. DESCALE.................................................. 13
15. TECHNICAL DATA...................................... 14
15.1 Tips for Energy Saving .................................14
16. EXPLANATION OF LIGHTS.......................... 15
17. TROUBLESHOOTING ................................. 16

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Before using the appliance, always read the safety warnings.
1. INTRODUCTION
1.1 Troubleshooting and repairs
In the event of problems, rst try and resolve them by reading
the information given in sections“16. Explanation of lights”and
“17. Troubleshooting”.
If this does not resolve the problem or you require further in-
formation, you should consult Customer Services by calling the
number given on the annexed "Customer Service" sheet.
If your country is not among those listed on the sheet, call the
number given in the guarantee. If repairs are required, contact
De’Longhi Customer Services only.
2. DESCRIPTION
2.1 Description of the appliance (page 3 - A)
A1. Control panel
A2. Grinding adjustment dial
A3. Cup shelf
A4. Beans container lid
A5. Pre-ground coee funnel lid
A6. Pre-ground coee funnel
A7. Beans container
A8. Main switch (*if present)
A9. Water tank with lid* (*if present)
A10. Infuser door
A11. Infuser
A12. Coee spouts (adjustable height)
A13. Coee grounds container
A14. Condensate tray
A15. Cup tray
A16. Drip tray water level indicator
A17. Drip tray
A18. Cappuccino maker
A19. Steam/hot water dial
2.2 Description of the control panel (page 2 - B)
B1. Lights
B2. button: turns the appliance on and o
B3. button: to make 1 cup of short espresso coee.
B4. button: to make 2 cups of short espresso coee.
B5. button: to rinse or descale the appliance
B6. selection dial: turn to select coee quantity or to use pre-
ground coee
B7. button: to deliver steam to make hot milk-based
coees
B8. button: to make 1 cup of long espresso coee
B9. button: to make 2 cups of long espresso coee.
2.3 Description of the accessories (page 2 - C)
C1. Measure
C2. Descaler (*if present)
C3. Water softener lter (*if present)
2.4 Description of lights
LIGHT MEANING
Light ashing: the machine is heating up.
The appliance is delivering one or two cups
of short coee.
The appliance is delivering one or two cups
of long coee.
Light on steadily: the "steam" function has
been selected.
Light ashing: you must turn the steam dial.
An alarm is displayed on the control panel
(see section“16. Explanation of lights”).
Light on steadily: the grounds container is
missing and must be inserted.
Light ashing: the grounds container is full
and must be emptied.
Light on steadily: the water tank is missing.
Light ashing: there is not enough water in
the tank.
Light ashing: the appliance must be
descaled (see section“14. Descale”).
Light on steadily: the appliance is perform-
ing a descaling cycle.
ECO "Energy Saving" mode is active.
3. SETTING UP THE APPLIANCE
Please note:
• The rst time you use the appliance, rinse with hot water
all removable accessories which may come into contact
with water or milk.
• The rst time you use the machine, the water circuit is
empty and the appliance could be very noisy. The noise
becomes less as the circuit lls.

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• Possible traces of coee in the mill are the result of oper-
ating tests performed on the appliance before sale, proof
of the meticulous care and attention we invest in our
products.
Proceed as described:
1. Remove the water tank «A9», ll to the MAX line with fresh
water «g. 1A» then put back in the appliance «g. 1B».
2. Place a container with a minimum capacity of 100 ml
under the cappuccino maker «A18» «g. 2».
3. Connect the appliance to the mains supply.
4. In models with main switch «A8», make sure it is pressed in
the Iposition «g. 3».
5. The light «B7» ashes on the control panel «g. 4».
6. Turn the steam dial «A19» to the Iposition «g. 5». Water
is delivered from the cappuccino maker, then the appliance
goes o.
7. Turn the steam dial to the 0position.
8. The coee machine is now ready for normal use.
Please note:
• The rst time you use the coee machine, you need to
make 4-5 cups of coee or 4-5 cappuccinos before it starts
to give satisfactory results.
• To enjoy your coee even more and improve the perfor-
mance of your appliance, we recommend installing a
water softener lter «C3» as described in section “8. Water
softener lter (*if present)”. If your model is not provided
with a lter, you can purchase one from De'Longhi Custom-
er Services.
4. TURNING THE MACHINE ON
Please note:
• Each time the appliance is turned on, it performs an auto-
matic preheat and rinse cycle which cannot be interrupt-
ed. The appliance is ready for use only once this cycle is
complete.
• Models with main switch «A8» only: Before turning the ap-
pliance on, make sure the main switch on the back of the
appliance is in the Iposition «g. 3».
Danger of scalding!
During rinsing, a little hot water comes out of the coee spouts
«A12» and is collected in the drip tray underneath. Avoid con-
tact with splashes of water.
• To turn the appliance on, press the button «B2» «g.
6». The light ashes while the appliance is heating up
and performing an automatic rinse cycle. By circulating hot
water, the appliance heats both the boiler and the internal
circuits.
The appliance is at temperature when the light goes o and the
coee lights come on.
5. TURNING THE APPLIANCE OFF
Whenever the coee machine is turned o after being used to
make coee, it performs an automatic rinse cycle.
Danger of scalding!
During rinsing, a little hot water ows from the coee spouts
«A12». Avoid contact with splashes of water.
To turn the appliance o, press the button «B2». The ap-
pliance performs a rinse cycle then goes o.
Please note:
If you will not be using the appliance for some time, we recom-
mend unplugging it from the mains socket. In models with main
switch «A8», just press it to the 0position.
Important!
Always turn the appliance o with the button (standby)
before unplugging from the mains socket or (if present) pressing
the main switch to the 0position.
6. AUTOOFF
The period of time can be changed so that the appliance switch-
es o after being idle for 15 or 30 minutes, or after 1, 2 or 3
hours.
To change the Auto-o setting, proceed as follows:
1. Conrm with the button «B2». (The appliance must
be plugged into the mains socket and the main switch
«A8» (if present) must be in the Iposition «g. 3»).
2. Press and hold the button «B9» until the lights on the
control panel «B» come on.
3. Press the button «B3» (on the left of the dial «B6»)
until the lights corresponding to the delay before the ap-
pliance goes o automatically come on:
AUTOOFF TIME CORRESPONDING LIGHTS
15 minutes ECO
30 minutes ECO
1 hour ECO
2 hours ECO
3 hours ECO
4. Press the button «B8» (on the right of the dial) to
conrm the selection. The lights go o.

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7. ENERGY SAVING
Energy saving mode is active when the green ECO light is on.
To disable or enable "Energy Saving", proceed as follows:
1. Conrm with the button «B2». (The appliance must
be plugged into the mains socket and the main switch
«A8» (if present) must be in the Iposition «g. 3»).
2. Press and hold the button «B7» until the ECO light
on the control panel comes on «g. 7».
3. To disable the mode, press the button «B3» (on the left
of the dial «B6»). The ECO light ashes.
4. To re-enable the mode, press the button (on the left
of the dial «B6») again. The ECO light comes on steadily.
5. Press the button «B8» (on the right of the dial «B6»)
to conrm the selection. The ECO light goes o.
Please note:
When in energy saving mode, a few seconds may elapse before
the rst coee is delivered as the appliance must heat up again.
8. WATER SOFTENER FILTER *IF PRESENT
Certain models are tted with a water softener lter «C3». If
this is not the case with your model, you are recommended to
purchase one from De’Longhi Customer Services.
Important:
• Keep in a cool dry place out of direct sunlight.
• After opening the packaging, use the lter at once.
• Remove the lter before descaling the machine.
To use the lter correctly, follow the instructions below.
8.1 Installing the lter
1. Take the lter «C3» out of its packet and rinse under about
0.5 litre of running water «g. 8»
2. Turn the date indicator disk until the next two months of
use are displayed «g 9».
Please note:
The lter lasts about two months if the appliance is used nor-
mally. If the coee machine is left unused with the lter in-
stalled, it will last a maximum of three weeks.
3. Extract the tank «A9» from the appliance and ll with
water «g. 1A».
4. Insert the lter in the water tank and immerse it complete-
ly, sloping it to enable the air bubbles to escape «g. 10».
5. Insert the lter in the lter housing and press fully home
«g. 11».
6. If present, close the tank with the lid «g. 12», then replace
the tank in the machine.
7. Place a container with a minimum capacity of 500 ml
under the cappuccino maker «A18».
8. Turn the steam dial «A19» to the Iposition to deliver hot
water.
9. Deliver at least 500 ml of hot water, then turn the steam
dial back to the 0position.
Please note:
Occasionally one delivery of hot water is not enough to install
the lter and the lights will come on
during installation.
If this happens, repeat the installation procedure from point «8».
The lter is now active and you can use the coee machine.
8.2 Removal and replacement of the water
softener lter
After two months (see date indicator disk), or if the appliance
has not been used for 3 weeks, the lter «C3» must be removed
from the tank «A9» and replaced with a new one. Then the in-
stallation procedure above must be repeated.
9. MAKING COFFEE
9.1 Selecting the coee taste
Turn the coee taste selection dial «B6» to set the required taste
«g. 13».Turning towards“MAX”increases the quantity of coee
beans that will be ground by the machine and consequently the
coee will be stronger.
Turn the dial to MIN for an extra mild coee and to MAX for an
extra strong coee.
Please note:
• The rst time you use the appliance, you will need to iden-
tify the correct dial position for your preferred strength of
coee.
• Do not turn the dial too far towards MAX, otherwise the
coee may be delivered too slowly (a drop at a time), par-
ticularly when making two cups of coee at the same time.
9.2 Selecting the quantity of coee in the cup
The appliance is set by default to automatically make the fol-
lowing quantities of coee:
COFFEE QUANTITY ML
short coee «B3» ≃40
long coee «B8» ≃120
2 x short coees«B4» 2 x ≃ 40
2 long coees «B9» 2 x ≃ 120
To change the quantity of coee the appliance delivers auto-
matically into the cup, proceed as described below:
• press the button corresponding to the quantity to be mod-
ied and hold it down until the light ashes and the appli-
ance starts delivering coee, then release;

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• when the coee in the cup reaches the required level, press
the same button again to memorise the new amount.
The machine is now reprogrammed with the new quantities.
9.3 Adjusting the coee mill
The coee mill is set by default to prepare coee correctly and
should not require regulating initially.
However, if after making the rst few coees you nd that the
coee is either too weak and not creamy enough or delivery is
too slow (a drop at a time), this can be corrected by adjusting
the grinding adjustment dial «A2» «g. 13».
Please note:
The grinding adjustment dial must only be turned when the
coee mill is in operation during the initial phase of coee
preparation.
If the coee is delivered too slowly or
not at all, turn one click clockwise.
For fuller bodied creamier coee, turn
one click anticlockwise (do not turn
more than one click at a time other-
wise the coee could be delivered a
drop at a time).
These adjustments will only be evident after at least 2 cups of
coee have been delivered. If this adjustment does not produce
the desired result, turn the dial another click.
9.4 Setting the temperature
To change the temperature of the water used to make the cof-
fee, proceed as follows:
1. Conrm with the button «B2». (The appliance must
be plugged into the mains socket and the main switch
«A8» (if present) must be in the Iposition «g. 3»).
2. Press the button «B3» (on the left of the dial «B6») and
hold down until the lights on the control panel come on;
3. Press the button to select the required temperature:
LOW HIGH
4. Press the button «B8» (on the right of the dial «B6»)
to conrm the selection. The lights go o.
Please note:
Varying the temperature has most eect for long beverages.
9.5 Tips for a hotter coee
For hotter coee, you should:
• before delivering the coee perform a rinse cycle by press-
ing the button «B5»). Hot water is delivered from
the spouts «A12», heating the internal circuits of the appli-
ance and thus raising the coee temperature.
• warm the cups by rinsing them with hot water (using the
hot water function).
• set a hotter coee temperature (see section “9.4 Setting
the temperature”).
10. MAKING COFFEE USING COFFEE BEANS
Important!
Do not use caramelised or candied coee beans as they could
stick to the coee mill and damage it.
1. Fill the container «A7» with coee beans «g. 15».
2. Place under the coee spouts «A12»:
• 1 cup, to make 1 coee «g. 16»;
• 2 cups, to make 2 coees «g. 17».
3. Lower the spouts as near as possible to the cup.This makes
a creamier coee «g. 18».
4. Press the button corresponding to the required coee:
1 short coee 1 long coee
2 long coees2 short coees
5. Preparation begins and the light corresponding to the se-
lected button ashes on the control panel.
Once the coee has been made, the appliance is ready to make
the next beverage.
Please note:
• While the machine is making coee, delivery can be in-
terrupted at any moment by pressing one of the coee
buttons.
• At the end of delivery, to increase the quantity of coee
in the cup, just press one of the coee icons (within 3
seconds).
• For hotter coee, see section“9.5 Tips for a hotter coee”.
Important!
• If the coee is delivered a drop at a time, too weak and not
creamy enough or too cold, read the tips in section “17.
Troubleshooting”.
• Lights may light up on the control panel during use. Their
meaning is given in section“16. Explanation of lights”.
10.1 Making coee using pre-ground coee
Important!
• Never place coee beans in the
pre-ground coee funnel «A6» as
this could damage the appliance.
• Never add pre-ground coee
when the machine is o or it