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In most instances, service problems may be solved over the telephone. If service is required, you may
ship the unit to our manufacturing facility for repair. Warranty service will be performed in accordance
with the DNTLworks’ Limited Warranty. Non-warranty service will be provided at reasonable parts and
labor costs.
DNTLworks Limited Warranty
DNTLworks warrants to the purchaser that these products are free of defects in materials and/or
workmanship for three (3) full years from date of delivery, on a “parts only” basis. In addition,
DNTLworks extends a ninety (90) day labor warranty from the date of delivery for all products we
manufacture. Shipping charges incurred to the factory under warranty purposes will be the
responsibility of the owner.
During the warranty period, all parts which, upon inspection and examination by DNTLworks, are proven
to be defective, will be replaced free of charge. All decisions concerning whether a part will be repaired
or replaced and the manner, method, and extent of such repair or replacement will be at the sole
discretion of DNTLworks. The responsibility of DNTLworks does not include repair and replacement cost
resulting from misuse, abuse, improper maintenance, or normal wear and tear.
DNTLworks will pay for labor costs for warranty service for a period of 90 days from the date of
purchase. DNTLworks sole obligation under said warranty is to repair, or, at its option, replace the
defective part. The buyer will have no options.
Warranties for products not manufactured by DNTLworks, but sold in combination with DNTLworks
products, will be honored by DNTLworks for the entire duration of the original manufacturer’s warranty
period.
The warranty will be voided by alterations, tampering with, improper installation or maintenance,
accident or modification of the equipment, with the exception of work performed by DNTLworks or one
of its authorized service agents. This warranty expressly excludes all damage to the products resulting
from careless or neglectful transportation. DNTLworks will in no event be responsible for any work done
without first obtaining DNTLworks’ written consent.
This warranty is made expressly in lieu of all other warranties, expressed or implied, including any
implied warranties of merchantability or fitness for a particular purpose. No employee, agent, franchise,
dealer or other person is authorized to give any warranties of any nature on behalf of DNTLworks.
Except as provided herein, DNTLworks will have no liability or responsibility to the customer or any
other person or entity with respect to any liability, loss or damage caused or alleged to be caused
directly or indirectly by equipment sold, leased, or furnished by DNTLworks, including, but not limited
to, any interruption of services, loss of business or anticipatory profits or consequential damage arising
out of or connected with the sale, lease, use, or anticipated use of equipment. Notwithstanding the
above limitations and warranties, DNTLworks liability hereunder for damages incurred by customer or
other will not exceed the amount paid by customer for the particular equipment involved.
