DW VMAX A1 G4 User manual

※The picture might differ according to the specification and model.
※Contents of this user manual are protected under copyrights and computer program laws.
Before using the system, please read this User Manual and keep it for future reference.
Rev: 02/23
USER MANUAL

WARNING
TO REDUCE FIRE OR SHOCK HAZARD,
DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE.
The installation should be made by a qualified service
person and conform to all local codes.

Cautions
Read Before System Operation
Follow these details to prevent material damage or personal injury.
Signs of Caution and Warning
Warning: This sign indicates that the user could die or seriously get wounded if not used or installed properly.
Caution: This sign indicates that the user could be wounded or could expect property damage if not used or installed
properly.
Warning: Do not expose the product to fog, rain, or too much humidity to decrease the danger from electric shock or
fire.
General Warning
Warning
1. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire.
2. Do not disassemble or reassemble the product. It may cause malfunction or fire.
3. Enquire about your vendor for repair. It may cause electric shock or fire if the repair is not done properly.
4. Do not touch the product with wet hands. It may cause malfunction or electric shock.
5. Product installation must be ensured by a professional for product installation, or it may cause malfunction, electric shock,
or fire.
6. Ground applies to video products equipped with a 3-wire grounding type plug having a third (grounding) pin. This plug
only fits into a grounding-type power outlet. If grounding is not done, it may cause malfunction or electric shock.
7. Ground connection must not touch gas pipe, water pipe, or telephone line. If grounding is not done properly, it may cause
an electric shock.
8. Prevent metallic foreign substances from going inside the product. It may cause malfunction or electric shock.
9. Do not spray insecticide or flammable spray while driving. It may cause a fire.
10. Place the system in an open place where air ventilation is guaranteed, or it may cause overheating and seriously damage
the system to be fired.
11. Prevent water from instilling inside electrical parts. Clean with a dry towel or malfunction or electric shock could result.
Caution
1. Use the power cord, which is supplied or recommended by the supplier. The internal fan rotates at high speed and may
cause an accident.
2. Do not drop, give strong vibration or shock to the product. It may cause malfunction.
3. The air inhaler of the front panel and air outlet of the back panel must not be blocked during installation.
The internal temperature of the product would be greater than allowable and could cause malfunction or fire.
4. Do not touch the product or the power cord when there is thunder. It may cause electric shock.
5. Do not install the product near or on top of the heating source. The internal temperature of the product would be greater
than allowable and could cause malfunction or fire.
6. Do not install the product in an inclined or unstable location or where vibration could be committed. It may cause
malfunction.
Cautions about the Power
Warning
1. Must use the outlet of the grounding to connect the power cord, or it may cause a fire.
2. Do not connect on the middle of the power cord or use an extension cord. It may generate heat or cause a fire.
3. Do not touch the power cord with wet hands. It may cause electric shock.
4. Keep the power cord dry and protect it from humidity. It may generate heat or cause a fire. The power cord is not waterproof.
5. Hold the body of the plug while removing the power plug. Do not pull the power cord. Damage to the power cord may
generate heat or cause a fire.
6. Check the power plug regularly. Humidity and moderation in smoking may cause a fire.
7. Remove the power cord from the outlet when the product is not used for a long time. It may cause short-circuit or electric
shock.
Caution
1. Do not turn off the power by removal of the power plug. To turn off the power, click the power button from the front panel.
When the system stops abnormally, the power button might not work. Click the power button for 5 full seconds to turn the
power off.
2. Do not cut off the power artificially or give shock or vibration to the unit while the hard disk is activating. It may cause hard
disk failure or loss of data.
Remarks
※Pictures and buttons are subject to be changed or modified up to different models.
※Function or configuration is subject to be changed or modified without prior notice for improvement of the product.

Table of Contents
1. GETTING STARTED ................................................................................................................................ 2
1.1 CHECKING SUPPLIED ITEMS .....................................................................................................................................2
1.2 SYSTEM SETUP ..........................................................................................................................................................3
1.3 SYSTEM SHUTDOWN .................................................................................................................................................4
1.4 SYSTEM EXPLANATION .............................................................................................................................................5
2. STARTUP WIZARD ................................................................................................................................. 8
2.1 LANGUAGE .................................................................................................................................................................8
2.2 NETWORK...................................................................................................................................................................8
2.3 NAME AND TIME ZONE............................................................................................................................................ 11
2.4 CAMERA CONNECTION............................................................................................................................................ 11
2.5 PRODUCTION REGISTRATION................................................................................................................................. 12
2.6 FIRMWARE UPGRADE ............................................................................................................................................. 12
2.7 FINISH ....................................................................................................................................................................... 12
3. OPERATION.............................................................................................................................................13
3.1 USER LOG-IN ........................................................................................................................................................... 13
3.2 LIVE DISPLAY MODE ............................................................................................................................................... 14
3.3 PLAY B AC K RECORDED IMAGES ............................................................................................................................. 18
3.4 SEARCH RECORDED IMAGE ................................................................................................................................... 19
3.5 DST SETTING AND IMAGE PL AY B A CK ................................................................................................................. 23
4. SETTING ..................................................................................................................................................24
4.1 SYSTEM .................................................................................................................................................................... 25
4.2 DEVICE..................................................................................................................................................................... 32
4.3 ALARM .....................................................................................................................................................................40
4.4 RECORD ................................................................................................................................................................... 43
4.5 NETWORK................................................................................................................................................................ 47
4.6 EXPORT ................................................................................................................................................................... 55
5. WEB SURVEILLANCE WITH WEB BROWSER .............................................................................58
5.1 WEB LOGIN ............................................................................................................................................................ 58
5.2 WEB MONITORING ................................................................................................................................................. 58
5.3 WEB PLAY B AC K ..................................................................................................................................................... 59
5.4 DVR’S SETUP MENUS FROM THE WEB VIEWER ...............................................................................................60
6. Q & A .........................................................................................................................................................61
7. SPECIFICATIONS ..................................................................................................................................62
WARRANTY INFORMATION ......................................................................................................................... 64
LIMITS AND EXCLUSIONS..............................................................................................................................65

User Manual 2
1. Getting Started
1.1 Checking Supplied Items
Make sure that you have the following items supplied with your DVR. If any of these items are
missing or damaged, notify your vendor at once. Keep the packing utilities for moving or
storage purposes.
Items
Photo
Quantity
Quick Start Guide and
download instruction card 1
DC 12V adapter and
power cable (*4-channel
models do not come with
power cable)
1 set
Rubber mount*
*Included contents may differ
depending on the DVR model
1 set (4 Pieces)
USB mouse 1

3 VMAX A1 G4™ DVR
1.2 System Setup
1.2.1. Connect External Devices
Follow the diagram below to connect all necessary external devices to your DVR. Please note
that the number of ports available may differ based on the model. See the product’s
specifications at the end of this manual for more information.
1.2.2. System Startup
After connecting all external devices to the DVR, power up the DVR by connecting the provided
12V power adapter to the rear panel or the recorder. The boot logo will display. Please wait until
the boot process completes.
When logging in for the first time, you will be asked to set up a new password. The password
must be between 8-12 characters, with at least 3 combinations of uppercase letters, lowercase
letters, and special characters. Do not use spaces. Acceptable special characters are 『~ ‘ ! $ ^ ( )
_ - | { } [ ] ; . ? /』.
If you have already created an Administrator password, click anywhere on the screen and enter
the username and password in the login popup window. There is only one Administrator

User Manual 4
Account configurable in the DVR. It is assigned with an unchangeable User ID marked as
‘admin’. The administrator account has full access to the DVR and its configurable parameters
and can also create new users and assign rights to the new user accounts.
If DVR is set to use the AUTO LOGIN setting, the login process is not necessary
NOTE
1. If the network configuration is set to DHCP mode but there is no DHCP
server in the network or the network is not connected it may take a few
minutes to start the system after turning on the power.
2. The mouse is included with the DVR. In case you need to replace it, it is
highly recommended to choose from well-known major brands such as
DELL, MICROSOFT, LOGITECH, or HP.
3. Do not forget the administrator’s password that was set for the first time.
In case the password is forgotten, contact your local dealer for help.
4. Refer to Section 4.1.2 User for AUTO LOGIN and AUTO LOGOFF.
1.3 System Shutdown
To turn the DVR’s power off, click the Exit button [ ] on the toolbar and select [SHUTDOWN]
in the pop-up screen as below. Do not turn off the power by unplugging the power plug.
Enter the Administrator password and click [OK] to shut down the system. Click [YES] to
confirm to power OFF. Please unplug the power cable for a complete shutdown.
NOTE
Users can input passwords using the virtual keyboard.

5 | VMAX A1 G4™ DVR
1.4 System Explanation
1.4.1. Front Panel
** Front panel may differ according to the model.
1.4.2. Power: System ON/OFF
1. Power (On the backside)
2. LED indicator: indicates system status for power, record and network status.
3. USB port: for backup and upgrade.
1.4.3. Toolbar in Live Mode
In Live view, move the mouse cursor to the bottom of the screen to show the menu bar.
•Menu: click on the menu button to access the DVR’s main menu screen. See
Section 4 - Setting.
•Display mode: select the display split mode from the available
options. Select 1CH, 4CH, 9CH, or 16CH mode. Available options may differ based on the
model.
•Sequence: start and stop Sequence mode while viewing live video. Camera
channels will sequence through the selected Display mode. The sequence is disabled if
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all channels are displayed.
•Channel number: switch to a single-channel view of a specific channel by
pressing the corresponding number.
•Emergency recording: the system records all channels with the full-frame rate at
the maximum resolution regardless of the recording setting. To stop the emergency
recording, click the same icon again.
•Export: backup recorded video to an external device. See Section 4.6 Export.
•Playback: switch to playback mode. See Section 3.3 Playback Recorded Image.
•Search: open the search options screen. See Section 3.4 Search Recorded Image.
•Exit: exit the DVR with three different options: log off, reboot and shutdown.
•Pin: when selected, the DVR’s menu bar will be displayed on the screen
permanently, regardless of the mouse’s position.
1.4.4. Toolbar in Playback Mode
In the Playback view, move the mouse cursor to the bottom of the screen to show the menu bar.
•Channel: indicates the currently selected channel.
•Intelligent search bar: shows
recording status for the selected channel from 00:00 to 24:00 hours. A white, vertical
line indicates the time currently displayed. Moving the white, vertical line will update the
video shown.
•Previous/next date search: Move to a previous date or the next date to search.
•Playback controls:
•: Playback speed control. (X32 / x16 / x8 / x4 / x2).
•: Move backward one second
•: Stop button

7 | VMAX A1 G4™ DVR
•: Play button
•: Move forward one frame
•: Playback speed control. (X2 / x4 / x8 / x16 / x32)
•: Current playback speed
•Screen display mode: select the display split mode from the available options.
Select 1CH, 4CH, 6CH, 9CH, 10CH, 13CH or 16CH mode. Available options may differ
based on the model.
•Export: backup recorded video to an external device. See Section 4.6 Export.
•Search: open the search options screen. See 3.4 Search Recorded Image.
•Exit: close playback mode and move to Live mode.
•Pin: when selected, the DVR’s menu bar will remain pinned on the viewing screen,
regardless of the mouse’s position. Deactivate the Pin to undo this setting.

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2. Startup Wizard
When the DVR is launched for the first time, the STARTUP WIZARD will appear. This wizard
helps you setup the DVR’s most basic settings for proper functioning. You can access the
startup wizard at any time by clicking the [ ] button for the Startup Wizard in MENU >
SYSTEM > SETTINGS. (See Section 4.1.5 Settings).
2.1 Language
Select the language according to the country or user’s preference.
If “Run Startup Wizard upon reboot” is selected, the startup wizard will appear every time the
system is started.
2.2 Network
Setup the DVR’s network settings for remote connection. You can select to manually configure
the DVR’s network settings (Manual Config.). You can also allow the system to setup the
network settings automatically by selecting AUTO CONN. (PathFinder™).

9 | VMAX A1 G4™ DVR
If Manual Config. has been selected, setup the information below:
•NETWORK TYPE: Select either STATIC IP or DHCP for dynamic IP.
If DHCP is selected, the DVR will automatically configure the network settings according
to the current network requirements. If DHCP is selected, click the “IP DETECT” button
to automatically detect all the network settings.
If Static IP is selected, manually enter all necessary network settings. For proper
configuration, it is recommended to assign the DVR a DHCP address and let it auto-
discover all the proper network settings, and then change the Network Type back to
Static IP and save the changes
•IP ADDRESS: Displays the DVR’s IP address. If DHCP is selected, the IP address will
automatically adjust to match the network’s requirements. You can also manually
change the IP address as needed.
•SUBNET MASK: Subnet Mask classifies the subnetwork that the DVR system belongs to.
For more information, please consult your network administrator or your internet
provider.
•GATEWAY: This is the IP address of the router or gateway server. It is required when
connecting to the DVR through the external router over the Internet (from another
network). For more information, consult your network administrator or your internet
provider.
•DNS SERVER: Enter the IP address of the Domain Name Server (DNS). You should input
the DNS Server information to use DDNS, Email Notifications and NTP Server. For more
information, please consult your network administrator or your internet provider.
•TCP/IP PORT: Input the port number to use when connecting to the DVR locally or
remotely. The default is Port 9010.
If your ISP blocks Port 9010, you need to input another valid port number (ex, 9020).
•WEB PORT: Input the port number to use when connecting from the Web Browser. The
default is Port 80. If your ISP blocks Port 80, you need to input another valid web port
number (ex, 8080).
•RTSP Port: input the port number that is used for connecting to RTSP. The default is
Port 554.
- Main Stream: rtsp://{IP ADDRESS}:{rtsp port}/main/ch{number}
- Sub Stream: rtsp://{IP ADDRESS}:{rtsp port}/sub/ch{number}
•BANDWIDTH LIMIT: Depending on the setting made by the user, the system can control
the volume of data that is transmitted over the network, ranging from 25 kbps up to
1Gbps. This function is most effective under narrow bandwidth network conditions or
when the user wants to limit “network bandwidth occupied by video transmission” to a

User Manual | 10
certain level. The default is 100 Mbps
•UPnP (Universal Plug and Play) Port Forwarding: If in case of UPnP supported router,
DVR forward port automatically after communication with the router without
complicate port forwarding setting at router
Once the PC has discovered the DVR, double-click on the icon to open the DVR’s web client.
Enter your User ID and Password to log in and click “Connect” to connect. For more
information on accessing the DVR web client, see Section 5 Web Monitoring with Web
Browser.
NOTE
1. The maximum number of simultaneous remote connections is 10 users.
2. For the other network settings, such as DDNS, Notification, Mobile Push & P2P
Cloud, please see Section
4.5 Network.
If the Auto connection (PathFinder) has been selected, connect the DVR to the
PathFinder system. The DVR can then be reached by mobile device using the QR code.
NOTE
For more information, please see Section
4.5.5 PathFinder.

11 | VMAX A1 G4™ DVR
2.3 Name and Time Zone
Set the DVR’s name and select the local time zone.
2.4 Camera Connection
Enter a camera name for each camera channel of the DVR.

User Manual | 12
2.5 Production Registration
Provide user information to register the DVR.
2.6 Firmware Upgrade
Upgrade the DVR’s firmware by network connection.
2.7 Finish
When the Setup Wizard is completed, click “FINISH” to close the wizard and go to the
Live view screen.

13 | VMAX A1 G4™ DVR
3. Operation
3.1 User Log-in
Input USER and PASSWORD after turning on the system. The default USER “admin” and the
PASSWORD is blank.
NOTE
1. The LOGIN window will be permanently displayed until a user logs in with the
right USER and password.
2. If DVR is set as AUTO LOGIN, the login process is not necessary. See “Section
4.1.2 User” for more information.
NOTE
The key in the virtual keyboard includes often-used words, such as “Admin, root,
http://, rtsp://, www., .com, .net, .org, etc.”.

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3.2 Live Display Mode
3.2.1. Channel Selection
Live images from your cameras can be seen in 1, 4, 6, 9, 10, 13 and 16 screen splits (varies by
model). Click the display mode button ( ) on the toolbar to change the
display to the next layout or sequence. To switch from a multi-channel view to a single camera,
click on a channel. To return to the multi-channel mode, click the left mouse button again.
“VIDEO LOSS” is shown when no camera is connected or disconnects suddenly. When a camera
is disconnected, a warning sound shall be generated depending on the system setting.
If a user is not authorized to view a channel, DW logo will show instead of Live video.
3.2.2. Icons
In Live mode, icons will appear on the screen to notify of the system mode or status.
The icon is shown at the right-upper
corner of each channel screen
The icon is shown at the right-bottom corner of
fullscreen
Continuous recording
No HDD detected
Motion detection recording
The emergency recording is in
use
Sensor activated recording
PTZ is enabled
Continuous + motion alarm
recording
Warning for exceeding
temperature
Continuous + sensor activated Sequence mode is enabled

15 | VMAX A1 G4™ DVR
Recording
Motion detection + sensor-
activated recording
Digital zoom is enabled
Emergency recording
Sensor activated
Motion detected
Audio channel
PTZ camera
Transaction verification
NOTE
If you cannot find any recording icon in the right corner of the screen, the system is
not recording. Check the recording schedule or camera in the main setup menu.
3.2.3. Pop-up Menu
Users can click the right button of the mouse to pop up the sub-menu as below. If users want to
control a specific channel, put the mouse cursor on that channel and then click the right button.
•Display mode: The user can change the screen display mode from
the available split options (1, 4, 6, 9, 10, 13, 16 split option).
•Change next CH: View the next channel or next group of cameras
in the current split mode.
•Sequence: When SEQUENCE is selected, icon will appear
on the right-bottom corner of the screen. The display screen will
be sequentially changed.
•Digital zoom: Digital zoom is available in single-channel view only.
When ZOOM is selected, icon will appear on the right-
button corner of the screen and digital zoom control is available.
•To zoom in, drag the mouse’s cursor on the desired area to create
a zoom square. You can also control zoom-in & zoom-out by
mouse scrolling the mouse’s wheel up and down. Once the image
is zoomed-in, the user can move the zoom area by clicking on the
edge of the square and dragging it.
•To exit from the zoom mode, right-click anywhere on the screen.
•PTZ: Enable PTZ mode. See Section 3.2.4 PTZ Operation for more
information. The available PTZ options depend on the camera’s settings. See the
camera’s manual for more information.
•Freeze: Freeze the current Live view. The system clock (date/time information) will
continue running at the bottom of the screen. Select FREEZE again to resume the Live
view.
•Add to bookmark: Add a bookmark with a description of the
currently displayed image. When the bookmark menu
appears, enter a description and click OK to save.
•Instant Playback: Select a specific prior time (10sec. / 15sec. /
30sec. / 60sec. / 2min. / 3min. / 5min.) to instantly switch to
playback mode.
•Search: Search recorded video using the Calendar, Date/Time, First Data, Last Data,
System Log, Event Log, Transaction Verification and Bookmark options. See Section 3.4.

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Search Recorded Image for more information.
•Preview Search: Search recorded video in thumbnail search modes. See Section 3.4.9
Preview Search for more information.
•Recording info: Check the recording status of the DVR, such
as Recording Period, Daily Recording Size (Average), Current
Recording Days and Remaining Recording Days.
•System status: See the system status, including information
on the network condition, the number of clients currently
connected to the DVR, etc. A green line means the
connection is Live and working.
•Analysis: Check the system performance, conditions and network conditions for the
entire system.
[Performance Monitor] [Network Monitor]
•Health check: Display the information of the DVR system, network, camera, and HDD as
text. Select which information to display and setup checks cycle time. You can also
setup an email to receive updates on the system’s health.