DH2 Solutions Gilgen FD20 Owner's manual

Enabling Independence through Technology
Door Operator Information
Gilgen FD20
Your new door operator will look like the image above.
It is recommended that your unit is serviced every 12 months, to ensure maximum reliability
from your system.
If a maintenance agreement is already in place with us, we will automatically contact you to
arrange a convenient date & time for an annual service visit.
Opening the Door
The door operator will normally have been installed with a key fob or push button (see
images above).
To operate the door press the button provided and the door will operate for the time
requested at installation (typically 8-15 seconds), or alternatively the system can be set so
that the button opens the door on first press and closes on a further press.

Enabling Independence through Technology
You can also open the door manually if required by either pushing or pulling the door open.
However, it is important that the door is not forced to close as this will damage the
operator. Let the door close automatically.
It is important that the door is NOT locked with the key. If this is required, the operator
should be switched into manual mode using the switch on the side of the operator.
Operation of the opener whilst the door is locked will damage the unit.
Key override Switch
The key override has 3 positions buttons.
•For normal operation of the door from the key fobs etc the key should be in ‘Auto’
•For the door to be in the open permanently the key should be in ‘Door Open’
•For the door to be used manually only, the key should be in ‘Door Free’
On the side of the operator is a switch that allows you to turn the operator off.
•For normal operation of the door from the key fobs and push buttons the switch
should be set to the ‘I’ position
•When the switch is put into the ‘O’ position the door will just work as a normal
manual door.
•NB: If you are having any difficulty in operating the door firstly, please check (if fitted)
that there is no object which may be interfering with the range of the safety sensors,
then turn the operator off, wait 1 minute and switch back on.

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Optional - Safety Sensors
These are fitted to both sides of
the door (if required). These
sensors stop the door from
operating if anyone or anything
is positioned in front or behind
the door when it is moving. It is
important that they are kept
clean and not covered up
otherwise the operator will no
longer work.
NB: If you are having any difficulty in operating the door firstly, please check (if fitted) that
there is no object which may be interfering with the range of the safety sensors.
Secondly, switch the door operator into the ‘OFF’ position, leave for 1 minute, and then switch
to the ‘ON’ position
Thirdly, ensure that the batteries in the key fob do not require replacing
If problems persist, please contact us using the details at the end of these instructions
Electronic Multipoint Lock Operation
If you have an electric multipoint lock system installed this
will be operated automatically by the door operator
(providing it has not been manually locked using the key).
If you need to manually open the door from the inside,
push the handle down and pull/push the door open.
To manually open the door from the outside you will need
the key for the door. Turn the key ¼ of a turn in the
direction required to unlock the door, (you will notice that
the key will go slightly stiff to turn) turn the key another ¼ turn in the same direction to
release the lock system. You can now pull/push the door open.
When the door closes it will automatically lock!

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FIRE ALARM TEST
If your door operator has been linked to the fire alarm system it is very important that this is
tested when you test the fire alarm. The door should be tested when the fire alarm is tested
to ensure it closes correctly.
1. Set the key switch in to the ‘Door Open’mode.
2. When the fire alarm is put into test mode the door should close. If it does not close
you should contact us ASAP.
3. Once you have completed the test and you are happy the door closes when the fire
alarm is activated move the key switch in to ‘Auto’.
4. Test the door operator to make sure everything is working as normal again.
Should you experience any issues or have any questions please contact us:
DH2 Solutions Ltd
Unit 25G2, Springfield Commercial Centre, Bagley Lane, Leeds, LS28 5LY
Telephone: [phone]
Web: DH2Solutions.co.uk
Email: [e-mail]