Dometic CONCERTO 3210 User manual

1
Model 3210 Toilet
for Recreation Vehicles
CONCERTOTM
ALL-CHINA GRAVITY DISCHARGE TOILET
INSTALLATION AND OPERATION
INSTRUCTIONS
Dometic Corporation
13128 State Rt. 226, P.O. Box 38
Big Prairie, OH 44611-0038 USA
330-496-3211
1-800-321-9886 • Fax: [phone]
® Registered; ™ Trademark of Dometic Corporation
© Dometic Corporation
This manual must be read and under-
stood before installation, adjustment,
service, or maintenance is performed.
Modification of this product can
result in property damage.
WARNING
!

2
TABLE OF CONTENTS
Failure to follow these precautions may result in damage to the toilet.
1. Read and understand the complete contents of this manual before operating or servicing the
toilet.
2. Do not use drain openers, alcohol, solvents, etc. in the toilet.
3. Do not dispose of sanitary napkins or other non-dissolving items in the toilet, such as facial tissues
or paper towels. These items can cause plugging of the toilet.
4. Make sure all guests understand operation of the toilet.
Toilet Model Identification ...................................... 2
Toilet Dimensions .................................................. 3
Installation Instructions..................................... 3 - 6
Toilet Operation ..................................................... 6
Proper Cleaning and Maintenance ......................... 7
Winterizing ............................................................ 7
Spare Parts ........................................................... 7
Deodorants and Special Tissue ............................. 8
Flush Mechanism Components ............................. 9
Troubleshooting ................................................... 10
Parts List ............................................................ 11
Wiring Diagram ................................................... 11
Ordering Parts ..................................................... 12
Customer Service ................................................ 12
Three-Year and Ten-Year Limited Warranties ....... 12
TOILET MODEL IDENTIFICATION
DOMETIC CORPORATION
P.O. BOX 38, 13128 STATE RT 226 [phone]
BIG PRAIRIE, OH 44611 USA
MODEL NO. 000
SERIAL NUMBER
000000
The model identification label is located on the inside
wall of the toilet under the access cover. It will show the
model number and serial number.
Concerto is a trademark, and SeaLand is a registered trademark of Dometic Corporation.
WARNING – ELECTRICAL SYSTEM.
Turn off electrical power before servicing.

3
INSTALLATION INSTRUCTIONS
System Requirements:
• 2 GPM (10.6 lpm) or larger water pump.
• 1/2-inch (12.7 mm) water line terminating in 1/2-inch MPT fitting (to connect to toilet water supply hose).
• 4-bolt floor (closet) flange. SeaLand flanges available include 3-inch spigot, socket, MPT, or 45-degree swivel
socket.
• 12 VDC through 2-amp fuse or circuit breaker. Use 14-gauge stranded copper wire.
STEP 1: Carefully unpack the toilet bowl, rear access lid and floor flange adapter. CAUTION: HANDLE THE VITREOUS
CHINA TOILET AND ACCESS LID WITH CARE. SET THE LID IN AN AREA WHERE IT CANNOT BE BROKEN.
PLACE LID ON TOILET ONLY AFTER TOILET INSTALLATION IS COMPLETE.
STEP 2: Position the china bowl in the space intended. Confirm that adequate clearance is available for using the flush
handle and opening the seat and lid.
STEP 3: Mark the floor at the rear corners of the toilet bowl (fig. 1). Measure the distance between the two marks and
divide by 2 to find the toilet centerline. Mark the floor at the rear wall for the centerline.
STEP 4: Place a carpenter’s square against the back wall, and draw a center line on the floor at least 14 inches
(356 mm) long (fig. 2). Mark the centerline for the floor flange at 11-1/4 inches (286 mm) from the wall (fig. 3).
Fig. 2
Fig. 1
CONCERTOTM TOILET DIMENSIONS
MODEL 3210
Dimensions may vary
±3/8-inch (13mm).
Fig. 3

4
STEP 5a: For through-the-floor water line and electrical
wires, mark another centerline 6 inches (152 mm) from the
back wall (fig. 4).
STEP 5b: For through-the-wall water line and electrical
wires, mark a centerline 8 inches (203 mm) up from the
floor centerline (fig. 5).
STEP 6: Make a 4-3/4 inch (121 mm) diameter hole (for
most floor flanges) or a 5-1/8 inch (130 mm) diameter hole
(for swivel joint floor flange) at the centerline mark furthest
from the wall. Make a 1 inch (25 mm) hole at the mark
closer to the wall for the water line and electrical wires
(fig. 6).
STEP 7: Insert floor flange into larger hole and secure to
the floor with #12x3/4-inch long flat head wood or sheet
metal screws (fig.7).
Fig. 5
Fig. 6
Fig. 4
IMPORTANT: The prefered installation method is to
mount the floor fIange directly on the finished floor.
However, if the bottom of floor flange and bottom of
china toilet must be mounted at different heights,
the floor flange must be mounted within 3/8 inch (10
mm) of the bottom of the toilet (see illustrations in
next column) or leakage will result.
Below-Floor Installation
STEP 8: Route 1/2-inch (13mm) PEX tubing through the
smaller hole and install a PEX 1/2-inch MPT fitting (fig. 8).
NOTE: A water shut-off valve should be installed in the
water line to the toilet for maintenance requirements.
Fig. 7
Above-Floor Installation
Fig. 8

5
STEP 9: WITH THE ELECTRICAL POWER OFF, route
#14 gauge stranded copper wire from 12 VDC ground and
positive 12 VDC from the fuse panel through a 2-amp fuse
or circuit breaker. Leave at least 12 inches (305 mm) of
wire for connecting to toilet (fig. 9).
STEP 10: Connect the holding tank to the bottom of the
discharge flange.
STEP 11: Slide the four T-bolts into the slots of the floor
flange. Install the flange gasket over the T-bolts (fig. 10).
Fig. 9
Fig. 10
STEP 12: Install floor flange adapter with words “THIS SIDE
UP” facing up. Tighten adapter to floor flange using four flat
washers and hex nuts. Tighten in criss-cross pattern
(fig. 11).
STEP 13: Temporarily set the toilet in place on the floor
flange (fig. 14).
STEP 14: Mark the holes for the two toilet mounting bolts
(fig. 15).
Fig. 16
STEP 15: Pick up toilet and set aside. Drill 3/16-inch
pilot holes in the floor (fig. 16).
Fig. 15
Fig. 14
STEP 16: With toilet close to floor flange, connect flex-
ible water supply hose to the water line fitting (fig. 17).
Fig. 11
Fig. 17
IMPORTANT: If replacing an existing toilet with 2-bolt
floor flange, drill two 5/16-inch dia. holes in old floor
flange that align with two additional holes in floor
flange adapter. Use two #10 or 12 x 1-1/2-inch wood
screws and washers for these drilled holes, and two
T-bolts with flat washers and nuts to fasten flange
gasket and floor flange adapter to old floor flange.
Do not use old hardware or seal.

6
STEP 17: Connect the positive (+) 12 VDC lead to the red
wire and the negative (-) lead to the black wire (fig. 18).
Fig. 18
STEP 18: REMOVE RED CAP FROM MIDDLE
OF FLANGE ADAPTER BEFORE FINAL TOILET
INSTALLATION.
IMPORTANT – DO NOT ATTEMPT TO SLIDE THE
TOILET OVER THE FLANGE ADAPTER. THE
TOILET MUST BE SET DOWN OVER THE ADAPTER
TO PREVENT POSSIBLE DAMAGE.
STEP 19: Set the toilet in place (fig. 19) and secure to floor
with the #14x2-1/2 inch long lag bolts (fig. 20). Install deco-
rative bolt caps by pushing them onto bolt heads (fig. 21).
STEP 20: Place the rear access cover on the back of the
toilet. Press down firmly to seat the fastening strips.
Fig. 21
Fig. 19 Fig. 20
STEP 21: Turn on electrical power and water to toilet. Lift
flush handle and fill toilet bowl with water. Wait one hour,
then inspect the floor around and under the rear of the
toilet for leaks or dampness.
CONCERTO TOILET OPERATION
1. Fill freshwater tank and add deodorant to holding tank through toilet bowl.
2. Make sure all guests understand the operation of the toilet system and
the flushing instruction label is easy for guests to read. This label is
located under the seat, and is easily read when the seat is raised.
3. Shut off the toilet system before servicing and do not leave the vehicle with
toilet system breaker on.
4. Never use drain openers, alcohol, solvents, etc. in the toilet.
5. If the toilet does not function properly, refer to the Troubleshooting
section of this manual and repair as necessary. If problem persists, contact your local SeaLand product dealer or
see the Customer Service section of this manual.
1. To add water to the toilet before
using (if necessary), raise flush
handle until desired water level is
reached.
2. To flush toilet, press flush handle
down. Release handle to let flush
ball snap back into position.
3. Do not dispose of sanitary
napkins or other non-dissolving
items in toilet, such as facial
tissue or paper towels. These items
can plug the system.
FLUSHING OPERATION

7
The Concerto toilet should be cleaned regularly for maximum sanitation and
operational efficiency. You can clean it just as you would a household toilet.
Do not use caustic chemicals, such as drain-opening types, as they will
damage the seals.
BOWL CLEANING: For stubborn stains, use SeaLand Bowl and Seal Cleaner
(fig. A). It’s manufactured especially for use with SeaLand ceramic toilets. In
certain locations where water is hard, a build-up of lime may dull the toilet bowl
finish. Restore the shine with this cleaner. If you cannot find our brand in your area,
contact SeaLand Product Customer Service for your nearest dealer. If it is not
available, you can also use Bar Keepers Friend®cleanser. It is not necessary to
vigorously scrub with either product. Please follow label instructions.
SEAL CLEANING: After an extended time, mineral deposits from hard water can
build up under the edge of the rubber bowl seal, resulting in a slow leakdown of
water from the bowl. To prevent this mineral build-up, periodically clean under the
bowl seal with SeaLand Bowl and Seal Cleaner (fig. B).
1. Shut off water supply.
2. Apply cleaner onto the seal cleaning tool (supplied with new toilet), open the
flush ball by pressing on flush lever, and scrub under the seal. Make sure to
push bristles between bottom of seal and top of flush ball surface to scrub all
parts of seal that come into contact with flush ball.
3. Close ball and wait 2-3 minutes.
4. Open flush ball. Use brush and water to rinse away cleanser and loosened deposits.
PROPER CLEANING AND MAINTENANCE
Fig. A
Fig. B
At the end of each traveling season, the Concerto toilet should be winterized for storage, by either draining or using
potable water-safe antifreeze in the system.
To drain:
1. Empty the blackwater tank.
2. Thoroughly flush system with fresh water.
3. Empty freshwater tank and blackwater tank.
4. Add freshwater antifreeze to freshwater tank.
5. Flush freshwater antifreeze through toilet and into the blackwater tank. Each installation is different, so amounts
may vary. User discretion is required to assure adequate protection.
6. Turn off electrical power.
NOTE: Use nontoxic antifreeze designated for potable water systems. (See vehicle owner’s manual.)
CAUTION: Never use automotive-type antifreeze in freshwater systems.
WINTERIZING
Water Valve
Vacuum Breaker Assembly
SPARE PARTS
It is recommended that the following spare parts be kept available at all times:
Flush Ball Seal
Flush Ball
Description Part Number Quantity
310819
see parts list
1
1
Description Part Number Quantity
310821
see parts list
1
1

8
DEODORANTS AND SPECIAL TISSUE
Your Concerto toilet requires the regular addition of a deodorant product to reduce malodors and to help break down
holding tank contents. Several factors should be considered in selecting a deodorant product.
Liquid or Dry: Liquid products obviously work more quickly by readily going into solution. Granulated powder formu-
lations, on the other hand, have the advantage of requiring less storage space and are less likely to leak if the package
is inadvertently damaged.
Formaldehyde versus Non-Formaldehyde: Dometic manufactures both types of deodorants. Generally speaking,
formaldehyde formulas control odor very effectively at all temperatures and with all degrees of water hardness. SeaLand
Environment-Friendly brand, which is formaldehyde free, is similarly effective.
How Much Deodorant and How to Add It: The deodorant is added directly into the toilet bowl, then flushed into the
holding tank. Follow bottle or package instructions. Conditions of extremely warm weather, longer waste holding time
and larger tank capacities may require more deodorant treatment. Also, to maintain optimum efficiency in odor control,
the waste holding tank should be cleaned thoroughly at least once or more each season, depending on use.
Why Not Use Household Toilet Paper in Your Concerto Toilet? Household tissues often contain adhesives which
bond together the paper fibers from which the tissue is made. The adhesives prevent the tissue from breaking apart,
and their use in “ultra-low flow” systems can cause system clogging. SeaLand tissue is especially designed for use in
low water toilet systems. Its rapid dissolving properties minimize the amount of residual paper in the holding tank and
allow deodorizers to work more efficiently.
SeaLand versus Other Brands: SeaLand constantly strives to provide our system owners with effective products that
have minimal environmental impact and good value. Many deodorant products do not measure up to our standards of
performance and value.
SeaLand®Granulated
Deodorant
Six 2-oz.
pouches
Part No.
379626002
SeaLand®Rapid-Dissolving
Toilet Tissue
Four 400-sheet rolls
Part No. 379441204
SeaLand®Liquid
Deodorant
Two 8-oz. bottles
Part No. 379224008
SeaLand®Liquid
Deodorant -
Environment
Friendly
32-oz. bottle
Part No.
379114032

9
Supply
Hose
FLUSH MECHANISM COMPONENTS
1. To access base
assembly components,
remove decorative screw
caps and unscrew two
bolts that hold china
toilet to floor.
Flush Lever
Cable
BASE ASSEMBLY COMPONENTS
(under ceramic toilet)
Electric
Water Valve
Flush Ball
Flexible Water
Hose
2. Remove access
cover from top of china
and set it aside.
3. Lift china toilet
straight up from base
and set it down just in
front of floor flange.
Turn off water to toilet
and disconnect
flexible water line.
Disconnect power
wires if necessary.
Water Valve
Switch
Flush
Handle
Electrical
Power Leads
Vacuum
Breaker
Plug-in
Base
Rotor
Shaft
Flush Ball
and Bowl
Seals
Flush Handle
Bracket and Pulley
Base
Bracket

10
TROUBLESHOOTING
1. Toilet emits odor (flush ball
open).
2. Water will not stay in bowl.
3. Water will not enter bowl.
4. Water will not shut off and
overflows bowl.
5. Flush ball will not open.
6. Hand spray unit leaks.
7. Water does not enter toilet
bowl properly.
8. Water leaking from water
valve.
9. Water leaking from under
toilet.
a. Odor emitting from base of toilet.
b. Plugged holding tank vent line.
a. Improper seal between flush ball
and seal due to dirt or debris on
underside of flush ball seal.
b. Worn or damaged flush ball and
seal.
a. Water valve fuse is blown.
b. Water valve filter screen is clogged.
c. Defective water valve.
d. Defective flush switch.
a. Dirt or debris lodged in water valve
seal.
b. Defective water valve.
a. Flush cable is loose or broken.
b. Base pulley broken.
a. Hand sprayer is defective.
a. Insufficient water flow rate at toilet.
b. Water valve clogged.
c. Plugged rim wash holes in toilet.
a. Water valve body cracked due to
freeze damage.
b. Water line connection is loose or
not seated properly.
c. Defective water valve.
d. Stripped threads.
a. Toilet loose.
b. Defective component under china
bowl: vacuum breaker assembly,
water hose/fittings, water valve
assembly, upper bowl seal, base
O-ring, rotor shaft, or plastic base.
c. Worn or defective floor flange seal.
d. Cracked china bowl.
a. Use SeaLand brand deodorants.
b. Clear obstructions from vent line.
a. Clean underside of flush ball seal
(see cleaning method on page 7).
b. Remove toilet from floor,
disassemble bowl from base and
replace flush ball and seal.
a. Replace fuse located in fuse panel.
b. Clean filter screen.
c. Replace water valve.
d. Replace flush switch.
a. Disassemble and clean water
valve.
b. Replace water valve.
a. Tighten or replace cable.
b. Replace base pulley.
a. Replace hand sprayer.
a. Check water flow rate at toilet.
Rate should be 2 gpm (7.6 lpm)
at toilet.
b. Remove and clean screen
located inlet of water valve.
c. Clean holes. If still a problem,
replace the toilet bowl.
a. Replace water valve.
b. Insure that threads are not
cross-threaded and tighten.
c. Replace water valve.
d. Replace water valve.
a. Tighten toilet mounting bolts.
b. Remove floor bolts and turn toilet
to one side as much as possible,
keeping telescoping base in floor
flange adapter. Flush toilet to find
source of leak. Tighten loose
connections or replace defective
component.
c. Replace seal.
d. Replace china toilet.
Problem Possible Cause Service Instructions
Important: Always turn off electrical power and water to the toilet for disassembly.

11
PARTS LIST
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
385311001
385311002
385311003
385311004
385311005
385311006
385311007
385311008
385311009
600343534
385311010
385311011
385311012
385311028
600344609
385311013
385345889
385345892
385343765
307344653
385311014
385311015
385311016
385311017
385311018
385311019
385311020
385311021
385311022
385311023
385311024
385311025
385311026
385311027
385310809
Access Cover, White
Access Cover, Bone
Flush Switch Assembly
Flush Handle Shaft Kit
Seat and Lid, White
Seat and Lid, Bone
China Bowl, White
(incl. item 1 and locking material)
China Bowl, Bone
(incl. item 2 and locking material)
Bowl Seal Kit
Ring, Base Insert
Shaft, Flush Ball Kit
J-Bolts (incl. nuts and washers)
Plastic Nuts and Washers
Concerto Base
O-Ring, 3.1 x 3.5 x .21
Floor Flange Adapter Kit
Floor Flange Adapter, 3" MPT
(sold separately)
Floor Flange Adapter, 3" Socket
(sold separately)
Floor Flange Adapter, 3" Spigot
(sold separately)
Floor Flange Adapter, 45º Swivel
(sold separately)
Flush Cable Kit
Pulley Kit
Base Bracket
Return Spring Kit
Supply Hose
Water Valve Kit
Mounting Hardware, Chrome
Mounting Hardware, Gold
Mounting Hardware, Nickel
Flush Handle, Chrome
Flush Handle, Gold
Flush Handle, Nickel
Vacuum Breaker Kit
Vacuum Breaker Kit with Hand Spray
Hand Spray, White
Item Part No. Description
WIRING DIAGRAM
CONCERTO TOILET

12
® Registered; ™ Trademark of Dometic Corporation
® Bar Keepers Friend is a registered trademark of SerVaas Laboratories.
® Teflon is a registered trademark of DuPont Co.
® Uniseal is a registered trademark of Injection Plastics, Inc.
© 2003 Dometic Corporation
Dometic Corporation
13128 State Rt 226, PO Box 38
Big Prairie, Ohio 44611
SeaLand Product Hotline [phone]
(8:00 a.m. - 5:00 p.m. ET)
600344636 6/03
ORDERING PARTS
Dometic is ready to assist you in the event service is required. Before calling, please have the following information
available. Your cooperation in having this information ready is appreciated and allows us to better meet your needs.
1. Toilet Model Number
2. Serial Number
3. Part Number, Description and Quantity (see Parts List)
CUSTOMER SERVICE
There is a strong, worldwide network to assist in servicing and maintaining your sanitation system. For the Autho-
rized Service Center near you, please call from 8:00 a.m. to 5:00 p.m. (ET) Monday through Friday.
Telephone: [phone] U.S.A. and Canada
330-496-3211 International
Email: [email protected]
Mail: Dometic Corporation
13128 SR 226
PO Box 38
Big Prairie, OH 44611
Dometic warrants, to the original purchaser only, that this Concerto™ gravity discharge toilet, if used for personal, family or household-like
purposes, is free from defects in material and workmanship for a period of three (3) years from the date of purchase.
Dometic also warrants, to the original purchaser only, that the vitreous china toilet bowl will not discolor, stain, scratch or craze for a period of
ten (10) years if used for personal, family or household-like purposes, and is regularly cleaned as described in the product’s owner’s manual.
If this Dometic product is placed in commercial or business use, it will be warranted, to the original purchaser only, to be free of defects in
material and workmanship for a period of ninety (90) days from the date of purchase.
Dometic reserves the right to replace or repair any part of this product that proves, upon inspection by Dometic, to be defective in material or
workmanship. All labor and transportation costs or charges incidental to warranty service are to be borne by the purchaser-user.
EXCLUSIONS
IN NO EVENT SHALL DOMETIC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FOR DAMAGES RESULTING FROM
IMPROPER INSTALLATION, OR FOR DAMAGES CAUSED BY NEGLECT, ABUSE, ALTERATION, OR USE OF UNAUTHORIZED COMPO-
NENTS. THIS INCLUDES FAILURES WHICH MAY RESULTFROM NOT FOLLOWING THE WINTERIZATION OR CLEANING PROCEDURES AS
DESCRIBED ON PAGE 7 OF THIS MANUAL.ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED TOA PERIOD OF ONE (1) YEAR FROM DATE OF PURCHASE.
IMPLIED WARRANTIES
No person is authorized to change, add to, or create any warranty or obligation other than that set forth herein.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase
for products used for personal, family or household-like purposes, and ninety (90) days from the date of purchase for products placed in
commercial or business use.
OTHER RIGHTS
Some states do not allow limitations on the duration of an implied warranty, and some states do not allow exclusions
or limitations regarding incidental or consequential damages; so, the above limitations may not apply to you. This warranty gives you specific
legal rights, and you may have other rights which vary from state to state.
To obtain warranty service, first contact your local dealer from whom you purchased this product.
MANUFACTURER’S THREE-YEAR AND TEN-YEAR LIMITED WARRANTIES