Direct Supply Attendant User manual

We offer to you, as the original purchaser, a warranty for the
Attendant Alarm/Alert. Our warranty applies for the limited warranty
period stated below. If any device or device part listed below is
defective in material or workmanship during the applicable limited
warranty period, we will repair or replace it at our cost. Please note
that the decision to repair or replace a device or device part will be
at our discretion. Our warranty applies only if the device is properly
maintained by the original purchaser for normal, indoor use and
does not cover normal wear and tear, modification of the device,
or damage caused by abuse, improper use, failure to maintain, use
which exceeds the published device limitations, or the combination
of any device with another product. In addition, our warranty does
not cover fading, characteristics or natural variations in wood grain or
fabric, texture, colorfastness, stains, spills, or exposure to chemicals,
odors, heat or light. In certain cases, we may provide you repair or
adjustment instructions and/or replacement parts, and ask you to
perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have
other rights, which vary, from state to state. Please note that our
limited warranty period begins when we ship the device to you.
The limited warranty period and our obligations under the warranty
end once you transfer the device to someone else, or at the end of
the applicable limited warranty period identified below, whichever
is earlier.
Warranty
Period
(Parts)
Anticipated
Usable Device Life
Alarm/Alert Unit (excluding
batteries and accessories) 1 year 1 year
45 Day Pressure Pad
#92447, #92449, #92451,
#92669, #92671, #92673,
#92675, #92677, #92679,
#92681, #92683, and #92685
45 days 45 days
1 Year Pressure Pad
#92686, #92684, #92682,
#92680, #92678, #92676,
#92674, #92672, #92670,
#92452, #92450, and #92448
1 year 1 year
Anticipated Usable Device Life is based on normal use with proper
maintenance, cleaning and storage. You should still inspect, monitor
and care for the device as described in this guide, as the device may
need to be replaced sooner than anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE; THESE AND ALL OTHER IMPLIED
WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST
EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING,
INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS
THAT MAY RESULT FROM THE DEVICE OR YOUR USE OR
INABILITY TO USE THE DEVICE EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU,
IF ANY, IS LIMITED TO THE PRICE OF THE PRODUCT OR SERVICE
GIVING RISE TO YOUR CLAIM. Some states do not allow an
exclusion or limitation of incidental or consequential damages or how
long an implied warranty lasts, so the above limitations or exclusions
may not apply to you. If implied warranties are not excluded, and to
the extent allowed by law, we limit any and all implied warranties
to the applicable warranty period identified above. Except for rights
under any applicable state law, the remedies provided under this
warranty are your sole and exclusive remedy for any breach of our
warranty and state the entire limit of our responsibilities.
Warnings
• WARNINGS – General:
1. Failure to comply with all directions and warnings may result in
injury or death; use only as directed.
2. Other devices may be required.
3. Never alter the device in any way.
4. This device is designed to be installed by the end-user, who
should ensure that the device is properly installed and tested
before use.
5. Inspect the device for damage before each use and do not
use it if it appears to be damaged or not functioning properly.
6. No part or component of an Attendant Alarm/Alert should be
used with non-Attendant parts, components, or alarms.
• WARNING – This device is designed for indoor use only within
close proximity to caregivers. Always verify that you can hear
the Alarm/Alert volume at the furthest possible distance before
leaving a resident unattended.
• WARNING – This device is not appropriate for all patients and
residents. A caregiver should determine appropriateness as part
of the resident’s care plan and assessment.
• WARNING – The device should not be used with residents
who may attempt to ingest the magnet or other small parts of the
device, or with residents who are at risk of becoming strangled or
entangled by the device cord.
• WARNING – Do not use this device if it appears to be
damaged or is not functioning properly. Alarm/Alert may fail to
sound if the device is damaged.
• WARNING – Alarm/Alert may fail to sound if the battery runs
low. When battery is low, device will emit a warning signal. When
low battery warning occurs, immediately stop using the device
and replace the battery.
• WARNING – This device will not stop or prevent elopement
or falls by patients or residents. This product is intended to
help augment caregivers’ comprehensive resident mobility
management program. It is not a substitute for the visual
monitoring and care of residents by trained caregivers. This device
is not designed to replace good care giving practices including,
but not limited to the following:
• Direct resident supervision
• Adequate care plans and training for staff personnel regarding
fall prevention, patient repositioning and elopement
• Inspection and testing before use
• WARNING – If your alarm features nurse call connectivity,
you should test the device with your nurse call system before
using with residents to ensure the device is compatible and will
function properly with your nurse call system. If the nurse call
system is not properly plugged into the device or not compatible
with the device, your caregivers may not be alerted to a resident
fall or an attempt to get up unassisted. In order for the device to
alert your caregivers that a resident has fallen or is attempting to
get out of their bed or chair, you must have the full, functioning
and connected Alarm/Alert system connected to a compatible
nurse call system.
• WARNING – Never place the Alarm/Alert unit within 12 inches
of a resident’s ear.
• WARNING – This device may not be appropriate for use with
all mattress types. Alternating pressure, lateral rotation and other
air mattress designs may not provide a stable enough surface
for this alarm to function properly. ALWAYS TEST THIS DEVICE
PRIOR TO EACH USE.
• WARNING – Product may contain trace amounts of chemicals
known to the state of California to cause cancer and birth defects
or other reproductive harm.
Limited Warranty
Our promise to you is that you will have a convenient and easy
ordering experience, receive a quality Attendant Alarm/Alert, and
enjoy outrageous customer service. If you have any questions about
the alarm you have purchased or would like to request warranty
service, please contact: Direct Supply Equipment & Furnishings,
1-800-634-7328, 6767 North Industrial Road, Milwaukee, WI 53223,
[email protected]
Customer Service
Attendant®
PRESSURE ALARM
Please keep and refer to this Owner’s Manual.
Owner’s Manual
Thank you for purchasing an Attendant®Alarm/Alert from Direct Supply
Equipment & Furnishings. Please read this entire guide carefully and keep it
for future reference. This guide will provide you with instructions, warnings,
warranty information, and other important information about your Attendant
Alarm/Alert. Share this information with your housekeeping, nursing and
maintenance staff to help ensure the alarm is cared for properly.
1-800-634-7328 DirectSupply.com
Distributed by Direct Supply Manufacturing, Inc. 6635 N Industrial Road, Milwaukee, WI 53223.
© 2016 Direct Supply Manufacturing, Inc. All Rights Reserved. Direct Supply®, Attendant®, and all
associated logos are the registered trademarks of Direct Supply, Inc., used under license.
3872Date of Printing: October 2016

Instructions & Setup.
Step 1: TURN MONITOR ON.
• Insert 9V battery (not included) into battery compartment.
• Economy Pressure Pad Alarm Only: Move the switch
at the base of the alarm to the “on” position.
Step 2: PLUG IN PAD
• Plug the pad into the bottom of the monitor.
Step 3: PAD PLACEMENT
• Place pad under shoulders to be alerted when
resident sits up in bed.
• Place pad under lower back/buttocks to be alerted when
the resident vacates the bed, upright chair or wheelchair.
• Place monitor out of reach of the resident. Suitable
mounting locations may include: back of headboard, back of
wheelchair, wall or under the bed.
Step 4: ADJUST SETTINGS
• To adjust the volume, open the battery compartment
in the back of the monitor to access the controls.
Adjust the volume switch to HI (loud) or LO (soft)
depending on the caregiver’s needs.
Deluxe Pressure Pad Alert Only
• To adjust the delay, open the battery compartment in
the back of the monitor to access the controls.
• NOTE: Delay comes set at 0 seconds. If caregiver
deems it safe and necessary to have a delay, slide the
switch to 1 or 2 seconds.
Voice Pressure Pad Alert
• To adjust the delay, voice, volume and tones, open the battery
compartment in the back of the monitor to access the controls.
• To change the volume setting, adjust the volume switch to HI (loud),
LO (soft), or silent depending on the caregiver needs.
• NOTE: Delay comes set at 0 seconds. If caregiver deems it safe
and necessary to have a delay, slide the switch to 1 or 2 seconds.
• To select between a voice, tone, or combination alarm, adjust the
tones switch to V(B) (Voice alarm only), T Only (Tone alarm only), or
V+T (Voice and Tone Alarm).
• To record a voice message, press and hold the record button, and
speak clearly into the microphone. When you are done recording,
release the record button. The alarm will then play back the
message you recorded.
Step 5: TEST SYSTEM
• Apply pressure to the pad to activate the sensor device. The
monitor will beep twice.
• The monitor is now active. The “In Use” light will blink every 3
seconds to indicate that pressure has been applied
to the pad. Monitor will alarm/alert when pressure
is removed from the pad.
• When the Alarm/Alert is active press the “Reset”
button. This will deactivate the Alarm/Alert. Apply
pressure to the pad to reactivate the Alarm/Alert.
Step 6: ALWAYS TEST THE DEVICE AND CHECK THE BATTERY
LEVEL BEFORE USE
•To check battery level: The low-battery indicator
light on the face of the monitor is marked LOW
BATTERY. When the battery needs to be replaced,
the Alarm/Alert will emit a short beep and the Low
Battery light will flash once every 3 seconds.
• To Check Pad Life Status (Voice Alert only): The “Change Pad”
light will blink once every 3 seconds when the pad is within 10
days of expiring. When the pad expires, the “Change Pad” light
will continue to blink, and the Alert will “chirp.” If this occurs,
immediately replace the pad and press the “Reset” button. The
“Change Pad” light will turn off and the Alert will stop “chirping.”
Step 7:
• To connect the pressure pad Alert (Deluxe and Voice versions only)
to an existing Nurse Call System: Plug one end of the optional Nurse
Call System Cable (#94572) into the 1⁄4" jack labeled NURSE CALL on
the bottom of the monitor, and the other end into the Nurse Call 1⁄4"
system receptacle. Check to ensure that when the alarm sounds, it is
heard at the nurses’ station.
In order for the device to alert your caregivers that a resident
wishes to get out of their bed or chair, you must have the
full, functioning and connected Alert system (device and cord)
connected to a compatible nurse call system.
• WARNING: Do not continue to use a pad that has expired.
Replace the expired pad with a new pad.
• PAD-SPECIFIC WARNING
Pad alarm versions of this device are not designed to operate with
patients weighing less than 60 lbs (27 kilos).
Back View
Pad Placement
Bottom View
Pad Jack On/Off
AC Adapter
Back View
Attendant Alarms/Alerts are battery-powered monitors that alert you
with an alarm when a resident attempts to leave their bed, chair
or wheelchair. Attendant Alarms/Alerts are intended to be used on
wheelchairs, standard upright chairs and beds to assist caregivers
trained in its use.
Attendant Alarms/Alerts are intended to help augment caregivers’
comprehensive resident mobility management programs. They are
not a substitute for the visual monitoring and care of residents by
trained caregivers.
Attendant Pressure Pad Alarms/Alerts use a pressure sensor
to alert you when a resident’s weight is lifted from the bed or
chair pad.
Economy Alarm Model
• Automatic Reset – automatically silences alarm when pressure is
reapplied to pad
• In-use light – notifies you at a glance that the unit is properly
operating
• On/Off switch – can disable all functionality to preserve battery life
• Volume options – 2-position volume adjustment; 98dB low and
108 dB high at a distance of 10 cm
• Power source – runs on one 9V battery (not included) and
features a convenient low-battery indicator; can also be operated
on 120V AC power (adapter not included)
• Stays with resident – alarm attaches to wheelchair, chair back,
headboard or bed rail utilizing the nylon strap or the optional
S-shaped spring steel clip
• Versatile – can be used with bed and chair pads
Deluxe Alert Model
Includes all the features of the Economy alarm, plus:
• Tamper-resistant – doesn’t use on/off switch which could be
accidentally turned off
• Alarm delay – 3-position alarm delay adjustment; 0, 1 or 2 seconds;
if pressure is restored within this time, no alert is sounded
• Volume options – 3-position volume adjustment includes a
silent setting
Voice Alert Model
Includes all the features of the Deluxe alarm, plus:
• Timed pads – optional self-timing pads track usage
• Customizable alarm – recordable message reassures residents in
a calm, familiar voice that help is coming
Product Description
Trouble Shooting
If your system does not function when tested, follow these steps:
1) Verify that you are using a fully charged battery, if the battery
is low, the low battery light on the face of the monitor will
flash, and the monitor will emit a short beep. If this occurs,
immediately replace with a new battery. The warning light will
stop flashing, and the short beep will stop. NEVER use the
device when the battery is low.
2) If using the AC adapter, verify that it is properly plugged in to
both the unit and the wall.
3) Check that the pad is plugged securely into the monitor.
4) On Economy Pad Alarms, verify that the on/off switch on the
monitor is in the ON position.
5) Determine which piece of equipment may need to be replaced
by either:
a) Taking a known working monitor and connecting it to the bed/
chair pad; if the system works properly, the problem is with
the original monitor
b) Taking a known working bed/chair pad and connecting it to
the monitor; if the system works properly, the problem is with
the original bed/chair pad.
• WARNING – If these troubleshooting tips do not resolve
the problem, immediately take the Alarm/Alert out of service,
substitute another working Alarm/Alert, and contact Direct Supply
Equipment & Furnishings.
• WARNING – Some generic 9V batteries have non-standard
terminal spacing that may cause interference problems in the
battery compartment. If you have problems inserting the battery
into the battery compartment, or if the alarm fails to sound with
a battery inserted, verify the brand of the 9V battery being used,
and replace with a name-brand battery if appropriate.
Pad Placement
Bottom View
Nurse Call
Introduction
Note: Indicates a tip.
Caution: Indicates correct operating or maintenance procedures
in order to prevent damage to or destruction of the equipment or
other property.
Warning: Calls attention to a potential danger that requires correct
procedures or practices in order to prevent personal injury.
Device: Your Attendant Alarm/Alert.
You And Your: The facility, community or other entity that has
purchased the device.
We, Us, And Our: Direct Supply Manufacturing, Inc.
• Attention. Read the instructions.
Definitions & Symbols
1-800-634-7328 DirectSupply.com
Directions for Use
Test the system, battery level and pad life (if applicable) status
before every use.
• WARNING – Always verify the system is working properly
before leaving a resident unattended.
Testing
To clean the device, use disinfectant wipes. To clean the pad (if
applicable), use disinfectant wipes or antibacterial cleaners. Do
not immerse in any liquid or solution.
Cleaning
Store device indoors in a dry, cool location.
Do not store near heaters or other devices that could physically
damage the product.
Do not fold pad or store objects over 20 pounds (9 kilos) on top
of pad.
Storage