DPS Telecom NetDog 82 BW User manual

USER MANUAL
NetDog 82 BW
June 23, 2010 D-OC-UM106.23100 Firmware Version 1.0
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.

© 2009 DPS Telecom
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this
document may be photocopied without prior written consent of DPS Telecom.
All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,
transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part,
without prior written consent from DPS Telecom, except as required by United States copyright laws.
The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be
liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this
manual.
Notice
Revision History
June 23, 2010
March 23, 2009
Shipping list update.
Initial release of NetDog 82 BW User Manual.
(D-OC-UM093.23100)

ContentsVisit our website at www.dpstelecom.com for the latest PDF manual and FAQs
NetDog 82 BW Overview1 1
About This Manual2 2
Shipping List3 2
Optional Accessories4 3
Specifications5 4
Hardware Installation6 5
Tools Needed6.1 5
Mounting6.2 6
NetDog 82 BW Back Panel7 7
Power Connection7.1 7
LAN Connection7.2 8
Accessing the Internal Batteries7.3 8
NetDog 82 BW Front Panel8 9
Alarm and Control Relay Connections8.1 9
Front Panel LEDs8.2 11
Quick Start: How to Connect to the NetDog 82 BW9 12
...via Craft Port9.1 12
...via LAN9.2 14
GSM/GPRS or CDMA Wireless Modem10 15
TTY Interface11 16
Menu Shortcut Keys11.1 16
How to Receive Wireless Alarm Notifications11.2 17
Monitoring11.3 21
Monitoring the NetDog11.3.1 21
11.3.1.1 Monitoring Base Alarms 21
11.3.1.2 Monitoring Ping Targets 22
11.3.1.3 Monitoring and Operating Relays (Controls) 22
11.3.1.4 Monitoring Analogs 23
11.3.1.5 Monitoring System Alarms 23
11.3.1.6 Monitoring the Accumulation Timer 24
Viewing Live Target Pings11.3.2 25
Proxy Menu11.3.3 25
Event Logging11.3.4 25
Backing Up NetDog Configuration Data via FTP11.3.5 26
11.3.5.1 Reloading NetDog Configuration Data 27
Debug Input and Filter Options11.3.6 28

Appendixes12 29
Appendix A — Display Mapping12.1 29
System Alarms Display Map12.1.1 31
Appendix B — SNMP Manager Functions12.2 34
Appendix C — SNMP Granular Trap Packets12.3 36
Appendix D — ASCII Conversion12.4 37
Technical Support13 38
Frequently Asked Questions14 39
General FAQs14.1 39
SNMP FAQs14.2 40
Pager FAQs14.3 41

1
NetDog 82 BW Overview1
Fig. 1.1 The NetDog has all the tools you need to manage your remote site
The NetDog 82 BW — The Intelligent, Independent RTU
With an internal, rechargeable battery and wireless reporting path, network connection failures and power
outages are simply no match for the NetDog 82 BW. This variant of the NetDog 82IP provides emergency
visibility recovery in just 1 rack unit.
The NetDog 82BW features 8 discrete alarm points, 2 control relays, and 2 analog channels - perfect for
monitoring your small to medium-sized sites. NetDog’s internal alarms will notify you in the event of a power
source cut-off or a low-battery status.
Summary of NetDog 82 BW features:
·New rechargeable, internal battery to survive power disruptions at remote sites
·Run without commercial power for 10+ hours on a 4-hour charge
·Wireless connectivity via CDMA or GPRS offers an emergency alarm-reporting path (optional)
·Internal alarms for both power-source cutoff and low-battery indication
·2 Analogs for monitoring humidity, voltage, etc. and 2 temperature sensors (1 internal /1 external)
·Built-in Web Browser interface for config and monitoring
·24/7 pager and email alerts- no master needed
·Reports to multiple SNMP managers and T/Mon NOC simultaneously
·SNMP and/or DCPx support and robust message delivery
·Wall-mountable
Wireless support - CDMA or GPRS
The NetDog 82BW’s wireless connectivity (via CDMA or GPRS) can serve as primary transport where LAN or
serial connection is unavailable, or as an emergency backup transport. Don’t sacrifice your network visibility -
even during a power outage or network failure.
Battery Backup for 10+ hours
With support with 2 - 2 1/2 amp battery packs, your NetDog 82 BW will maintain monitoring when you need it
most. You'll gain 10+ hours of battery backup power (after a 4-hour charge) when commercial LAN fails.
24/7 pager and email alerts - no master needed
Out of the box, the NetDog supports 24/7 pager and email reporting. Send alarms directly to maintenance
technicians in the field, even when no one's in the office.
Reports to multiple SNMP managers and T/Mon NOC simultaneously
The NetDog reports to both the T/Mon NOC Alarm Monitoring System and any SNMP manager. You can
simultaneously forward alarms from the NetDog to T/Mon NOC and multiple SNMP managers at multiple IP
addresses.

2
About This Manual2
There are two separate user manuals for the NetDog 82 BW, the Hardware Manual (which you're reading now)
and the NetDog 82 BW Web Browser User Manual.
This Hardware Manual provides instructions for hardware installation and using the TTY interface. The Web
Interface User Manuals, included on the NetDog Resource CD, provide instructions for configuring the NetDog
using the Web Interface.
Shipping List3
While unpacking the NetDog, please make sure that all of the following items are included. If some parts are
missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at
[phone].
NetDog 82 BW NetDog 82 BW User Manual
D-PK-NETDG D-OC-UM106.23100
NetDog 82 BW Resource CD DB9M-DB9F Download Cable 6 ft.
(includes manuals, MIBs, and software) D-PR-045-10-A-04
Ethernet Cable 14 ft. Antenna, SMA Connector
D-PR-923-10A-14 D-PR-128-10A-01
' x 4
Rack Ear Four 3/8" Hex Nuts
x 4 x 4
Four 6-32 x 3/8" Ear Screws Four Standard Rack Screws

3
x 4
Four Metric Rack Screws Two 1/2-Amp GMT Main Power Fuses
Large Power Connector Plug for Main Power Pads
Optional Accessories4
SiteCAM
D-PK-CAMRA-12001.00001
The NetDog SiteCAM provides streaming video security surveillance of remote sites. The SiteCAM connects to
a separate 10/100BaseT hub. SiteCAM video can be accessed directly from the NetDog's Web Browser Interface.
Up to four cameras can be supported.
External Temperature Sensor
D-PR-991-10A-07
The external temperature sensor provides external temperature readings by plugging the sensor into the TEMP
port on the NetDog 82 BW 's front panel.

4
Specifications5
Discrete Alarm Inputs: 8 (Hardware configured: dry contact, TTL internally-based, TTL
externally-based)
Analog Alarms: 4 (internal temp, external temp, 2 general purpose)
Analog Input Range: (–94 to 94 VDC or 4 to 20 mA)
Control Relays: 2 Form A
Maximum Voltage: 60 VDC/120 VAC
Maximum Current: 1 Amp, AC/DC
Battery Backup 2 - 2.5 Amp-hour batteries (Approx. 10 hours of power)
Ping Alarms: 32
Protocols: SNMPv1, SNMPv2c, DCPx, TRIP, HTTP
Interfaces: 1 DB9 RS232 Craft Port
1 RJ45 10BaseT Ethernet port
2.5mm stereo jack for optional external temperature sensor
24 screw-down connectors and blocks (28 in the 4 analogs version)
CDMA interface (optional)
GSM interface (optional)
Dimensions: 1.75 "H x 17" W x 12.5" L
Weight: 9 lb.14 oz.
Mounting: Wall or rack
Power Input: –48VDC (–40 to –70 VDC)
(Optional: Also available in –24 VDC or +24 VDC)
Current Draw: 200 mA when batteries at float voltage
750 mA when charging batteries
Fuse: 1/2 amp GMT for power inputs
1 amp GMT for batteries
Operating Temperature: 32°–140° F (0°–60° C)
Operating Humidity: 0%–95% noncondensing

5
Hardware Installation6
Tools Needed6.1
To install the NetDog, you'll need the following tools:
Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver
Wire Strippers/Cutter PC with terminal program (i.e. HyperTerminal)
NOTE: To install the NetDog in one of the wall-mount configurations, you will also require a wrench or driver
capable of tightening 3/8" hex nuts.

6
Mounting6.2
Fig. 6.1 - The NetDog can be wall- or rack-mounted
Wall-Mounting Instructions
Depending on how your NetDog was ordered, you will attach wall-mount flanges to both sides of the NetDog in
one of two ways:
1. Place the flange over the protruding screws and affix it with two of the provided 3/8" hex nuts
2. Affix the flange to the NetDog with two of the provided 6/32 screws (NOTE: screws longer than those
provided may contact the internal components of the NetDog, adversely affecting normal operation).
3. After flanges have been attached to the NetDog, mount it in the appropriate location with 2 screws through
each flange.
Rack-Mounting Instructions
The NetDog 82 BW mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack ear
locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in Fig.
6.1.
Note: Rack ears can be rotated 90° for wall mounting or 180º for other mounting options (not shown).

7
NetDog 82 BW Back Panel7
Fig. 7.1 - Pinouts and connectors on the NetDog's back panel.
Power Connection7.1
The NetDog has one screw terminal barrier plug power connector, located in the middle of the back panel. (See
Fig. 7.1)
Before you connect a power supply to the NetDog, test the voltage of your power supply:
·Connect the black common lead of a voltmeter to the ground terminal of the battery, and connect the red
lead of the voltmeter to the battery's –48 VDC terminal. The voltmeter should read between –43 and –
53 VDC. If the reading is outside this range, test the power supply.
To connect the NetDog to a power supply, follow these steps:
1. Remove the fuse from the back panel of the NetDog. Do not reinsert the fuse until all connections to
the unit have been made.
2. Remove the power connector plug from the Power Connector. Note that the plug can be inserted into the
power connector only one way — this ensures that the barrier plug can only be reinserted with the
correct polarity. Note that the –48V terminal is on the left and the GND terminal is on the right.
3. Use the grounding lug to properly ground the unit.
4. Insert a battery ground into the power connector plug's right terminal and tighten the screw; then
insert a –48 VDC line to the plug's left terminal and tighten its screw.
5. Push the power connector plug firmly back into the power connector. If the power feed is connected
correctly, the Power LED on the front of the unit will light GREEN. If the polarity of the power feed is
reversed, the Power LED will not light.
6. Reinsert the fuse to power the NetDog. The front panel LEDs will flash RED and GREEN.

8
LAN Connection7.2
The NetDog has one 10BaseT Ethernet port. The 10BaseT port requires a standard RJ45 Ethernet cable. If the IP
connection is OK, the NET LED on the front of the unit will blink RED when traffic is present.
Accessing the Internal Batteries7.3
To conserve battery power, your NetDog 82 BW ships will the internal battery pack(s) disconnected. To plug in
the battery packs for the first time, or to change the batteries, follow these simple steps. These instructions
assume the NetDog is facing you, as shown below.
1. Using a small Phillips screwdriver, remove the
top screws from unit's right panel, where the
battery packs are located.
2. Remove the screws from the side of the right
panel.
3. Remove the metal cover to expose the batteries.
4. To use battery power for the first time, plug the
2 white battery connectors together, shown below.

9
NetDog 82 BW Front Panel8
Fig. 8.1 - Parts and connectors on the NetDog's front panel.
Alarm and Control Relay Connections8.1
Fig. 8.2 - Alarm and control relay connectors.
The NetDog's discrete alarm inputs, control relay outputs, and (optional) analog alarm inputs, and fuse alarm
output are connected through the screw-lug terminals on the front panel.

10
How to Bias Alarm Points
Fig. 8.3 - Alarm inputs can be configured with
jumpers A through F
Fig. 8.5 - Each alarm input has four
configuration options.
Fig. 8.4 - Circuit board jumper designations, located in the
lower right area of the circuit board.
Example: If connecting alarm points to a dry contact relay, look at the dry contact example. Be sure to set
jumpers A and C, then bring out the leads from 1A and 1B to both contacts of the relay.
NOTE: Using dry contact and contact to ground modes is not suggested because the -Batt biasing relies on the
-48 bus. The NetDog ships in the TTL internally-biased mode from the factory. This is the suggested
configuration.

11
Front Panel LEDs8.2
The NetDog's front panel LEDs indicate communication and alarm reporting status. LED status messages are
described below in Table 8A.
LED
Status
Description
Net
Blink Green
Transmit over Ethernet port from processor
Blink Red
Receive from Ethernet port to processor
Relay 1
Solid Green
Relay 1 is latched
Relay 2
Solid Green
Relay 2 is latched
Alarms 1-8
Solid Red
Associated alarm is in alarm state
Wireless
Blink Green
Transmit to wireless.
Blink Red
Receive from wireless.
Craft
Blink Green
Transmit over craft port.
Blink Red
Receive over craft port.
Battery In
Use
Solid Green
Commercial power has been lost and the NetDog 82 BW is
running on battery power.
Battery Low
Solid Red
Triggered when the battery voltage drops below 11.7. The
unit will run for approx. 1.5 hours
*NOTE: Alarm must be configured for notification to be reflected in LED
Table 8A Front panel LED Status message descriptions

12
Quick Start: How to Connect to the NetDog 82 BW9
Most NetDog users find it easiest to give the unit an IP address, subnet and gateway through the TTY interface to
start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your
databasing via the Web Browser interface.
Another option: You can skip the TTY interface by using a LAN crossover cable directly from your PC to the
NetDog 82 BW and access its Web Browser. See Section 9.2
...via Craft Port9.1
1. The simplest way to connect to the NetDog 82 BW is over a physical cable connection between your PC's
COM port and the unit's craft port. Note: You must be connected via craft port or Telnet to use the TTY
interface. Make sure you are using the straight through (1 to 1) Male to Female DB9-DB9 download cable
provided with your NetDog 82 BW to make a craft port connection.
Fig. 9.1 - Simplest connection to the NetDog is via craft port.
To access HyperTerminal using Windows:
2. Click on the Start menu > select Programs > Accessories > Communications > HyperTerminal.
3. At the Connection Description screen, enter a name
for this connection. You may also select an icon. The
name and icon do not affect your ability to connect to
the unit.
4. At the Connect To screen, select COM1 (the most
commonly used) from the drop down menu and click
OK.

13
5. Select the following COM port options:
• Connect using COM1 or appropriate COM port
• Bits per second: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
Once connected, you will see a blank, white
HyperTerminal screen. Press Enter to activate the
configuration menu.
6. When prompted, enter the default password is
dpstelecom. NOTE: If you don't receive a password
prompt, check the port you are using on your PC and
make sure you are using the cable provided.
7. The NetDog 82 BW's main main menu will appear.
Type C for C)onfig, then E for E)thernet. Configure the
unit's IP address, subnet mask, and default gateway.
8. ESC to the main menu. When asked if you'd like to
save your changes, type Y for Y)es. Reboot the NetDog
82 BW to save its new configuration.

14
Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetDog 82 BW
and see Section 9, "Logging On to the NetDog 82 BW" to continue databasing using the Web Browser.
...via LAN9.2
Fig. 9.2 - Connection through Ethernet port
To connect to the NetDog 82 BW via LAN, all you need is the unit's IP address (Default IP address is
192.168.1.100).
If you DON'T have LAN, but DO have physical access to the NetDog 82 BW, connect using a LAN
crossover cable. NOTE: Newer PCs should be able to use a standard straight-through LAN cable and handle the
crossover for you. To do this, you will temporarily change your PC's IP address and subnet mask to match the
NetDog's factory default IP settings. Follow these steps:
1. Get a LAN crossover cable and plug it directly into the NetDog 82 BW's LAN port.
2. Look up your PC's current IP address and subnet mask, and write this information down.
3. Reset your PC's IP address to 192.168.1.200.
4. Reset your PC's subnet mask to 255.255.0.0. You may have to reboot your PC to apply your changes.
5. Once the IP address and subnet mask of your computer coincide with the unit, you can access the
NetDog 82 BW via a Telnet session or via Web browser by using the unit's default IP address of
192.168.1.100.
6. Provision the NetDog 82 BW with the appropriate information, then change your computer's IP address
and subnet mask back to their original settings

15
GSM/GPRS or CDMA Wireless Modem10
You can order your NetDog 82 BW with an optional GSM/GPRS or CDMA wireless modem, which provides
wireless network connection. (See Fig. 10.1). The wireless modem is powered by the same –48 VDC power as
the NetDog, which provides more secure, more robust operation than modems that run off commercial power.
You may use any service provider you choose for your wireless connectivity. DPS Telecom has tested and
recommends using CrossBridge Solutions.
www.crossbridgesolutions.com
Phone: [phone]
Email: [email protected]
Fig. 10.1 - Simplified diagram of CrossBridge Connection

16
TTY Interface11
Fig. 11.1 The TTY interface initial configuration screen
From the TTY interface, you can configure the NetDog's Ethernet port settings, monitor the status of base and
system alarms, operate control relays, view live ping targets, and view debug or create proxy connections to other
ports. However, DPS suggests using the Web Browser Interface for your databasing once you have configured
your initial Ethernet settings.
To use TTY, all you need is any PC with terminal emulation software (i.e. Hyperterminal) and a connection to
the NetDog. This connection can be a direct connection to the NetDog's front panel craft port or a remote
connection via Telnet.
Some initial software configuration must be performed before you can use a remote connection to the NetDog.
For Telnet, connect to the NetDog's IP address at port 2002 to access the configuration menus after initial
LAN/WAN setup. Telnet sessions are established at port 2002, not the standard Telnet port as an added
security measure.
The TTY interface is primarily used for configuring and provisioning the NetDog, but you can also use it to ping
IP targets and view system statistics.
NOTE: The TTY default password is "dpstelecom".
Menu Shortcut Keys11.1
The letters before or enclosed in parentheses ( ) are menu shortcut keys. Press the shortcut key to access that
option. Pressing the ESC key will always bring you back to the previous level. Entries are not case sensitive.