IBM 40/80 GB HH DLTVS User manual

40/80 GB HH
DLTVS Internal Tape
Drive
User’s Guide

OPTIONS
by IBM

Note: Before using this information and the product it supports, be sure to read the
information under “Maintenance and troubleshooting” on page 2-1 and “Appendix C.
Product warranty and notices” on page C-1.
Second Edition (June 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by
GSA ADP Schedule Contract with IBM Corp.

Contents
Safety: Read first ....................v
About this book ....................vii
Registering your option ..................vii
Installation and user’s guide................1-1
Product description ...................1-1
Software description ...................1-1
Installationrequirements..................1-2
Installing the drive....................1-2
Installing the drive in IBM servers .............1-2
Generalinstallationinstructions..............1-2
Usingthedrive....................1-10
Maintenance and troubleshooting ..............2-1
Maintenance ......................2-1
Caring for tape cartridges ................2-1
Cleaning cartridges ..................2-1
Tape handling ....................2-1
Troubleshooting.....................2-3
Post-installation troubleshooting ..............2-4
Fault diagnosis ....................2-5
Appendix A. Product specifications .............A-1
Appendix B. Help and service information...........B-1
Online technical support..................B-1
Telephone technical support ................B-1
Appendix C. Product warranty and notices ..........C-1
IBM Statement of Limited Warranty ..............C-1
Part1-GeneralTerms.................C-1
Part 2 - Country-unique Terms ..............C-4
Notices .......................C-11
Processing date data ..................C-12
Trademarks .....................C-13
Electronic emission notices ................C-13
Federal Communications Commission (FCC) statement ......C-13
© Copyright IBM Corp. 2001 iii

iv 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

Safety: Read first
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety
Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
© Copyright IBM Corp. 2001 v

Antes de instalar este produto, leia as Informações sobre Segurança.
P
red inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
vi 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

About this book
This guide contains information on the IBM®40/80 GB HH DLTVS Tape Drive.
It is translated into the following languages:
vEnglish
vGerman
vFrench
vSpanish
vItalian
vKorean
vSimplified Chinese
vTraditional Chinese
vJapanese
The guide is divided into three parts:
Part 1: Installation and user’s guide
This section contains the product description, installation and operating
instructions.
Part 2: Maintenance and troubleshooting
This section contains information on maintenance, tape handling and
troubleshooting.
Part 3: Appendixes
This section contains product specifications, help and service, and warranty
and notice information.
Be sure to retain your proof of purchase. It might be required for warranty
service.
Note: The illustrations in this manual might be slightly different from your hardware.
Registering your option
Thank you for purchasing OPTIONS by IBM
®
. Please take a few moments to
register your product and provide us with information that will help IBM to
better serve you in the future. Your feedback is valuable to us in developing
products and services that are important to you, as well as in developing better
ways to communicate with you. Register your option on the IBM Web site at
© Copyright IBM Corp. 2001 vii

http://www.ibm.com/pc/register
IBM will send you information and updates on your registered product unless
you indicate on the Web site questionnaire that you do not want to receive
further information.
viii 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

Installation and user’s guide
This guide contains the product description, hardware and software installation
instructions, and product use.
Product description
The IBM 40/80 GB (GB equals approximately 1 000 000 000 bytes) HH DLTVS
Tape Drive is a fast/wide Ultra2 (low voltage differential) SCSI tape drive for
backing up and restoring data and archiving files. These files can include
multimedia, imaging, transaction processing, large databases, and other
storage-intensive applications. Each tape cartridge can store up to 40 GB of
data (uncompressed), or up to 80 GB of data (compressed), assuming a 2:1
compression ratio.
In addition to this guide on CD, the option package contains:
vIBM 40/80 GB HH DLTVS Tape Drive
vMounting screws
vData cartridge
vBackup application CDs (trial versions)
vCleaning cartridge
vDevice drivers (on User’s Guide CD)
vQuick Installation Guide
Contact your place of purchase if an item is missing or damaged. Be sure to
retain your proof of purchase and packing material. They might be required to
receive warranty service.
Software description
The IBM 40/80 GB HH DLTVS Tape Drive includes trial-version backup
application CDs. These CDs contain popular backup and restore applications
for Microsoft
®
Windows NT
®
, Novell NetWare, and other operating systems.
You can install the application you choose for your computer system by
following the installation instructions that come with the CD you select.
However, these trial versions of the software expire after 30 days.
You can use the trial period to determine the best application for your specific
computer configuration. For information on purchasing a permanent
installation copy of the desired tape drive backup application, go to the IBM
tape drive Web site at
http://www.pc.ibm.com/ww/eserver/xseries/tape
© Copyright IBM Corp. 2001 1-1

and follow the software links. The CDs also contain backup applications that
are used with other products but are not applicable to the 40/80 GB HH
DLTVS Tape Drive. Supported tape drive configurations can be found on the
IBM Server Compatibility Web page at
http://www.ibm.com/pc/compat
Installation requirements
To install this drive, you must have the following:
vA dedicated low voltage differential (Ultra2) or a Ultra160 SCSI host adaptor
vDocumentation for your computer, SCSI bus adapter, or external enclosure
vAn Ultra2 LVD active terminator
vPhillips and flat blade screwdrivers for the mounting screws, and for
opening your computer
vFlat-nose pliers (optional) to install and remove jumpers
vAn available 5.25-inch half high drive bay
vSupported operating system, Windows NT, Windows 2000, Netware, or
Linux
vSupported backup software, Veritas Backup Exec or CA ArcServeIT
Installing the drive
This section contains information on installing the tape drive in IBM servers
and in other computers.
Installing the drive in IBM servers
The IBM 40/80 GB HH DLTVS Tape Drive can be installed in IBM xSeries 200,
220, 230, 240, 340 as well as IBM Netfinity®4500R, 5100 and 5600. It can also be
installed externally via a 3551001 to IBM xSeries 230, 240, 300, 330, 340 as well
as IBM Netfinity 4500R, 5100, and 5600. Refer to the documentation that comes
with the server for instructions on installing the tape drive.
General installation instructions
Follow these steps to install the tape drive.
Step 1. Selecting a SCSI ID
Each device on a SCSI bus must have a unique SCSI ID. Select a SCSI ID from
0 to 6 for the tape drive. The SCSI ID must be supported by your SCSI adapter.
Refer to your SCSI adapter documentation for the range and relative priority of
the IDs supported. The tape drive is shipped with the SCSI ID preset to 3.
1-2 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

Follow these guidelines to select a SCSI ID:
vAssign the tape drive to one of the higher priority IDs available (0–6).
vAssign the lower priority ID numbers (8-15) to those devices that are most
often used or are faster than other devices in the chain.
vDo not assign an ID of 7, because this is usually used as the SCSI adapter
ID.
Depending on your computer, there are several ways to view your current
SCSI ID settings:
vFor many IBM computers, press F1 during the startup after the memory
check completes. Other adapters show SCSI settings when you press Ctrl A.
Check the documentation that comes with your computer or SCSI adapter
for information on how to view configuration information.
vUse SCSI adapter utility programs, if available.
vInspect the installed SCSI devices to see how the jumpers that determine the
IDs are set.
Step 2. Preparing for installation
To prepare for installation:
1. Unpack the tape drive and store the packaging. You will need the
packaging if you return the drive for service.
2. If you are installing the drive in an external storage enclosure, turn off the
enclosure.
3. Turn off all attached devices.
4. Turn off the computer.
5. Disconnect all cables from the computer and all attached devices; then open
the computer. For specific information on opening your computer, refer to
the documentation that comes with your computer.
Attention: Tape drives are sensitive to static electricity discharge. The drive is
wrapped in a static-protective package to prevent damage.
6. Before opening the static-protective package containing the tape drive,
touch the bag to an unpainted metal surface on the computer for at least
two seconds. Remove the drive from the static-protective package. If you
must put the drive down, place the drive on the static-protective package.
Do not touch any of the exposed components of the tape drive. Instead,
handle it carefully by the edges.
Installation and user’s guide 1-3

Step 3. Setting the SCSI ID
Refer to the following diagram when setting the SCSI ID.
168-pin high density SCSI connector 2Power connector 3SCSI ID jumpers
Note:
1. When setting the SCSI ID, use the jumpers that come with the tape drive.
2. If your enclosure uses a remote SCSI ID switch, remove the jumpers from the
jumper pins on the tape drive and connect the remote switch.
1. Find the jumper pin setting that corresponds to the SCSI ID number you
choose; then place jumper pins on the SCSI ID blocks as shown. You can
use a pair of flat-nose pliers to place the jumpers on the jumper pins.
1SCSI ID 2Jumper blocks
1-4 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

2. If this device is the last device on the SCSI bus, terminate the SCSI bus by
adding the appropriate (LVD or SE) terminator to the last connector on the
SCSI cable.
1Terminator 2SCSI ribbon cable
Note: The SCSI cable in your server may already have a terminator at the end
of the cable. Do not add another terminator to an already terminated
cable, or you may experience problems.
Step 4. Mounting the drive
Mount the tape drive; then attach the SCSI and power cables to it. If there is
insufficient working space to attach the connectors after mounting the drive,
attach the cables first. To mount the drive, follow these steps:
Installation and user’s guide 1-5

1. Locate an available 5.25-inch bay or space in your computer to mount the
tape drive. Remove the cover plate from the bay selected. Install the drive
horizontally or vertically, depending on the bay.
2. Attach mounting hardware to the drive (if applicable).
3. Align the drive-bay screw holes with the threaded holes in the drive
housing. When you mount the tape drive, follow these guidelines:
vEnsure that no objects such as screw heads, cables, or adjacent devices
are pressing against the frame.
1-6 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

vEnsure that nothing blocks the ventilation slots on the bottom and rear of
the tape drive.
Attention: Use only the screws that come with the tape drive. Other
screws might be too long and might damage the drive.
4. Insert a screw through each of the drive-bay holes into the threaded holes
in the drive and tighten the screws with a screwdriver.
Step 5. Attaching cables
To attach the SCSI and power cables to the tape drive:
1. Locate the SCSI cable on your computer (a 68-pin ribbon cable with one
end connected to the SCSI adapter) and find the next available connector
that is farthest from the adapter. Use all empty bus connectors beginning
with the one farthest from the adapter to ensure better signal quality.
1SCSI cable (shown with terminator
installed)
2Power cable
Note: The SCSI adapter might be part of the computer system board or might be
an adapter installed in an expansion slot.
Installation and user’s guide 1-7

2. Connect the power cable connector to the four-pin connector on the tape
drive as shown in the illustration.
Attention: Do not force the power cable into the tape drive power connector. If
the power cable is upside down and you force the connection, you might damage
the drive.
If all the power cables are in use, purchase a dc Y-splitter cable, which is
available at most electronics stores. Split a cable to make a connection
available for the tape drive.
Step 6. Completing the installation
Check your work before closing the computer.
1. Be sure that the power and SCSI connectors are securely attached. Be sure
that the cables are neatly routed.
2. Replace the computer cover and secure it in place.
3. Reconnect the cables and then reconnect the power cords.
Step 7. Turning on the device
Turn on all the attached devices; then turn on your computer. The tape drive
performs a power-on self-test (POST) within 15 seconds, and then performs a
drive reset.
Step 8. Updating the configuration
For most computers, the configuration-setup utility program automatically
recognizes the new tape drive. However, you might have to provide
information about your system changes after you restart your computer.
Ensure that the appropriate advanced SCSI programming interface (ASPI)
device drivers are installed to support the tape drive. Device drivers are
usually provided with the SCSI adapter.
If your computer does not recognize the tape drive after startup or if you
receive startup errors, run the configuration-setup utility program as described
in the documentation that comes with your computer. If all the indicators on
either side of the tape drive blink in unison, there is a problem with the tape
drive. Press the Unload button on the right side of the drive front panel to
eject any tape that might be inserted and to reset the drive. If the problem
persists, turn off the computer; then turn it back on. If the problem continues,
see “Troubleshooting”on page 2-3 for further steps.
Step 9. Installing backup and restore software
1-8 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

To use the drive, you must install an appropriate backup and restore
application for your computer operating system. If you are using software not
included in the option package, follow the directions that come with your
software. If you are using the trial software that comes with the option, insert a
trial application CD into the CD-ROM drive and follow the on-screen
installation and operating instructions.
If you are using the hardware installation support that your operating system
provides, and the operating system requests a device driver, insert the User’s
Guide CD and look in the ‘‘device driver’’ folder.
Step 10. Using Windows NT, Windows 2000 native tape utility
If you are trying to use this drive with the native tape utility of Windows NT
or Windows 2000, please refer to the instructions under the device folder of the
User’s Guide CD.
Installation and user’s guide 1-9

Using the drive
This illustration shows the front panel of the 40/80 GB DLTVS Tape Drive
installed in an external enclosure.
1External power LED 2Drive error LED 3Ready LED
4Clean/media LED 5Cartridge door 6Unload button
Front Panel LEDs
The following table describes the LED (light emitting diode) indicators on the
drive front panel.
Indicator State Operating condition
Drive Error Blinking
Off
There is an unrecoverable
hard drive error or a POST
error. Refer to the
Troubleshooting section in
Chapter 2.
No drive errors.
Ready (Green) On
Off
Blinking (constant period &
duty cycle)
Blinking (dual period &
duty cycle).
Power to the drive.
No power to the drive.
Tape is in motion.
Reserved for future use.
1-10 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide

Indicator State Operating condition
Clean/Media Blinking
Off
A read/write error has
occurred that may not
require service. Try cleaning
the drive. LED goes out
after completing a cleaning
cycle with a DLTVS
cleaning cartridge or after
loading a supported tape
into the drive. Cycling the
power on the drive will
also turn off the LED.
Cleaning is not required.
All three LEDs On
Blinking
POST is starting.
Firmware upgrade in
progress.
Installation and user’s guide 1-11

Loading tape cartridges
To load a tape cartridge, refer to the following diagram, and perform the
following steps:
1. Make sure that the tape drive is turned on.
2. Make sure that the write-protection switch on the tape cartridge is properly
set.
3. Grasp the tape cartridge so that the write-protect switch faces you.
4. Slide the tape cartridge into the tape load compartment.
Note: If the tape cartridge is already in the unload position (partially
ejected) and you want to reload it, remove the cartridge and then
load it again. If the tape cartridge is already loaded and you have
turned the power off, then turn the power back on. The tape
cartridge will reload.
5. The drive pulls in the cartridge and flashes the green LED while loading.
Once loaded, the green LED stops flashing.
Unloading tape cartridges
To unload a tape cartridge, perform the following steps.
1. Make sure that the 40/80 GB HH DLTVS Tape Drive is turned on.
2. Press the Unload button. The drive rewinds the tape and places the tape
cartridge in the unload position. The status light flashes green while the
tape rewinds, and then turns off when the cartridge is ejected from the
1-12 40/80 GB HH DLTVS Internal Tape Drive: User’s Guide