Duroflame Abel User manual

20.5
Manual

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Introduction 5
1 Warranty conditions and recommendations 6
Warranty conditions 6
Recommendations for safety 7
Recommendations for operation 8
2 Operation 9
The fuel 9
Operation 10
3 Use 11
The remote control 11
3.1.1 Multifunctional graphic display 11
3.1.2 Up arrow 11
3.1.3 Down arrow 11
3.1.4 Menu/Previous 11
3.1.5 OK/Confirm 11
3.1.6 ON/OFF 11
Multifunctional graphic display 12
4 Installing a stove 13
4.1.1 Precautions 13
4.1.2 Stove location 13
4.1.3 Connection 14
Starting a pellet stove 15
4.2.1 Starting for the first time 15
4.2.2 Switching on the pellet stove 16
4.2.3 Ignition 16
Pellet stove in operation 17
Switching off the pellet stove 17
Settings 18
4.5.1 Language 18
4.5.2 Date and time 18
4.5.3 Weekly programme 18
4.5.4 Loading pellets 18
5 Periodic maintenance 19
General maintenance 19
5.1.1 Cleaning the burn pot and ash pan 19
5.1.2 Cleaning the glass 19
5.1.3 Cleaning of lacquered metal parts 19
5.1.4 Cleaning the combustion chamber 20
5.1.5 Cleaning the pellet container 20
5.1.6 Maintenance schedule 20
Annual maintenance 20
5.2.1 Abel/Abel Large 21

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6 Problems and solutions 22
No pellet supply 22
No ignition 22
Pellet stove gets too hot 23
It gets too hot in the house 23
7 Fault reports and solutions 25
7.1.1 ERROR 1 25
7.1.2 ERROR 5 25
7.1.3 ERROR 6 25
7.1.4 ERROR 8 25
7.1.5 ERROR 9 25
7.1.6 "Service" 25
8 Components 26
Explanation of parts 26
8.1.1 Circuit board 26
8.1.2 Data cable 26
8.1.3 Auger motor 26
8.1.4 Mortar 26
8.1.5 Pressure monitor 26
8.1.6 Maximum thermostat 26
8.1.7 Glow plug 26
8.1.8 Flue gas fan 26
8.1.9 Convection fan 27
8.1.10 Encoder 27
8.1.11 Flue gas temperature sensor 27
8.1.12 Room temperature sensor 27
9 Component test / Reset service message 28
9.1.1 Testing the auger motor 28
9.1.2 Testing flue gas fan 28
9.1.3 Testing convection fans 28
9.1.4 Testing the channelling motor 28
9.1.5 Testing the glow plug 28
10 Resetting the burning hours 29
11 Circuit diagram 30
12 Technical specifications 31
11 Statements of conformity 33
12 Performance statements 35

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Introduction
Dear client,
We would like to thank you for your choice of and confidence in Duroflame pellet
stoves. Duroflame pellet stoves are designed, developed and manufactured in the
Netherlands with the utmost precision and attention. This is to achieve the greatest
possible user enjoyment and to protect the safety of both user and installer.
To enjoy your Duroflame stove as much as possible and to use the stove in the safest
way, we recommend that you read this manual carefully before using the stove.
We also recommend that you keep the manual within easy reach of the stove, so that
it is easily and quickly accessible. In case of loss or damage of the manual you can
request a copy at Duroflame. The manual is also available on our website.
Important matters in this manual are shown with the illustrations below. Pieces of text
will also be printed in bold to draw extra attention to them.
Important symbols:
Please note:
Please read the corresponding section carefully in
connection with this warning symbol. This text contains
information that you should know to ensure the proper and
safe operation of the pellet stove.
Information:
This symbol indicates important information on the proper
functioning of the pellet stove.
Due to the constant improvement of Duroflame products Duroflame reserves the right
to make changes and additions to this manual without prior notice. The (partial)
copying of this manual without the consent of Duroflame is prohibited.

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1 Warranty conditions and recommendations
Warranty conditions
Duroflame guarantees its pellet stoves for 2 years, provided that the guarantee
certificate (invoice) and accompanying documents are present. This guarantee does
not apply to parts subject to normal wear and tear, for example the firebox. The
electrical and electronic components and the fans are guaranteed for 2 years,
with the exception of the glow plug. The guarantee only covers the glow plug if it
can be proven to be defective at the time of purchase. The guarantee does not apply
to parts which become defective due to lack of maintenance and/or the use of poor
quality pellets. The guarantee shall also not apply if damage is caused by
atmospheric influences, natural disasters, electrical surges, fire, faulty (electrical)
installation or maintenance not carried out in accordance with the manufacturer's
instructions.
 Duroflame shall ensure that the agreed deliveries are carried out properly and in
accordance with the standards (prevailing in its branch), but shall never give a
more far-reaching guarantee in respect of these deliveries and activities than has
been expressly agreed between the parties.
 During the guarantee period, Duroflame guarantees the usual normal quality and
soundness of the delivered product.
 If for the goods supplied by Duroflame a guarantee has been issued by the
manufacturer or supplier, that guarantee shall apply equally between the parties.
Duroflame will inform the other party about this.
 If the purpose for which the opposing party wishes to treat, process or use the
goods deviates from the normal purpose of these goods, Duroflame only
guarantees that the goods are suitable for this purpose if it has confirmed this in
writing to the other party.
 No appeal to the guarantee is possible, as long as the other party has not paid
the price agreed for the goods and/or the fee agreed for the work.
 The previous paragraph does not apply to the consumer.
 In the event of a justified appeal to the guarantee, Duroflame shall - at its
discretion - take care free of charge of repair or replacement of the goods, of the
correct performance of the work agreed, or of reimbursement or a reduction of
the price agreed. In the event of additional damage, the provisions of the liability
article contained in these general conditions shall apply.
 Contrary to the preceding paragraph, the consumer shall have the choice
between repairing or replacing the goods or still properly carrying out the agreed

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work, unless this cannot reasonably be demanded of Duroflame. Instead the
consumer may always dissolve the contract by written declaration or demand a
discount on the agreed price.
 We strongly recommend opening the stove door ajar during periods when the
stove is not in use. This will prevent moisture problems in the stove.
Recommendations for safety
 Installation, repair and maintenance of the stove may only be carried out by
qualified personnel. Pay particular attention to electrical connections and joints.
Make sure that all electrical connections are properly secured to prevent contact
with the rest of the stove.
 All local provisions, including those referring to national and European standards,
must be respected when installing and using the device.
 The appliance is not intended for use by children under the age of 8. This unit
may be used by children aged 8 and above and by persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, if
they are supervised or instructed in the safe use of the unit and understand the
hazards involved. Children should not play with the machine. Keep the machine
and the mains cable out of reach of children under the age of 8. Do not allow
children to clean or service the machine unless they are older than 8 years and
are supervised.
 After unpacking the product, check it thoroughly and carefully. If the contents of
the package are incomplete or incorrect, please contact the dealer from whom
you purchased the product. Do not leave packaging materials within the reach of
children or persons with reduced physical, sensory or mental capabilities, for
whom this could present a danger.
 All packaging materials can be reused in similar applications or possibly as
waste similar to municipal solid waste, in accordance with regulations.
 A broken stove that is beyond repair contains valuable raw materials that can
be reused after processing. Therefore, ask the municipal waste disposal service
for advice on environmentally friendly disposal and processing.
 For the correct application and use of the stove, it is important that each user
reads this manual carefully and completely and follows the instructions.
 The stove may only be used for the purpose for which it was designed. The
manufacturer cannot be held liable for damage resulting from incorrect use
and/or incorrect application.

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 Do not place any objects on the stove and ensure that objects are placed at a
safe distance from the stove. Failure to follow this recommendation can cause a
fire hazard.
 The responsibility for incorrect use of the stove lies entirely with the end user and
exempts Duroflame from all liability.
 Any modification of the stove and replacement with non-original parts may
endanger the safety of the user and exempts Duroflame from all liability. The use
of these modifications and replacements is forbidden without written permission.
 Do not twist or pull electric cables, even if the stove is disconnected from the
mains.
 Do not close or reduce ventilation openings. Ventilation openings are necessary
for good combustion and prevent the stove from overheating.
 Avoid touching the hot parts of the stove without protective clothing or
accessories.
 It is not permitted to operate the stove with an open fire chamber door. This could
lead to the formation of smoke in the room.
 The stove is an electrical device, therefore take care with moisture and liquids
around the stove. Before carrying out cleaning and/or maintenance, we
recommend that you switch off the stove, let it run its course and then unplug it
from the mains supply.
 The stove must be connected to a circuit breaker and an earthed socket, in
accordance with standards 73/23 EEC & 93/98 EEC.
 Improper installation or maintenance may cause damage to persons, animals or
objects. In this case Duroflame disclaims all liability.
 The stove must be completely cleaned and serviced after every 1200 hours of
operation or after every year of use.
Recommendations for operation
 Use the remote control to switch the stove off in the event of a fault or malfunction.
 After the stove has failed to start correctly, unburned pellets must be removed
before a new start-up attempt is made.
 Never throw pellets into the burner pot manually.
 Never light the stove in any other way than the described start-up procedure.
 Install the stove in a suitable room, equipped with ventilation, electricity, a flue
gas outlet and fire fighting equipment.
 Do not overheat the room heated by the stove, as this may cause health problems
 In case of fire in the flue gas duct, switch off the stove and keep the door closed.
 If the stove is placed on a combustible ground, a fireproof plate made of steel or
glass must be placed under the stove.

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2 Operation
The fuel
Duroflame pellet stoves use pellets as fuel. Pellets consist of wood fibres
which are pressed together under very high pressure. After which they, without
additives, take on their solid form. The burning of raw materials other than wood
pellets in Duroflame pellet stoves is not permitted, not even for lighting the stove.
If this is done, the warranty lapses and safety is compromised.
It is important that the composition of the pellets is of good quality. The quality of the
pellets influences the combustion and the pollution of the stove.
Characteristics of good pellets are:
Diameter: 6-7 mm
Length: 30 mm
Hard pressed
Free of additives, adhesives and resin
Calorific value of 20.244 kJ/kg
Moisture content of 7%
Good pellets prevent the following problems:
Poor combustion
Blockage of the burn pot
Blockage of flues
A quickly soiled window
Lots of ash and unburnt pellets

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Please note: damp pellets can cause poor combustion and therefore the above-
mentioned problems. Store your pellets in a dry place at least one metre away
from the stove. We recommend that you choose your pellets carefully. The use of bad
pellets can cause damage to your pellet stove, thus rendering the manufacturer's
guarantee and liability void.
Operation
Basically, a pellet stove works as follows: The pellet stove has a built-in pellet
container. From this hopper the pellets are transported to the burner pot via an auger.
A glow plug ignites the pellets in the firepot. The air required for combustion is forced
past the burner pot by the flue gas fan. The flue gases produced during combustion
are removed by the flue gas fan.
The pellet stove can create a warm air flow in the room in two ways, depending
on the model. One way is by means of a room fan in the stove and the other way
is by means of natural convection. As these air flows also prevent the stove from
overheating, it is very important that the applied air flow works and is not
blocked.

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3 Use
The remote control
3.1.1 Multifunctional graphic display
View the current data of the stove and the configuration menu.
3.1.2 Up arrow
By pressing this button in the main menu, you can adjust the temperature of the
stove. Used to scroll through the menu and increase variables.
3.1.3 Down arrow
By pressing this button in the main menu, you can adjust the stove's power or
set a programme. Used to scroll through the menu and reduce variables.
3.1.4 Menu/Previous
This button allows you to access and exit configuration menus.
3.1.5 OK/Confirm
Confirm the settings of the menus.
3.1.6 ON/OFF
Turns on the remote control. Switches the stove on/off and resets the alarms.

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Multifunctional graphic display
1. Battery status: If this symbol appears, the batteries are low. Replace the
batteries to prevent the remote control from malfunctioning.
2. Timer: indicates whether the weekly programme of the stove is on.
3. Date/Time: shows the time on the stove and the date.
4. Temperature: temperature in degrees Celsius. If present, the "Home" symbol
indicates the temperature measured by the internal gauge of the remote control.
Press the "UP" button to see and change the temperature of the stove. Then
press OK/CONFIRM.
5. Status of the stove: Displays the operating status of the stove.
6. Home: symbol indicates that the temperature displayed was measured by the
remote control.
7. Stove status description: Displays the status of the stove and the work phases.
8. Stove output: Displays the heating output of the stove. By pressing the DOWN
button you can view and set the stove output. Then press OK/CONFIRM.

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4 Installing a stove
4.1.1 Precautions
The installation of the stove must be carried out by qualified personnel.
The stove may only be installed in a suitable room, the room must be
 Comply with the operating and environmental conditions (described in this
manual).
 Be provided with electricity (230V 50 Hz (73/23/EEC))
 Be equipped with a chimney flue or vertical indoor or outdoor flue.
 Be provided with an outside air supply.
 Be grounded in accordance with EU standards.
The combustion of the pellets in the pellet stove gives rise to flue gases. To
discharge these flue gases, the stove must always be connected to a chimney
duct or an indoor or outdoor vertical flue. These flue gases are hardly visible, but can
become very hot. Therefore, avoid contact with the fumes.
4.1.2 Stove location
The position of the stove depends on the space and the possibility of positioning the
chimney/flue pipe. Consult the local authorities about the local regulations for the
installation of a stove with regard to the chimney/flue pipe and other regulations that
have been laid down. The manufacturer declines all responsibility if the installation
does not comply with the legislation in force.
For proper cooling of the stove, proper distribution of heat from the stove and for fire
safety, distances from other objects must be considered. See chapter 9 for exact
dimensions, this is different for each stove. The stove must also be positioned in such
a way that there is a good possibility of cleaning and maintaining the stove and the
chimneys.
The stove must not be placed in a bedroom, bathroom, shower, explosive
atmosphere or outdoors. The stove must also not be placed on a floor which
does not appear to be suitable for the weight of the stove. If the stove is placed on a
flammable surface, there must be a fireproof plate made of steel or glass under the
stove.

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4.1.3 Connection
Electrical connection
It is important that the stove is installed by qualified personnel. Connection to
the mains is by means of the power cable supplied. Make sure that the plug
always remains accessible when the appliance is installed. Make sure that the socket
is properly earthed. The stove is fused with a fuse at the back of the stove.
Connection to the flue gas duct
This chapter describes the conditions which the flue gas duct must satisfy. These
conditions, prescribed by us, must in no way be considered a substitute for the
existing rules. All local regulations, including those referring to national and European
standards, must be respected when installing the flue gas duct.
The factory is not responsible for the malfunctioning of the stove resulting from the
use of a flue pipe that does not comply with the conditions and regulations.
 Have the chimney and the pellet stove installed by qualified personnel.
 The internal diameter of the duct must be equal to or greater than 80
mm.
 Use only steel or stainless steel pipes, not plastic or aluminium, for the
duct.
 Only use pipes with a silicone sealing ring that can withstand high
temperatures.
 For bends, always use T-pieces with an inspection possibility for annual
maintenance.
 The connection between the stove and the chimney should be as short as
possible to ensure a good draught and to prevent condensation.
 Do not use more than three 90° bends (tees).
 Horizontal sections should not exceed 2 metres in length with a minimum
angle of 5°.
 Do not connect more than one appliance to a flue.
 Use insulated pipes outdoors to prevent condensation.

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Ventilation
For good combustion in the stove, it is necessary to provide the room in which the
stove is located with good ventilation. Poor combustion can be caused by poor
ventilation in the house. Especially in modern, airtight houses this can happen. Also
in rooms where (electric) ventilation is present, bad combustion can occur more
easily. By applying/installing the right ventilation, these problems can be prevented.
Good ventilation at the stove is compulsory.
The air inlet must have a total net surface area of 100 cm². This area must be
increased if there is an (electrical) extractor or other heating systems in the same
room (e.g. extractor hood or wood-burning stove).
It is possible to connect an external air intake on all Duroflame pellet stoves. With the
use of this external air intake the pellet stove uses outside air for combustion. The
combustion of the stove will then no longer be influenced by the room ventilation. Ask
your dealer about the possibilities.
The air inlets listed above must guarantee a minimum capacity of 50m³/hour.
The air supply may not be blocked under any circumstances.
Starting a pellet stove
4.2.1 Starting for the first time
Attention! When using the stove for the first time, please observe the following
advice:
 The curing process of the lacquers is only completed after a few fires. During
this curing process, vapours and odours may be released, which will not be
released later.
 Operate the stove at medium power for the first few times so that all the
mechanical parts can settle and the varnishes can harden. This will increase
the service life of the stove.
 Keep children away from the stove, the fumes released may be harmful to
their health. Adults should also be careful with these fumes and avoid
inhalation as far as possible.

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 Do not touch parts and surfaces until they have cooled down completely, the
parts and surfaces may still be unstable.
 Ventilate the room very well several times after and during the first use.
 The initial start-up of the pellet stove can take longer than usual. Because
the mortar has not yet been filled with pellets, it takes longer for the pellets
to reach the burner pot.
It is even possible that it takes too long and the pellet stove will display an
error message (Error1).
 In this case, hold down the ON/OFF button for a few seconds and then
restart the pellet stove with the ON/OFF button.
Carry out the following points before starting the pellet stove for the first time:
 Ensure that the pellet stove is installed correctly, as described in the previous
sections.
 Fill the reservoir with pellets/check that there are pellets in the reservoir.
 Check that the burner box is positioned as far back as possible and that the
glow plug is in front of the hole in the burner box.
 Check whether the door is closed properly.
4.2.2 Switching on the pellet stove
You do this by means of the power switch. The power switch is the switch that
sits next to where the power cable is plugged in.
Possible malfunction: Fout! Verwijzingsbron niet gevonden. No image
4.2.3 Ignition
 Check whether there are enough pellets in the tank.
 Check that the burner box is clean, that it is positioned as far back as
possible and that the glow plug is in front of the hole in the burner box.
 Check whether the door is closed properly.
To start the stove, press and hold the ON/OFF button for a few seconds until you
hear a beep.
The display of the remote control shows: "fan on". Now the pellet stove will start and
go through the following steps:

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Cleaning.
During this phase, the burner box is cleaned. Possible malfunctions are:
 Fault: ERROR 6
 Fault: ERROR 9
Pellets are loaded and the glow plug goes on.
During this phase, pellets are added and the glow plug is turned on, until fire enters
the burner.
The flue gas fan starts running more slowly. Possible malfunctions are:
 Possible malfunction: No pellet supply
Ignition and stabilisation
As soon as there is ignition, the flue gas temperature will rise and the stove will
recognise this as fire. Now the stove will go into stabilisation mode for a few minutes.
This means that the stove will feed less pellets to calmly start the fire. Possible
malfunction:
 Fault: ERROR 1
Pellet stove in operation
The pellet stove has successfully completed its start-up procedure and is now in
operation. The following text appears on the display of the remote control:
Fire on
Switching off the pellet stove
You can switch the pellet stove off with the ON/OFF button
You will now see the message COOL DOWN. This means that the stove is going
to cool down to a certain safe temperature. This may take a while. When the
pellet stove has cooled down sufficiently, the smoke fan (8.1.8) will stop running.

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Settings
You can adjust some settings via the MENU/PREVIOUS button.
Under the heading "User" you can change the following settings:
4.5.1 Language
You can set the language here. Use the arrow buttons to switch between the
languages
Use OK to save the changed setting.
4.5.2 Date and time
Here you can set the date and time. It starts with setting the day of the month.
Pressing OK takes you to the month to be set. And so on.
4.5.3 Weekly programme
Here you can set a weekly programme. For example, timer 1, confirm with OK.
The square in front of enabled is open. This means that it is not activated. By
pressing the up arrow, the box will turn white and you will activate the weekly
programme. (If you have activated something incorrectly, you can empty the
box again by pressing the down arrow) If you then press OK, you will move on
to Monday, and the same applies here. The box is open, activate the Monday
by pressing the up arrow and the box will become white. If you are, for example,
1 day too far, you can go back by pressing the MENU/PREVIOUS key.
When you arrive at the time, press and hold the up arrow. The time will increase
from 00:00. When you reach the stop time and press OK, you will return to the
main screen.
4.5.4 Loading pellets
In this menu you can run the auger to fill it with pellets.

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5 Periodic maintenance
General maintenance
For a long service life of the stove, it is important to carry out regular
maintenance and cleaning as described in the following paragraphs. For (fire)
safety reasons, it is necessary to have a complete maintenance carried
out by qualified personnel after every year of use, or every 1200 burning
hours.
Carry out all maintenance and cleaning when the stove is off, the plug has been
removed from the socket and the stove has cooled down.
Never use corrosive or aggressive cleaning agents on both external and
internal parts. Use of these agents can lead to corrosion and damage. Use of
these agents will invalidate the warranty.
Have defective components replaced by your dealer or manufacturer.
5.1.1 Cleaning the burn pot and ash pan
Clean the burn pot and the ash tray before each use. Cleaning the grate is
important for proper combustion. Without cleaning the burn pot, the holes in the
burn pot can become clogged and air can no longer reach the combustion
properly. This causes slagging. Make sure when cleaning that no ash or pellets
are left behind under the burn pot.
5.1.2 Cleaning the glass
To keep a clear view of the fire, it is necessary to clean the glass in the door.
How often the glass needs to be cleaned depends on the pellets used. You can
clean the glass by using a damp paper cloth dipped in ash. You can then use
this cloth to wipe the glass clean. Afterwards, you can rub the pane dry.
The glass in the stove can withstand high temperatures, but it can break if it
cools down too quickly. Therefore, always wait until the stove has cooled down
completely before cleaning with cleaning agents. If the glass is broken, the
stove must not be used any more and the glass must be replaced by qualified
personnel.
5.1.3 Cleaning of lacquered metal parts
Lacquered parts can be cleaned with a moist cloth or a (natural) chamois
(because of the lint that can be left behind). Do not use benzene, alcohol or
similar.

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5.1.4 Cleaning the combustion chamber
It is important to regularly vacuum and empty the pellet stove. For this purpose,
use a hoover suitable for sucking ash or a special ash vacuum cleaner.
5.1.5 Cleaning the pellet container
Clean the pellet container every 3 months, depending on your pellets and
usage. If too much dust and sawdust accumulates at the bottom of the
reservoir, the auger may not be able to load enough pellets or it may even jam
and cause damage.
5.1.6 Maintenance schedule
Parts/ Period For all
uses
2 days 7 days 90
days
Annually
& after
1200
fires
Firepot x
Glass x
Fire chamber x
Flues/Heat exchanger x
Pellet container x
Annual maintenance
Every year or after 1200 hours of operation the pellet stove must undergo a complete
maintenance for the preservation of the stove and your own safety. For this purpose
the stove must be dismantled completely and the heat exchanger and the flue must
be cleaned. This is important because otherwise the stove will be clogged up with ash
and dust. This annual maintenance has to be done by qualified personnel. Below you
will find the different models with the parts to disassemble for cleaning the flue and
heat exchanger.