Warranty terms
Duun VM410 has 12 months guarantee against defects in materials and workmanship.
Parts that are not originally manufactured by Duun Industrier as, for example, wheels, hydraulic parts,
etc. are subject to these suppliers’ guarantees and terms.
Parts that are considered wearing parts are not included in the warranty - these are specified in a
separate table at the bottom of this page.
In cases where a repair is considered to be included as a matter of warranty, the representative must
inform the supplier's representatives that the repair is thought to be carried out as a matter of
warranty.
The following information must be registered in this connection:
•The product designation
•The product's serial number. (see machine identification p.2)
•Date of sale
•The product owner address, tel. no.
•The seller with address, tel. no.
In case of such a repair, the supplier is presented with a claim within 3 weeks after the repair date.
Replaced parts are to be kept until a decision has been made with reference to the claim and the
replaced parts are to be forwarded to Duun Industrier as for assessment if so required.
As the employment of the product is beyond our control, we may only guarantee the quality and do
not accept liability for the product's general performance.
Warranty liability requires that scheduled maintenance be done.
Duun Industrier as reserves the right to modify the design and specifications and/or make alterations
and improvements without notification.
What is not included in the guarantee:
•The guarantee does not cover financial loss as a result of interruption of operation.
•The guarantee does not cover consequential loss due to defects.
•The guarantee does not cover defects or damage caused by misuse and uses that are not in
accordance with the instruction manual’s specifications and guidelines.
The following parts and materials are considered wearing parts and are not covered by
warranty:
•Chain saw bar
•Chain saw
•Splitting knives
•Feeding belt
•Oil filter
•Hydraulic oil
