Digital Watchdog Blackjack Tower DW-BJMTC5204T User manual

State of the art hyper-optimized video management platform designed for ease, speed and eciency.
Blackjack® Tower™ mid-size remote monitoring workstations
DW-BJMTC5204T DW-BJMTC7404T
WHAT’S IN THE BOX
Blackjack Tower™
server 1Keyboard and mouse 1 set
Quick start guide 1Power cable 1
Tel: [phone]
Technical Support Hours: 9:00AM – 8:00PM EST, Monday through Friday
digital-watchdog.com
Attention: This document is intended to serve as a quick reference for initial setup.
See the DW Spectrum® full manual for more information on features and functionality.
NOTE: Download all your support materials and tools in one place.
1. Go to: http://www.digital-watchdog.com/support-download/.
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part
numbers will populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, Quick start guides (QSG), software and firmware will appear in
the results.
Quick Start Guide
Default login for DW Spectrum® IPVMS
Username: admin Password: admin12345
Default login for Windows®
Username: dwuser Password: Dw5pectrum

BLACKJACK® TOWER™ MONITORING WORKSTATION
SPECIFICATIONS
2
Default login for DW Spectrum® IPVMS
Username: admin Password: admin12345
B1 Power supply on/o switch
B2 AC power socket
B3 USB 2.0 ports
B4 PS/2 keyboard/mouse port
B5 VGA port (not used)
B6 DVI port (not used)
B7 True HD port (not used)
B8 USB 3.0 ports
B9 Network port (LAN/WAN)
B10 Line in, line out and mic in
B11 3x DisplayPort
B12 True HD port
F1 Power button/LED
F2 HDD LED
F3 Reset button (not used)
F4 USB 2.0 port
F5 Audio output
F6 Audio input
** UPS recommended
Specifications and components mentioned are subject to change without notice.
Default login for Windows®
Username: dwuser Password: Dw5pectrum
PART NUMBER DW-BJMTC5204T DW-B JMTC7404T
Form factor Mid-Tower
Operating system Windows®10
OS on SSD 240GB SSD
CPU Intel® i5® processor Intel® i7® processor
Memory 16GB 32GB
Ethernet port 1 x 1G Ethernet
Video
Outputs 1 x true HD, 1 x DVI, 1 x Display Port
or 1x true HD, 3x Display Port 1 x true HD, 3 x Display Port
Simultaneous Outputs Maximum any 2 ports simultaneously Maximum 4 ports simultaneously
Video card GTX1650 or comparable RTX3060 or comparable
Resolution 7680x4320
Preloaded VMS software DW Spectrum® IPVMS
Remote clients Cross-platform - Windows®, Linux Ubuntu® and Mac®
Mobile apps iOS® and Android®
Keyboard and mouse Included
Power supply 400W** 500W**
Operating temperature 41°F~104°F (5°C~40°C)
Operating humidity 20~90% RH
Dimension (W x D x H) 7.46” x 15.7” x 14.21” (189.52 x 398.8 x 631.02 mm)
Warranty 5 year limited

SETTING UP THE SERVER
Quick Start Guide
3
STEP 1: Connect external devices, power and network.
1. Connect a monitor, USB keyboard, USB mouse
and network cable to one of the Ethernet ports (B11
on the diagram). Configure the camera’s network
first, then configure the server’s local network.
2. Connect the server to an appropriate power
source. It is recommended to use a UPS system.
* 750VA or higher is recommended.
3. Power up the server if the server does not turn
on automatically by pressing the power button on
the front of the server. (F1 on the diagram).
* Connecting the power cable to the
live power source may turn on the server
automatically.
* The power on/o switch must have the ‘-’
pressed down.
STEP 2: Configure date and time
1. Double-click on the date and time icon on the desktop.
2. Change time zone if it is not correct (default is UTC-08:00 Pacific Time).
4
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Linux
Press OK after selecting the correct time zone.
Click “Change date and time…” to update the date and time if they are not correct.
* Verify the time zone before updating the date and time. Time may show 2 or 3 hours o due to incorrect
time zone.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.

Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Linux
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to the correct
Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list, select the correct city. (e.g.,
New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
Press OK after adjusting to the correct date and/or time.
4. Press OK to close the date and time when done.
4
STEP 3: Configure network
Please have the following information ready before starting the network configuration.
* The camera network and local network cannot be on the same network.
Camera network Local network (LAN)
IP address
Subnet mask / Netmask
Default gateway / Gateway Not applicable
DNS servers Not applicable
NOTE The Blackjack® server’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet
Service Provider for the information.
3. Click X on upper left corner of the Time and Date window when done.
* Closing the window will automatically save the changes made.
STEP 3: Configure Network
Please have the following information ready before starting the network configuration.
Camera Network
Local Network (LAN)
IP Address
Subnet Mask /
Netmask
Default Gateway /
Gateway
Not Applicable
DNS Servers
Not Applicable
* Camera Network and Local Network cannot be on the same network.
Windows
1. Double click Network Connections on the Desktop
2. Right click on the Ethernet with cable connected and click Properties.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider
for the information.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
1. Double click on the “Network Connections” on the desktop.
2. Right-click on “Ethernet with cable connected” and click “Properties”.
Windows®
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.

5
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
3. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
Quick Start Guide
4. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
5. Enter the IP address and Subnet mask of the camera network. (Do not enter anything for the default gateway,
preferred DNS server and alternate DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local
network. Contact your network administrator for more information.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
6. Click OK to close then click close to go back to network connections.
Local Network
7. Right-click on the other Ethernet, the one with network cable unplugged, and click “Properties”.
8. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.

6
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
9. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
10. Enter the IP address and subnet mask of the camera network.
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
11. Click OK to close then click close to go back to network connections.
12. Connect a network cable to the Ethernet port B9 on the diagram (page 2) to the switch on the local network.
13. Close the network connections dialog.

Quick Start Guide
7
OPTION 1: Double-click the DW Spectrum®
desktop icon.
OPTION 2: Go to ‘Start’
on the bottom left and
select DW Spectrum®
in the Digital Watchdog
folder
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® software on the Windows-based E-RACK:
OR
Configure Cameras using DW IP Finder
Refer to the camera’s QSG to configure Digital Watchdog camera’s IP address using DW IP finder.
Spectrum Client
OR
OPTION 2: Go to the dashboard on the top left side.
Search ‘DW’. Click the DW icon.
LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum®
Software on the Linux-Based Cube:
Linux OS OPTION 1: Double-click the DW Spectrum
®
desktop icon.
OPTION 2: Go to ‘Start’ on
the bottom left and select
DW Spectrum
® in the
Digital Watchdog folder
OR
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum®
Software on the Windows-Based Cube:
Windows OPTION 1: Double-click the DW Spectrum
®
desktop icon.
Windows
STEP 1: Initial run from the Blackjack®server
1. Open the DW Spectrum®client by double click on the DW Spectrum®icon.
2. Click on the pre-configured server.
Login: admin
Password: admin12345
SETTING UP DW SPECTRUM® MEDIA SERVER
CONFIGURE CAMERAS USING DW® IP FINDER™
Refer to the camera’s QSG to configure any DW® IP camera’s IP address using DW®IP finder™.
DW Spectrum® IPVMS client

8
3. Enter the password and click connect.
*Default password: admin12345 (case sensitive).
STEP 2: To rename the server
1. Right-click on the server name listed on the resources then click server settings.
2. Go to the general tab and enter the new server name in the name field. Click OK.

9
STEP 3: To check for updates
1. Click on the menu then click “System Administration”.
2. Go to the updates tab. If the system requires updating, click on the update system button.
*If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be
disabled.
Quick Start Guide

10
3. Click OK when the update is completed.
STEP 4: Enter and activate licenses
1. Go to the system administration window and click on the license tab.
2. Enter the license key and click “Activate License”. An Internet connection is required.
*Click on “Activate Trial License” if you have not purchased a valid license key.
3. Click OK when the license key is activated.

11
STEP 5: Configure recording
1. Right-click on a camera in the resource tree to setup recording. Click on camera settings from the context menu.
2. Go to the recordings tab.
3. Click to turn on recording.
4. Configure the camera’s schedule settings for quality, FPS and recording type.
5. Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.
Quick Start Guide

12
*Click “All” to apply the recording settings to the entire schedule.
6. A red dot will appear next to the camera in the resource tree once recording is started.

13
STEP 6: Backup database
1. Go to the system administration window and click on the general tab.
2. Click “Create Backup…”.
3. Navigate to the folder you want to save the database and enter a name for the backup file. Click “Save”.
*It is strongly recommended to backup your data to external storage media as well.
NOTE More information and instructions are available in the
DW Spectrum® IPVMS user manual.
Quick Start Guide

* Except Storage Server version
Important: OS not listed will be not be supported by DW® Tech Support
www.digital-watchdog.com
[e-mail]
Rev: 06/21
Copyright © Digital Watchdog. All rights reserved.
Specifications and pricing are subject to change without notice.
Tel: [phone]
Fax: [phone]
TROUBLESHOOTING TIPS
Recommended specs for the full client
SYSTEM REQUIREMENTS
Single-monitor DW Spectrum
workstation
Dual-monitor DW Spectrum
workstation
Quad-monitor DW Spectrum
workstation
Processor Intel i5 8th gen or AMD Ryzen 5
3000 Quad-Core or better
Intel i7 8th gen or AMD Ryzen 7
3000 Quad-Core or better
Intel i9 or AMD Ryzen 9 Quad-Core
or better
Video card Intel HD Graphics onboard GPU or
better
Intel HD Graphics onboard GPU or
better GeForce GTX 1650 or better
RAM 8 GB DDR3 1600 MHz or better 16 GB DDR3 1600 MHz or better 32 GB or better
NIC 1Gbps or better 2 x 1 Gbit or better 2 x 1 Gbit or better
Storage Dedicated SSD or NVME disk for the
OS, 128 GB or larger
Dedicated SSD or NVME disk for the
OS, 128 GB or larger
Dedicated SSD or NVME disk for the
OS, 128 GB or larger
OS
supported
Tested
operating
systems
• Windows: 7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1 Enterprise, 10 Home/Pro/Enterprise1.
• Windows Server 2008 R2, 2012, 2012 R2, 2016 v1607.
• Ubuntu LTS: 16.04, 18.04, 20.04.
• MAC OS X 10.14: “Mojave”, 10.15 “Catalina”.
1For Windows 10, recommend i5/i7 processors with 16GB RAM and video card with 4GB or higher RAM.
Operating
system
no longer
supported
• 32 Bit operating system (both Windows and Ubuntu Linux).
• Ubuntu 14.04 is no longer supported (See the reference for upgrade instruction).
• Windows Server 2008 is no longer supported (Only 2008 R2 is supported).
• MAC OS X 10.11, 10.12, 10.13 support dropped. The client will not work.
Problem Possible solutions
My camera does not
auto-discover
1. Is the camera in the same LAN network as the media server?
2. Is your camera compatible with DW Spectrum®? (Refer to our website for a full list of supported cameras.)
3. Is the camera updated to its latest firmware?
4. If your camera is integrated with DW Spectrum® via ONVIF, make sure ONVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all
supported devices.
Videos are slow 1. Are you accessing the same cameras from multiple clients? (LAN and WAN)
2. Do you have a Gigabit network? Check your network speed.
My camera appears
disconnected
1. Under camera settings, make sure the username and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest firmware available.
5. Make sure that the camera is connected to the same network as the server.
6. If you are connecting to a camera that is integrated with DW Spectrum® via the ONVIF protocol (see list), make sure
ONVIF is enabled.
7. Make sure your user has permission to view that specific camera.
I cannot get playback
video from my
camera
1. Do you have a network connection between client and server (in case the server and client are not on the same
machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and
environment.
4. On the server-side, check the media server log to make sure the camera you are trying to watch has not been
unexpectedly disconnected.
I get an ‘unauthorized’
message on my
camera
1. Make sure the camera’s username and password are properly entered in the camera’s general information under the
camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s username and password.