djive FLOWMATE TOWER User manual

2in1 bladeless
Tower Fan
& Air Cleaner
For refreshing
the air in your
home with a
cooling effect.
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2
Contents
Notice before use 4
Product overview 10
Prior to first use 12
Operating instructions 14
Care & Maintenance 18
Troubleshooting 20
Technical specifications 21
Smartphone and Alexa operation 21

3
Dear Customer,
Your new Flowmate Tower One is
about to be used for the first time
for refreshing the air in your home.
Please take a moment to read this
manual to familiarise yourself with
your new 2in1 Bladeless Tower Fan.
If you have any questions, please
contact our customer service.
Enjoy every day fresh clean air with
cooling effect with your Flowmate.
Customer care
Phone [phone]
suppor[email protected]
www.djive.eu flowmate
Robovox Distributions GmbH | Hamburger Straße 11, D-45889 Gelsenkirchen

4
NOTICE BEFORE USE \\\
ATTENTION
To avoid fire, electric shock and personal injury, please be sure to
observe the following requirements. Please follow the relevant
national and local electrical regulations:
1. The appliance is not intended for use by children, elderly or disabled
people, or any individual lacking experience and knowledge concerning
the use of the fan, unless they have been given supervision or instruction
by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
2. Please use a separate outlet in accordance with the appliance current.
Do not use the socket with other appliances at the same time.
3. If the fan does not work, the power must be turned off and repaired by
qualified personnel.
4. Do not move the fan when it is plugged in.
5. When plugging or unplugging the power plug, hold the plug with hand
and do not pull the power cord.
6. If the power cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a hazard.
7. Do not stretch or strain the power cord and keep it away from overheated
surfaces.
8. Do not run the fan on the carpet, and do not cover carpets, other devices
or similar materials. The power cord should be kept away from passing
areas and placed in areas that it will not be tripped over.

5
English
9. Turn off all functions before unplugging the fan. When it is not in use for a
long time, unplug it from the socket. To avoid the risk of tripping, securely
store the wires.
10. Do not put any object on the air inlet or outlet to make sure the air inlet
and outlet are free from dust, lint, hair, and any obstacle that may reduce
airflow.
11. The fan should be placed on a non-inclined dry surface with good ventila
tion, where is away from heat sources and has no surrounding corrosive
gas. There should be 30cm space around the fan to ensure air flow.
12. It is only intended to be used in a dry place only. It cannot be used out
doors or on a wet surface.
13. Do not immerse the fan, power cord, or power plug in water or other
liquids to avoid danger. For non-professionals, do not use other extension
power cords.
14. Do not use air purifier or similar products directly next to the fan. Do not
use any detergent or lubricant on the fan. The plug must be unplugged
before cleaning and maintenance.

6
NOTICE BEFORE USE \\\
ATTENTION
To ensure proper usage and maintenance of the fan, please read
the instruction manual carefully before use and take good care
of this manual for future reference.
DANGER
ATTENTION
If the dangerous situation is
not avoided, this can lead to
death or serious injuries.
If the dangerous situation is
not avoided, this can lead to
serious injuries.
Symbol indicates “force” (please act carefully)
Symbol indicates “prohibited”
General safety information:
1. Examine the device for any visible external damages prior to using it.
Never put a damaged device into operation. Contact the dealer if needed.
2. Persons, who are not able to operate the device because of any decrea-
sed physical, mental abilities may only use the device under the super-
vision or under the instructions of a responsible person.
3. Do not permit children to use the device, unless they are supervised.
4. Only qualified electricians, who have been trained by the manufacturer,
may carry out any repairs that may be needed. Improperly performed
repairs can cause considerable dangers for the user.

7
English
DANGER
Only qualified electricians, who have been trained by the manufacturer,
may carry out any repairs that may be needed.
This appliance is used in the household only. Please use a separate outlet
in accordance with the appliance current/voltage. Don’t use more than
one electrical appliance at the same time on the same outlet.
Do not pull the power cord to remove the plug from the mains socket.
Do not use the appliance if the power cord or mains plug is damaged.
Do not open the housing of the appliance.
Danger from electric current if live connections are touched and/or the
electrical and mechanical configuration is changed.
Never immerse the appliance or the power cord into water or other liquids.
Do not touch the power cord with wet hands when disconnecting the
appliance from the mains supply.
This appliance may be used by children under the age 8 years and by
persons with decreased physical, sensory or mental abilities or lack of
experience and/or knowledge only if they are supervised or were instructed
on using the appliance and have understood the resulting dangers.
Cleaning or maintenance may not be performed by children who are not
under supervision. Children must be supervised to ensure that they do not
play with the appliance.
Store the appliance and accessory parts out of the reach of children.

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NOTICE BEFORE USE \\\
DANGER– RISK OF FIRE
Never cover the appliance when it is in operation.
Do not put the appliance in the vicinity of easily inflammable materials
such as paint, varnish or gas.
Allow a gap of at least 1m between the fan and all flammable and
heatsensitive materials (furniture, curtains, paper, clothes etc.).
Immediately disconnect the power plug from the electrical outlet and stop
using it when find (abnormal noise • burnt odor etc.).
If you continue to use it while it remains abnormal, there is a risk that leads
to smoke or fire, electric shock or injury. Please consult your dealer.
During use, when the power plug or power cord becomes abnormally hot,
it is at the risk of fire. Please shut off the device.
Please clean the plug regularly with a dry cloth, otherwise dirty or dusty
plug may cause defective insulation and cause fire.
DANGER – SMALL CHILDREN
It must be ensured at all times that children and
infants do not play with the appliance.

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English
ATTENTION
Place the appliance on a firm, dry, flat and waterproof surface.
Do not install the appliance in a hot, wet or very humid environment.
Never place the appliance or parts of the appliance in the vicinity of strong
heat sources and hot surfaces (e.g., heating, oven, and grill).
Do not place the fan in a narrow place, a corner or in narrow areas between
furnitures. Allow sufficient space around it so that the air can circulate fully.
The appliance becomes very hot during operation. Therefore, do not touch
the hot surfaces of the appliance during operation and for a short time
afterwards.
Wait until the appliance has cooled down before transporting it.
Do not spray air freshener into the airflow.
Do not place the appliance in front of an automatic air freshener system.
Always turn off the power button at the control panel and wait for it
to stop running before unplugging it from the power socket.
Do not put objects into the openings
or ventilation grilles.
Keep the appliance free from dust,
hair and above all, anything that
could restrict the airflow.

10
PRODUCT OVERVIEW \\\
LED touch
display
Filter case
Power Inlet
Air outlet
Front side Back side

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English
Remote control
(please refer to page 15
for remote operation)
HEPA12 filter
Power cord
CR2025 button cell
(please refer to page 13
for cell assemble)

12
PRIOR TO FIRST USE \\\
Place of operation
1. The fan shall be put in a leveled place.
Please don’t place the fan in unstable
places, such as slope, soft surface to
prevent the fan from tipping over and
causing damage or malfunction.
2. Avoid blocking the air inlet in use.
Keep the fan away from curtains
when it is plugged in to prevent the
curtain from blocking the air inlet.
3. Don’t place objects within
30 cm in front of the outlet.
Battery replacement for the remote control
ATTENTION
Do not recharge this battery
Keep the battery out of reach of children. If swallowed,
please go to a hospital promptly.
Remove the battery if the device is not used for a longer time.
30cm

13
English
Battery replacement for the remote control
Please pay attention to the direction the battery faces while replacing it.
1.
3.
2.
4.
CR2025
CR2025
CR2025

14
OPERATING INSTRUCTIONS \\\
When operating the fan with a remote
control, we suggest to aim the remote
at the receiver on the front side of the
fan to achieve the best control signal.
The following cases may occur when operating the fan
1. This fan may work when using remote control of other electrical appliances.
2. Other appliances may work when using remote control of this fan
This is due to the overlap of the frequency of the remote control, not a malfunction
of the appliance. Please keep this remote control away from other appliances while
using it to avoid misfunctions.
Operation
1. Insert the power plug
into the socket
2. The LED display will
turn on.

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English
Remote control
All available functions can be operated with the remote control.
Panoramic mode
Start/Stop the 80°-panning
MAX mode
Set the air speed to
maximum output
Timer function
Set a shutdown timer (1 -8 h)
Sleep mode
Change to a very slow air speed
Speed levels
Increase (+) or decrease (-) the
air speed to 9 levels in total
+
-
ON / OFF
Turn the power on/off

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Operating functions
Speed levels
Increase (+) or decrease (-) the air speed to 9 levels in total
Timer function
Set a shutdown timer (1 -8 h)
Press the button to set the timer from 1 to 8 hours.
The number on the LED display (0-8) indicates the set hours.
Setting it to 0 disables the timer (two notification sounds).
1. The other functions of the fan still can be used
after the timer function is set.
2. The machine will shut down when the set time is up.
3. If the fan power is turned off manually, the timer setting
will also be cancelled.
ON / OFF
Turn the power on/off
ON: Press the LED display while the device is turned off
to start it with the initial settings.
OFF: Press the LED display for 2 seconds and remove the finger
after hearing two notification sounds to turn if off.
The power is controlable via the button on the remote control.
ATTENTION
Pressing the power button will not shut off the device completely.
If you do not use the fan for a long time, unplug the power plug.
OPERATING INSTRUCTIONS \\\
+
-

17
English
Sound signal
A notification sound will play whenever the LED touch display
or the remote control are used.
Panoramic mode
Start/Stop the 80°-panning
ON: Press the LED display for 1 second to start the panning.
OFF: Press the LED display for 1 seconds and remove the finger
after hearing the notification sound to stop the panning.
The Panoramic mode is controlable via the button on the
remote control.
MAX mode
Set the air speed to maximum output.
Press the button on the remote control to start/stop
the Sleep mode. A notification (H) will appear/disappear
on the LED display. Pressing either the (+) or minus (-)
button will cancel the MAX mode.
Sleep mode
Change to a very slow air speed
Press the button on the remote control to start/stop
the Sleep mode. A notification (L) will appear/disappear
on the LED display. Pressing either the (+) or minus (-)
button will cancel the Sleep mode.

18
CARE&MAINTENANCE \\\
ATTENTION
Don’t splash water on the fan. It may damage the fan. Please don’t use
banana oil, gasoline, alcohol, bleach or metal object to clean the surface
of the fan. Otherwise it may discolor or deteriorate the surface of the fan.
Cleaning the appliance
Fan Surface
Please gently wipe the surface with a clean soft cloth.
If the fan surface is dirty, you can use a mild detergent
after diluting it with a wet cloth to wipe the fan surface.
Wipe it with a soft dry cloth after.
Air Inlet & Air Outlet
Use a soft brush or a vacuum cleaner to clean the dust
around the air inlet and the air outlet. Dust accumula-
tion would affect the operation of the fan. Please clean
the fan timely.
Power Plug
Please clean the power plug with a dry soft cloth.
Remote Control
Wipe the remote control surface gently with a dry,
soft cloth. Remove the battery of the remote
control if it is not to be used for a long time.

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English
Changing the HEPA filter
1. Make sure your appliance is switched off unplugged.
2. Press gently on the far left side of the filter case cover to remove it.
3. Remove the old filter and replace it with a new one.
(Sold separately)
4. Put the cover back on the filter case. Please make sure that
the magnets on the cover and the case are aligned.
ATTENTION– Storage
1. Place the fan in a large plastic bag for dust protection after
care and maintenance.
2. Please avoid unstable places and electrical appliances with
refrigeration/heating functions.
3. Avoid placing it in direct sunlight, hot and wet places.
4. Please store the fan in the clean and dry place.
5. Please place it where children can’t touch it.
1. 2. 3.

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TROUBLESHOOTING \\\
ATTENTION
If an abnormal situation occurs, please check the following instructions
and contact customer service if the problem remains.
DANGER
Please don’t disassemble and repair the fan without authorization.
Problem Possible cause and solution
The device is plugged in
but won't function.
• Is the power plug properly connected?
Is the power indicator on?
If not, check if there is a power outage.
The remote control
does not work.
• Is the battery empty?
Please replace it with a new one.
(refer to page 13)
• Is the battery installed properly?
Please check if it's facing the right side.
(refer to page 13)
• Is the remote control aimed
at the LED display of the fan?
(refer to page 14)