PSC Falcon 4220 Installation and operation manual

Product Reference Guide
Falcon
®
4220
Windows
®
CE .NET Ruggedized PDA

PSC Inc
959 Terry Street
Eugene, Oregon 97402
Telephone: [phone]
Fax: [phone]
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures
described therein may be reproduced or transmitted in any form or by any means without prior written permission of
PSC Inc. or its wholly owned subsidiaries ("PSC"). Owners of PSC products are hereby granted a non-exclusive,
revocable license to reproduce and transmit this documentation for the purchaser's own internal business pur-
poses. Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this
documentation and shall ensure that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting your PSC rep-
resentative. Electronic versions may either be downloadable from the PSC website (www.psc.com) or provided on
appropriate media. If you visit our website and would like to make comments or suggestions about this or other
PSC publications, please let us know via the “Contact PSC” page.
Disclaimer
PSC has taken reasonable measures to provide information in this manual that is complete and accurate, however,
PSC reserves the right to change any specification at any time without prior notice.
PSC is a registered trademark of PSC Inc. The PSC logo is a trademark of PSC. All other trademarks and trade
names referred to herein are property of their respective owners.
Falcon®is a registered trademark of PSC Inc. and of its wholly owned subsidiaries.
Microsoft Windows®, Windows®2000, Windows®CE .NET, Windows®NT, and Windows®XP are registered trademarks of
Microsoft Corporation.
Patents
This product may be covered by one or more of the following patents: 4593186 • 4758717 • 5130520 • 4460120.

Product Reference Guide i
Table of Contents
About this Guide ................................................................................................................. v
Chapter 1. Batteries and Power ...................................................................................... 1-1
Overview ...................................................................................................................1-1
Suspend Mode ............................................................................................................1-1
Suspending ..........................................................................................................1-1
Resuming ............................................................................................................1-2
Batteries ....................................................................................................................1-2
Battery Warnings and Cautions ...............................................................................1-2
Battery Disposal ..................................................................................................1-4
Chapter 2. Software Applications.................................................................................... 2-1
Overview ...................................................................................................................2-1
Inbox ........................................................................................................................2-2
Internet Explorer ........................................................................................................2-3
Media Player ...............................................................................................................2-4
Rotating the Screen .....................................................................................................2-4
Quick ScanSet Application ............................................................................................2-5
WordPad ....................................................................................................................2-6
Installing Programs .....................................................................................................2-7
Using an Installation Wizard ...................................................................................2-7
Installing Programs Manually ..................................................................................2-7
Using File Explorer to Add to the Start Menu .............................................................2-8
Using ActiveSync to Add to the Start Menu ...............................................................2-8
Removing Programs ....................................................................................................2-8
Firmware Update Utility ...............................................................................................2-9
Retrieving a Firmware Image Update .......................................................................2-9
Installing FUU on the Host PC ............................................................................... 2-10
Updating Falcon Firmware .................................................................................... 2-14
Restoring Falcon Firmware ......................................................................................... 2-16
AutoCAB .................................................................................................................. 2-16
AutoCE .................................................................................................................... 2-18
Chapter 3. Configuring a PDA.......................................................................................... 3-1
Customizing the Settings .............................................................................................3-1
Aligning the Touchscreen Display ..................................................................................3-2
Date and Time ............................................................................................................3-3
Display Configuration ...................................................................................................3-4
Input Panel Properties .................................................................................................3-5
Internet Settings .........................................................................................................3-5
Owner .......................................................................................................................3-7
Password ...................................................................................................................3-7

Contents
ii Falcon
®
4220 Windows
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CE PDA
PC Connection ............................................................................................................3-8
Power Configuration ....................................................................................................3-8
Regional settings .........................................................................................................3-9
Scanner Settings ...................................................................................................... 3-10
Storage Properties .................................................................................................... 3-13
System Properties .................................................................................................... 3-14
General Tab ...................................................................................................... 3-14
Memory Allocation ............................................................................................... 3-14
Device Name ...................................................................................................... 3-15
Copyrights ......................................................................................................... 3-15
Volume and Sounds ................................................................................................... 3-16
Using the <FN2> Key to Adjust the Volume ............................................................ 3-16
Using the Control Panel to Adjust Volume and Sounds .............................................. 3-16
Falcon Management Utility .......................................................................................... 3-17
Chapter 4. Networks, Communications, and Connections............................................... 4-1
Overview ...................................................................................................................4-1
Installing & Setting Up Microsoft®
ActiveSync .................................................................4-1
Installing Microsoft® ActiveSync on the Host PC .......................................................4-1
Connecting PDA to Host PC ...........................................................................................4-3
Using ActiveSync ........................................................................................................4-4
Networking ................................................................................................................4-6
Setting up the Network ID ......................................................................................4-6
Network and Dialup Connections .............................................................................4-7
Network Setup: Remote ActiveSync .........................................................................4-8
Appendix A. Technical Specifications ............................................................................. A-1
Overview .................................................................................................................. A-1
Decoding Capabilities (Symbologies) ............................................................................. A-1
Dock ........................................................................................................................ A-1
Mechanical Specifications ............................................................................................ A-2
System Specifications ................................................................................................. A-3
Optical Specifications .................................................................................................. A-4
Laser Scanner ..................................................................................................... A-4
Linear Imager ...................................................................................................... A-4
Environmental Specifications ....................................................................................... A-4
Safety and Regulatory Specifications ............................................................................. A-5
Appendix B: Falcon® Desktop Utility for Windows
®
CE. NET ........................................... B-1
Overview .................................................................................................................. B-1
Falcon Desktop Utility ................................................................................................. B-2
Administrative Options (Admin Tab) ....................................................................... B-3
Setting a Password ............................................................................................... B-3
Changing a Password ............................................................................................ B-4
Removing a Password ........................................................................................... B-4
Password Request Dialog Box ................................................................................ B-4
Setting Hot Keys (HKeys Tab) ................................................................................ B-5

Contents
Product Reference Guide iii
Internet Explorer Configuration (IE Tab) ..................................................................B-7
Modifying Windows Controls (Win Tab) ....................................................................B-9
Application Selector (AppSelect Tab) ............................................................................ B-10
Add Application ................................................................................................... B-12
Application Selector ................................................................................................... B-13
Application Switcher User Interface ............................................................................. B-14
Appendix C. Accessories & Peripherals .......................................................................... C-1
Overview ...................................................................................................................C-1
Using the Battery Charger ............................................................................................C-1
Using the Car Charger/Adapter .....................................................................................C-1
Installing Compact Flash Type Peripherals ......................................................................C-2
Using the Docks ..........................................................................................................C-3
Using the Earphones / Microphone .................................................................................C-4
Ethernet Port ..............................................................................................................C-4
Installing the Handstrap ...............................................................................................C-5
Installing the Handle ...................................................................................................C-6
Using a High Capacity Battery .......................................................................................C-6
Holster ......................................................................................................................C-7
Using the IrDA Port .....................................................................................................C-8
Using SD Memory Card ................................................................................................C-9
Using the USB / Serial Connection ............................................................................... C-10
Appendix D. Cable & Connector Configurations.............................................................. D-1
Introduction .............................................................................................................. D-1
Falcon Termination USB Host Cable .............................................................................. D-1
Falcon Termination USB and Serial Cables ..................................................................... D-2
PC Termination Serial Cable ......................................................................................... D-3
Appendix E. Maintenance, Troubleshooting, and Technical Support ................................ E-1
Overview ...................................................................................................................E-1
Maintaining the PDA ....................................................................................................E-1
Troubleshooting ..........................................................................................................E-2
RF Connectivity Troubleshooting .............................................................................E-4
Technical Support .......................................................................................................E-5
PSC Website Support .............................................................................................E-5
PSC TekForum Knowledgebase ...............................................................................E-5
Reseller Technical Support .....................................................................................E-5
Telephone Technical Support ..................................................................................E-5
Appendix F. Glossary ...................................................................................................... F-1
Index .............................................................................................................................. xix

Contents
iv Falcon
®
4220 Windows
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Product Reference Guide v
Preface
About this Guide
How to Use This Manual
This Product Reference Guide contains comprehensive user instructions for
the PDA, software, dock, serial cable, and data transfer. This section provides
an overview of the manual’s contents and organization.
•"DocumentOverview"onpage v.
• "Document Conventions" on page vi.
• "PDA Keys" on page vii.
• "Stylus Actions" on page vii.
• "Mouse Actions" on page vii.
• "Registering Your Product" on page viii.
Document Overview
This document contains the following material:
• This Preface, “About this Guide” provides an overview of the contents
for each chapter, and describes document style conventions.
•Chapter
1, “Batteries and Power”, provides details on power conserva-
tion (suspend mode), resetting the PDA, checking the battery power,
installing and recharging the battery pack, battery storage, disposal, and
battery cautions and warnings. Battery chargers and docks are also cov-
ered.
•Chapter
2, “Software Applications”, covers the user interface, entering
data, using the soft input panel, flash memory, and context sensitive
help. In addition, installing, selecting, using, and removing applications
are covered, specifically the factory default Windows CE .NET applica-
tions, and specialized applications such as the Falcon Management Util-
ity and the Quick ScanSet application.

About this Guide
vi Falcon
®
4220 Windows
®
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•Chapter3, “Configuring a PDA”, reviews the use of control panels to
adjust the settings for touchscreen calibration, date and time, display
backlight/contrast, volume/sounds, scanner, power, memory and many
other custom settings.
•Chapter
4, “Networks, Communications, and Connections”, describes
installing, setting up, and using Microsoft ActiveSync with your PDA to
communicate with a host PC.
•Appendix
A, “Technical Specifications”, provides a dimensional illustra-
tion, and the technical environmental, memory, touchscreen, and
pinouts specifications for the PDA.
•Appendix
E, “Maintenance, Troubleshooting, and Technical Support”,
describes PDA maintenance, provides a troubleshooting table, and tells
how to contact PSC for technical support.
•Appendix
F, “Glossary”, is a glossary of terms used in this manual that
are specific to the Falcon 4220 and Microsoft Windows®CE .NET.
Document Conventions
Formatting conventions are used throughout this guide to provide a consistent
method for representing screen shots, command entries, and keyboard
characters. This guide also provides special conventions for notes and cautions,
information of high interest to the user.
Keystrokes. Filenames, paths, field selections from a pull-down list, and
data or keystrokes entered by the user are shown in this monospaced
typeface.
Notes contain information necessary for properly diagnosing, repairing and operating
the terminal.
CAUTION
The CAUTION symbol advises you of actions that could damage equipment or
property.
WARNING
A WARNING symbol calls attention to actions that could result in personal injury.

Document Conventions
Product Reference Guide vii
Windows Controls. Windows controls including command bar sequences,
prompts, dialog boxes, fields, pull-down lists, checkboxes and radio-buttons
are printed in this bold typeface.
PDA Keys
Keys on the PDA are bracketed by “greater than” and “less than” characters
(<>)to distinguish them from keys on the PC.
<ENTER> Key. To differentiate the <ENTER> key on the portable from the
Enter key on the PC’s keyboard, portable keys are bracketed as shown: <ENTER>.
Stylus Actions
The Stylus actions apply only to the PDA. The next section describes nomen-
clature for using the mouse on the PC.
Single Tap or Select. Tap the display screen once with the stylus to activate
a specific button or select an item from a pull-down list.
Double-Tap. Tap the stylus twice rapidly in the same location to open an
application.
Tap and Hold. Tap and hold the stylus to view the context menu.
Refer to "Using the Stylus" on page 2-2 for more information on using the sty-
lus with the PDA.
Mouse Actions
Applies to the software installation portions of this document using a PC; the
PDA comes equipped with a stylus. Refer to "Stylus Actions" on page vii, and
"Using the Stylus" on page 2-2 for more information.
Click or Select. Press and immediately release the left mouse button without
moving the mouse. Clicking is used to select specific buttons on various forms
and tables.
Double-Click. Click the left mouse button twice in rapid succession. Used to
initiate an application.

About this Guide
viii Falcon
®
4220 Windows
®
CE PDA
Right Click. Press and hold the right mouse button without moving the
mouse.
Select. Click and release the left mouse button to choose an item or items
from a pull-down list.
Registering Your Product
PSC values your feedback. Please take a few moments and complete the Prod-
uct Registration form located on the PSC website at www.psc.com or on the
product CD that came with your product. Registering your products ensures
that you will be informed of the latest product news, software updates and
other future developments from PSC.

Product Reference Guide 1-1
Chapter 1
Batteries and Power
Overview
Battery charging, installation, and information about the single-slot dock, bat-
tery charger and power cable are located in the Quick Reference Guide. This
section contains the following topics:
• "Suspend Mode" starting on page 1-1
• "Batteries" starting on page 1-2
• "Battery Warnings and Cautions" starting on page 1-2
• "Battery Disposal" starting on page 1-4.
Suspend Mode
The PDA will go into a suspend or sleep mode when it is idle for a config-
urable period of time. The idle duration can be customized using the Power
control panel (refer to "Schemes Tab" on page 3-9). Suspend mode works and
looks just like you have turned the unit off. Press the <Power> key to suspend
(put to sleep) the PDA. Press the <Power> key again for the PDA to resume its
previous state.
Use the Battery Power control panel to set the idle duration and suspend mode
initiation. This will save battery power when PDA is not in use. Refer to
"Schemes Tab" starting on page 3-9 for more information.
Suspending
The following conditions will suspend (put the PDA to sleep):
•Pressthe<Power> key while the unit is on.
• The sleep timer expires, which indicates that there has been no use for a
specified period of time.
• The battery pack is completely discharged.

Batteries and Power
1-2 Falcon
®
4220 Windows
®
CE PDA
Resuming
Use one of the following methods to resume (wake up the PDA):
•Press
<Power> key to suspend or resume (wake up).
• Put the PDA into a dock.
•Pressthe<Scan> key to wake up the unit.
When a battery pack completely discharges while the unit is in suspend mode,
the PDA remains suspended until the discharged battery condition is cor-
rected.
Batteries
The battery pack in the PDA is a Lith-
ium Ion battery pack 3.7V, 1800 mAh.
A sample battery label is illustrated at
the right.
The power LED flashes blue to indi-
cate a low battery state.
There is also a 2700 mAh high capac-
ity battery available as an accessory.
Refer to "Using a High Capacity Bat-
tery" on page C-6.
Battery Warnings and Cautions
CAUTION
Prior to using the PDA for the first time, you MUST charge the battery pack. The initial
charging cycle for both the battery pack and back-up battery takes approximately
thirteen (13) hours. Subsequent charging cycles take four (4) hours.
If you remove the battery pack or it completely discharges, there is a 2 hour window in
which to insert a charged battery pack before the backup battery completely
discharges. If your backup battery completely discharges, the contents of the RAM
memory will be lost. If your backup battery is less than fully charged, there is
proportionally smaller window of time available.
Use only the correct battery packs, charger, and dock supplied by a PSC dealer. The
use of other battery supplies can damage the PDA and void your warranty. For the
correct supplies for the PDA, please refer to the PSC Price Book on www.psc.com or
contact your PSC reseller.

Batteries
Product Reference Guide 1-3
WARNING
Lithium-ion Polymer battery packs can get hot, explode, ignite and/or cause serious
injury if exposed to abusive situations. Follow the safety warnings listed below:
• Do not place the battery pack in fire or heat the battery.
• Do not install the battery pack backwards so the polarity is reversed.
• Do not connect the positive terminal and negative terminal of the battery pack
to each other with any metal object (such as wire).
• Do not carry or store battery pack together with metal objects.
• Do not pierce the battery pack with nails, strike the battery with a hammer, step
on the battery or otherwise subject it to strong impacts or shocks.
• Do not solder directly onto the battery pack.
• Do not expose battery pack to liquids, or allow the battery contacts to get wet.
Do not disassemble or modify the battery pack. The battery pack contains safety and
protection devices, which, if damaged, may cause the battery pack to generate heat,
explode or ignite.
Do not discharge the battery pack using any device except for the specified device.
When it is used in devices other than the specified device, the battery pack can be
damaged or its life expectancy reduced. If the device causes an abnormal current to
flow, it may cause the battery pack to become hot, explode or ignite and cause
serious injury.
In the event the battery pack leaks and the fluid gets into one's eye, do not rub the
eye. Rinse well with water and immediately seek medical care. If left untreated, the
battery fluid could cause damage to the eye.
CAUTION
If you remove the battery pack or perform a a cold reset on the PDA, you will loose any
data currently in RAM memory.
When you remove the battery pack, the unit automatically performs a cold reset. It is a
good idea to store any important data in the resident DiskOnChip (Flash memory) for
this reason. Refer to "Flash Memory" on page 2-11 for information on using and
accessing Flash Memory.
Always charge the battery pack within the temperature range of 32°–113°F (0°–45°C).
Do not place the battery pack in microwave ovens, high-pressure containers or on
induction cookware.
Immediately discontinue use of the battery pack if, while using, charging or storing
the battery, it emits an unusual smell, feels hot, changes color or shape, or appears
abnormal in any other way.
Do not place the battery pack in or near fire, on stoves or other high temperature
locations. Do not place the battery pack in direct sunlight, or use or store the battery
pack inside cars in hot weather. Doing so may cause the battery pack to generate
heat, explode or ignite. Using the battery pack in this manner may also result in a loss
of performance and a shortened life expectancy.

Batteries and Power
1-4 Falcon
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Battery Disposal
PSC recommends annual replacement of rechargeable battery packs to ensure
maximum performance.
CAUTION
Replace the battery pack only with one supplied by a PSC reseller.
When the battery is worn out, insulate the battery contacts with adhesive tape or a
similar material prior to disposal.
Recycle Lithium-Ion Batteries.
Do not throw Lithium-Ion Batteries in the trash.

Product Reference Guide 2-1
Chapter 2
Software Applications
Overview
This section contains the following topics:
•"Inbox"startingonpage
2-2.
• "Internet Explorer" starting on page 2-3.
• "Media Player" starting on page 2-4
• "Quick ScanSet Application" on page 2-5.
• "Rotating the Screen" on page 2-4.
• "WordPad" starting on page 2-6.
• "Installing Programs" on page 2-7.
• "Using an Installation Wizard" on page 2-7.
• "Installing Programs Manually" on page 2-7.
• "Using File Explorer to Add to the Start Menu" on page 2-8.
• "Using ActiveSync to Add to the Start Menu" on page 2-8.
• "Removing Programs" starting on page 2-8.
• "Firmware Update Utility" on page 2-9.
• "Restoring Falcon Firmware" on page 2-16.
•"AutoCAB"onpage
2-16.
•"AutoCE"onpage
2-18.

Software Applications
2-2 Falcon
®
4220 Windows
®
CE PDA
Inbox
The PDA comes with Inbox for Windows CE .NET installed from the factory.
Inbox is a familiar Microsoft email interface. To set up Inbox:
1. Open Inbox by selecting Start >
Programs > Internet > Inbox.
2. Select Services > Options from
the command bar. Drag the dia-
log to show the right edge to
configure email.
3. Select Add...
4. Select Service Type and enter in
name of email service in the Ser-
vice Name field.
5. Select the type of service.
6. Enter the server and user infor-
mation in the Mail Service Defini-
tion.
7. Configure your inbox using the Mail General Preferences dialog.
8. Configure your mail retrieval settings using the Mail Inbox Preferences.
9. Press OK to complete the Inbox configuration.
10. Select Services > Connect from the command bar.
11. Select Services > Send/Receive Mail from the command bar to manually
retrieve mail. Any pending email appears in the inbox after connecting.

Internet Explorer
Product Reference Guide 2-3
Internet Explorer
The PDA comes with Internet Explorer
for Windows CE .NET installed
1. Open Internet Explorer by selecting
Start > Programs > Internet Explorer.
2. To set a default home page, navi-
gate to the desired default web
page.
3. Select View > Internet Options from
the command bar.
4. Enter the desired URL in the Start
Page field.
5. Press the OK button
Internet Explorer uses sliding menus for
application and navigation control. Tap
and drag the sliding menus to the left or
right to see the hidden menu items and
toolbars.
To achieve more screen real estate in
Internet Explorer, you can hide the Sta-
tus bar and View menu. From the top
menubar, go to View > Hide Toolbars.
Once it is hidden, you must cold reset
to access these features again. Refer to
the Quick Reference Guide for informa-
tion on the cold reset.
For more advanced control over the way
Internet Explorer is displayed, refer to
“Falcon® Desktop Utility for Win-
dows®CE. NET”, starting on page B-1
Internet Explorer window with the
Status bar and View menu.
Internet Explorer window the Status
bar and View menu hidden.

Software Applications
2-4 Falcon
®
4220 Windows
®
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Media Player
The PDA comes with Media Player for
Windows CE .NET installed.
1. Open Media Player by selecting
Start > Programs > Multimedia >
Media Player or selecting Media
Player from the desktop.
2. Select File > Open to open a new
media file.
3. Please refer to www.microsoft.com
for additional information and
help with your Microsoft Win-
dows Media Player.
Rotating the Screen
You can rotate the screen 90 degrees to a Landscape orientation on the PDA.
To rotate the screen. press the <FN2>+<9> keys simultaneously. The screen will
rotate 90 degrees when this key combination is pressed in applications that
support this feature.
Each time you press <FN2>+<9> keys simultaneously again, the screen rotates
another 90 degrees clockwise. You must press <FN2>+<9> keys simultaneously
four (4) times to return to the Portrait orientation.

Quick ScanSet Application
Product Reference Guide 2-5
Quick ScanSet Application
Go to Start > Programs > Scanner > Quick ScanSet to open the bar code scanning
application.
Figure 2-1. Quick ScanSet Application
This application works in the background and has a System Tray Icon you can
use to access it’s features and functions. Select/tap the bar code icon to open
the menu shown in Figure 2-1 on the right.
Refer to "Scanning Bar Codes" on page 2-13 for more information on using
the bar code scanner. Refer to "Scanner Settings" on page 3-10 for information
on modifying the default settings.
Tap the Quick
ScanSet Icon
to modify the
applet settings.

Software Applications
2-6 Falcon
®
4220 Windows
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WordPad
To s t a r t Wordpad, select Start > Pro-
grams > Microsoft WordPad.
The PDA comes with WordPad for
Windows CE .NET installed from the
factory. The following text and docu-
ment file types are compatible with
WordPad:
•Text(*.txt)
•WordDocument(*.doc)
• Rich Text File (*.rtf)
•WordPad(*.pwd)
When you transfer file types other than
*.pwd to the Windows CE .NET
device, it translates the files into a com-
pressed Windows CE .NET file type.