Dell PowerEdge T110 II User manual

Dell PowerEdge T110 II
Systems
Owner’s Manual
Regulatory Model E11S Series
Regulatory Type E11S002
Coaster_HOM.book Page 1 Monday, November 3, 2014 3:23 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2014 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™ are trademarks of Dell Inc.
Microsoft®, Windows®, and Windows Server®are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
October 2014 Rev. A01
Coaster_HOM.book Page 2 Monday, November 3, 2014 3:23 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
Back-Panel Features and Indicators . . . . . . . . . . 14
Guidelines for Connecting External Devices . . . . . . 15
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 16
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 17
System Messages . . . . . . . . . . . . . . . . . . . . 19
Warning Messages . . . . . . . . . . . . . . . . . . . 32
Diagnostics Messages . . . . . . . . . . . . . . . . . 32
Alert Messages . . . . . . . . . . . . . . . . . . . . . 32
Other Information You May Need . . . . . . . . . . . . 32
2 Using the System Setup Program and UEFI Boot
Manager . . . . . . . . . . . . . . . . . . . . . . . . . 35
Choosing the System Boot Mode . . . . . . . . . . . . 35
Entering the System Setup Program . . . . . . . . . . . 36
Responding to Error Messages. . . . . . . . . . . 36
Using the System Setup Program Navigation Keys 36
Coaster_HOM.book Page 3 Monday, November 3, 2014 3:23 PM

4Contents
System Setup Options . . . . . . . . . . . . . . . . . . 37
Main Screen . . . . . . . . . . . . . . . . . . . . 37
Memory Settings Screen . . . . . . . . . . . . . . 39
Processor Settings Screen . . . . . . . . . . . . . 39
SATA Settings Screen. . . . . . . . . . . . . . . . 40
Boot Settings Screen . . . . . . . . . . . . . . . . 41
Integrated Devices Screen . . . . . . . . . . . . . 41
PCI IRQ Assignments Screen . . . . . . . . . . . . 42
Serial Communication Screen . . . . . . . . . . . 43
Power Management Screen . . . . . . . . . . . . 44
System Security Screen . . . . . . . . . . . . . . 45
Exit Screen . . . . . . . . . . . . . . . . . . . . . 47
Entering the UEFI Boot Manager. . . . . . . . . . . . . 47
Using the UEFI Boot Manager Navigation Keys . . 47
UEFI Boot Manager Screen. . . . . . . . . . . . . 48
UEFI Boot Settings Screen . . . . . . . . . . . . . 48
System Utilities Screen . . . . . . . . . . . . . . . 49
System and Setup Password Features. . . . . . . . . . 49
Using the System Password . . . . . . . . . . . . 49
Using the Setup Password . . . . . . . . . . . . . 52
Embedded System Management. . . . . . . . . . . . . 53
Baseboard Management Controller Configuration . . . 53
Entering the BMC Setup Module . . . . . . . . . . 54
iDRAC Configuration Utility . . . . . . . . . . . . . . . 54
Entering the iDRAC Configuration Utility . . . . . . 55
3 Installing System Components . . . . . . . 57
Recommended Tools . . . . . . . . . . . . . . . . . . . 57
Coaster_HOM.book Page 4 Monday, November 3, 2014 3:23 PM

Contents 5
Inside the System . . . . . . . . . . . . . . . . . . . . 58
Opening and Closing the System . . . . . . . . . . . . 59
Opening the System . . . . . . . . . . . . . . . . 59
Closing the System . . . . . . . . . . . . . . . . . 60
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Front Bezel . . . . . . . . . . . . . 61
Installing the Front Bezel . . . . . . . . . . . . . . 62
Removing Front Bezel Insert . . . . . . . . . . . . 62
Installing Front Bezel Insert . . . . . . . . . . . . 63
EMI Filler Panel . . . . . . . . . . . . . . . . . . . . . 63
Removing an EMI Filler Panel . . . . . . . . . . . 63
Installing an EMI Filler Panel . . . . . . . . . . . . 64
Optical and Tape Drives (Optional) . . . . . . . . . . . 65
Removing an Optical or Tape Drive. . . . . . . . . 65
Installing an Optical or Tape Drive . . . . . . . . . 68
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 70
Hard Drive Installation Guidelines . . . . . . . . . 70
Removing a 3.5-Inch Hard Drive . . . . . . . . . . 70
Installing a 3.5-Inch Hard Drive. . . . . . . . . . . 72
Removing a 3.5-Inch Hard Drive From a Hard-Drive Bracket 74
Removing a 2.5-Inch Hard Drive . . . . . . . . . . 74
Installing a 2.5-Inch Hard Drive. . . . . . . . . . . 76
Expansion-Card Stabilizer. . . . . . . . . . . . . . . . 78
Removing the Expansion-Card Stabilizer. . . . . . 78
Installing the Expansion-Card Stabilizer . . . . . . 78
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 78
Removing the Cooling Shroud . . . . . . . . . . . 79
Installing the Cooling Shroud. . . . . . . . . . . . 80
Coaster_HOM.book Page 5 Monday, November 3, 2014 3:23 PM

6Contents
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 81
Expansion Card Installation Guidelines. . . . . . . 81
Removing an Expansion Card. . . . . . . . . . . . 82
Installing an Expansion Card . . . . . . . . . . . . 84
SAS Controller Expansion Card. . . . . . . . . . . 85
System Memory . . . . . . . . . . . . . . . . . . . . . 86
General Memory Module Installation Guidelines . 86
Mode-Specific Guidelines . . . . . . . . . . . . . 86
Removing Memory Modules . . . . . . . . . . . . 88
Installing Memory Modules. . . . . . . . . . . . . 89
Processor. . . . . . . . . . . . . . . . . . . . . . . . . 91
Removing the Processor . . . . . . . . . . . . . . 91
Installing a Processor. . . . . . . . . . . . . . . . 94
Cooling Fan. . . . . . . . . . . . . . . . . . . . . . . . 95
Removing the Cooling Fan . . . . . . . . . . . . . 95
Installing the Cooling Fan . . . . . . . . . . . . . . 96
System Battery . . . . . . . . . . . . . . . . . . . . . . 97
Replacing the System Battery . . . . . . . . . . . 97
Power Supply . . . . . . . . . . . . . . . . . . . . . . 99
Removing the Power Supply . . . . . . . . . . . . 99
Installing the Power Supply. . . . . . . . . . . . 100
Internal USB Memory Key . . . . . . . . . . . . . . . 101
Chassis Intrusion Switch . . . . . . . . . . . . . . . 102
Removing the Chassis Intrusion Switch . . . . . 102
Installing the Chassis Intrusion Switch. . . . . . 103
Control Panel Assembly . . . . . . . . . . . . . . . . 104
Removing the Control Panel Assembly . . . . . . 104
Installing the Control Panel Assembly . . . . . . 106
Coaster_HOM.book Page 6 Monday, November 3, 2014 3:23 PM

Contents 7
System Board . . . . . . . . . . . . . . . . . . . . . . 107
Removing the System Board . . . . . . . . . . . . 107
Installing the System Board . . . . . . . . . . . . 109
4 Troubleshooting Your System . . . . . . . . 111
Safety First—For You and Your System . . . . . . . . . 111
Troubleshooting System Startup Failure . . . . . . . . 111
Troubleshooting External Connections . . . . . . . . . 111
Troubleshooting the Video Subsystem . . . . . . . . . 112
Troubleshooting a USB Device . . . . . . . . . . . . . 112
Troubleshooting a Serial I/O Device . . . . . . . . . . 113
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 113
Troubleshooting a Wet System . . . . . . . . . . . . . 114
Troubleshooting a Damaged System . . . . . . . . . . 115
Troubleshooting the System Battery. . . . . . . . . . . 116
Troubleshooting Power Supply . . . . . . . . . . . . . 117
Troubleshooting System Cooling Problems . . . . . . . 117
Troubleshooting Cooling Fan . . . . . . . . . . . . . . 118
Troubleshooting System Memory . . . . . . . . . . . . 119
Troubleshooting an Internal USB Key . . . . . . . . . . 120
Troubleshooting an Optical Drive . . . . . . . . . . . . 121
Troubleshooting a Tape Backup Unit . . . . . . . . . . 122
Coaster_HOM.book Page 7 Monday, November 3, 2014 3:23 PM

8Contents
Troubleshooting a Hard Drive . . . . . . . . . . . . . 123
Troubleshooting Expansion Cards . . . . . . . . . . . 124
Troubleshooting the Processor . . . . . . . . . . . . 125
5 Running the System Diagnostics . . . . . . 127
Using Online Diagnostics . . . . . . . . . . . . . . . 127
Embedded System Diagnostics Features . . . . . . . 127
When to Use the Embedded System Diagnostics . . . 128
Running the Embedded System Diagnostics . . . . . 128
System Diagnostics Testing Options. . . . . . . . . . 128
Using the Custom Test Options . . . . . . . . . . . . 129
Selecting Devices for Testing. . . . . . . . . . . 129
Selecting Diagnostics Options . . . . . . . . . . 129
Viewing Information and Results . . . . . . . . . 130
6 Jumpers and Connectors. . . . . . . . . . . . 131
System Board Jumper . . . . . . . . . . . . . . . . . 131
System Board Connectors . . . . . . . . . . . . . . . 132
Disabling a Forgotten Password. . . . . . . . . . . . 134
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 135
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 135
Coaster_HOM.book Page 8 Monday, November 3, 2014 3:23 PM

Contents 9
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Coaster_HOM.book Page 9 Monday, November 3, 2014 3:23 PM

10 Contents
Coaster_HOM.book Page 10 Monday, November 3, 2014 3:23 PM

About Your System 11
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup:
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 35.
<F10> Enters System Services, which opens the Dell Unified Server
Configurator (USC). The Dell USC allows you to access utilities
such as embedded system diagnostics. For more information, see
the Dell USC documentation.
<F11> Enters the BIOS Boot Manager or the
Unified Extensible
Firmware Interface (
UEFI) Boot Manager, depending on the
system's boot configuration. See "Using the System Setup Program
and UEFI Boot Manager" on page 35.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC)
Configuration Utility, which allows access to the System Event Log
(SEL) and configuration of remote access to the system. For more
information, see the BMC user documentation.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see
the SAS adapter documentation.
<Ctrl><R> Enters the PERC configuration utility. For more information, see
the PERC card documentation.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
Coaster_HOM.book Page 11 Monday, November 3, 2014 3:23 PM

12 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1Power-onindicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
NOTE: When powering on the system, the
video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
1
5
23
4
7
6
Coaster_HOM.book Page 12 Monday, November 3, 2014 3:23 PM

About Your System 13
2 System health
indicator
The system health indicator blinks
amber when a system fault is detected.
3 Hard-drive activity
indicator
The hard drive activity indicator lights
up when the hard drive is in use.
4 USB connectors (2) Connect USB devices to the system. The
ports are USB 2.0-compliant.
5 Diagnostic indicator
lights (4)
The four diagnostic indicator lights
display error codes during system
startup. See "Diagnostic Lights" on
page 17.
6 Tape drive (optional) One optional half-height (using one
drive bay).
7 Optical drive
(optional)
One optional SATA DVD-ROM drive or
DVD+/-RW drive.
NOTE: DVD devices are data only.
Item Indicator, Button, or
Connector
Icon Description
Coaster_HOM.book Page 13 Monday, November 3, 2014 3:23 PM

14 About Your System
Back-Panel Features and Indicators
Figure 1-2. Back-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Padlock ring Locks the cover release latch.
2 Security cable slot Connects a cable lock to the system.
3Voltageselection
switch
Sets the voltage for the power supply to
the voltage that most closely matches
the AC power available at your location.
8
9
7
6
10
1
4
11
2
3
5
Coaster_HOM.book Page 14 Monday, November 3, 2014 3:23 PM

About Your System 15
Guidelines for Connecting External Devices
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary to enable ports on your system, use the System Setup program.
See "Using the System Setup Program and UEFI Boot Manager" on
page 35.
4 Power supply 305 W power supply.
5 Cable clasp Secures the power cable.
6 USB connectors (4) Connect USB devices to the system. The
ports are USB 2.0-compliant.
7 eSATA connector Connects additional storage devices.
8 Serial connector Connects a serial device to the system.
9 Video connector Connects a VGA display to the system.
10 Ethernet connector Integrated 10/100/1000 NIC connector.
11 PCIe expansion card
slots (4)
Connects up to four PCI Express
expansion cards.
Item Indicator, Button, or
Connector
Icon Description
Coaster_HOM.book Page 15 Monday, November 3, 2014 3:23 PM

16 About Your System
NIC Indicator Codes
Figure 1-3. NIC Indicator Codes
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity indicators
are off
The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid network link at
1000 Mbps.
Link indicator is amber The NIC is connected to a valid network link at
10/100 Mbps.
Activity indicator is green
blinking
Network data is being sent or received.
12
Coaster_HOM.book Page 16 Monday, November 3, 2014 3:23 PM

About Your System 17
Diagnostic Lights
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
Table 1-1. Diagnostic Indicator Code
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
Plug the system into a working
electrical outlet and press the
power button.
The system is in a normal
operating condition after
POST.
Information only.
BIOS checksum failure
detected; system is in
recovery mode.
See "Getting Help" on page 135.
Possible processor failure. See "Troubleshooting the
Processor" on page 125.
Memory failure. See "Troubleshooting System
Memory" on page 119.
Possible expansion card
failure.
See "Troubleshooting Expansion
Cards" on page 124.
Possible video failure. See "Getting Help" on page 135.
Coaster_HOM.book Page 17 Monday, November 3, 2014 3:23 PM

18 About Your System
Hard drive failure. Ensure that the hard drives are
properly connected. See "Hard
Drives" on page 70 for
information on the drives
installed in your system.
Possible USB failure. See "Troubleshooting a USB
Device" on page 112.
No memory modules
detected.
See "Troubleshooting System
Memory" on page 119.
System board failure. See "Getting Help" on page 135.
Memory configuration
error.
See "Troubleshooting System
Memory" on page 119.
Possible system board
resource and/or system
board hardware failure.
See "Getting Help" on page 135.
Possible system resource
configuration error.
See "Getting Help" on page 135.
Other failure. Ensure that the optical drive and
hard drives are properly
connected. See "Troubleshooting
Your System" on page 111 for the
appropriate drive installed in your
system. If the problem persists,
see "Getting Help" on page 135.
Code Causes Corrective Action
Coaster_HOM.book Page 18 Monday, November 3, 2014 3:23 PM

About Your System 19
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
Message Causes Corrective Actions
Alert! BMC not
responding.
Rebooting.
The BMC is not
responding to BIOS
communication either
because it is not
functioning properly or has
not completed
initialization. The system
reboots.
Wait for the system to reboot.
Alert! BMC not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
The BMC is hung.
The BMC was remotely
reset while system was
booting.
After AC recovery, the
BMC takes longer than
normal to boot.
Remove AC power to the
system for 10 seconds and
restart the system.
Coaster_HOM.book Page 19 Monday, November 3, 2014 3:23 PM

20 About Your System
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
The system configuration
of processor, memory
modules, and expansion
cards may not be supported
by the power supply.
If any system components
were just upgraded, return the
system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. See "Power Supply" on
page 99.
Alert! System
fatal error
during previous
boot.
An error caused the system
to reboot.
Check other system messages
for additional information for
possible causes.
BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
System is in manufacturing
mode.
Reboot to take the system out
of manufacturing mode.
BIOS Update
Attempt Failed!
Remote BIOS update
attempt failed.
Retry the BIOS update. If
problem persists, see "Getting
Help" on page 135.
Message Causes Corrective Actions
Coaster_HOM.book Page 20 Monday, November 3, 2014 3:23 PM