Dometic RM3604 User manual

Dometic
®
MANUAL
Refrigerators
1
This section addresses the most common system problems associated with Refrigerators supplied by The Dometic
Corporation. Our intent is to provide you with a guideline of checks to make, should you encounter one of the
following symptoms.
Operation 18C 37,38
Wiring B 25-30
Switch 13C,14C 35
Operation 18C 37,38
AC Volts 17C 36
Heating Element 10C 34
Thermostat 6C 33
Switch 13C,14C 35
Wiring B 25-30
Operation 18C 37,38
DC Volts 15C 36
Igniter 12C 34
Electrode 12C 34
High Voltage Cable 12C 35
Switch 13C,14C 35
Wiring B 25-30
Operation 18C 37,38
LP gas 1A 12
Filter 8C 33
Orifice 3A 14
Burner 2A 12
Shut-off Valve 2A 12
Safety Valve 2C 32
Thermocouple 3C 32
Thermocouple Adapter, 4C 32
(Top Mount Controls Only)
Operation 18C 37,38
Level 1J 89
Ambient Temperature 5J 90
Cooling Unit 6J 90
LP Gas 1A 12
Thermostat 5C 33
Filter 8C 33
Orifice 3A 14
Burner 2A 12
Flue Baffle 3A 12,13
Flue Tube 3A 14
AC Volts 17C 36
Heating Element 17C 37
Thermostat 9C 33
Switch 13C,14C 35
Wiring B 25-30
SYMPTOM CAUSE PAGE
REFER
TO
SECTION
1. No operation.
2. No electric operation.
3. No gas operation — no spark.
4. No gas operation — sparks but no flame.
5. No cooling on any mode.
6. No cooling on gas — cools properly on other
mode(s). (RM2604 & RM2804 ONLY)
7. No cooling on electric — cools properly on other
mode(s). (RM2604 & RM2804 ONLY)
Dometic Manual Refrigerators

2
Dometic
®
MANUAL
Refrigerators
SYMPTOM CAUSE PAGE
REFER
TO
SECTION
Operation 18C 37,38
Level 1J 89
Ventilation 2J 89
Ambient Temperature 5J 90
Air Leaks 3J 89
Thermostat 6C 33
Cooling Unit 6J 90
AC Volts 17C 36
Heating Elements 17C 37
Thermostat 6C 33
LP Gas Pressure 1A 12
Thermostat 6C 33
Filter 8C 33
Orifice 3A 14
Burner 2A 12
Flue Baffle 2A,3A 12,13
Flue Tube 3A 14
Thermostat 9C 33
Wiring B 25-30
Bypass Screw 1C 32
Thermostat 5C 33
LP Gas 1A 12
Safety Valve 2C 32
Thermocouple 3C 32
Thermocouple Adapter, 4C 32
(Top Mount Controls Only)
Flame Failure Meter 7C 33
(Top Mount Controls Only)
Flue Baffle 2A,3A 12,13
Flue Cap (Bottom Mount 3A 14
Controls Only)
Orifice 3A 14
Burner 2A 12
Food Storage 7J 90
Air Leaks 3J 89
Interior Liner Seal to Frame 9J 90
High Humidity 8J 90
DC Volts 15C 36
Heating Element 11C 34
Switch 13C,14C 35
Wiring B 25-30
Relay(RM2610/2810/2604/2804) 10C 34
DC Volts 15C 36
Heating Element 11C 34
Relay (RM2610/2810/2604/2804) 10C 34
Electrode 12C 34
LP Gas 1A 12
Bypass Screw 1C 32
Filter 8C 33
Ignitor 12C 34
8. Insufficient cooling on all modes.
9. Insufficient cooling on electric — cools prop-
erly on other mode(s).
10. Insufficient cooling on gas.
Cools properly on other mode(s).
11. Freezes on electric – cools properly on other
mode(s). (RM2604 & RM2804 ONLY)
12. Freezes on gas – cools properly on other
mode(s). (RM2604 & RM2804 ONLY)
13. Won't stay lit on gas.
14. Rapid formation of frost.
15. No DC operation – cools properly on AC and
gas.
16. Insufficient cooling on DC– cools properly on
AC and gas.
RM2510/RM2610/RM2810/RM2604/RM2804/
RM2552/RM2553
17. On gas mode, sparks while flame is lit.

Dometic
®
MANUAL
Refrigerators
3
DC Volts 4F 65
Fuse 5F 71
Wiring B 18,19,21
Upper PC Board 5F 67-70
Circuit Board 5F 70,71
Thermostat 5F 65
Upper Circuit Board 5F 67-70
Solenoid 5F 65,66
Wiring B 18,19,21
Circuit Board 5F 70,71
DC Volts 4F 65
Wiring B 18,19,21
Upper Circuit Board 5F 67-70
Circuit Board 5F 70,71
AC Volts 2F 65
Heating Element 3F 65
Upper Circuit Board 5F 67-70
Wiring B 18,19,21
Thermostat 5F 65
Circuit Board 5F 70,71
DC Volts 4F 65
Heating Element 3F 65
Upper Circuit Board 5F 67-70
Wiring B 18,19,21
Relay 5F 66
Thermostat 5F 65
Circuit Board 5F 70,71
LP Gas 1A 12
Manual Gas Valve 2A 12
Igniter 5F 66
High Voltage Cable 5F 66
Electrode 5F 66
Solenoid 5F 65,66
Upper Circuit Board 5F 67-70
Wiring B 18,19,21
Circuit Board 5F 70,71
Ventilation 2J 89
Leveling 1J 89
Ambient Temperature 5J 90
Air Leaks 9J 90
Thermostat 5F 65
Cooling Unit 6J 90
1. No operation – no panel lights.
2. No operation – has panel lights.
3. Operating OK – no panel lights.
4. No AC operation – operates on DC and gas.
5. No DC operation – operates on AC and gas.
6. No gas operation – operates on AC and DC.
7. Insufficient cooling on all modes.
SYMPTOM CAUSE PAGE
REFER
TO
SECTION
AES MODELS: RM3604, RM3804, RM4804 and
RM7030 with Product No. 921890201, 921890301

4
Dometic
®
MANUAL
Refrigerators
8. Insufficient cooling on AC.
Cools properly on DC and gas.
9. Insufficient cooling on DC.
Cools properly on AC and gas.
10. Insufficient cooling on gas.
Cools properly on AC and DC.
11. Freezes on all modes.
12. Changes preset mode.
13. Flame failure light within 10 seconds.
14. Flame failure light after 3 minutes.
15. Interior Light ON when door is closed.
16. Rapid formation of frost.
AC Volts 2F 65
Heating Element 3F 65
DC Volts 4F 65
Heating Element 3F 65
Wiring B 18,19,21
LP gas 1A 12
Orifice 3A 14
Flue Baffle 2A,3A 12,13
Flue Tube 3A 14
Flue Cap 3A 14
Burner 2A 12
Thermostat 5F 65
DC Volts 4F 65
DC Volts 4F 65
Wiring B 18,19,21
Circuit Board 5F 70,71
Igniter 5F 66
High Voltage Cable 5F 66
Electrode 5F 66
Wiring B 18,19,21
LP Gas 1A 12
Manual Gas Valve 2A 12
Solenoid 5F 65,66
Orifice 3A 14
Burner 2A,3A 12
Wiring B 18,19,21
Thermocouple 5F 66
Wiring B 18,19,21
Door Switch 5F 67
Door Position 4J 90
Food Storage 7J 90
Interior Liner Seal to Frame 9J 90
High Humidity 8J 90
Air Leaks 3J 89
SYMPTOM CAUSE
REFER
TO
SECTION PAGE

Dometic
®
MANUAL
Refrigerators
5
AMES/AES Refrigerator Models including: S1521, S1531, S1621, S1631, S1821, S1831, RM2607,
RM2611, RM2807, RM2811, RM3607 and RM3807, the ROYALE/ELITE Refrigerator Models including
RM3662, RM3663, RM3862, RM3863, RM4872, RM4873, RM7732, RM7832, RM7130, and RM7030 with
Product No. 921890401.
1. No operation - no panel lights Operation 1D-5D 40-47
DC Volts 11D 48-49
Fuse 13D 53
Wiring B15,16,17,22,23,24
Upper Circuit Board 12D 51
Lower Circuit Board 13D 52,53
2.No operation - has panel lights Operation 1D-5D 40-47
DC Volts 11D 48,49
Thermistor 9D 48
Fuses 13D 53
Upper Circuit Board 12D 51
Wiring B15,16,17,22,23,24
Lower Circuit Board 13D 52,53
3.No AC operation - operates on other Operation 1D-5D 40-47
mode(s) AC Volts 6D 47
Fuse 13D 53
Heating Element 7D 47
Upper Circuit Board 12D 51
Wiring B15,16,17,22,23,24
Lower Circuit Board 13D 52,53
4.No DC operation - operates on other Operation 1D-5D 40-47
mode(s) DC Volts 11D 48,49
Fuse 13D 53
Heating Element 8D 47
Upper Circuit Board 12D 51
Wiring B15,16,17,22,23,24
Lower Circuit Board 13D 52,53
5.No Gas operation - operates on other Operation 1D-5D 40-47
mode(s) LP Gas1A 12
Manual Gas Valve 2A 12
Igniter 12D 50
High Voltage Cable 12D 50
Electrode 12D 50
Solenoid 12D 49
Upper Circuit Board 12D 51
Wiring B15,16,17,22,23,24
Lower Circuit Board 13D 52,53
6.Insufficient cooling on all modes. Ventilation 2J89
Leveling 1J 89
Ambient Temperature 5J90
Air Leaks 3J89
Thermistor 9D 48
Cooling Unit 6J 90
Thermistor Adjuster 10D 48
SYMPTOM CAUSE REFER TO SEC. PAGE
REFRIGERATOR SECTION

6
Dometic
®
MANUAL
Refrigerators
SYMPTOM CAUSE REFER TO PAGE
7. Insufficient cooling on AC - cools properly on AC Volts 6D 47
other mode(s). Heating Element 7D 47
Lower Circuit Board 13D 52,53
8. Insufficient cooling on DC - cools properly on DC Volts 11D 48,49
other mode(s). Heating Element 8D 47
Wiring B 15,16,17,22,23,24
Lower Circuit Board 13D 52,53
9. Insufficient cooling on Gas - cools properly on LP Gas 1A 12
other mode(s). Orifice 3A 14
Flue Baffle 2A,3A 12,13
Flue Tube 3A 14
Flue Cap (if equipped) 3A 14
Burner 2A 12
Lower Circuit Board 13D 52,53
10. Freezes. Thermistor 9D 48
Thermistor Adjuster 10D 48
Lower Circuit Board 13D 52,53
Upper Circuit Board 12D 51
11. Changes preset mode. Operation 1D-5D 40-47
DC Volts 11D 48,49
Wiring B 15,16,17,22,23,24
Upper Circuit Board 12D 51
Lower Circuit Board 13D 52,53
12. Check light on. DC Volts 11D 48,49
Wiring B 15,16,17,22,23,24
LP Gas 1A 12
Manual Gas Valve 2A 12
Solenoid 12D 49
Orifice 3A 14
Burner 2A 12
Lower Circuit Board 13D 52,53
Thermocouple 8E 60
13. Interior light on when door is closed. Wiring B 15,16,17,22,23,24
Door Switch 13D 53
Door Position 4J 90
14. Rapid formation of frost. Food Storage 7J 90
Interior Liner to Frame 9J 90
High Humidity 8J 90
Air Leaks 3J 89
15. Water on frame. Interior Liner to Frame 9J 90
High Humidity 8J 90
Air Leaks 3J 89
Climate Control Heater 13D 53

Dometic
®
MANUAL
Refrigerators
7
SYMPTOM CAUSE REFER TO PAGE
REFRIGERATOR SECTION
1. No operation - no panel lights Operation 1E 55,56
DC Volts 7E 57,58
Fuse 8E 62
Wiring B 20
Upper Circuit Board 8E 60
Lower Circuit Board 8E 60,61,62
2. No operation - has panel lights Operation 1E 55,56
DC Volts 7E 57,58
Thermistor 8E 58
Fuses 8E 62
Wiring B 20
Lower Circuit Board 8E 60,61,62
3. No AC operation - operates on gas mode Operation 1E 55,56
AC Volts 5E 57
Fuse 8E 62
Heating Element 6E 57
Wiring B 20
Lower Circuit Board 8E 60,61,62
4. No Gas operation - operates on AC mode Operation 1E 55,56
LP Gas 1A 12
Manual Gas Valve 2A 12
Igniter 8E 59
High Voltage Cable 8E 60
Electrode 8E 60
Solenoid 8E 59
Wiring B 20
Lower Circuit Board 8E 60,61,62
5. Insufficient cooling on all modes. Ventilation 2J 89
Leveling 1J 89
Ambient Temperature 5J 90
Air Leaks 3J 89
Thermistor 8E 58
Cooling Unit 6J 90
6. Insufficient cooling on AC - cools properly on AC Volts 5E 57
gas mode. Heating Element 6E 57
Lower Circuit Board 8E 60,61,62
RM2652, RM2852, RM2612 & RM2812 DOMETIC REFRIGERATORS

8
Dometic
®
MANUAL
Refrigerators
SYMPTOM CAUSE REFER TO PAGE
7. Insufficient cooling on Gas - cools properly on LP Gas 1A 12
AC mode. Orifice 3A 14
Flue Baffle 2A,3A 12,13
Flue Tube 3A 14
Burner 2A 12
Lower Circuit Board 8E 60,61,62
8. Freezes. Operation 1E 55,56
Thermistor 8E 58
Lower Circuit Board 8E 60,61,62
9. Check light on. DC Volts 7E 57,58
Wiring B 20
LP Gas 1A 12
Manual Gas Valve 2A 12
Solenoid 8E 59
Orifice 3A 14
Burner 2A 12
Thermocouple 8E 60
Lower Circuit Board 8E 60,61,62
10. Interior light on when door is closed. Wiring B 20
Door Switch 8E 62
Door Position 4J 90
11. Rapid formation of frost. Food Storage 7J 90
Interior Liner to Frame 9J 90
High Humidity 8J 90
Air Leaks 3J 89
12. Water on frame. Interior Liner to Frame 9J 90
High Humidity 8J 90
Air Leaks 3J 89
Climate Control Heater 8E 62
ICE MAKER SECTION/WITHOUT
COMPRESSOR
13. Ice Maker fails to start. Operation 2G 73
Arm in Up Position 1G 72
AC Voltage 4G 77
Water Valve 1G 73
Ice Maker Cycle 1G 73

Dometic
®
MANUAL
Refrigerators
9
14. Ice Maker won’t make ice. Blades Frozen in Ice 1G72
AC Voltage 4G77
Water Valve 1G73
Ice Maker Cycle 1G73
15. Keeps making ice and won’t shut off. Shut-off arm 1G72
16. Not making enough ice. Operation 2G73
Mold Thermostat 1G72
Cube Size 3G76
Ice Maker Cycle 1G73
17. Too much water is coming out. Water Fill Adjustment 3G76
Water Valve 1G73
18. Ejector blade frozen into ice cubes. Water Fill Adjustment 3G76
Water Valve 1G73
19. Unit is hooked-up no water comes in. Water 3G77
Water Valve 1G73
20. Ice maker is running but won’t make cubes. Water 3G77
Shut-Off Arm 1G72
Mold Thermostat 1G72
Mold Switch 1G73
21. Ice maker will not make ice. Ice Ejector 1G72
Mold Heater 1G72
Timing Motor 1G73
SYMPTOM CAUSE REFER TO SEC. PAGE
ICE MAKER SECTION
22.Ice Maker fails to start.
23.Fan Runs – No compressor.
Operation 1H 78
Arm in UP Position 2H 79
AC Volts 6H 84
Switch On/Off 2H 78
Wiring 6H 84
Starting Device 2H 78
Compressor 2H 78,79

10
Dometic
®
MANUAL
Refrigerators
SYMPTOM CAUSE REFER TO SEC. PAGE
Starting Device 2H 78
Refrigerant System 7H 85
Fan Motor 2H 79
Low Voltage 6H 84
High Amperage 6H 84
Compressor 2H 78,79
Breaker 6H 84
Ice Maker Assembly 2H 80
Blade Frozen in Ice 2H 79
Switch 2H 78
AC Voltage 6H 84
Water Valve 2H 80
Level 1J 89
Water fill adjustment 4H 83
Water Valve 2H 80
Air Flow 4H 83
Condenser Fins 2H 80
Shut-Off Arm 2H 79
Shut-Off Switch 2H 78
Operation 1H 78
Thermostat, Mold 2H 79
Cube Size 4H 83
Air Flow 4H 83
Condenser Fins 3H 80
Fan Motor 2H 79
Water Fill Adjustment 4H 83
Water Valve 2H 80
Water Fill Adjustment 4H 83
Water Valve 2H 80
Water Supply 8H 85
Water Valve 2H 80
Water Supply 8H 85
Shutoff Arm 2H 79
Thermostat, Mold 2H 79
Mold Switch 2H 80
24.Compressor runs but kicks ON and OFF.
25.Compressor runs – no fan.
26.Ice maker trips breaker.
27.Ice maker won't make ice.
28.Water in bucket.
29.Ice is too soft and wet.
30.Keeps making ice and won't shut off.
31.Not making enough ice.
32.Too much water is coming out.
33.Ejector blade frozen into ice cubes.
34.Unit is hooked-up – no water comes in.
35.Ice maker is running but won't make any cubes.