Delta Vivotek MD9584-H User manual

User’s Manual
5MP • Outdoor • IP66 • IK10 • Day & Night • Trend Micro Virus Protection • IK10+ • EN50155 2017 OT4,
IEC60571, EN61373, EN50121-3-2, EN50121-4, EN50132-7, IEC62236-3-2, EN45545 HL3 (2020)
ECE R118, EN50124-1, EN50498, WDR Pro • Smart Stream III • 50M Smart IR • EN62676-4,
IEC/EN62471, NEMA 4x, IP68, IP6K9K
Mobile Network Camera
MD9584-H
Rev. 1.0

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2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 9
Software Installation ............................................................................................................................................. 15
Network Deployment ............................................................................................................................................ 24
Ready to Use........................................................................................................................................................ 25
Accessing the Network Camera ...........................................................................................................................28
Using Web Browsers............................................................................................................................................ 28
Using RTSP Players............................................................................................................................................. 31
Using 3GPP-compatible Mobile Devices.............................................................................................................. 32
Using VIVOTEK Recording Software ................................................................................................................... 33
Main Page................................................................................................................................................................34
Client Settings .........................................................................................................................................................39
Conguration...........................................................................................................................................................44
System > General settings ................................................................................................................................... 45
System > Homepage layout ................................................................................................................................ 48
System > Logs ..................................................................................................................................................... 51
System > Parameters .......................................................................................................................................... 54
System > Maintenance......................................................................................................................................... 55
Media > Image ................................................................................................................................................... 58
Media > Video ...................................................................................................................................................... 70
Media > Video ...................................................................................................................................................... 71
Media > Video ...................................................................................................................................................... 72
Media > Audio....................................................................................................................................................... 81
Media proles ....................................................................................................................................................... 83
Network > General settings.................................................................................................................................. 84
Network > Streaming protocols .......................................................................................................................... 91
Network > SNMP (Simple Network Management Protocol)............................................................................... 101
Network > FTP ................................................................................................................................................... 102
Bonjour ............................................................................................................................................................... 103
Security > User accounts ................................................................................................................................... 104
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 106
Security > Access List ...................................................................................................................................... 113
PTZ > PTZ settings ............................................................................................................................................ 119
Event > Event settings........................................................................................................................................ 123
Applications > Motion detection.......................................................................................................................... 140
Applications > Smart VCA.................................................................................................................................. 141
Applications > DI and DO ................................................................................................................................. 142
Applications > Tampering detection ................................................................................................................... 143
Applications > Shock detection ......................................................................................................................... 144

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Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ... 145
Recording > Recording settings .............................................................................................................. 148
Storage ....................................................................................................................................................153
Storage > NAS management ...................................................................................................................154
Storage > Content management .............................................................................................................. 156
Appendix .................................................................................................................................................... 159
URL Commands for the Network Camera................................................................................................ 159
Technology License Notice.......................................................................................................................434
Electromagnetic Compatibility (EMC)....................................................................................................... 435
Overview
VIVOTEK’s MD9584-H is a compact 5 megapixel network camera geared toward
transportation applications such as buses, trains, and other vehicles. With EN50155,
EN45545, IEC62236-3-2 compliance & IP68-rated rugged design, the camera can
withstand shocks, vibration, humidity, dust, and temperature uctuations to maintain stable
and reliable video during vehicle movement. Furthermore, the vandal-proof IK10-rated
metal housing provides e󰀨ective and robust protection from vandalism. This combination
of high-resolution imaging and protective-housing endows the camera with the rugged
reliability required to maximize passenger safety and optimize mobile surveillance.
Featuring the Wide Dynamic Range Technology, WDR Pro, the camera provides improved
visibility in high-contrast lighting environments. In addition, 3D Noise Reduction Technology
enables the camera to capture clear, polished video under low-light conditions and reduce
bandwidth from sensor noise. These features allow users to enjoy an increased level of
image detail in bright as well as low-light environments.
Employing VIVOTEK’s Smart Stream III technology, the camera can reduce both bandwidth
and storage consumption by up to 50%* while maintaining high standards of image quality.
PoE (Power-over-Ethernet) also allows the camera to be operated and powered with a
single Ethernet cable, giving greater ease of installation. In order to facilitate on-board
storage and data portability, the camera is also equipped with a MicroSD/SDHC/SDXC
card slot for local recording. In addition to this, in corridor scenarios, its video rotation
feature can provide wider vertical coverage for more depth and a larger useful eld of view.
* Depending on scene monitored.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
1. The product must be installed and protected in a location that is not easily accessible,
and is away from impacts or heavy vibration. For example, at the location where the
surveillance cameras are looking down or installed at high positions such as on a
ceiling, and at least 3 meters above the ground.
2. The camera should be installed at least 10 centimeters away from the eave of a building.
3. If powered by a power adapter, the adapter should be properly grounded.
4. The installation and maintenance and repair work must always be carried out by
qualied technical personnel.
5. Disconnect power from the unit when performing a maintenance task.
6. Please contact VIVOTEK's certied dealers for power adapters.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
Disposal of a battery into re or a hot oven, or mechanically crushing or cutting of a battery,
that can result in an explosion
IMPORTANT:

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from this product.
2. Use appropriate shielding or eye protection.
Package Contents
■ MD9584-H
■ Screw pack and T20 wrench.
■ Quick Installation Guide.
■ Alignment sticker.
■ DI/DO combo cable (separately purchased)..
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Outer View
Inner View
Physical Description
MicroUSB - reserved
Lens
IR LEDs
Connector for I/O
combo
Lens
Tilt retention screw
IR LEDs
Lens

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MicroSD card slot
Reset button
LEDs

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Some of the su󰀩x syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
Screws
Power Input:
Camera: PoE (IEEE 802.3af Class 0)
Heater: DC 24V
1. IR ON - 10.26W, IR OFF - 6.08W (PoE)
2. Heater ON - 24W by DC 24V.
Pan head M4x20 self-tapping screws x 4
Plastic anchors x 4
Flat washer M8 x16 x 1.5
Phillips hex M8 x 8 screw x 1

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Hardware Installation
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
2.Loosen the T20 screws on the top cover.

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64 GB
10
I
1
3.Install an SD card if onboard storage is preferred.
Name
DO+ (12V, max. 50mA)
DO-
DI+ (any input <30V)
DI- GND
Name
L-OUT
GND
Name
L-IN
GND
Optional DI/DO cable
Refer to below if you purchased a customized version that comes with the DI/DO combo
cable.

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1
43
2TxData+
TxData-
RxData+
RxData-
1+24V DC
2+24V DC
4GND
5Not used
3GND
M12 Ethernet D-coded female
M12 Power A-coded male
Below are the pinouts of the M12 cables.
0 ~ 70°
100°
The IR light coverage angles are as follows:

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4.Select a preferred position for installation. Use the alignment sticker to mark the
mounting holes.
5.Drill holes for mounting the camera, and also drill a hole for routing the cables.
Ø 6mm
Ø ≥20mm

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Do not loosen.
Grounding M8
Grounding M6
Optional
6.Connect a ground wire to the bottom of the camera.
IMPORTANT:
Below are things to notice connecting a ground wire:
1. The minimum ground screw type is M8 screw.
2. The minimum ground wire gauge is 18AWG.
3. Use green/yellow (green yellow stripe) ground wires.
4. Use a knurled washer for securing the grounding srew.

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8. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.
Browser
LAN
IEEE 802.3af
A type
powered via
pins 1, 2, 3, 6
Shepherd
7.Secure the camera by driving 4 M6 screws.
M6
NOTE: Installation mounitng screws 4xM6
recommended torque value 39.2 ~ 49 kgf.cm

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Software Installation
9. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
9-1. Run the Shepherd utility.
9-2. The program will conduct an analysis of your network environment.

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0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
MD9584-H
Network Camera
Model No: MD9584-H
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
9-3. The program will search for all VIVOTEK network devices on the same LAN.
9-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
10. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
10-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
10-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
10-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB / ,
and up to 512 / 1024GB and other preceding standard SD cards.

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±90°
If the need should arise, rotate the lens module to nd the best eld of view for
your application.