disguise solo Installation instructions

#createtogether
hardware guide
solo

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 2
Welcome........................................................................................................................................................................................................................................................................3
What’s in the box ?....................................................................................................................................................................................................................................................4
Front panel.....................................................................................................................................................................................................................................................................5
Back panel................................................................................................................................................................................................................................................................67
Card configuration...............................................................................................................................................................................................................................................89
Quick start....................................................................................................................................................................................................................................................................10
Maintenance................................................................................................................................................................................................................................................................11
Accessories.........................................................................................................................................................................................................................................................1213
General information...............................................................................................................................................................................................................................................14
Support..........................................................................................................................................................................................................................................................................15
Contents

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 3
Your new solo is just minutes away from being show ready. Please read the instructions in this hardware guide carefully in order
to understand how to work with your new server. Please also refer to our online user guide at help.disguise.one.
The solo is a 2U standalone server with failover capabilities. Featuring HDMI and SDI capture, Pro Audio and 10GB ethernet
ports, 2 4K outputs, 2TB fixed storage SSD and full redundant capabilities.
Please ensure your machine has been delivered in the configuration you ordered by comparing your machine to the
specifications in the card configuration chapter in this booklet.
We put great care and effort into the development and manufacturing of our products. Please contact your sales manager or our
support team if you experience any issues with this product. Contact details can be found on the back page of this booklet.
We hope you enjoy your solo and if you have any questions or feedback for us, we’d be happy to hear from you.
Kind regards,
The disguise Team
Welcome

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 4
What’s in the box?
Accessories:
1) IEC Power cable EU / UK / US
2) Hardware Guide
3) Pro Audio break out cables*
*only if Pro Audio was purchased as an optional extra to the base unit.
Please see the accessories chapter in this booklet for further information.
Main Box:
1) solo unit
Optional factory-fitted extras include:
- HDMI capture card
- SDI capture card
- Pro Audio
- 10G Ethernet card
Please check if everything in the box is delivered as expected and contact your sales manager immediately in the event that
something is missing.

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 5
Front panel
The front panel of the solo has the following functions and controls:
Air Intake
USB 2.0
Reset Button
LED Power Indicator
Power Button

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 6
Back Panel
Base Unit: On-Board Audio, No Capture or 10G
Configuration A: Pro Audio and SDI capture
USB 3.0
1 GBit/s
Ethernet A
DisplayPort 1.2
Output 1
DisplayPort 1.2
Output 2
DisplayPort 1.2
GUI
IEC Power
Mic In (bottom)
Line Out (top)
1 GBit/s
Ethernet B
1 GBit/s Ethernet
C (bottom), D (top)
USB 3.0
DisplayPort 1.2
Output 1
DisplayPort 1.2
Output 2
DisplayPort 1.2
GUI
IEC Power
Analogue
Audio Out
Digital
Audio Out
ADAT OUT
3x HD - SDI / 2x 3G-SDI
1 GBit/s
Ethernet A
1 GBit/s
Ethernet B
1 GBit/s Ethernet
C (bottom), D (top)
Mic In (bottom)
Line Out (top)
ADAT IN

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 7
Configuration B: Pro Audio and HDMI capture
USB 3.0
DisplayPort 1.2
Output 1
DisplayPort 1.2
Output 2
DisplayPort 1.2
GUI
IEC Power
Analogue
Audio Out
Digital
Audio Out
ADAT OUT
1 GBit/s
Ethernet A
1 GBit/s
Ethernet B
1 GBit/s Ethernet
C (bottom), D (top)
Mic In (bottom)
Line Out (top)
ADAT IN
2x HDMI Capture
Back Panel
Configuration C: Pro Audio and 10G Ethernet
USB 3.0
DisplayPort 1.2
Output 1
DisplayPort 1.2
Output 2
DisplayPort 1.2
GUI
IEC Power
Analogue
Audio Out
Digital
Audio Out
ADAT OUT
1 GBit/s
Ethernet A
1 GBit/s
Ethernet B
1 GBit/s Ethernet
C (bottom), D (top)
Mic In (bottom)
Line Out (top)
ADAT IN
2x 10GBit/s Ethernet

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 8
Slot A: Video output card
Slot A is non-configurable. The solo has 3 DP1.2 outputs (1 dedicated GUI, 2 Outputs)
SLOT A
SLOT B
SLOT C
Rear view card configuration Example
DisplayPort 1.2
GUI
The GUI output is located on the previosuly highlighted port. This port CANNOT be used to output to the stage.
Supported resolutions on the DisplayPort outputs are up to 40962160 @60hz.
For more information on video outputs and adapters please see help.disguise.one
Card configuration
The solo comes in a variety of optional factory-fitted configurations. You can only change your machine configuration once your
order has been shipped by sending it to a service centre. The following configurations are available:
• No capture, a choice of on-board audio or Pro Audio
• 10Gb Ethernet, a choice of on-board audio or Pro Audio
• HDMI capture, a choice of on-board audio or Pro Audio
• SDI capture, a choice of on-board or Pro Audio

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 9
Card configuration
Slot B: Pro Audio Card
Slot B is by default blank so the on-board is used but can be configured to be Pro Audio I/O when the order is placed.
Analog Audio
Digital Audio
ADAT Out
ADAT In
Slot C: Video capture/10G Ethernet
Slot C has four options: no capture, HDMI capture, SDI capture or 10G Ethernet. Capture/Ethernet options are factory fitted.
HDMI capture card: Max resolution: 1 40962160 @30 Hz or 2 19201080p @60Hz
For information on supported formats please see help.disguise.one
SDI capture card: Max resolution 3 HD - SDI or 2 3G - SDI
10G Ethernet card:

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 10
1. Make sure you have connected a keyboard, mouse, monitor and speakers as shown below.
Quick Start
2. Connect the power cable from the accessories box as shown below to a power point.
3. Press the power button on the front of the unit and wait for the system to load into Windows.
4. Run Manager from the start menu in windows to start a project (see help.disguise.one for how-to info).
IEC Power
IEC power on rear of unit
Power on/off button on front of unit

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 11
To reveal and inspect the air filter remove the six screws (using a Phillips 1 screwdriver) on the front facia of the unit as shown.
Remove the air filter material by sliding it out in the direction shown
After cleaning, replace the filter in the metal housing and then replace the front facia.
Maintenance
Please check the fan filter regularly. Dirty or obstructed fan filters can degrade system performance.

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 12
Accessories
Digital audio breakout:
The Pro Audio option comes with breakout cables which allow you to choose which input/output to use.
Digital breakout cable
Balanced line in (XLR)
Balanced line out (XLR)
RCA phono (white is S/PDIF input)
RCA phono (red is S/PDIF output)

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 13
Stereo headphone
2x balanced line out (XLR)
2x balanced line in (XLR)
Midi in & out (5 pin DIN)
Balanced analogue breakout cable
For recommended accessories please see help.disguise.one
Accessories
Analogue audio breakout:
Stereo headphone
Line in (Right and Left)
Line out (Right and Left)
Midi in & out (5 pin DIN)
Un-balanced analogue Breakout cable

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 14
Should you have questions or experience issues with this product, contact disguise Technologies Support team for assistance.
Only certified technicians should attempt to repair or configure components, please contact your sales manager to arrange this
or contact one of our support team through the contact page in this booklet.
Ultimate disposal of this product should be handled according to all regional and national laws and regulations.
Power consumption:
ACINPUT 100240V
50/60Hz, 350W
Assembled in the UK with partial foreign content
Technical details and specifications can be found at: disguise.one/solo
This product contains components compliant with various International standards of manufacture, for full information please see
help.disguise.one
General Information

solo hardware guide | Q2 2018
[email protected] | www.disguise.one | 15
Helpful contacts
Support Team [email protected]
Training Team [email protected]
Sales Team [email protected]
Helpful links
User Guide help.disguise.one
Trial disguise.one/en/get/get-the-trial/
Software Updates disguise.one/download
Additional Designer licenses store.disguise.one
Support