Duolabs Spa QBox HD User manual

QBox High Definition User Guide Page 1 of 99
Online version
rev.02

QBox High Definition User Guide Page 2 of 99
Table of Contents
1BEFORE INITIAL OPERATION ON THE RECEIVER.......................................................................5
1.1 SAFETY INSTRUCTIONS ..........................................................................................................................5
1.2 PACKAGING CONTENTS ..........................................................................................................................8
1.3 VIEWS....................................................................................................................................................9
1.4 EXPLANATION FRONT PANEL...............................................................................................................10
1.5 EXPLANATION REAR PANEL ................................................................................................................11
1.6 REMOTE CONTROL...............................................................................................................................14
2INSTALLATION ......................................................................................................................................17
2.1 CHECK FOR UPDATES...........................................................................................................................17
2.2 BEFORE TURNING THE QBOX HD ON...................................................................................................18
2.3 TURNING THE DEVICE ON.....................................................................................................................19
3START WIZARD......................................................................................................................................20
3.1 VIDEO OUTPUT SELECTION...................................................................................................................20
3.2 LANGUAGE SELECTION ........................................................................................................................21
3.3 TUNER SETUP.......................................................................................................................................22
3.4 SERVICE SCAN......................................................................................................................................22
3.5 PARENTAL CONTROL ...........................................................................................................................23
4BASIC OPERATION................................................................................................................................24
4.1 TURNING YOUR QBOX ON AND OFF .....................................................................................................24
4.2 SERVICE SELECTION.............................................................................................................................25
4.3 CHANGING CHANNEL USING THE SERVICE LIST ....................................................................................25
4.4 CONTROLLING THE VOLUME................................................................................................................25
4.5 CHANGING THE AUDIO TRACK..............................................................................................................26
4.6 SUB SERVICES......................................................................................................................................26
4.7 TV/RADIO SWITCHING .........................................................................................................................26
4.8 TELETEXT ............................................................................................................................................26
4.9 SUBTITLES ...........................................................................................................................................27
4.10 INFOBAR ..............................................................................................................................................28
5ELECTRONIC PROGRAM GUIDE EPG.............................................................................................29
5.1 SINGLE-EPG........................................................................................................................................30

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5.2 MULTI-EPG.........................................................................................................................................31
6EDIT THE CHANNEL LIST...................................................................................................................33
6.1 ADDING A BOUQUET ............................................................................................................................34
6.2 ADD A SERVICE TO FAVORITES.............................................................................................................35
6.3 ADDING MULTIPLE SERVICES TO A BOUQUET .......................................................................................36
6.4 REMOVE A SERVICE FROM FAVORITES .................................................................................................37
6.5 MOVING A SERVICE TO FAVORITES ......................................................................................................38
6.6 ADDING A MARKER TO FAVORITES.......................................................................................................39
6.7 PARENTAL CONTROL............................................................................................................................40
6.8 PROTECTING THE PARENTAL LOCK SETUP ............................................................................................42
7HARD DISK OPERATION .....................................................................................................................43
7.1 HOW TO MOUNT THE EXTERNAL E-SATA HARD DISK ........................................................................43
7.2 MANAGEMENT .....................................................................................................................................44
7.3 RECORDING..........................................................................................................................................46
7.4 WATCH A RECORDING .........................................................................................................................50
7.5 SETTING A MARKER (BOOKMARKS).....................................................................................................52
7.6 DELETE A RECORDING.........................................................................................................................53
7.7 MOVIELIST OPTIONS.............................................................................................................................54
8TELETEXT................................................................................................................................................56
9SLEEP TIMER..........................................................................................................................................59
10 PREFERENCES....................................................................................................................................60
10.1 LANGUAGE ..........................................................................................................................................60
10.2 CUSTOMIZE..........................................................................................................................................61
10.3 SETTING THE TIME ZONE......................................................................................................................63
10.4 A/V SETTINGS......................................................................................................................................63
10.5 LC-DISPLAY ........................................................................................................................................66
10.6 FRONT PANEL LED COLOR AND INTENSITY.........................................................................................67
10.7 NETWORK ............................................................................................................................................68
10.8 WI-FI CONFIGURATION........................................................................................................................70
10.9 SKIN.....................................................................................................................................................72
10.10 FACTORY RESET...............................................................................................................................73
11 SERVICE SEARCHING......................................................................................................................74
11.1 DVB-S TUNER CONFIGURATION..........................................................................................................74

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11.2 DVB-T TUNER CONFIGURATION..........................................................................................................81
11.3 AUTOMATIC SCAN................................................................................................................................82
11.4 MANUAL SCAN.....................................................................................................................................83
12 FIRMWARE UPDATE. .......................................................................................................................84
12.1 WHAT IS NEEDED TO UPDATE YOUR QBOX ..........................................................................................84
12.2 WHAT TO UPDATE................................................................................................................................85
12.3 UPDATING QBOX VIA LAN (ETHERNET).............................................................................................86
12.4 UPDATING QBOX VIA USB PEN...........................................................................................................89
12.5 USB PEN FEATURES.............................................................................................................................89
13 SYSTEM INFORMATION..................................................................................................................90
13.1 SERVICE...............................................................................................................................................90
13.2 ABOUT (HARD-AND FIRMWARE).........................................................................................................91
14 APPENDIX A WI-FI MODULE MOUNTING..................................................................................92
14.1 WI-FI MODULE INSTALLATION ............................................................................................................92
15 TECHNICAL SPECIFICATIONS......................................................................................................97
16 CONTACTS...........................................................................................................................................98
17 COPYRIGHT NOTES..........................................................................................................................99

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1 Before initial operation on the
receiver
1.1 Safety instructions
1.1.1 General instructions
Please read the safety instructions completely and carefully, before using the QBox.
The Manufacturer takes no responsibility for damages as a result of incorrect handling
of the QBox.
- The safety marking is located on the exterior of the bottom of the apparatus.
- The mains plug shall be installed near the equipment and shall remain readily operable.
- Allow enough space around the QBox for sufficient ventilation.
- Do not cover the top of the QBox and allow enough space to other devices. The louvers of
the devices must be free at all times to allow sufficient heat transfer from inside the device.
- Never put vases or any other liquid filled containers on top of the device. Do not expose the
device to dripping or splashing liquids.
- Do not place open flame sources, such as lit candles, on top of the device.
- The device may only be operated in moderate climate.
- Do not remove the cover. Risk of electric shock. If it is necessary to open the device please
contact a trained professional.
- Do not put any metal things into the slots or ventilation openings.
- The installation of a hard disk is only allowed by skilled personal or your local dealer.
ATTENTION! Modifications and changes to the QBox lead to loss of warranty if not
performed and documented by skilled operator.
ATTENTION! We recommend the installation of a hard disk by your local dealer.
Unskilled installation of a hard disk leads to loss of warranty.

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1.1.2 Shut down
- In case your QBox is not in use for a long period of time disconnect the power plug from the
power outlet.
- During thunder storm the unit should also be physically disconnected from the power outlet.
1.1.3 Additional safety instructions:
- (Dis-)Connecting to a LNB: Turn the QBox off before you connect or disconnect a cable
coming from or going to a LNB
- Connecting to a TV: Before connecting or disconnecting your QBox to/from a TV please turn
it off.
- In case you notice any damage to the power cord or power plug immediately disconnect the
device from the power outlet.
- In case the device was exposed to humidity immediately disconnect the device from the
power outlet.
- In case you notice any serious damage to the outer shell of the device immediately
disconnect the device from the power outlet.
- Do not expose the QBox to direct sunlight, lightning or rain.
- Grounding: The LNB cable must be grounded. The grounding system must meet SABS 061
requirements.
- Cleaning: Disconnect the mains power cord before cleaning the cover. Use a slightly damp
cloth without cleaning agents.
- Connect the QBox only to suitable sockets. Do not allow overloads to occur.
- Please be careful that the batteries of your remote control are not exposed to heat, since they
might explode.

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1.1.4 Disposal instructions
The packaging of the QBox only consists of reusable materials. Please recycle if possible.
This symbol on the product or on its packaging indicates that this product must not be disposed of
with your other household waste. Instead, it is your responsibility to dispose of your waste equipment
by handing it over to a designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at the time of disposal will
help to conserve natural resources and ensure that it is recycled in a manner that protects human
health and the environment.
For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, your household waste disposal service or the shop where you
purchased the product.
Please note that empty batteries and electric waste is not to be put into the regular garbage.
1.1.5 CE Certification
Duolabs S.p.A. declares that this equipment complies to essential requisites and other relevant
provisions of Directives 2006/95/CE (“low voltage”) e 89/336/CE (“electromagnetic compatibility”).
For Wi-Fi sold models.
Duolabs S.p.A. Declares that this equipment complies to essential requisites and other relevant
provisions of Directive 1999/5/CE (“ Radio and Telecommunications Terminal Equipments”). The
declaration of conformity may be required to Duolabs S.p.A., via Baggi 28, 36061 Bassano del
Grappa (VI).
The use of the radio interface may be subjected to local restriction of use. Customers are responsible
for verifying approval for use in their individual countries. Please consult your local spectrum
authority.
http://ec.europa.eu/enterprise/rtte/spectr.htm

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1.2 Packaging contents
Please check the completeness of the box’s contents.
What’s included on the package:
1 x QBox High Definition
Please check the Tuner configuration from the carton box
1 x Remote Controller
1 x Battery Pack (2x AAA)
1 x User Manual
Optional not included
on the standard configuration:
Wi-Fi 802.1n module for WLAN connection
Inc. Wi-Fi antennas
Please check the configuration from the carton box if included
for mounting instructions please follow APPENDIX A

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1.3 Views
1.3.1 Font View
1.3.2 Rear View
TFT Display 2,2”
65536 Colors
Remote Control
Sensor
Touch Pad
Cap Sense Technology
Smarcard Readers
Top (Slot 1) Bottom (Slot2)
Common Interface Slot
Top (Slot 1) Bottom (Slot2)
Tuners Slots
Please check your configuration LAN
Connection HDMI
Output
SCART
Output
Digital Audio
Output
Power Cord
220 Volts Input
USB Input
HUB
RS232
RGB Output Composit Output Power Switch
Wi-Fi Antenna
connector
E-SATA
External HDD
Connector
Removable
FileSystem USB
Stick

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1.4 Explanation Front Panel
Common Interface Slot
Plug in here any Common Interface Module of your choice.
Smartcard Readers
Insert your Conax, Dreamcrypt or DGCrypt Smartcard with the golden chip facing down and forward
into one of the two Smartcard reader slots.
Remote control sensor
The remote control sensor receives the infrared signals of the Remote Control.
Channel up/down
Using the channel-up and –down buttons you can switch the channels directly on your QBox.
LC-Display
The graphical LC-Display with 65536 Colors shows all major information for the selected service.
Touch PAD – SenseWheel (Please see 10.6)
Touch PAD is using the cap-sense technology thus is activating its functions by simply getting closer
to it. Functions are the same as the Remote Controller central PAD but may be changed without prior
communication. The illuminated backlights colors can be changed from the OSD.
Position(s) are
illuminated by
the colored
dots
ON/OFF Button – Stand By Mode
By holding this position for 5 seconds the receiver will automatically go in Stand-By Mode. For
complete Shut Down please Press the ON/OFF Switch on the Rear side.
Note!
If LCD display when turning on the QBox is flashing two times in RED color it means that
there is a problem with the USB Pen which is not inserted correctly or the content in it is not
correct. For this reason you need to open the receiver and check USB Pen connection.

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1.5 Explanation Rear Panel
Power Switch
The main power switch completely cuts power from your QBox.
Power Cord
Plug the power cable into the main power socket. You must not connect the power plug to anything
other than a socket that supplies 110V/60Hz or 230V/50Hz.
E-SATA Connector
This is the connector to connect an external Hard Disk E-SATA. E-SATA HardDisk needs to be
externally powered.
Digital Audio Output (SPDIF)
You can connect your QBox with an optical (Toslink) cable to your HiFi-Amplifier or DSP. The AC3
signal is also available at this port in case the selected channel transmits Dolby Digital signals.
Scart Output (TV and VCR)
Connect your TV, projector or beamer to your QBox using a Scart cable (TV).
Connect your VCR or DVD player to your QBox using a Scart cable (on VCR). Remember, the VCR
Scart is not designed to record a video signal from the VCR or DVD player.
Please read carefully point 3.1 when you first startup your QBox.
Composite Output
Connect your QBox with a RCA/Cinch cable (red and white) to your HiFi-Amplifier (e.g. AUX In or
Tape In ports). You can optionally connect your QBox to a TV using a RCA/Chinch cable.
RBG Output
Connect your QBox with a RCA/Cinch cable (red, blue and green) to your TV, projector or beamer on
RGB (component) input. This is just a video Output.
HDMI

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Connect your QBox with a HDMI cable (non included) to your TV HDMI input. HDMI is the highest
performance signal (video and audio) transmission output for your QBox High Definition.
Please read carefully point 3.1 when you first startup your QBox.
RS232
You can connect your QBox The Serial Port is used to update the operating system. Please connect
a serial null modem cable here.
LAN Connection (Ethernet 10/100Mbit, RJ45)
The Communication Port is an Ethernet port. It is used to communicate with your QBox via HTTP,
FTP, NFS, Telnet and Samba to access your recorded movies, to upload channel lists, etc. This port
is also used to update the operating system of your QBox. Please use a regular patch cable or cross
cable to connect your QBox to your LAN. It is recommended to use a LAN switch, Router or Access
point to maintain a stable connection especially for LAN update procedure.
USB Input HUB (USB 2.0)
The USB Port is designed for devices that support the USB 2.0. The amount of supported USB
devices depends on the installed image (Software) and is still under development.
USB Port can be used for P.V.R. (Personal Video Recording) functions by connecting a USB Pens or
USB Drives. USB Port can be used for receiver update (see chapter 12)
Removable Filesystem USB Pen
The FileSsstem is hosted in an external USB Pen of 1GB slim format which can be easily removed
from the back side of the receiver and used in a PC to download the new firmware inside the
receiver. The USB Pen is used instead of internal memory so that the QBox can have larger room to
host more files, videos etc with NO space limitation.
It is possible also to use a different USB Pen simply removing the internal USB and installing the
entire filesystem into another USB Pen. QBox will boot from the USB where the filesystem is present.
LNB 1, 2, 3 – Tuner Slots
QBox is a multi-tuner Set Top Box. You can Plug and Play DVB-T, DVB-S2, DVB-C tuners. Tuners
must be compatible with QBox tuners. Please do not mount any tuner if you are not sure if the tuner
you are using is compatible with QBox Tuners.
QBox tuners are available by QBox resellers or directly by Duolabs Spa.

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Wi-Fi Antenna (optional)
QBox is capable to support WLAN connection with using the WLAN module optionally available
(please check your sales configuration on the carton box if available). Three Wi-Fi antennas are
needed to get the maximum performance for the WLAN module which operates following the 802.11n
Standard. The WLAN operates in a totally transparent way like LAN connection (see above) including
all its functionalities (see chapter 10.8)

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1.6 Remote Control
Mute Button POWER Button
Numeric KeyBoard
MENU Buttons
INFO Button
NAVIGATION Buttons
PVR STOP Button
AUDIO Button
BOUQUET Button
Option Buttons
MEDIA Button
TEXT Button
RADIO Button
TV Button
VIDEO Button
PVR REC Button
PVR Mode Buttons
OK Button
HELP Button MULTIFUNCTION Button
EXIT Button
VOLUME Button

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Important notes about operation
All functions of the QBox can be controlled via OSD-Menu (On-Screen-Display). This makes the
handling of the QBox very easy for you. All options are indicated by four colored dots or beams (red,
green, yellow, blue) in the OSD-Menu and can be started with the Option Buttons on the Remote
Control.
Depending on the chosen Menu, these options do vary.
The Options Buttons of your remote control
have multiple functions. You will notice control
symbols below the four colored Options
Buttons, the TV- and the RADIO Button.
In PVR Mode these buttons are used to control
the digital recording according to their symbols.
Pressing the VIDEO-Button on your remote
control will activate the PVR-Mode.
The Info bar will also indicate this. It changes
from showing the channel information to showing
the control symbols for the PVR-Mode.
In general the menus are controlled using the
Navigation-Buttons on your remote control.

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The Power-Button switches your QBox on and off.
Pressing the MUTE-Button mutes the Volume. A crossed speaker symbol will appear on the TV screen.
Pressing it again or pressing one of the Volume +/- Buttons brings back the audio. The Mute-Button deletes
a character during text input.
Enter a service number to directly access the option by using the Numeric Keypad. The service numbers
are on the left side of the service list. The Numeric Keypad can also be used to enter the Teletext page
number.
All Menus and Service lists are closed with the EXIT-Button.
The Volume +/- Buttons control the volume of the audio. Pressing + will make turn it up and pressing - will
turn it down.
If no OSD menu is visible on the screen and you are in TV or RADIO-Mode, pressing the INFO-Button will
reveal the EPG information of the chose channel if it is available.
In general the menus are controlled using the Navigation-Buttons on your remote control. To get into a
submenu you have to press the OK-Button.
By pressing the AUDIO-Button you can choose the different audio tracks offered by the station.
All possible options are shown by the four colored dots/blocks (red, green, yellow, blue) and can be
activated by the Options-Buttons. These buttons have multiple functions and are also used to control the
PVR-Mode. Depending on the menu you currently are in the options will change and will be named
differently.
Pressing the TV-Button activates the TV-Mode. In PVR-Mode this button is mapped with the stop function
as indicated by the small square underneath it.
Pressing the PVR STOP Button the PVR will stop immediately from recording.
Check chapter 7.3.2
Pressing the PVR START Button the PVR will start immediately recording in “Add recording (indefinitely)”
mode.
Check chapter 7.3.1
Pressing the Bouquet +/- Buttons will jump back and forth between the bouquets.
If you are in TV- or RADIO-Mode, pressing this button will bring up the OSD main menu.
You can switch to the needed option by pressing the Navigation-Buttons up or down.
If you are in the service list, pressing the MENU-Button brings up the service menu.
By pressing the OK-Button you confirm a selection in the menu or service list navigation. If no OSD menu
is present on your screen, the Infobar is shown once you press the OK Button.
Pressing the RADIO-Button activates the RADIO-Mode.
Pressing the VIDEO-Button activates the PVR-Mode. The Infobar will show the control symbols. You can
instantly start recording by pressing the red Options-Button on your remote control.
All possible options are shown by the four colored dots/blocks (red, green, yellow, blue) and can be
activated by the Options-Buttons. These buttons have multiple functions and are also used to control the
PVR-Mode. Depending on the menu you currently are in the options will change and will be named
differently.
Pressing the HELP-Button activates the Help menu.
The TEXT-Button activates the Teletext.
The MULTIFUNCTION button in a user customizable button which gives direct access to a user pre-defined
function. Function can be defined via plug-in by the user.
The MEDIA Button gives the user the direct access to the media functions control panel.
Numeric KeyBoard
VOLUME Buttons
INFO Button
AUDIO Button
NAVIGATION Buttons
MUTE Button
EXIT Button
TV Button
PVR Mode Buttons
POWER Button
PVR STOP Button
PVR REC Button
BOUQUET Buttons
MENU Button
OK Button
RADIO Button
VIDEO Button
Option Buttons
TEXT Button
HELP Button
MULTIFUNCTION Button
MEDIA Button

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2 Installation
2.1 Check for updates.
When the Set Top Box is received it is possible that many new features are already been
implemented in the meanwhile. A firmware update is important to be made.
Before starting the receiver please check on the official web site www.qboxhd.com or
www.duolabs.com if there is any firmware update that may have fixed some previous problems.
Check on the update section 12 of this manual how to perform the update on your receiver.

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2.2 Before turning the QBox HD on.
Please remove the protection plastic from all the box and clean the front and rear panel carefully
before turning the receiver on.
IMPORTANT NOTE!
To clean the front panel plastic after removing the protection film please use small quantity of
water mixed with glass cleaning products.
DO NOT USE:
•Acetone
•Any Chemical solvent.
•Alcohol based products.
•Trichloroethylene is a chlorinated hydrocarbon known as TCE, Trike, Tricky and Tri...
The usage of the above products may cause opacity effects on the front panel plastic.
NO WARRANTY WILL COVER SUCH KIND OF DAMAGE!!

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2.3 Turning the device on
- Place the batteries inside the battery compartment of the remote control keeping in mind the
right polarity.
- Before using the QBox, please read the safety instructions (See chapter 1.1 Safety
instructions)
- Connect the LNB or antenna with a coaxial cable to LNB in or Antenna in at your QBox. See
chapter 1.3.2 Explanation rear panel.
- Connect the QBox to your TV using a HDMI or Scart-cable.
- Plug in the power cable into the QBox and then into a 110V/60Hz or 230V/50Hz power
socket.
Please mind carefully chapter 3.1 before connecting HDMI or SCART at the first use of
QBox
- If you are using a switchable power socket please shutdown your QBox into deep standby
before switching off the power socket. See chapter 4.1 Turning your QBox on and off
- If you switch on your QBox for the first time, you will see the setup wizard. The setup wizard
will guide you through the first time installation. Follow the instructions on the screen. See
chapter 3. Start wizard.

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3 Start wizard
The start wizard helps you with the basic setup of your QBox.
3.1 Video output selection
READ CAREFULLY!
At the first usage of your QBox you have to set up the video/audio output for your receiver.
There are two possible options:
1. Connection using the HDMI.
a. First of all turn on your TV Set and go to HDMI input. Some TV Set will allow the user
to select the HDMI input right after the detection of the receiver’s HDMI signal.
b. During the startup the receiver will negotiate with the TV Set the video output
preferences and will set itself at the maximum possible resolution.
2. Connection using other outputs different than HDMI.
If there is not HDMI connected the receiver will automatically set as output the SCART or
RGB. In this case nothing must be done.