Drop Pro Water Softener User manual

Chandler Systems
Installation
Manual
Pro Water Softener

2
INTRODUCTION
Privacy Statement
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DROP Patents
For the most up-to-date list of patents, visit our patents on our website: dropconnect.com/patents.
Thank You for Purchasing a DROP System!
We know you’ll love your improved water quality, leak detection ability and water conservation benefits of
your new DROP Water Management System from Chandler Systems. You’ll soon wonder how you ever
lived without it. Improving your water and protecting your home are just a few of the ways that the DROP
Water Management System can improve your water system.
Be sure to check out the dropconnect.com website periodically for more information about additional DROP
products as they are released.
833.BUY.DROP
(833.289.3767)
dropconnect.com
To further help you operate your new DROP system, we have provided you with many other resources for
you to learn more. Feel free to call Chandler Systems when you need additional help. We also have many
resources located on our website including instructional videos, and images.
DROP Connect is also active on various social media pages! Feel free to follow us for the most up to date
information and news!
@dropconnect

3
TABLE OF CONTENTS
CAUTION:
• Do not subject tank to any vacuum. If there is a possibility that a vacuum could occur, a vacuum breaker must be installed.
• Do not locate unit where the tank or any lines (including drain lines) will be subject to temperatures below freezing.
• If there is not at least 10’ of line between the water heater inlet and the outlet of the closest softener/filter, an expansion tank
should be installed.
• Do not use Vaseline or any petroleum-based lubricants on O-rings or rubber seals. Only use food-grade silicone lubricant.
• O-rings are lubricated before leaving the factory and do not require additional lubrication before installation in most cases.
• Do not use pipe dope or any sealant other than Teflon tape on threaded connections. Threads on the control valve and on the
bypass nut connections do not require any tape because they use an O-ring seal. Tape is only required on the inlet/outlet
adapter fittings and on the drain line fitting (if applicable).
Introduction................................................................................................... 2
Table of Contents......................................................................................... 3
How to Use Soft Water............................................................................... 4
How to Use Your System.......................................................................... 6
System Operation Modes.......................................................................... 6
Additional Features................................................................................... 6
System Maintenance and Adjustments.................................................... 7
Installation Instructions............................................................................. 8
Contents of Carton.................................................................................... 8
Precautions............................................................................................... 9
System Set Up............................................................................................... 10
System Start Up......................................................................................... 15
Common Questions................................................................................... 18
Your Water Test Results
Hardness ________________ gpg
Iron ____________________ ppm
pH _____________________ number
Chlorine _________________ ppm

4
HOW TO USE SOFT WATER
You can significantly reduce the amount of these products
that you use. You may find you can use as little as one quarter
of the amount you were using before you had soft water! Even
though you’ll use less soap, you’ll get more suds and better
cleaning results.
Bathing
After bathing in soft water, your skin will feel “silky.” What
you’ll feel is your own smooth skin without any leftover soap
residue. When you bathed in hard water, you were never able
to rinse this residue completely. The soap curd that left a ring
on your bathtub also remained on your skin and hair, possibly
causing drying and cracking. Now that you have soft water, you’ll
feel soft, smooth and clean. And you’ll promote healthier skin
and hair by eliminating the drying effects of hard water.
Laundry
It’s especially important to reduce the amount of laundry detergent
you use by half or more. Washing clothes in soft water means you’ll
need less soap to get your clothes clean and it will rinse completely.
Washing in soft water makes your clothes look whiter and brighter,
and they’ll last longer, too.
Household Cleaning
Reduce or eliminate the use of fabric softeners. Fabrics washed in hard water retain soap residue
making them “crackle” when removed from the dryer or stiff if air-dried. Fabric softeners
are necessary with hard water to keep your clothing soft, but with soft water,
you can reduce your use of fabric softeners or eliminate them altogether.
Reduce your use of soaps and shampoos by half or more. Adjust according to your preference
and results.
Use less soap, detergent and household cleaners. Hardness minerals in water interfere with soap’s
cleaning ability. That’s why most leading brands of soap, shampoo, laundry detergent
and household cleaners contain chemicals that aren’t necessary with soft water.

5
Dishwashing
HOW TO USE SOFT WATER
Reduce the amount of dishwashing detergent you use by half or more, too. Your dishes will get nice and
clean without all of the hardness minerals left over by hard water.
Take special precautions with dishwashers. Caustic phosphates in some dishwasher detergents
and very high temperatures in the dry cycle can etch dishes and glassware if you use soft water. To
prevent this possibility:
• Use the “no heat” dry cycle on your dishwasher.
• Use the minimum amount of a good quality,
low phosphate dishwasher detergent needed to clean
your dishes.
• Wash good china and crystal by hand.
Special care for plants and fish. Water your lawn, shrubs and outside plants from an outside hard
water faucet, or turn off treatment from your DROP App. You may also prefer to water houseplants with
hard water or water from a reverse osmosis system.
Other Considerations
Fish accustomed to hard water may have trouble with an
abrupt change to soft water. Make the change gradually over
a period of seven to 14 days by blending hard and soft water
until the tank contains 100 percent soft water. Once you begin
using soft water, you should notice that your fish tank stays
cleaner longer.