DMX Digital Audio Satellite Receiver DR500 User manual

Digital Audio Satellite Receiver
DR500 User Guide

IMPORTANT SAFETY INSTRUCTIONS
THIS IS AN ADDENDUM TO THE DR500 USERS GUIDE AS REQUIRED BY
UNDERWRITERS LABORATORIES INC, PER UL 1492. Dated April 30, 1996
?Read Instructions –Read all Safety Instructions before operating equipment.
?Retain Instructions –Save these instructions for future reference.
?Heed Warnings –All warnings on the product and these instructions should be
adhered to.
?Follow Instructions –All operating and use instructions should be followed.
?Cleaning –Unplugging this device from the power source or antenna may lose
program data from the transmitting source. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
?Attachments –Do not use attachments not recommended by the manufacturer as
they may cause hazards.
?Water and Moisture –Do not use this product near water –for example near a
bathtub, wash bowl, kitchen sink or a room where moisture is likely to occur.
?Accessories –Do not place on an unstable surface (cart table or tripod) where tipping
is a possibility.
?Ventilation –Install unit in well ventilated area where self generated heat may escape.
Book cases or cabinets should have proper venting to allow heat to escape.
?Power Sources –Use only with the wall mount transformer provided with the unit. If a
replacement is necessary contact your dealer.
?Grounding and Polarization –The wall mount transformer is equipped with a
polarized alternating line plug (one blade wider than the other. It will only fit the outlet
one way, if it will not connect to the outlet turn it around and retry. If it still won’t fit
contact your electrician to replace your obsolete plug.
?Power Cord Protection –Route your power cords out of traffics way so as not to be
walked on or traveled over by carts wheels. Do not place items on top of or against
the cord so as to pinch the cord.
?Outdoor Antenna Grounding –The satellite dish and coaxial cable connecting to the
unit must be properly grounded to provide some protection against voltage surges
and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70,
provides information with regard to proper grounding of the mast and supporting
structure, grounding of the lead-in wire to a antenna discharge unit, size of grounding
conductors, location of antenna-discharge unit, connection to grounding electrodes,
and requirements for the grounding electrode. (See figure 1)
?Power Lines –An outside antenna system should not be located in the vicinity of
overhead power lines or electric light or power circuits., or where they can fall into
such power lines or circuits. When installing an outside antenna system, extreme
care should be taken to keep from touching such power lines or circuits as contact
with them might be fatal.
?Overloading –Do not overload wall outlets, extension cords, or integral convenience
receptacles as this can result in a risk of fire or electrical shock.
?Object and Liquid Entry –Never push objects of any kind into this product through
openings as they may short-out parts that could cause a fire. Never
spill liquid of any kind on the product.

?Servicing –Do not attempt to service this product yourself, there are no
customer serviceable parts inside. Refer all servicing to qualified
service personnel.
?A product and cart combination should be moved with care. Quick stops,
excessive force, and uneven surfaces may cause the product and cart
combination to overturn.
?Damage Requiring Service–Unplug this product from the wall outlet and refer
servicing to a qualified service person under the following conditions:
a) When the power-supply cord or plug is damaged.
b) If liquid has been spilled, or objects have fallen into the product.
c) If product has been exposed to rain or water.
d) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to its normal operation.
e) If the product has been dropped or damaged in any, and …..
f) When the product exhibits a distinct change in performance–this indicates a
need for service.
?Replacement Parts –When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have
the same characteristics as the original part. Unauthorized substitutions may
result in fire, shock, or other hazards.
?Safety Check –Upon completion of any service or repairs to this product, ask
the service technician to perform safety checks to determine that the product is
in proper operating condition.
?Heat –The product shall be situated away sources such as radiators, heat
resistors, heat registers, stoves, or amplifier that produce heat.
?“CAUTION: TO PREVENT ELECTRICAL SHOCK, MATCH WIDE BLADE OF
PLUG TO WIDE SLOT INSERT CAREFULLY.”

NOTICE
This publication (PN 9000-2423-7006 Rev B) and its contents are
proprietary to DMX and are intended solely for the contractual use of its
customers for no other purpose than to operate the equipment described
herein. This publication and its contents shall not be used or distributed for
any other purpose and/or otherwise communicated, disclosed, or
reproduced, an any way whatsoever, without the prior written consent of
DMX.
For the proper operation of this equipment and/or all parts thereof, the
instructions in this guide must be strictly and explicitly followed by
experienced personel. All of the contents of this guide must be fully read and
understood prior to operating any of the equipment, or parts thereof.
FAILURE TO COMPLETELY READ AND FULLY UNDERSTAND AND
FOLLOW ALL OF THE CONTENTS OF THIS GUIDE PRIOR TO
OPERATING THIS EQUIPMENT, OR PARTS THEREOF, MAY RESULT
IN DAMAGE TO THE EQUIPMENT, OR PARTS THEREOF, AND TO
ANY PERSONS PERSONS INSTALLING AND/OR OPERATIING THE
SAME.
DMX does not assume any liability arising out of the application or use of any
products, component parts, circuits, software, or firmware described herein.
DMX further does not convey any license under its patent, trademark, copy
right, or common-law rights nor the similar rights of others. DMX further
reserves the right to make any changes in any products, or parts thereof,
describe herein without notice.
© Copyright 1999 Digital Music Express
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference.
Antenna
lead in
wire
Ground
clamp
Antenna
discharge unit
(NEC Section 810-21)
Grounding Conductors
(NEC Section 810-21)
Power Service Grounding
Electrode System
(NEC ART 250, Part H)
Ground Clamps
Electric
Service
Equipment
Figure 1
Example of antenna grounding as per
National Electrical Code, ANSI/NPFA 70
NEC - National Electrical Code

This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance that interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment on off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antennae.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Any changes or modifications not expressly approved by DMX
could void the user's authority to operate the equipment.
'Dolby' and the 'Dolby D' symbol are trademarks of Dolby Laboratories
Licensing Corporation. AC-3 digital audition system manufactured under
license from Dolby Laboratories Licensing Corporation.
WARNING
Shock Hazard!
Do Not Open The DR500 Equipment!
Service Only By DMX!
The DR500 contains no user-
serviceable parts. Do not attempt to service this product yourself.
Any attempt to do so will negate any and all warranties.
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION: To Reduce The Risk Of Electric Shock,
Do Not Remove Cover (Or Back).
No User-Serviceable Parts Inside.
Refer Servicing To Qualified Service Personnel.
Précautions: Pour éviter toute décharge électrique, ne pas enlever le couvercle,.
Les pieces a l’interieur ne sont pas reparables.
Faire appel uniquement á un personnel qualifé.
This symbol is intended to alert the user to the presence of
uninsulated “dangerous” voltage within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of
electric shock to persons.

This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
Table of Contents
Introduction
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Section 1: System Overview and Component Descriptions
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
What is DMX MUSIC?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
DBS System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
DR500 System Components . . . . . . . . . . . . . . . . . . . . 1-4
DR500 Digital Audio Satellite Receiver. . . . . . . . . . . . . .1-5
DR500 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . 1-5
DR500 Back Panel. . . . . . . . . . . . . . . . . . . . . . . . 1-6
DMR Remote Control Units. . . . . . . . . . . . . . . . . 1-7
DMR-22 Remote Control. . . . . . . . . . . . . . 1-8
DMR28 DMX MUSIC/DJ Remote Control1-9
Additional DR500 Receivers. . . . . . . . . . . . . . . . . . . . . 1-10
Section 2: Installation and Configuration

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
DR500 Shipment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Choosing a Good Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Connecting the DR500 to Your Audio System . . . . . . . . . . . . . . . . . . . . . .2-4
Connection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Connecting the DR500 to Your Stereo System . . . . . . . . . . . . . . . 2-5
Connecting the DR500 to Your Monaural System . . . . . . . . . . . . . 2-6
If the Audio Equipment Has a Direct Digital Coaxial Input . . . . . . 2-6
Antenna Installation and Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Connecting Multiple Receivers to One Antenna . . . . . . . . . . . . . . . . . . . . 2-8
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Section 3: Getting Started and Basic Operations
Section Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Starting up the DR500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Turning the DR500 ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Basic Operational Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Correcting Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Checking the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Setting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Muting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Selecting a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Front Panel Channel Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Remote Control Channel Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Recalling a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Scanning Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
DMX MUSIC/DJ Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Viewing Current Audio Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Viewing the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Section 4: Advanced Operations
Section Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Setting Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Checking Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Clearing Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Local Channel Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Deleting Authorized Channels . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Adding Authorized Channels . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Setting the Dynamic Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Checking Dynamic Range Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Clearing the Dynamic Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Setting the Dynamic Range Global Default . . . . . . . . . . . . . . . . . . . . . 4-6
Setting the Transponder Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Checking the Transponder Frequency . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Checking Signal Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Front Panel Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Setting the Front Panel Lockout . . . . . . . . . . . . . . . . . . . . . . . 4-10
Clearing the Front Panel Lockout . . . . . . . . . . . . . . . . . . . . . . 4-10
DMX MUSIC/DJ Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Checking the DR500’s ID Number . . . . . . . . . . . . . . . . . . . . . 4-10
Checking the DR500’s Status . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Section 5: Maintenance and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Cleaning the DR500 Receiver . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Section 6: Specifications
Audio Specifications* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Tuner Specifications* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
General Specifications* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Appendix A: Warranty and Repair Information
Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Return Procedures DMX MUSIC Commercial Subscribers . . . A-2
Return Procedures DMX MUSIC Affiliates . . . . . . . . . . . . . . . . . . A-2

Introduction
Welcome to the world of premier digital audio service provided by
DMX MUSIC. This guide is your handbook for using the DR500
Digital Audio Satellite Receiver and the DMR and DMR-28 DMX
MUSIC/DJ remote control units.
The sections in this guide provide step-by-step instructions for a
variety of tasks and activities, including DR500 system connections,
channel scanning and selection, setting forced tune times and
dynamic ranges, and instantaneous viewing of programming
information.
These exciting options, combined with up to 120 available channels
delivering commercial-free, CD-quality music, provide you with:
•Variety to select music formats that meet your individual
business image and needs
•Flexibility to create tailored music programs for multiple
environments, which you can vary by the hour, day, week,
or season
•Ability to maintain complete local control over your music
Important Information
•Throughout this guide you will find two symbols designed to
help you identify important information. These symbols are:
The note identifies information for the proper operation
of your equipment, including helpful hints, shortcuts, or
important reminders.

The exclamation point identifies information that requires careful
attention in order to prevent equipment damage and/or injury to the
operator.
Getting Started
Before you begin using the DR500Receiver, you need to:
•Install the DMX MUSIC/DBS receiver and equipment, which is
generally done by your local DMX MUSIC affiliate or a professional
installer.
If your DMX MUSIC/DBS receiver and equipment have not been
installed, refer to Section 2: Installation.
•Read the appropriate sections of this User Guide as noted below.
Do not plug in the DR500 Receiver until you have connected the system
and read Section 3: Basic Operations.
If you are new to satellite communications or are unfamiliar with either the
DR500 or the remote control, you should read the following sections
before unpacking or operating this product:
•Section 1 for an overview of the DMX MUSIC/DBS system and
equipment
•Section 2 helps you get started and contains a full set of DR500
connection procedures
•Section 3 for DR500 start-up and basic operations
•Section 5 to review maintenance procedures or if you encounter
difficulties and need troubleshooting information
•Other sections as needed
If you are an experienced user familiar with the DR500 and its remote
control, you may wish to review the following sections before unpacking
or operating this product:

•Section 1 for an overview of the DMX MUSIC/DBS system and
equipment
•Section 3 for DR500 start-up and to review basic operations
•Section 4 for advanced operations
•Appendix E to use theDR500 Reference Sheet
•Other sections as needed
S e c t i o n 1
System Overview and
Component Descriptions
Thank you for subscribing to DMX MUSIC! This section describes the
Direct Broadcast Satellite (DBS) receiver and equipment that are
used to deliver the best in CDquality music. The equipment includes:
•Satellite dish receiving antenna, low noise block (LNB)
amplifier, and connecting cable
•Digital
Audio Satellite
Receiver, Model
DR500
•
Remote control
device, Model DMR-
22 or Model
DMR28 DMX
MUSIC/DJ

System Features
The DR500 DBS Satellite Receiver is a digital audio stereo decoder
which easily integrates with most stereo or monaural amplifier systems.
Key system features include:
•Full CD quality 20 kHz stereo
•120 stereo pairs available on one transponder
•Dolby Digital compression
•Storecasting and datacasting capabilities
•User and network programmable forced tune events (dayparting)
•Exclusive DMX MUSIC/DJ IR remote provides artist, album, and
title information
•Multi-zone expansion capabilities
•Utilizes a small, one-meter satellite dish in most CONUS locations
•Digital audio output, Sony/Philips Digital Interface Format (SPDIF)

To fully appreciate the DMX MUSIC/DBS service, you must have a
separate stereo system that can be connected to the DR500. (For
information on connecting the system, refer to “Connecting the DR500 to
the Audio System” found in Section 2: Installation and Connections.
What is DMX MUSIC?
DMX Music is driving the future with comprehensive audio and
communication services. The service features the industry's largest
selection of music, over 100 styles, commercial free, 24/7. DMX Music
designs and installs custom audio and video systems for the highest
quality audio experience and offers a wide-range of communication
services to help manage your business. All delivered by leading-edge
technology and supported by a nationwide service network.
To provide you with this unparalleled digital sound service, DMX MUSIC
uses the latest satellite technology to deliver DMX MUSIC/Direct
Broadcast Satellite (DBS) music to your location.
DBS System Overview
Although the use of satellites, satellite dishes, and receivers may seem
complex, the DMX MUSIC/DBS service uses a highly sophisticated system
that makes channel selection and local music programming easier and
simpler than using a VCR. It also allows DMX MUSIC to deliver music of
unprecedented linearity, sonic precision, and exceptional fidelity.

The DMX MUSIC/DBS premiere digital audio service uses the following
satellite technology:
•Satellite Uplink Facility —transmits music programming
to the satellite through satellite dishes.
• Satellite—relays the music programming signals to your satellite dish
antenna.
• DBS Satellite Dish Antenna—receives the music programming
transmitted from the satellite and relays it to the DR500 Receiver.
Your satellite dish can be as small as one meter and may be installed
in various places on or around your location. The only constraint is that
the satellite dish must be properly pointed at the satellite with no
obstacles blocking the satellite signal.
Once the DMX MUSIC music programming is received at your location,
your DR500 Receiver and associated audio components take over.

•DR500 Digital Audio Satellite Receiver —receives and decodes
the digital audio programming information and sends it to your
stereo amplifier system
Additional DR500 receivers provide you with additional
flexibility to create tailored music programs for multiple
business environments that you can vary by the hour.
Additional units can be integrated into your system at any
time.
•Remote Control device—allows you to control and program the
DR500 Receiver and DBS system
There are two available remote control devices: the DMR-22,
which is a basic remote control device, and the DMR-28 DMX
MUSIC/DJ, which provides additional programming information
and functionality.
DR500 System Components
The DR500 Digital Audio Satellite Receiver is a digital audio stereo
decoder that easily integrates with most stereo or monaural amplifier
systems.
DR500 Digital Audio Satellite Receiver
The DR500 is the master receiver that connects to the satellite dish and
your stereo or monaural amplifier system.
DR500 Front Panel
The front panel of the DR500 is used to turn the DR500 on and off and
manually select music channels. The front panel consists of:
•Power selector —turns the DR500 on and off
When the DR500 is Off, a decimal point illuminates on the
front panel, indicating that the DR500 is able to receive any
information from the DMX MUSIC/DBS National
Authorization Control Center.
•Music channel selectors —allow you to tune to the next higher ?
or lower ? channel.
If remote channel selection is preferred, use either the DMR-22 or
DMR28 DMX MUSIC/DJ Remote Controls.
•Front panel display —shows the current channel selection as well as
other DR500 information.

•Stereo/Mono A/Mono B indicators -illuminates green to indicate
either a stereo channel, or one of two mono subchannels.
•Sync indicator æ illuminates green when the DR500 Receiver has
locked onto the satellite.
•Authorized indicator —illuminates green when you are authorized
to receive the current channel.
•LNB PWR —illuminates green to indicate LNB power is enabled. No
illumination indicates LNB power is disabled. Blinking indicates a
problem with the LNB power supply. (For more information, refer to
Section 5: Maintenance and Troubleshooting.).
DR500 Back Panel
The back panel of the DR500 has a variety of connectors that are used to
link the satellite dish to the DR500 and your audio system to the DR500.
The back panel consists of:
•Power Input —attaches the DR500 to a 15 VDC wall mount
supply.
•RF IN connector —attaches the DR500 Receiver to your local
satellite dish.
•Mono Out connector —attaches the DR500 to a monaural
receiver or amplifier.
•Stereo Out connectors —attaches the DR500 to a stereo receiver
or amplifier. Left is coded white; right is coded red.
•Digital Out connector (standard Sony/Philips Digital Interface
Format [SPDIF] coaxial output; coded black) —attaches the
DR500 to a digital input of audio equipment that has a coaxial
digital input.
•Data/Control connector —for PC control and diagnostics.

•Serial ID number/bar code label —lists the serial number for this
unit.
DMR Remote Control Units
To select music channels remotely, you can use either the DMR-22 or
DMR28 DMX MUSIC/DJ remote control units. Both remote control
models have the following features:]
•Individual channel selection keys that allow you to move through
the authorized channels one channel at a time either up or down.
•Preset channel selection key that allows you to enter special
music programming information.
•Scankey that allows you to step through each authorized channel,
each playing for five seconds.
•Mute function that allows you to turn the audio on and off.
•Last channel recall function that allows you to return to the previously
selected channel.
To use either remote control unit, point it toward your DR500 Receiver
and press the appropriate keys. The remote control units can be used at
distances of up to 10 meters (32 feet) while you are directly in front of and
in a straight line to the DR500 Receiver.

Communication between the remote control and DR500 will be impaired
if there are obstructions blocking the transmission or if the remote control
is not directed straight at the DR500. If the remote control fails to operate,
refer to Section 5: Maintenance and Troubleshooting.
DMR-22 Remote Control
The DMR-22 remote control unit is described below.
Only the keys indicated operate the DR500 Receiver. The other remote
control keys have no DR500-associated functions.