DOCKTECK DD0003 User manual

DOCKTECK 7-in-1 USB-C Hub
DD0003 User Manual

Type-C to HDMI(4k/60Hz)/USB-AX2/SD/TF/RJ45/PD Charging with DP1.4 Alt mode
Contents
1.0 INTRODUCTION............................................................. 1
2.0 FEATURES......................................................................... 1
3.0 SPECIFICATIONS........................................................... 2
4.0 PACKAGE CONTENTS................................................... 3
5.0 CONNECTION DIAGRAM............................................. 3
6.0 ADDITIONAL INFORMATION..................................4
7.0 LETTER TO CUSTOMERS.........................................5

Type-C to HDMI(4k/60Hz)/USB-AX2/SD/TF/RJ45/PD Charging with DP1.4 Alt mode
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DEAR CUSTOMER
Thank you for purchasing this product. For optimum performance and
safety, please read these instructions carefully before connecting,
operating or using this product. Please keep this manual for future
reference.
1.0 INTRODUCTION
This Type-C docking offers an integrated solution for power, data,
video,SD Reader and Ethernet. It allows you to connect Type-C host
PC to HDMI displays for video transmission, to USB-A devices for data
transmission. It also helps the host PC to get access to super speed
Ethernet through RJ45 port. Besides, the SD/MMC and Micro SD card
slot allow to read the information of the external memory card in the
host PC. The USB-C female port supports to charge for the host
computer and supply power for this product simultaneously. It can
work on all Type-C and ThunderboltTM3 host that supports DP Alt
mode.When working on Thunderbolt TM 3 host, this product transmits
DP signal.
2.0 FEATURES
Upstream:
Type-C Malex1(Connect to host)
Support DP1.4 Alt mode, with bandwidth max 16.2Gbps
(8.1Gbps per lane)
Downstream:
Video
HDMI
Support HDMI max 4k/60Hz
Support High Dynamic Range(HDR)
Support multiple color formats:RGB 8/10/12
bps;YCbCr4:4:4/YCbCr4:2:2/YCbCr4:2:0 8/10/12 bpc
Support HDCP 2.2 and HDCP1.4
Data
USB-AX2
The total output of the 2 USB-A is 10W(5V@2A), 1 port supports
max 7.5W([email protected])

Type-C to HDMI(4k/60Hz)/USB-AX2/SD/TF/RJ45/PD Charging with DP1.4 Alt mode
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Max 5Gbps bandwidth for each USB-A
RJ45
Support 10/100/1000Mbps bandwidth
SD/Micro SD
Support Secure Digital v3.0 UHS-I (Ultra High Speed)：SDR12
(12.5Mbyte/s)/SDR25(25Mbyte/s)/SDR50(50Mbyte/s)/DDR50(5
0Mbyte/s)/SDR104(104Mbyte/s)
Allow SD/Micro SD to work simultaneously
Power
Type-C Femalex1
Support PD Charging 100W (20V/5A)
Support Fast Role Swap of PD 3.0, the connected device will not
get disconnected while plugging in and out PD Adapter
3.0 SPECIFICATIONS
Input/Output Connector
Input
USB-C Male x1
Output
HDMI Female x1
USB-C Female (for Charging) x1
USB 3.0 Female x2
RJ45 X1
SD card slot x1
Micro SD card slot x1
Physical
Weight
88.2g
Size
136.1x34x14(mm)
Warranty
Limited Warranty
1 Year
Environmental
Operating Temperature
0℃to +45℃
Operating Humidity
10% to 90 % RH (no condensation)
Storage Temperature
-10℃to +70℃
Storage Humidity
10% to 90 % RH (no condensation)
Power Supply
USB-C PD Charging Port
100W(20V/5A)
Regulatory Approvals
Certifications
FCC,CE
Accessory
User Manual
English Version

Type-C to HDMI(4k/60Hz)/USB-AX2/SD/TF/RJ45/PD Charging with DP1.4 Alt mode
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4.0 PACKAGE CONTENTS
Before attempting to use this unit, please check the packaging and
make sure the following items are contained in the shipping carton:
Main unit x1
User Manual x1
5.0 CONNECTION DIAGRAM

Type-C to HDMI(4k/60Hz)/USB-AX2/SD/TF/RJ45/PD Charging with DP1.4 Alt mode
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5.ADDITIONAL INFORMATION
SOMETHING ABOUT 4K 60HZ OUTPUT, PLEASE KINDLY NOTE:
1. Our products support up to 4K @ 60Hz and are backwards compatible with
4K @ 30Hz, 2K @ 60Hz, 1080p @ 60Hz
2. 2.4K @ 60 Hz is only available for laptops with activated DisplayPort 1.4 and
8K. If your laptop is DisplayPort 1.2 it can only reach 4K @ 30 Hz
3. To achieve a display result of 4K@ 60Hz, please ensure that both the
connected device and display are the same resolution as well as the HDMI
cable
IF THE HDMI PORT DOESN'T WORK, PLEASE KINDLY TRY THE
FOLLOWING STEPS:
1. Check that the connected USB-C port on your device supports DP Alt mode
2. Try a different computer and HDMI cable to see if the problem persists
3. Plug your HDMI cable straight into your device and see if you can get a
stable connection. If you can't establish a stable connection, the problem is
your HDMI cable
4. Verify that your monitor is configured to the correct input (HDMI)
DOCKTECK BRAND GUARANTEE:
Dockteck is specialized in providing kinds of USB C hub for working or living.
With the purpose of creating a better life, we are dedicated to providing
high-quality and functional products that make life simple and more
convenient.
We Confident to Offer All Buyers with Items 24 Months warranty, lifetime
technical support, and friendly customer service. If you have any further
problem about our product or service, kindly contact at any time.

Type-C to HDMI(4k/60Hz)/USB-AX2/SD/TF/RJ45/PD Charging with DP1.4 Alt mode
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Dear Customer,
Have a nice day! Thank you for your purchase. Here are some tips for you to get
the most out of our product:
1. We suggest connecting the hub to the main device first, and then connect the
accessories to the ports.
2. The 4K@60Hz is only available for laptops with DisplayPort 1.4 and 8K
enabled. 60Hz only supports the 8 devices: Macbook Air 13”2020, Macbook Pro
15”2019/2018, Macbook Pro 16”2019, iPad Pro 12.9”2020/2018, iPad Pro 11”
2020/2018.
3. You could charge an iPhone by the USB 3.0 interface, but please note the USB
ports are mainly intended for data transmission and do not support charging
high-power phone power.
4. If you can't get the Ethernet port to work, please reinstall the Ethernet driver,
or try this device with a different computer/ethernet cable and see if the issue
persists.
5. In order to effectively reach 1 Gbps network, please use CAT5E standard and
above Ethernet cable.
6. If you can't get the HDMI port to work, please try some of the following steps:
1) Confirm if the connected USB-C port of your device supports DP Alt Mode. To
do this, please consult your device's user manual, contact the seller, or check
the manufacturer's website.
2) Try a different computer and HDMI cable to see if the issue still persists.
3) Plug your HDMI cable directly into your device and see if you get a stable
connection. If you can't get a stable connection, then the problem is with your
HDMI cable.
4) Verify that your monitor is configured to the correct input (HDMI).
7. If you want the hub work with iPad Pro, you must update to the latest version
of the iPad OS.
8. Due to the power output limitations of some laptops, it is recommended that
you connect only one HDD / SDD at a time.
9. USB 3.0 interferes 2.4GHz WiFi and other wireless devices due to the similar
frequencies. According to Microsoft, the problem occurs only for the 2.4GHz
wireless band, but not for 5GHz. Please set your router as 5GHz to avoid the
problem.
10. We recommend using a 100W PD(Power Delivery) charger: 92W for
charging the connected laptop and 8W for powering the hub.(Tips: The USB-C
PD port, without data function).
Should you have any questions or difficulties, feel free to contact us, and we will
resolve them for you as soon as possible and we will do everything we can to
help.
We look forward to seeing you again.
Sincerely,
Dockteck Team