Delta VIVOTEK SUPREME MA9322-EHTVL User manual

User’s Manual
MA9322-EHTVL Panoramic Multi-sensor
Network Camera
20MP • 360° Surround View • IP66 • IK10 • Remote Focus • SNV
Smart Stream III • PoE • -40°C ~ 60°C Wide Operating Temperature
Rev. 1.0

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Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 3
Read Before Use.................................................................................................................................................... 4
Package Contents .............................................................................................................................................. 4
Symbols and Statements in this Document............................................................................................................ 8
Physical Description ............................................................................................................................................... 8
Mounting Options ................................................................................................................................................. 12
Ceiling Mount ....................................................................................................................................................... 14
Software Installation ............................................................................................................................................. 23
Network Deployment ............................................................................................................................................ 33
Ready to Use........................................................................................................................................................ 37
Accessing the Network Camera ...........................................................................................................................38
Using Web Browsers............................................................................................................................................ 38
Using RTSP Players............................................................................................................................................. 41
Using 3GPP-compatible Mobile Devices.............................................................................................................. 42
Using VIVOTEK Recording Software ................................................................................................................... 43
Main Page................................................................................................................................................................44
Client Settings .........................................................................................................................................................50
Conguration...........................................................................................................................................................55
System > General settings ................................................................................................................................... 56
System > Homepage layout ................................................................................................................................ 59
System > Logs ..................................................................................................................................................... 62
System > Parameters .......................................................................................................................................... 65
System > Maintenance......................................................................................................................................... 66
Media > Image ................................................................................................................................................... 70
Media > Video ...................................................................................................................................................... 83
Media > Video ...................................................................................................................................................... 85
Media > Audio....................................................................................................................................................... 94
Media proles ....................................................................................................................................................... 96
Network > General settings.................................................................................................................................. 97
Network > Streaming protocols ........................................................................................................................ 104
Network > SNMP (Simple Network Management Protocol)............................................................................... 115
Network > FTP ................................................................................................................................................... 116
Bonjour ............................................................................................................................................................... 117
Security > User accounts ................................................................................................................................... 118
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 120
Security > Access List ....................................................................................................................................... 127
PTZ > PTZ settings ............................................................................................................................................ 133
Event > Event settings........................................................................................................................................ 137
Applications > Motion detection.......................................................................................................................... 154
Applications > DI and DO ................................................................................................................................. 157
Applications > Tampering detection ................................................................................................................... 158
Applications > Audio detection ......................................................................................................................... 159
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 161

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Recording > Recording settings .............................................................................................................. 164
Storage ....................................................................................................................................................169
Storage > SD card management.............................................................................................................. 169
Storage > NAS management ................................................................................................................... 170
Storage > Content management .............................................................................................................. 172
Technology License Notice....................................................................................................................... 176
Electromagnetic Compatibility (EMC)....................................................................................................... 177
Overview
The new MA9322-EHTVL is the most versatile product offering to date from VIVOTEK.
The MA9322-EHTVL expands on the already versatile MA9321-EHTVL by adding IR
illumination up to 30 meters, providing high resolution images through four independent
sensors, and remote focus lenses. By having each sensor independent of each other, the
MA9322-EHTVL can view four different regions simultaneouslyand therefore reduce the
total number of cameras needed for surveillance, helping to lower total installation time and
costs.
Featuring four independent 5MP CMOS Sensors with IR illuminators, the MA9322-EHTVL
network camera can provide the most flexibility in surveillance monitoring. Each sensor
utilizes a 3.7 to 7.7 mm remote focus lens and 3-axis design along a circular track to
enable full 360° coverage. This enables the MA9322-EHTVL to capture every angle for
comprehensive video coverage from a single IP address, making this camera ideally suited
for surveillance in areas such as hallway intersections, building corners, parking garages/
lots, and shopping malls. Now with added IR illuminators, areas of low light visibility are no
longer an issue either.
The MA9322-EHTVL is equipped with a removable IR-cut lter and WDR Pro technology,
enabling the camera to maintain optimal image quality and unparalleled visibility in high
contrast lighting environments. Furthermore, the MA9322-EHTVL employs VIVOTEK’s
Smart Stream III technology and H.265 compression codec, reducing bandwidth more than
90%* while still maintaining excellent image quality compared to traditional H.264 without
smart streaming.
In addition to its versatile coverage, the MA9322-EHTVL is armed with a robust IP66 and
IK10-rated housing to enable the multidirectional camera to withstand rain and dust as well
as to protect against vandalism or tampering.
Revision History
■ Rev. 1.0: Initial release.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
■ MA9322-EHTVL
■ Screws / desiccant bag
■ IR light cover
■ Alignment sticker
■ Quick Installation Guide
■ T10 torx wrench
■ Waterproof cable gland
Package Contents
1. Wiring methods used for the connection of the equipment to earth shall be in
accordance with the National Electrical Code, ANSI/NFPA 70, and the Canadian
Electrical Code, Part I, CSA C22.1.
2. Use the camera only with a DC power supply that is UL listed, and limited power
source (LPS) certied. The power supply should bear the UL listed and LPS marks.
The power supply should also meet any safety and compliance requirements for the
country of use.
IMPORTANT:

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セキュリティ基準（新規則第34条の10)
「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ
等）の通信回線（公衆無線 LAN を含む ）
に直接接続することができません。本製品をインターネットに接続する場合は、必ずルー
タ等を経由し接続してください。」
NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.
IMPORTANT:
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.
4. The power cord must be connected to a socket or outlet with a ground connection.

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IMPORTANT:
1. The product must be installed and protected in a location that is not easily accessible,
and is away from impacts or heavy vibration. For example, at the location where the
surveillance cameras are looking down or installed at high positions such as on a wall,
or at least 3 meters above the ground.
2. The camera should be installed at least 10 centimeters away from the eave of a
building.
3. If powered by a power adapter, the adapter should be properly grounded.
4. Maintenance and repair work must always be carried out by qualified technical
personnel.
5. Disconnect power from the unit when performing a maintenance task.
6. Please contact VIVOTEK's certied dealers for power adapters.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.
IMPORTANT:
The product shall be grounded properly with a screw type of 3.5mm min. for protective
earthing terminal, and connected using a green-yellow protective earthing conductor
with 20 AWG min.

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IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
species the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Conguration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Support > Downloads > SDK.
• For any further technical support, please contact our technical support department.

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Outer View
Some of the su󰀩x syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
Release button
Dome cover
IR LEDS

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Inner View
RJ45
Ethernet port
Lens (sensor) module,
3-axis adjustable
Slide track
Microphone
contacts
J14 header
Reset button
Status LEDs
Through holes for ceiling-mount or AM-21C
Top mounting
plate
Threaded holes for AM-529
Safety tether wire
J8 header
Cable gland for Ethernet
Cable gland for I/O combo
cable
Top View

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MicroSD card slot
For the installation using optional accessories, refer to
the Optional Accessories Installation Guide
IR LED
contacts

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1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3at
24V 3.5A PoE
injector
Power Consumption
Due to its onboard heater for operation in the low temperature environments, care
should be taken when selecting the power source for the camera. Listed below are the
requirements for powering the camera:
Use conditions Power consumption & Input
-40ºC ~ 50ºC (IR ON), 60ºC (IR OFF) PoE+: 25W (PoE Plus mid-span or switch)
-40ºC ~ 50ºC (IR ON), 60ºC (IR OFF) AC 24V input: 28W
In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas
where temperature can drop below -20ºC, an AC 24V power adaptor is required.
• Many copper coated aluminum (CCA) and other non-standard conductors cabling
products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA
products especially when cascading PoE cameras. It is a must to use Ethernet cables
compliant with the 3P/ETL standard.
• The camera is able to operate in low temperature environments. However, when
starting these cameras in a very low temperature condition, e.g., -40ºC, the embedded
heater may take half an hour to warm up the camera. When the temperature within the
canister reaches -10ºC, the camera automatically starts.
IMPORTANT:
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
MicroSD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB / ,
and up to 512 / 1024GB and other preceding standard SD cards.

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Mounting Options
1
1 3
2
4
With its remote focus lenses, the lens modules can be aiming at di󰀨erent areas
at di󰀨erent distances.
Below are some sample scenarios with lenses' shooting directions adapted to
them. The Zoom function is found in Conguration > Media > Image > Focus
window.
1
2
3
4
2

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3
3
2
1
4
#1
When installed at a corner, one of its lens can be turned facing downward to
cover the area directly underneath the camera.

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Ceiling Mount
For other mounting options, please refer to the Installation Guide for Optional Accessories.
The camera can be directly installed to a wall or ceiling. Refer to the following discussion
for more on pendant mount, pole mount, and corner mount options.
See the installation details below for how to install the camera to a ceiling.
2. Open the dome cover by loosening 8 T10 anti-tamper screws. Turn slightly counter-
clockwise to remove the dome cover.
1. Jot down the camera's MAC address for later reference.
T10
x8
2
3
1
0002D10766AD
XXXXXX

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3. Remove the camera from the top mounting plate by pressing the release button. Turn
the camera counter-clockwise, and then lift it o󰀨 the mounting plate.
2
3
1
4. Remove the waterproof connectors. If you do not need to route I/O wires, leave the
plastic cap in place. If you need to connect I/O wires, keep the stainless nut.
Main body
Base plate
26mm hex
socket
5~6.3mm

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6. Attach the alignment sticker to a position you prefer. Drill screw holes and a routing hole.
64GB
10
I
1
5. Install a MicroSD card if onboard storage is preferred.
P/N : 621065800G
160mm
Cable hole
Cable hole

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7. Route cables through the routing hole, and secure the top mounting plate to ceiling by
driving the included screws.
8. Connect the safety tether wire to the latch anchor on the mounting plate.

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9. Connect a ground wire to the grounding screw on top of the mounting plate.
10. Pass an Ethernet cable through the cable gland through hole.
M4 20AWG
Equipment box
Equipment enclosure
Equipment grounding

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11. Secure the camera to the mounting plate by aligning and turning clock-wise. The
camera will snap into place.
26mm hex socket
12. Install and tighten the components of the waterproof connector.

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13. Leave 19 centimeters of cable length inside the camera, and connect the Ethernet
cable to the RJ45 connector.
Pass the I/O combo cable (if applied) through the routing hole, and attach a
rubber seal ring. Install the combo cable with the white headers inside the
camera, and tighten the stainless hex nut from the inside of the camera.
19cm
1
2
16mm
AO-006 I/O Combo cable