Dragon Touch Smart 10 User manual

V2.0
Designed to share memories in life with your loved ones
and stay connected.
Digital Photo Frame Smart 10
USER MANUAL

FRAME OVERVIEW
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2
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10" IPS Touch Screen
PIR Motion Sensor
Magnetic Suction
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2
3
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4
5
6
7
8
Reset
Micro USB Port
USB Port
DC Power Port
Memory Card Slot
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5
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GETTING STARTED
1. Installing the Frame Stand
Attach the frame stand to the back of the frame. The frame stand is magnetic so that
you can easily install the frame in the correct position according to the magnet design.
You can place the digital photo frame horizontally or vertically. It is highly recommended
to place the photo frame horizontally during the first set up.
2. Connecting to Power
Connect the power cable to your frame and plug the power adapter into a wall outlet.
The photo frame will automatically power up.
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3. Initial Settings
There are several initial settings (Wifi, Device Info, Sleep Schedule, etc.) when you enter
the system for the first time.
4. Connecting to Wifi
You can connect to Wifi during the initial settings or under the Wifi setting. Select the
Wifi network you would like to connect to and enter the correct password if required.
If your Wifi network is not on the list, restart the router or move yourframe closer to
your router, wait for seconds and check it again.
Note:
① The photo frame supports 2.4GHz Wifi networks only.
② A private Wifi network is highly recommended.
5. Frame ID
The photo frame will be activated when connecting it to Wifi for the first time. You can
find the photo frame's unique Frame ID number on the photo frame: go to Settings
→ Device Info. The Frame ID number is required for binding your frame via the app
or email.
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USING THE OURPHOTO APP
1. Downloading the OurPhoto App
Please download and install the OurPhoto app on your mobile device by searching
OurPhoto on the App Store or Google Play.
2. Creating an OurPhoto Account and Log in
①Open the OurPhoto app, select Sign Up and fill in all the required information (if
you already have an account, please log in directly).
②Click the right arrow icon to verify the email address you provided. A verification
code will be sent to your email address.
OUR PHOTO
Username
Password
LOGIN
Forgot Password? Sign Up
Username
Password
Verify password
Email
Veruft Code
Submit
Log In Sign Up
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③ Collect and fill in the verification code, then click Submit to complete the account
registration.
3. Inviting Friends to Download the App and Log in
Your friends and family can also send pictures or videos to your photo frame via the
app. They’ll need to download and install the OurPhoto app, create an account, log
in to their account, and bind your frame (Please refer to "Inviting Others to Bind Your
Frame via the App" below).
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BINDING YOUR FRAME
1. Binding Your Frame via the App
The following instructions are only applicable to the frame owner or the user who is
the first to bind the frame.
①Log in to the OurPhoto app.
②Select Devices.
③Click the "+" next to My Devices.
④Enter the Frame ID.
Note: Frame ID is a 6-digit series number which can be found on your frame.
Go to Settings →Device Info.
⑤Create a device name for your frame.
Note: We recommend you to name your frame after the Frame ID for easy
identification, for example, if the Frame ID is 123456, please name your frame
Frame123456.
⑥ Create a unique email address for your frame.
Note: We recommend you to create the address with the Frame ID for easy
identification, for example, if the Frame ID is 123456, please create an email
address [email protected].
⑦Then click Bind.
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⑧Confirm the binding request on your frame. Go to Settings →User Management
→ Pending User Requests, click Accept.
Note: Please make sure that you turn on the "Accept New Users" to receive the
binding request.
⑨If the binding succeeds, this account will appear under the Users, and it will be the
main account of your frame.
Settings
Device Info Accept new users
Users
User Management
PC Control
Wi-Fi
Album Settings
System Settings
About
Pending User Requests
User 1 Refuse Accept
Note: The above screenshot is for reference, please update to the latest firmware
version.
My Devices
Bound Devices
Back Devices
Device name frame123456
Device Email [e-mail]
Frame ID 123456
Bind
Devices Devices Bind
Devices Messages
Video
Photo
Media
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2. Inviting Others to Bind Your Frame via the App
The following instructions are only applicable to the non-frame owner to bind the
frame. And binding requires the frame owner to operate and confirm on the frame.
Here is what your friends should do:
①Download and install the OurPhoto app.
②Create a new OurPhoto account and log in. Go to Devices → Bound Devices, and
then click "+".
③Enter the frame ID number of your frame.
Note: Frame ID is a 6-digit series number which can be found on your frame.
Go to Settings →Device Info. Please send this Frame ID to your friends.
④Create a device name for the frame.
Note: We recommend your friends to name the frame after the Frame ID for easy
identification, for example, if your Frame ID is 123456, please name the frame
Frame123456.
⑤Then click Bind.
Devices Messages
Video
Photo
Media
My Devices
Bound Devices
Back Devices
Device name frame123456
Frame ID 123456
Bind
Devices Devices Bind
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On your frame, you'll need to confirm your friend's binding request. Go to Settings
→User Management → Pending User Requests, click Accept.
Then your friends and family will be able to share photos directly to the frame from
anywhere in the world.
To check the list of your frame's bound users, go to Settings →User Management
→Users.
Settings
Device Info Accept new users
Users
User Management
PC Control
Wi-Fi
Album Settings
System Settings
About
User 1
Pending User Requests
User 2 User 3
User 4 Refuse Accept
Note: The above screenshot is for reference, please update to the latest firmware
version.
3. Binding Your Frame via Email
You and your friends can also bind your email accounts to the frame, so that you can
share photos to the frame via email. Make sure the photo frame has already been
activated and bound via the app before you bind it via email. Otherwise, it cannot bind
the frame via email successfully.
①Send an email with the subject "bd + Frame ID" to the frame's unique email address
(the one you created when you bound your frame for the first time).
For example, if your Frame ID is 123456, send an email with the subject "bd123456"
to the frame's unique email address.
②Wait for seconds, you will receive a confirmation email from the OurPhoto team,
and your email account is successfully bound to the frame. You can also find the
bound email accounts in the User Management interface.
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UPLOADING PHOTOS AND VIDEOS
1. Uploading Photos and Videos via the App
Devices Messages
Video
Photo
Media
①Open the OurPhoto app and log in to your account. Make sure you have bound
your account to your frame before.
②Click Media to upload your photos or videos on your mobile device. Select the
photos or videos you would like to upload and choose the frame you would like
to send to. Click the right arrow icon to confirm.
③Click Photo or Video to take new photos or videos and choose the frame you would
like to send to. Click the right arrow icon to confirm.
④The photo frame will receive the photos or videos in seconds, you can check the
photo or video library on the frame.
Note:
• If the frame didn’t receive the photos or videos, please reboot the product or check
the Wifi network.
• Each video clip is limited to 30 seconds or 100MB.
• The app supports sending Full Image to the frame. Please make sure your app
version is 1.1.94 (iOS)/1.0.4 (Android) or above.
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2. Uploading Photos via Email
Send an email with photos attached to the email address of the frame. Your photos
will be received in seconds, you can check the photo or video library on the frame.
Note:
• Videos cannot be uploaded via email.
• Make sure you have successfully bound the frame via email before uploading
pictures.
3. Uploading Photos and Videos via a Computer
① Make sure your frame and computer are on the same Wifi network.
②On your frame, enter the PC Control interface, go to Settings →PC Control. Click
the Start button, you will find an FTP address on the screen.
③On your computer, open File Explorer. In the File Explorer, enter the FTP address
in the address bar.
④Then you can drag and drop the photo and video files on the computer that you
would like to transfer to the frame folder showed up.
⑤Click Stop on the frame to end PC connecting and uploading.
⑥Your photos or videos will be received in seconds, you can check the photo or video
library on the frame.
Settings
WLAN Name: "Wifi 001"
Enter the following address into your FTP client:
ftp://XXX.XXX.X.XXX:XXXX
II Start
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Note: The above screenshot is for reference, please update to the latest firmware
version.
4. Uploading Photos and Videos via a USB Drive
① Insert a USB drive into the frame, and wait for seconds, the frame will let you know
when the USB drive is successfully connected.
②Enter the Photo or Video library, click USB and you will see all the photos or videos
stored in the USB drive.
③Click the More icon in the upper right corner and select the photos or videos you
would like to import to the internal memory of the frame.
④Click the Share icon at the top then choose OK to import the photos or videos.
⑤Your photos or videos will be received in seconds, you can check the photo or
video library on the frame.
Note:
• If you have too many files stored in the USB drive, it will take more time to read.
• The system will protect and lock the USB drive if there is no action after the USB
drive has been plugged in for a while. To activate it, you need to take it out and
plug it in again.
• Please remove all your external devices when you reset the photo frame.
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All files
Internal Storage
photo
SD Card
USB
Favorites
User 1
Import
Import files to memory
Cancel OK
Selected 215
Note: The above screen shot is for reference, please update to the latest firmware
version.
5. Uploading Photos and Videos via an memory Card
① Insert a memory card into the frame, and wait for seconds, the frame will let you
know when the memory card is successfully connected.
② Enter the Photo or Video library, click the memory card and you will see all the
photos or videos stored in the memory card.
③ Click the More icon in the upper right corner and select the photos or videos you
would like to import to the internal memory of the frame.
④Click the Share icon at the top then choose OK to import the photos or videos.
⑤ Your photos or videos will be received in seconds, you can check the photo or
video library on the frame.
Note:
• Max supports a 32GB memory card.
• If you have too many files stored on the memory card, it will take more time to read.
• The system will protect and lock the memory card if there is no action after the
memory card has been inserted for a while. To activate it, you need to take it out
and insert it again.
• Please remove all your external devices when you reset the photo frame.
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DELETING PHOTOS AND VIDEOS
1. Deleting Files in the Photo or Video Library
①Enter the Photo or Video library and choose Internal Storage, you will see all the
photos or videos stored in the internal memory.
②Click the More icon at the upper right corner, and select the photos or videos you
would like to delete from your frame.
③Click the Delete icon at the top then choose OK to delete the photos or videos.
2. Deleting Files on a Slideshow
①When the photos or videos are displayed on the screen, click the photo or video
you would like to delete.
②Click the Delete icon on the menu below, then choose OK to delete the photos or
videos.
3. Deleting Files in Album Settings
Delete all the photos from internal storage.
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SETTINGS MENU
1. Device Info
You can check the Frame ID and the app information.
2. User Management
Turn on/off the Accept New Users button to receive or reject new user requests.
You can see and manage the bound users under the Users. Choose the account
you want to manage, and a submenu will allow you to view the account’s photos,
remark name, delete user and delete user & photos.
Accept or refuse the New User Requests under the Pending User Requests.
3. PC Control
The PC Control feature helps to upload photos and videos from a computer.
To upload files, please make sure your frame and your computer are on the same
Wifi network. The Wifi status is shown on the screen.
Click Start and enter the FTP address on your computer to upload files (please refer
to the UPLOADING PHOTOS AND VIDEOS section), and click Stop to end.
4. Wifi
You can choose the Wifi network you would like to connect to on the list.
5. Album Settings
• Full Screen
Turn on this setting to make the photo displayed in full screen.
• Slideshow
You can set Slideshow time to make the frame automatically displays photos after a
period time of inactivity.
• Slideshow Mode
You can choose either Sequential or Random mode to display photos.
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• Slideshow Interval
You can set Slideshow Interval to adjust the duration of each photo displays.
• Slideshow Transition Effect
You can choose the effect of slideshow transition.
• Delete Photos
Delete all the photos from internal storage.
• Restore default settings
It will remove all your user info, customized settings and files on your frame.
6. System Settings
• Sound
You can adjust the media volume.
• Display
①Brightness
You can adjust the brightness of the screen.
②Suspended ball
Turn on this button, a suspended ball will appear on the screen. It is a quick
navigation key to help you easily go to the Home page and adjust the volume.
③ Motion Sensor
Turn on the motion sensor, the screen of the photo frame will automatically turn
off when motion is not detected in a certain period of time. The screen will wake
when motion is detected or someone passes by it.
④ Auto-rotate screen
Turn on this button, the display will automatically adjust to either landscape or
portrait position according to the frame placement.
• Date and Time
You can set the date and time according to your preference.
• Language: English, Deutsch, Español, Français, Italiano, 日本語，简体中文
Choose the system language.
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7. Auto On & Off
You can set the Auto-On/Off time, as Sleep Schedule, to make the display
automatically turn on and off at a specific time.
When your frame is in the sleep mode, press the power button on the back to awake
the display.
8. Factory data reset
① Please disconnect your frame to Wifi first.
②Uncheck the "Delete all users and restore the device to inactive".
③Click OK to reset your frame.
Note: If the photo frame works abnormally or crashes, press and hold the power
button for about 10 seconds to force it to shut down, and then turn it back on.
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FAQ
1. Does this frame have to be plugged in all the time?
Yes, this frame is required to be plugged into an AC outlet to function. It has no built-
in battery.
2. Does this frame have to be Wifi connected to work or just in the setup process?
This frame needs to connect to a Wifi network for setup, receiving new photos/videos,
receiving user requests and software updates. Other than that, the frame
can play photos or video without a Wifi connection.
3. Why this frame cannot connect to Wifi?
It supports only 2.4GHz Wifi networks. Select the Wifi network you would like to
connect to and enter the password correctly if required. If your Wifi network is not
on the list, restart your router or move your frame closer to your router, wait for
seconds and check it again.
4. Can this frame be hung on the wall?
No, this frame can't be hung on the wall. You can put it on a desk, nightstand, or shelf.
5. Can I place the frame in a portrait or landscape position?
You can place the frame horizontally or vertically. No matter what the frame orientation
is, you will see photos displayed in landscape orientation.
6. Where can I find the Frame ID?
Frame ID is a 6-digit series number which can be found in your Frame. Go to Settings
→ Device Info.
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