Quasonix RDMS Use and care manual

ISO 9001:2015
Certified
No part of the document may be circulated, quoted, or reproduced for distribution without prior written approval from
Quasonix, Inc.
Copyright Quasonix, Inc., All Rights Reserved.
Firmware Update Procedure
for the
3rd Generation Rack-Mount RDMS™ Telemetry Receiver
Quasonix, Inc.
6025 Schumacher Park Dr.
West Chester, OH 45069
04 October 2018
Revision 1.1.2
Specifications subject to change without notice.
All Quasonix products are under U.S. Department of Commerce jurisdiction; not covered by ITAR

Firmware Update Procedure for RM Receivers
i
Quasonix, Inc.
Table of Contents
1Overview................................................................................................................................................1
1.1 RDMS SD Card Update...............................................................................................................1
1.2 RDMS Network Update ...............................................................................................................3
1.3 RDMS Local Update....................................................................................................................8
2Maintenance Instructions.....................................................................................................................12
3Product Warranty.................................................................................................................................13
4Technical Support and RMA Requests................................................................................................14
List of Figures
Figure 1: Front Panel, USB/Micro SD Port Access.......................................................................................1
Figure 2: Micro SD Programming Card, Insertion Directions........................................................................1
Figure 3: Micro SD Programming Card Inserted into Slot and Locked In.....................................................2
Figure 4: Front Panel RDMS3 Firmware Update Display.............................................................................2
Figure 5: System Settings, System Info........................................................................................................3
Figure 6: Browser Interface, About ...............................................................................................................3
Figure 7: About, System Version-Firmware Update Link..............................................................................4
Figure 8: Firmware Update, Procedure and Notes.......................................................................................4
Figure 9: Firmware Update, Upload Status...................................................................................................5
Figure 10: Firmware Update, File Selected—Ready to Update....................................................................5
Figure 11: Firmware Update In Progress, Status..........................................................................................6
Figure 12: Front Panel Network Update Status Messages...........................................................................6
Figure 13: Firmware Update Complete.........................................................................................................7
Figure 14: System Settings, System Info......................................................................................................7
Figure 15: Firmware Update Failed Information Screen...............................................................................8
Figure 16: System Update, Perform Local Update Selection .......................................................................9
Figure 17: Perform Local Update Screen .....................................................................................................9
Figure 18: RDMS3 Local Update Screen......................................................................................................9
Figure 19: RDMS3 Local Update Screen, Update File Selected................................................................10
Figure 20: RDMS3 Local Update Screen, Update Status...........................................................................10
Figure 21: System Settings, System Info....................................................................................................11

Firmware Update Procedure for RM Receivers
1
Quasonix, Inc.
1 Overview
There are three methods for updating firmware on a Quasonix 3rd Generation Rack-Mount RDMSTM Telemetry
Receiver: SD Card Update, Network Update, and Local Update.
1.1 RDMS SD Card Update
Be sure the RDMS is turned off.
1. When the unit has completely powered down, remove the cover from the front panel to access the
USB/Micro SD ports, as shown in Figure 1.
Figure 1: Front Panel, USB/Micro SD Port Access
2. Insert the programming card, supplied by Quasonix, into the Micro SD slot with the contacts facing up.
Figure 2: Micro SD Programming Card, Insertion Directions
3. Be sure the card is inserted completely in the Micro SD slot until it locks in, as shown in Figure 3.
CAUTION: MAKE SURE THE CARD IS IN THE SLOT AND DOES NOT FALL INTO THE EMPTY
SPACE!

Firmware Update Procedure for RM Receivers
2
Quasonix, Inc.
Figure 3: Micro SD Programming Card Inserted into Slot and Locked In
4. Power up the RDMS.
For some updates, the screen may remain blank for up to a minute, then begin the reprogramming
procedure. For most other update conditions, front panel window four should display the message shown in
Figure 4.
Figure 4: Front Panel RDMS3 Firmware Update Display
5. Press 1 on the front panel keypad, or touch the screen on a 3U receiver, to start the programming cycle.
Programming will take about 45 minutes. At the end of the programming cycle, you will be prompted to
remove the SD card and cycle power on the RDMS.
6. Turn the power off, allowing the RDMS to completely power down.
7. Remove the SD card by pushing it in to unlock the card from the slot.
8. Replace the SD slot access cover.
9. Turn the RDMS back on.
Upon completion of the update, the RDMS returns to normal operating mode and all parameters are reset to
system defaults.
10. Navigate to the System Settings screen, then select System Info, as shown in Figure 5, to verify that the
System Version matches the firmware update version.

Firmware Update Procedure for RM Receivers
3
Quasonix, Inc.
Figure 5: System Settings, System Info
1.2 RDMS Network Update
As of version R15, the RDMS now supports a remote Firmware Update via the browser interface. This feature relies
on an encrypted and signed firmware update file provided by Quasonix upon release of all versions after R15.
Note: The R15 update is a 'gatekeeper' release and must be performed prior to updating to R16 or beyond. If
required, please contact Quasonix to request an R15 update card.
To perform a network update:
1. Obtain a firmware update file from Quasonix.
2. Using a web browser, navigate to the About page of the RDMS Browser Interface, as shown in Figure 6.
Figure 6: Browser Interface, About
3. Next to the System Version parameter, click on the Firmware Update Page link, as shown in Figure 7.

Firmware Update Procedure for RM Receivers
4
Quasonix, Inc.
Figure 7: About, System Version-Firmware Update Link
4. On the Firmware Update screen, review the Procedure and Notes, as shown in Figure 8.
5. Click on the Browse button to select the update file provided by Quasonix.
Figure 8: Firmware Update, Procedure and Notes
6. After the selected filename displays, click on the Load Update File button to transfer the file to the RDMS
This takes about 5-10 minutes, depending on network speed. Upload status is shown in Figure 9.

Firmware Update Procedure for RM Receivers
5
Quasonix, Inc.
Figure 9: Firmware Update, Upload Status
7. After the file has been transferred, review the updated Notes, as shown in Figure 10.
8. Click on the Begin Update button to start the update. No further input will be required unless an error is
encountered.
Figure 10: Firmware Update, File Selected—Ready to Update

Firmware Update Procedure for RM Receivers
6
Quasonix, Inc.
•Do not power off the RDMS during the update
•Do not close the browser window during the update
•During the update, the status and approximate time remaining will display, as shown in Figure 11.
Figure 11: Firmware Update In Progress, Status
•The RDMS front panel indicates that an update is currently being performed, as shown in Figure 12.
Figure 12: Front Panel Network Update Status Messages
•The RDMS will reboot twice during the update.
•After the first reboot, the front panel displays are automatically updated first. This update may cause
the screens to be blank for several minutes while they are updated.
9. Upon completion, a message displays indicating the RDMS Update has completed, as shown in Figure 13.

Firmware Update Procedure for RM Receivers
7
Quasonix, Inc.
Figure 13: Firmware Update Complete
Following the update, the RDMS returns to normal operating mode and all parameters are reset to system
defaults.
10. Navigate to the System Settings screen on the front panel, then select System Info, as shown in Figure 14,
to verify that the System Version matches the firmware update version.
Figure 14: System Settings, System Info
If the update fails for any reason, an information screen displays, as shown in Figure 15. Follow the instructions on
the screen to retry the update or return to normal RDMS operation. An error code is provided and should be noted
for use in correspondence with Quasonix.

Firmware Update Procedure for RM Receivers
8
Quasonix, Inc.
Figure 15: Firmware Update Failed Information Screen
1.3 RDMS Local Update
The RDMS now supports a firmware update using local USB media. This feature relies on an encrypted and signed
firmware update file provided by Quasonix upon release of all versions after R15.
Note: The R15 update is a 'gatekeeper' release and must be performed prior to updating to R16 or beyond. If
required, please contact Quasonix to request an R15 update card.
To perform a local update:
1. Obtain a firmware update file from Quasonix.
2. Transfer the update file to the root directory of a USB thumb drive, then plug the drive into the RDMS via
the back port, or via the front port with an adapter.
•The USB drive must be 32 GB, or smaller, and must be formatted as FAT32 (Windows) or Ext4
(Linux).
•The update file must NOT be renamed, and must be the only update file on the USB drive.
3. Access the System Update screen, as shown in Figure 16. Press the Enter key.
4. Select Perform Local Update, then press the Enter key.

Firmware Update Procedure for RM Receivers
9
Quasonix, Inc.
Figure 16: System Update, Perform Local Update Selection
After pressing Enter, the front panel displays the Perform Local Update screen, as shown in Figure 18.
Figure 17: Perform Local Update Screen
5. Select OK, then press Enter to start the update.
The front panel displays the RDMS3 Local Update screen, as shown in Figure 18.
Figure 18: RDMS3 Local Update Screen
6. Press Enter to search the USB drive for the update file.

Firmware Update Procedure for RM Receivers
10
Quasonix, Inc.
7. If a proper update file is found, the name of the file displays on the front panel along with additional
instructions, as shown in Figure 19.
Figure 19: RDMS3 Local Update Screen, Update File Selected
8. Press Enter to start the update. The RDMS copies the update file from the USB drive and begins the update.
•Do not power off the RDMS during the update.
•During the update, a status displays, as shown in Figure 20.
•The RDMS will reboot twice during the update.
•After the first reboot, the front panel displays are automatically updated first. This update may cause
the screens to be blank for several minutes while they are being updated.
Figure 20: RDMS3 Local Update Screen, Update Status
Upon completion of the update, the RDMS returns to normal operating mode and all parameters are reset to
system defaults.
9. Navigate to the System Settings screen, then select System Info, as shown in Figure 21, to verify that the
System Version matches the firmware update version.

Firmware Update Procedure for RM Receivers
11
Quasonix, Inc.
Figure 21: System Settings, System Info

Firmware Update Procedure for RM Receivers
12
Quasonix, Inc.
2 Maintenance Instructions
The Rack Mount Receiver requires no regular maintenance, and there are no user-serviceable parts inside.

Firmware Update Procedure for RM Receivers
13
Quasonix, Inc.
3 Product Warranty
The Rack Mount Receiver carries a standard parts and labor warranty of one (1) year from the date of delivery.

Firmware Update Procedure for RM Receivers
14
Quasonix, Inc.
4 Technical Support and RMA Requests
In the event of a product issue, customers should contact Quasonix via phone [phone]) or e-mail
([email protected]m) to seek technical support. If the Quasonix representative determines that the product issue
must be addressed at Quasonix, a returned materials authorization (RMA) number will be provided for return
shipment.
Authorized return shipments must be addressed in the following manner:
Quasonix, Inc.
ATTN: Repair, RMA #
6025 Schumacher Park Drive
West Chester, OH 45069
To ensure that your shipment is processed most efficiently, please include the following information with your
product return:
•Ship To –Company name, address, zip code, and internal mail-drop, if applicable
•Attention/Contact person –Name, Title, Department, Phone number, email address
•Purchase Order Number –If applicable
•RMA Number –provided by the Quasonix representative
Please note that Quasonix reserves the right to refuse shipments that arrive without RMA numbers.