DIEBOLD NIXDORF RM4V User manual

54321
RM4V
Operator Manual
01750308109 A

Title Page
ii
Copyright 2018 Diebold Nixdorf
01750308109 A

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Copyright 2018 Diebold Nixdorf
01750308109 A
i

Table of Contents
Table of Contents
1Introduction ..................................................................................................................... 1-1
1.1 Terminology ...................................................................................................................... 1-1
1.2 Symbols used in this manual ............................................................................................ 1-1
1.3 Basic information .............................................................................................................. 1-1
1.4 Theory of Operation ......................................................................................................... 1-2
2Safety ............................................................................................................................... 2-1
2.1 Section-specific warning notes ......................................................................................... 2-1
2.2 RM4 Safety Precautions ................................................................................................... 2-2
3Description ...................................................................................................................... 3-1
3.1 Overall view ...................................................................................................................... 3-1
3.2 head unit ........................................................................................................................... 3-1
3.3 Lower Unit......................................................................................................................... 3-2
3.4 Cassettes .......................................................................................................................... 3-5
3.4.1 RM4V Standard cassette .................................................................................................. 3-5
3.4.2 RM4V All in cassette......................................................................................................... 3-6
4Operation ......................................................................................................................... 4-1
4.1 Basic operation ................................................................................................................. 4-1
4.1.1 Pulling out / Pushing in the IO device ............................................................................... 4-1
4.1.2 Pulling out / pushing in the coin tray ................................................................................. 4-3
4.1.3 Opening/closing the upper Transport Unit ........................................................................ 4-4
4.1.4 Opening/closing the bottom of the upper Transport Unit .................................................. 4-5
4.1.5 Opening/closing the middle transport unit......................................................................... 4-6
4.1.6 Opening/Closing the lower transport unit.......................................................................... 4-7
4.1.7 Emptying the head compartment ...................................................................................... 4-8
4.1.8 Opening/Closing the chest horizontal transport ................................................................ 4-10
4.1.9 Opening/Closing loopback transport of chest transport .................................................... 4-11
4.1.10 Removing/Inserting recycling cassette ............................................................................. 4-12
4.1.11 Removing/Inserting All in cassette.................................................................................... 4-13
4.2 Cassette handling ............................................................................................................. 4-14
4.2.1 Preparing banknotes......................................................................................................... 4-14
4.2.2 RM4V Recycling Cassette ................................................................................................ 4-20
4.2.2.1 Opening/Closing the Recycling Cassette.......................................................................... 4-20
4.2.2.2 Inserting/Removing notes ................................................................................................. 4-21
4.2.3 RM4V All In Cassette........................................................................................................ 4-23
4.2.3.1 Opening/Closing the All in Cassette ................................................................................. 4-23
4.2.3.2 Opening/Closing bottom compartment ............................................................................. 4-25
4.2.3.3 Inserting/Removing notes ................................................................................................. 4-26
4.2.4 Cassette Rail Settings for Currencies .............................................................................. 4-28
5Troubleshooting.............................................................................................................. 5-1
5.1 Prerequisite Information.................................................................................................... 5-1
5.2 Recycling Cassette Currency Standards .......................................................................... 5-1
5.3 Note jam troubleshooting .................................................................................................. 5-3
5.3.1 Safety precaution .............................................................................................................. 5-3
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Table of Contents
5.3.2 Notes on operating the head unit...................................................................................... 5-3
5.3.3 Pulling out / Pushing in the IO device ............................................................................... 5-4
5.3.4 Banknote jam in the input/output tray ............................................................................... 5-6
5.3.5 Note jam in upper transport module.................................................................................. 5-9
5.3.6 Note jam on the bottom of the upper transport module .................................................... 5-10
5.3.7 Note jam in middle transport module ................................................................................ 5-11
5.3.8 Note jam in lower transport module .................................................................................. 5-12
5.3.9 Note jam in safe distribution transport .............................................................................. 5-13
5.3.10 Note jam in loopback transport of chest transport ............................................................ 5-14
5.3.11 Note jam in cassette transport .......................................................................................... 5-15
5.3.12 Note jam in recycling cassette .......................................................................................... 5-16
5.3.13 Note jam in All in cassette................................................................................................. 5-17
Copyright 2018 Diebold Nixdorf
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iii

Table of Contents
List of Figures
Figure 3-1 RM4V-overview ........................................................................................................ 3-1
Figure 3-2 RM4V safe module-front view .................................................................................. 3-3
Figure 3-3 RM4V safe module- transport pivoted...................................................................... 3-4
Figure 3-4 RM4V-standard cassette closed .............................................................................. 3-5
Figure 3-5 RM4V-standard cassette opened............................................................................. 3-6
Figure 3-6 RM4V-All in cassette closed..................................................................................... 3-7
Figure 3-7 RM4V-All in cassette opened................................................................................... 3-8
Figure 3-8 RM4V-All in cassette bottom closed......................................................................... 3-9
Figure 3-9 RM4V-All in cassette bottom opened....................................................................... 3-10
Figure 4-1 RM4V-opening safe transport .................................................................................. 4-10
Figure 4-2 RM4V-closing the safe transport.............................................................................. 4-10
Figure 4-3 RM4V loopback transport of chest horizontal transport - opening ........................... 4-11
Figure 4-4 RM4V loopback transport of chest horizontal transport - closing............................. 4-11
Figure 4-5 RM4V recycling cassette - removing........................................................................ 4-12
Figure 4-6 RM4V - inserting recycling cassette RM4V.............................................................. 4-12
Figure 4-7 RM4V - removing All in cassette .............................................................................. 4-13
Figure 4-8 RM4V - inserting All in cassette ............................................................................... 4-13
Figure 4-9 RM4V-recycle cassette opening............................................................................... 4-20
Figure 4-10 RM4V recycling cassette _closing cover.................................................................. 4-20
Figure 4-11 RM4V - closing recycling cassette ........................................................................... 4-21
Figure 4-12 RM4V recycling cassette_moving contact pressure................................................. 4-21
Figure 4-13 RM4V recycling cassette taking out notes ............................................................... 4-22
Figure 4-14 RM4V recycling cassette_filling in notes.................................................................. 4-22
Figure 4-15 RM4V-Opening All in cassette ................................................................................. 4-23
Figure 4-16 RM4V-Closing the All in Cassette ............................................................................ 4-23
Figure 4-17 ain_cassette - locking cover..................................................................................... 4-24
Figure 4-18 RM4V-Opening All in cassette back cover............................................................... 4-25
Figure 4-19 Closing back cover All in cassette............................................................................ 4-25
Figure 4-20 RM4V ain_cassette - moving contact pressure........................................................ 4-26
Figure 4-21 RM4V ain_cassette - taking out notes...................................................................... 4-26
Figure 4-22 RM4V ain_cassette - putting in money..................................................................... 4-27
Figure 5-1 RM4V-unacceptable media...................................................................................... 5-2
Figure 5-2 RM4V-checking the safe transport........................................................................... 5-13
Figure 5-3 RM4V middle platten of chest horizontal transport - removing notes from trans-
port area................................................................................................................... 5-14
Figure 5-4 RM4V cassette transport - checking ........................................................................ 5-15
Figure 5-5 RM4V recycling cassette - checking notes............................................................... 5-16
Figure 5-6 RM4V-checking all in cassette ................................................................................. 5-17
iv Copyright 2018 Diebold Nixdorf
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1
1 Introduction
1.1
1.1 Terminology
The terms right, top, bottom, front, and back (or rear) refer to the RM4V as seen looking at the consumer
entry slot.
1.2
1.2 Symbols used in this manual
●Text following a dash represents an item in a list.
"" Refers to other chapters or sections.
'' Text in apostrophes relates to equipment/mounting parts which are included
in the delivery package.
Text Texts in small capitals designate pushbuttons/switches on a control or
switches that are to be actuated in the software.
1.
2.
n.
Numbered procedural instructions describe activities which must be carried
out in the specified order.
1.3
1.3 Basic information
The basic function of the Recycling Module, Generation Four Vertical (RM4V) is to deliver media (bank
notes and other valuable documents) to the consumer that is easy to grasp and remove with one hand
single motion.
The Lower Unit (Section3.3) deposits media into cassettes and dispenses media to the consumer after
the network or controller processes a consumer's request. During the deposit cycle the system denomi-
nates, validates, counts and stores the media in the recycle cassettes.
The media is drawn from the cassettes and transported to the system's withdrawal area. If the media is
too mutilated or crumpled to dispense, or if a multiple pick occurs, the RM4V sends the media to the All-
In cassette.
Copyright 2018 Diebold Nixdorf
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1-1

Introduction
1.4
1.4 Theory of Operation
Refer to Figure: Currency Path for the theory of operation.
At the beginning of a dispense transaction, the transport starts to run. The stack of notes in the cassette
is lifted to the picker. If the cassette is low, the magnet in the push plate moves past the supply low sen-
sor on the wiring harness. This type of movement is similar for each channel. The stack empty sensor
sees that there is at least one remaining note. The thumper sensor can see that the push plate is up.
The stack rises to the picker into the spring-loaded thumper roller which blocks the thumper sensor.
The feed lock solenoid in the secure cassette (convenience cassette does not have a solenoid) unlocks
the feed wheel lock and runs the feed wheel one rotation. As the feed wheel and thumper rollers move in
the same direction, they strip a note from the stripper wheels. As the note exits the cassette, it starts to
block the cassette exit sensor in the horizontal transport. Each channel contains its own exit/entry sen-
sor. Channels 1 through 4 also contain dedicated gate sensors in the paper path. The chest horizontal
transport then counts the number of notes to pick. The notes travel along the chest horizontal transport.
At the beginning of a deposit transaction, the cassettes are prepared for note stacking by moving the
push plate down the proper distance needed to allow for notes to enter the cassette. This distance is
based on both the stack guide and stack empty sensors becoming clear during the push plate move-
ment. Once the cassettes are prepared for stacking, the transport the feed wheel start to run continu-
ously in the accept note direction. As the notes are moved along the transport, they are tracked by moni-
toring the exit/entry sensors of each channel and routed to the intended cassette by switching the proper
gate solenoid, allowing the note to be transported into the cassette. As notes are stacked in the cassette,
the push plate is adjusted downward to allow for the proper stacking space to be maintained. At the con-
clusion of the transaction, the transport and feed wheel are stopped, and the push plate is moved up un-
til the stack guide sensor is blocked.
1-2 Copyright 2018 Diebold Nixdorf
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2
2 Safety
2.1
2.1 Section-specific warning notes
DANGER
This warning note describes a hazard with a high degree of risk which, if not avoided, will
result in death or grave bodily injury.
WARNING
This warning note describes a hazard with a medium degree of risk which, if not avoided,
could result in death or grave bodily injury.
CAUTION
This warning note describes a hazard with a low degree of risk which, if not avoided, could
result in slight or minor bodily injury.
NOTE
This note provides application tips and information that help prevent errors and material
damage.
Copyright 2018 Diebold Nixdorf
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2-1

Safety
2.2
2.2 RM4 Safety Precautions
DANGER
In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-
eign objects in the system) take the following steps:
Switch the system voltage-free immediately by:
lSwitching off the automatic circuit breaker or removing the fuse insert from the fuse
holder in the distributor box of the house installation.
lDisconnecting the plug of the power supply cable from the grounded socket in the
building installation.
lInterrupting the power connection between the UPS (uninterruptible power supply)
and the system (see chapter "Introduction", section "General power interruption" in
the operating manual);
lFor further system-specific notes, please refer to the operating manuals.
lInform the customer service responsible for you.
• Unless otherwise stated, grasp the components only by the green ledge when handling them.
• Observe the warning and information labels on the system.
• Only use accessories and extension components that have been approved by us. Nonobservance
can result in damage to the system or violations of regulations concerning safety, radio interference
and ergonomical requirements.
Repairs
DANGER
Repair work may be carried out only by authorized specialist staff. Unauthorized opening
of the system or repair work carried out improperly could result in considerable danger to
the user. In case of noncompliance, excludes all liability.
2-2 Copyright 2018 Diebold Nixdorf
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3
3 Description
3.1
3.1 Overall view
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2
1
Figure3-1: RM4V-overview
1 Head Unit 2 Safe Unit
3.2
Copyright 2018 Diebold Nixdorf
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3-1

Description
3.2 head unit
1
2
3
1 Storage on a drum (Escrow)
2 Head transport module
3 Input/output tray
3.3
3-2 Copyright 2018 Diebold Nixdorf
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Description
3.3 Lower Unit
Front view
Figure3-2: RM4V safe module-front view
1 Channel 1 5 Channel 5 (preferred location of All-In cassette)
2 Channel 2 6 RM4V upper safe transport
3 Channel 3 7 RM4V lower module release latch
4 Channel 4
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3-3

Description
Front view – upper transport opened
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5
4
3
1
2
Figure3-3: RM4V safe module- transport pivoted
1-4 Gates to Cassette 1-4
5 Fixed transport to cassette 5
3-4 Copyright 2018 Diebold Nixdorf
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Description
3.4
3.4 Cassettes
3.4.1
3.4.1 RM4V Standard cassette
closed
12
21
Figure3-4: RM4V-standard cassette closed
1 cover release latch 2 cover
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3-5

Description
opened
31
24
Figure3-5: RM4V-standard cassette opened
1 Note transport - separator 3 Note height rail
2 pressure plate 4 Note width rail
3.4.2
3-6 Copyright 2018 Diebold Nixdorf
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Description
3.4.2 RM4V All in cassette
closed
12
21
Figure3-6: RM4V-All in cassette closed
1 cover release latch
2 cover
Copyright 2018 Diebold Nixdorf
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3-7

Description
opened
Figure3-7: RM4V-All in cassette opened
1 note transport 3 note width rail (always use “0” setting for note
width)
2 pressure plate
3-8 Copyright 2018 Diebold Nixdorf
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Description
bottom closed
1
2
3
Figure3-8: RM4V-All in cassette bottom closed
1 cover
2 release lever for cover
3 cassette connector
Copyright 2018 Diebold Nixdorf
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3-9

Description
bottom opened
2
1
Figure3-9: RM4V-All in cassette bottom opened
1compartment
2cover opened
3-10 Copyright 2018 Diebold Nixdorf
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