Design 2000 ON HOLD MESSENGER APPLIANCE OH-4910 User manual
User Guide for On Hold Appliance OH-4910 Document G/01144 Issue 2 Page 1
ON HOLD MESSENGER APPLIANCE OH-4910
USER GUIDE
Introduction
The On Hold Messenger Appliance Model OH-4910 is a ‘no-frills’ record/loop-playback unit for playing messages to
telephone callers when they are placed on hold. Importance has been placed on telephone quality message reproduction
rather than supplementary facilities. Also, the unit is not adversely affected by power interruptions. Your on-hold message
is retained indefinitely until you download a new one and, loop-playback starts automatically when power is applied.
The On Hold Messenger Appliance is supplied with superb royalty-free music ready for immediate use. You can
personally download your own on-hold message from a tape, CD or PC Sound card and your message can run for up to
four minutes (eight minutes optional).
Applications for this device include on-hold messaging and recorded information services.
Diagram
Connection
The On Hold Messenger Appliance is simply connected to the Music On Hold (MOH) port of any telephone system via
the RJ12 socket on the unit. No external Line Isolation Unit (LIU) is required. Apply 12Vdc power to the On Hold
Messenger Appliance 2.1 mm power socket and the recorded message automatically starts playing in an endless loop.
Note: When the On Hold Messenger Appliance is playing, the green ‘Play’ LED indicator is steady on.
When the On Hold Messenger Appliance is recording the red ‘Record’ LED indicator blinks.
REC
MADE IN AUSTRALI
A
MODEL OH-4910
A
CA SUPPLIER’S
CODE N468
ON HOLD
MESSENGER
APPLIANCE
RECORD INPUT
PLAY
PRESS TO RECORD POWER
6-12V DC
ON HOLD
PORT
OUTPUT
VOLUME
User Guide for On Hold Appliance OH-4910 Document G/01144 Issue 2 Page 2
MADE IN AUSTRALIA
Instructions
To Record Your Own Message
1. Connect the message source machine (eg. tape player, sound card etc.) to the On Hold Messenger Appliance 3.5 mm
TS phone record socket (you can use mono or stereo). The output level from the source should be no more than about
1 (one) Volt peak to peak. If this can not be measured, a couple of trial runs will be necessary to determine the volume
on the source player required to achieve a loud and clear but undistorted recording.
2. Momentarily press the recessed Record button on the On Hold Messenger Appliance with a pen or pencil and the red
Record LED will pulse (please note that the green Play LED also stays on at this time).
3. Press the play button on the cued source machine within 30 seconds.
4. The On Hold Messenger Appliance will automatically start recording when audio is detected and then stop recording
when you press the Record button again, or when four (or eight) minutes have elapsed.
Playback
1. Plug the On Hold Messenger Appliance into the Phone system MOH port and do a test. Simply call in and ask the
operator to put you on hold. You can adjust the output volume control using a small bladed screwdriver. Turning it
clockwise increases the output. Please consult the factory if more output volume is required. This is common to
some older Commander
™
and PABX systems. There is an output boost setting inside the On Hold Messenger
box.
Specifications
Enclosure Injection moulded ABS (acrylonitrile-butadiene-styrene).
Dimensions 50 mm x 110 mm x 80 mm.
Operating Temperature Range -10 →+70 °C.
Message Recording /Playback
Input Sample Rate 8 kHz.
Upper pass band 3.4 kHz.
Message retention 100 years.
Record Cycles 100, 000.
Messages length Up to four minutes (eight minutes optional).
Record Input level ≈1 V p-p (350 mV RMS).
Output level ≤4.4 V p-p (adjustable).
Frequency range 500 Hz →3.4 kHz.
Power requirement 6 - 12 Vdc 50 mA (600 mW), polarity insensitive
(Power adaptor supplied separately)
Power connector 2.1 mm concentric
MOH connector RJ12 6P2C socket
Record Input connector 3.5 mm stereo (mixed to mono) TS phone socket
Displays Playing LED indicator (green), Recording LED (red).
Isolation Complies to TS001
NZ Telepermit PTC 212/92/005
ACA Supplier’s Code Number N468.
Warranty Two years.
Est. 1968
Telephone: +613 9758 5933
Facsimile: +613 9758 5560
Email: [email protected]m.au
Web Site: www.design2000.com.au
User Guide for On Hold Appliance OH-4910 Document G/01144 Issue 2 Page 3
ON HOLD MESSENGER APPLIANCE OH-4910
Packing List
Quantity Item Use
1 OH-4910 On Hold messages/music player
1 DC Power Adaptor Power
1 RJ12 to 605 plug line cord Connection to MOH socket
1 RJ12 plug to 3.5 mm stereo phone plug lead Alternate Connection to MOH socket
1 3.5 mm →3.5mm stereo phone plug lead Downloading messages from source
1 3.5 mm →3.5mm stereo socket coupler Enables coupling depending on
connectors required for connection.
1 This manual - Document G/01144 How to use this appliance
Est. 1968
TELEPHONE: (03) 9758 5933 FACSIMILE: (03) 9758 5560
