Dolby Laboratories Program Optimizer DP600 Parts list manual

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Dolby DP600
Hard Drive
Replacement Guide
Issue 1 Part Number 9110440
®

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ii Dolby®DP600 Hard Drive Replacement Guide
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PartNumber9110440
Issue1
S09/21035

Dolby®DP600 Hard Drive Replacement Guide 1
DP600 Hard Drive
Replacement Instructions
ThisdocumentexplainshowtoreplaceaDP600harddrive.Beforeyoubegin,besureyou
havethefollowing:
• Phillipsscrewdriver
•Harddrivereplacementkit(DP600HD‐SPK)withharddrive(Cat.No.898‐7‐P)
Pleasereadthisentiredocumentbeforeyoubegintheprocedure.Theprocedurewilltake
approximately30minutes.
Replacing a Hard Drive
TheDP600hasfivephysicalinternalharddrives.Drives1and2arearrangedinaRAID1
configurationtoprovideprotectionfortheoperatingsystemandlocalstorage.The
remainingthreeharddrivesareconfiguredasseparatedrivestoprovidelocalstorage.This
configurationofoneRAIDpairandthreeseparatedrivesrepresentsfourlogicaldrives.
TherearefourbicolorLEDsonthefrontpanel,labeled1,2,3,and4.TheseLEDsindicate
thestatusoftheDP600’sfourlogicalinternalharddrives.ThedriveLEDsfunctionas
follows:
•Off(nonilluminated):Indicatesafunctionaldrivewithnocurrentdiskaccessactivity
•Green:Indicatesnormaldriveactivity
•Red:Indicatesadrivefailure
LED1 showsthestatusofthetwo‐driveRAID1configuration.Theoperatingsystemis
installedonthesemirroreddrivestopreventaphysicaldrivefailure,resultinginan
inoperablesystem.Ifeitherofthemirroreddrivesfails,theotherRAIDdriveenablesthe
systemtooperatenormallyuntilthefaileddriveisreplaced.
LEDs2,3,and4indicatethestatusoftheotherthreephysicaldisks.Thesedisksare
configuredasseparatedrivesanddonothaveRAIDbackupcapability.Ifanyofthese
drivesfail,thefaileddrivesmustbereplaced,andanyworkordersinprogressduringthe
failuremustberestarted.
Note: Youcanpowerdowntheunitbeforebeginningthisprocedure,butitisnot
necessary.

2Dolby®DP600 Hard Drive Replacement Guide
Replacing a Hard Drive
IfoneofthedriveLEDsturnsred,refertoTable 1todeterminewhichphysicaldrivefailed.
Typically,theDP600automaticallyrebuildstheRAIDarraywhenoneoftheRAIDdrives
hasaproblemorisreplaced(withthepoweron).DuringtheRAIDrebuildprocess,LED1
blinksinredinhalf‐secondintervals.Whentherebuildprocessiscomplete,LED1stops
blinking.
Insomeinstances,youmustinitiatetherebuildprocessmanually,asdescribedattheend
ofthisprocedure(forexample,ifyoureplaceanon‐RAIDdrive).
IfyoureplacebothRAIDdrives,youalsoneedtoreinstalltheDP600software.Insucha
case,followtheinstructionsforacleaninstallationinSection3ofyourDolby®DP600
ProgramOptimizerManual.Whenyoureinstallthesoftware,thesystemautomatically
synchronizesthetwoRAIDdrives,re‐creatingtheoriginalmirroredRAIDarray(manual
rebuildnotrequired).
Table 1showstheLEDconditionsthatspecifythefaileddrive.
Toreplaceaharddrive:
1. Lookatthefront‐paneldriveLEDs,thenrefertoTable 1todeterminewhichdrivehas
failed.TheexampleinFigure 1showsthatdrive3hasfailed.
Figure1
Figure 1 Red LED Indicates Failed Disk Drive
Table 1 Local Storage LED Conditions
Front-Panel LED Condition Failed Physical Drive
1Solidred 1
1Blinksinredin
two‐secondintervals
2
1Blinksinredin
half‐secondintervals
RebuildingRAID
2Solidred 3
3Solidred 4
4Solidred 5
!
4
3
2
1
Failed drive
red LED
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Please refer to the Addendum at the end of this document for the replacement text for this section.

Replacing a Hard Drive
Dolby®DP600 Hard Drive Replacement Guide 3
2. Swingthetouch‐screenpanelouttotheleft,asshowninFigure 2.
Figure2
Figure 2 Swing Out Touch-Screen Panel
3. Locatethesmallpryareasontherightpanel,asshowninFigure 3.
Figure3
Figure 3 Locate Pry Areas Behind Right Panel

4Dolby®DP600 Hard Drive Replacement Guide
Replacing a Hard Drive
4. Usingyourfingersoracushionedscrewdriver,gentlypryofftherightpanelfromits
leftside(theothersideisaslottedlock),asshowninFigure 4.
Becarefulnottodropit,asthepanelisdeceptivelyheavyandwillcomeoffsuddenly
oncethelockingmechanismdisengages.
Figure4
Figure 4 Remove Right Panel
Theharddrivebayisnowexposed,asshowninFigure 5.
Startingfromtheleftsideofthedrivecage,thefirstslotcontainsphysicaldrive1
(RAIDdrive1).Thesecondslotcontainsphysicaldrive2(RAIDdrive2).Startingwith
thethirdslot,physicaldrives3,4,and5areinstallednext,inthatorder.Figure 5shows
howthedrivesarenumberedfromlefttoright(numbersdonotappearontheactual
unit).
Figure5
Figure 5 Hard Drive Bay Exposed
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Replacing a Hard Drive
Dolby®DP600 Hard Drive Replacement Guide 5
5. Loosen(donotremove)thefourPhillips‐headscrewssecuringtheretainingbracket,
thenslidethescrewsinward,freeingthebracket.
Asviewedlefttoright,thefirsttwoscrewsmovetotherightandthesecondtwo
screwsmovetotheleft,asindicatedbytheredarrowsshowninFigure 6(thearrows
donotappearontheunit).
Figure6
Figure 6 Loosen Retaining Bracket Screws
6. Removetheretainingbracket,asshowninFigure 7.
Figure7
Figure 7 Remove Retaining Bracket
><

6Dolby®DP600 Hard Drive Replacement Guide
Replacing a Hard Drive
7. Matchthefaileddrive’snumber(determinedinstep1)withthecorresponding
physicaldrive,graspthedrive’shandle,thenpressthedrive’sfingertabandslideit
outofitsslot,asshownintheexamplesinFigure 8andFigure 9.
Figure8
Figure 8 Press on Failed Drive’s Finger Tab
Figure9
Figure 9 Slide Failed Drive out of Slot

Replacing a Hard Drive
Dolby®DP600 Hard Drive Replacement Guide 7
8. Besurethatnoworkorderisrunning,thenpressthereplacementdrive’sfingertab,
andfirmlybutgentlyslidethedriveintoitsslotuntilyoufeelresistance,which
indicatesthatthedriveisseatedinitssocket(seeFigure 10andFigure 11).
Youcanreplaceadrivewithahighercapacityunitbutnotwithalowercapacityunit.
Figure10 
Figure 10 Grasp Replacement Drive’s Finger Tab
Figure11 
Figure 11 Slide Replacement Drive into Slot

8Dolby®DP600 Hard Drive Replacement Guide
Replacing a Hard Drive
9. Repositiontheretainingbracket,slidethescrewsoutwardtotheiroriginalposition,
thentighteneachscrewtosecurethedrivesinplace,asshowninFigure 12.
Figure12 
Figure 12 Reinstall Retaining Bracket
10. Replacetherightpanelbyfirstengagingtheright‐sideslottedhinge,andthen
pressingonthesecuringmechanismontheleft‐sideofthepanel,asshownin
Figure 13andFigure 14.
Figure13 
Figure 13 Replace Right Panel Step A
Figure14 
Figure 14 Replace Right Panel Step B

Replacing a Hard Drive
Dolby®DP600 Hard Drive Replacement Guide 9
11. Ifyoudisconnectedpower,reconnectitnow.
IfyoureplacedoneRAIDdriveanddidnotshutdownthesystem,theRAIDarray
rebuildsautomatically.However,ifyouarenotrunningmultipleworkorders,we
recommendshuttingdownthesystem,rebooting,andmanuallyrebuildingtheRAID
array,asdescribedinSection3.1.2oftheDolbyDP600ProgramOptimizerManual.
Ifyoureplacedanon‐RAIDdrive,rebootingandmanualrebuildingisrequired,as
describedinSection3.1.2ofthemanual.
IfyoureplacedbothRAIDdrives(drives1and2),youneedtousetheDP600
InstallationSoftwareDVDtoreinstallthesoftware,asdescribedinSection3.3ofthe
manual.Insuchacase,youperformacleaninstallationandthesystemautomatically
synchronizesthetwoRAIDdrives,re‐creatingtheoriginalmirroredRAIDarray
(manualrebuildingnotrequired).
Send Us Your Feedback
Ifyouhaveaquestionorcommentregardingthisdocument,sendusanemail.
Please refer to the Addendum at the end of this document for replacement text for step 11.
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®
Dolby DP600
Hard Drive
Replacement
Guide
Addendum:
Firmware Specific Information

DP600 Hard Drive Replacement Instructions
Addendum: Firmware-specific information
This addendum to the Hard Drive Replacement Instructions details firmware-specific information relevant
to the behavior of the DP600 when replacing hard drives. Be sure to reference the DP600 firmware version
before attempting a hard drive replacement as this will provide important guidance when proceeding with
the replacement process.
To find the firmware version your DP600 is currently running, navigate to the System->Info page where the
firmware version will be displayed:
The following text replaces the redacted text on page 2 of the Hard Drive Replacement document:
If one of the drive LEDs turns red, refer to Table 1 to determine which physical drive
failed. Typically, the DP600 automatically rebuilds the RAID array when one of the RAID drives
has a problem or is replaced (with the power on). During the RAID rebuild process, LED 1 blinks red
in half‐second intervals.
V1.5 firmware versions and earlier will not automatically clear this indication when the rebuilding
process is complete, and once the rebuild process is complete, the blinking LEDs will only be cleared
by a system reboot via the front panel. Firmware versions 1.6 and above automatically clear this
indicator when the rebuilding process is complete and do not require a system reboot.
When running firmware version 1.8.1.9 and above, save a system backup of the DP600 configuration
to an external USB drive before swapping out any internal drives. (System backup is available in
V1.6 and V1.7 firmware only during the software installation procedure. System backup is not
available at all in firmware versions 1.5 and earlier.)
With all firmware versions, if both RAID drives (physical drives 1 and 2) are replaced at the same
time, a clean software reinstall is required. When you reinstall the software, the system
automatically synchronizes the two RAID drives, re‐creating the original mirrored RAID array.

The following text replaces the redacted text in Step 11 on page 9 of the Hard Drive Replacement document:
If you disconnected power, reconnect it now.
DP600 Firmware Versions 1.5 and earlier:
Replaced hard drives should be initialized one of three ways:
1. Through a software reinstall, or
2. Manually initializing the drive through the 3Ware BIOS as described in section 3.1.2 of the DP600
User’s Manual, Issue 1 downloadable from the DP600 web client by clicking on the book icon
displayed when first navigating to the DP600 Web Client from your browser, or
3. Through a remote session with a Dolby engineer who can manually initialize the new drives.
If both RAID drives (physical drives 1 and 2) are replaced at the same time, a clean software reinstall
must be performed, in which case the unit will need to be rebuilt from scratch including installation
of the license file, all hotfolder workorders and upload of all custom profiles.
DP600 Firmware Versions 1.6 and 1.7:
Replaced hard drives should initialize automatically on their own or after a system reboot.
If both RAID drives (physical drives 1 and 2) are replaced at the same time, a software reinstall must
be performed. Use the external system backup option combined with a clean system installation
option during the installation process to recover your unit's settings and profiles.
DP600 Firmware Versions 1.8.19 and later:
Replaced hard drives should initialize automatically on their own or after a system reboot.
If both RAID drives (physical drives 1 and 2) are replaced at the same time, a software reinstall must
be performed. Use the external system backup created at the start of this process to reload the
system settings when prompted during the installation process to recover your unit's settings and
profiles.