DW Blackjack DX DW-BJDX31xxT User manual

State of the art hyper-optimized video management platform designed for ease, speed and eciency.
Blackjack® DX™ slim desktop servers — Up to 480Mbps
Tel: [phone]
Technical Support Hours: 9:00AM – 8:00PM EST, Monday through Friday
digital-watchdog.com
Attention: This document is intended to serve as a quick reference for initial setup.
See the DW Spectrum® full manual for more information on features and functionality.
NOTE: Download all your support materials and tools in one place.
1. Go to: http://www.digital-watchdog.com/support-download/.
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part
numbers will populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, Quick start guides (QSG), software and firmware will appear in
the results.
Quick Start Guide
WHAT’S IN THE BOX
Blackjack DX™ server 1 Keyboard and mouse 1 set
Quick start guide 1Power cable 1
DW-BJDX31xxT DW-BJDX51xxT DW-BJDX71xxT
Default Login Information for DW Spectrum® IPVMS
Username: admin Password: admin12345
Default login information for the server’s OS
Username: dwuser Password: Dw5pectrum

2
BLACKJACK® DX™ SLIM DESKTOP - FRONT PANEL
Default Login Information for DW Spectrum® IPVMS
Username: admin Password: admin12345
Default login information for the server’s OS
Username: dwuser Password: Dw5pectrum
B1 Power port
B2 Antenna ports (not used)
B3 Microphone (pink)
B4 Line in (light blue)
B5 Front speaker (lime)
B6 USB 3.2 Gen2 Type-A port
F1 Power Button/Power LED
F2 Mic in (3.5mm)
F3 Audio out (3.5mm)
F4 2x USB 3.0 ports
F5 2x USB 2.0 ports
F6 HDD Activity LED
B7 USB 3.2 Gen2x2 Type-C port
B8 USB 2.0 port
B9 USB 3.2 Gen2 port
B10 2x USB 2.0 ports
B11 True HD video output
B12 DisplayPort 1.4 video output
BLACKJACK® DX™ SLIM DESKTOP - REAR PANEL
B13 USB 2.0 port
B14 BIOS flashback button
B15 1G LAN RJ45 Port
B16 2.5G LAN RJ45 port

Quick Start Guide
3
* UPS recommended
Specifications and components mentioned are subject to change without notice.
SETTING UP THE SERVER
STEP 1: Connect external devices, power and network.
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the Ethernet ports (B15 on the diagram).
Configure the camera’s network first, then configure the server’s local network.
NOTE See page 2 for detailed back panel breakdown for each model.
2. Connect the server to
an appropriate power
source. A UPS system is
recommended. 600VA or
higher is recommended
(per PSU).
3. Connecting the power
cable to a live power
source may turn on the
server automatically. If
the server does not turn
on automatically, press
the power button on the
front of the server (F1 on
the diagram).
PART NUMBER DW-BJDX31xxT (HW Rev. C) DW-BJDX51xxT (HW Rev. C) DW-BJDX71xxT
Included IP licenses 4 4 4
Form factor Slim Desktop Slim Desktop Slim Desktop
Operating
system
Windows®10 DW-BJDX31XXT DW-BJDX51XXT DW-BJDX71XXT
Linux Ubuntu®DW-BJDX31XXT-LX DW-BJDX51XXT-LX ---
OS on SSD m.2 SSD m.2 SSD m.2 SSD
CPU Intel® i3 processor Intel® i5 processor Intel® i7 processor
Memory 8GB 16GB 16GB
Ethernet port 1x 1G Ethernet, 1x 2.5G Ethernet
System Max video storage rate
(Mbps) 180 Mbps 360 Mbps 480 Mbps
Storage
Maximum HDD 2 x 3.5 SATA HDD 2 x 3.5 SATA HDD 2 x 3.5 SATA HDD
Maximum storage 20TB 20TB 20TB
RAID options --- --- ---
USB interface Yes Yes Ye s
Video-out
Outputs 1x true HD, 1x DP for system configuration. Maximum 1 display output at a time.
Video card Onboard Intel HD Graphics
Resolution True HD: 4096x2160@60Hz , DP: 7680x4320@60Hz / 5120x3200@120Hz
Pre-loaded VMS software DW Spectrum® IPVMS Server
Remote clients Cross-platform - Windows®, Linux Ubuntu® and Mac®
Mobile apps iOS® and Android®
Keyboard and mouse Included
Power supply 300W** 300W** 300W**
Operating temperature 41°F~104°F (5°C~40°C)
Operating humidity 20~90% RH
Dimension (WxDxH) 13.1” x 3.8” x 15.6” (334 x 97 x 402 mm)
Other certication FCC, CE, RoHS, NDAA, TAA
Warranty 5 year limited 5 year limited 5 year limited
SPECIFICATIONS

4
STEP 2: Configure date and time
Windows®
1. Double-click on the date and time icon on the desktop.
2. Change time zone if it is not correct
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
(default is UTC-08:00 Pacific Time).
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
3. Press OK after selecting the correct time zone.
4. Click “Change date and time…” to update the date and time if they are not correct.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
• Verify the time zone before updating the date and time. Time may show 2 or 3 hours o due to an incorrect time zone.
Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Linux
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to the correct
Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list, select the correct city. (e.g.,
New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
5. Press OK after adjusting to the correct date and/or time. Press OK to close the date and time when done.

5
Quick Start Guide
Linux®
1. Open Settings.
2. Click Details.
3. Click Date &Time.
4. Turn OFF Automatic Date & Time and Automatic Time Zone.
5. Click Date & Time and set correct date and time.
6. Click Time Zone and set to correct Time zone. (Type one of the largest cities in the time zone).
7. Close Settings.

6
STEP 3: Configure network
Please have the following information ready before starting the network configuration.
* The camera network and local network cannot be on the same network.
Windows®
1. Double click on the “Network Connections” on the desktop.
2. Right-click on “Ethernet with cable connected” and click “Properties”.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
3. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
Camera network Local network (LAN)
IP address
Subnet mask / Netmask
Default gateway / Gateway Not applicable
DNS servers Not applicable
NOTE The Blackjack® server’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet
Service Provider for the information.
4. Select “Use the following IP address” (Use the following DNS server
addresses will be selected automatically).
5. Enter the IP address and Subnet mask of the camera network. (Do not
enter anything for the default gateway, preferred DNS server and alternate
DNS server.
6. Click OK to close then click close to go back to network connections.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.

Quick Start Guide
7
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
Local Network
7. Right-click on the other Ethernet, the one with network cable unplugged, and click “Properties”.
8. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
9. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
10. Enter IP address and subnet mask of the camera network.
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
11. Click OK to close then click close to go back to network connections.
12. Connect a network cable to the Ethernet port B2 (1.5G) and B7 (2.5G) on the diagram (page 2) to the switch on the
local network.
13. Close the network connections dialog.

8
Linux®
1. Open Settings > Network
NOTE If you are not connecting to the Blackjack®from the same network, you may be required to perform
port forwarding on your router to access the server. Contact your Network Administrator or Installer for
additional information
6. Click Settings of the Intel Ethernet.
7. Change the settings if needed to access the Internet and for remote access from a local network.
8. Click Apply to save.
9. Restart the connection by switching OFF then turn ON. If the connection is o, connect the network cable.
5. Restart the connection by switching OFF then turn ON. If the connection is o, connect the network cable.
2. Click Setting of the Realtek Ethernet.
3. Change to Manual then enter Address, Netmask , Gateway.
* Do not enter Gateway information if there is no Gateway in this network.
4. Click Apply to save.

Quick Start Guide
9
CONFIGURE CAMERAS USING DW® IP FINDER™
Refer to the camera’s QSG to configure any DW® IP camera’s IP address using DW®IP finder™.
DW Spectrum® IPVMS client
LINUX-BASED SOFTWARE LAUNCH
OPTION 1: Double-click the DW
Spectrum® desktop icon.
OPTION 2: Go to the dashboard on the top
left side. Search ‘DW’. Click the DW icon.
Linux OS
STEP 2: To rename the server
1. Right-click on the server name listed on the resources then click server settings.
2. Go to the general tab and enter the new server name in the name field. Click OK.
Login: admin
Password: admin12345
SETTING UP DW SPECTRUM® MEDIA SERVER
STEP 1: Initial run from the Blackjack®server
1. Open the DW Spectrum®client by double click on the DW Spectrum®icon.
2. Click on the pre-configured server.
3. If the pre-configured server does not automatically log in, enter the password and click Connect. *Default password:
admin12345 (case sensitive).
WINDOWS-BASED SOFTWARE LAUNCH
Windows
OPTION 1: Double-click the DW
Spectrum® desktop icon.
OPTION 2: Go to ‘Start’
on the bottom left and
select DW Spectrum®
in the Digital Watchdog
folder
Configure Cameras using DW IP Finder
Refer to the camera’s QSG to configure Digital Watchdog camera’s IP address using DW IP finder.
Spectrum Client
OR
OPTION 2: Go to the dashboard on the top left side.
Search ‘DW’. Click the DW icon.
LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum®
Software on the Linux-Based Cube:
Linux OS OPTION 1: Double-click the DW Spectrum
®
desktop icon.
OPTION 2: Go to ‘Start’ on
the bottom left and select
DW Spectrum
® in the
Digital Watchdog folder
OR
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum®
Software on the Windows-Based Cube:
Windows OPTION 1: Double-click the DW Spectrum
®
desktop icon.

10
*If you are on the latest version, it will say “You have the latest version
installed” and the Update System button will be disabled.
3. Click OK when the update is completed.
STEP 4: Enter and activate licenses
1. Go to the system administration window and click on the license tab.
2. Enter the license key and click “Activate License”. An Internet connection
is required.
*Click on “Activate Trial License” if you have not purchased a valid license
key.
3. Click OK to when the license key is activated.
STEP 5: Configure recording
1. Right-click on a camera in the resource tree to setup recording. Click on camera settings from the context menu.
2. Go to the recordings tab.
STEP 3: To check for updates
1. Click on the menu then click “System Administration”.
2. Go to the updates tab. If the system requires updating, click on the update system button.

11
Quick Start Guide
3. Click to turn on recording.
4. Configure the camera’s schedule settings for quality, FPS and recording type.
5. Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.
*Click “All” to apply the recording settings to the entire schedule.
6. A red dot will appear next to the camera in the resource tree once recording is started.
STEP 6: Backup database
1. Go to the system administration window and click on the general tab.
2. Click “Create Backup…”.
3. Navigate to the folder you want to save the database and enter a name for the backup file. Click save.
*It is strongly recommended to create a Database Backup to external storage media before and after every update
in the event that a system restore point is needed.
NOTE: More information and instructions are available in the
DW Spectrum® IPVMS user manual.
NOTE: A Recording License is required to allow each camera to the archive.

* Except Storage Server version
Important: OS not listed will be not be supported by DW®
Tech Support www.digital-watchdog.com
[e-mail]
Rev: 07/23
Copyright © Digital Watchdog. All rights reserved.
Specifications and pricing are subject to change without notice.
Tel: [phone]
Fax: [phone]
TROUBLESHOOTING TIPS
Problem Possible solutions
My camera
does not auto-
discover
1. Is the camera in the same LAN network as the media server?
2. Is your camera compatible with DW Spectrum? (Refer to our website for full list of supported cameras.)
3. Is the camera updated to its latest firmware?
4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported
devices.
Videos are
slow
1. Are you accessing the same cameras from multiple clients? (LAN and WAN)
2. Do you have a Gigabit network? Check your network speed.
My camera
appears
disconnected
1. Under camera settings, make sure the user name and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest firmware available.
5. Make sure that the camera is connected to the same network as the server.
6. If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list), make sure ONVIF is
enabled.
7. Make sure your user has permissions to view that specific camera.
I cannot get
playback
video from my
camera
1. Do you have network connection between client and server (in case server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.
4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly
disconnected.
I get
‘unauthorized’
message on
my camera
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera
settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.
Recommended specs for the full client
DW SPECTRUM SYSTEM REQUIREMENTS
Single-monitor DW Spectrum workstation Dual-monitor DW Spectrum workstation Quad-monitor DW Spectrum workstation
Processor Intel i5 8th gen or AMD Ryzen 5 3000
Quad-Core or better
Intel i7 8th gen or AMD Ryzen 7 3000 Quad-
Core or better Intel i9 or AMD Ryzen 9 Quad-Core or better
Video card Intel HD Graphics onboard GPU or better Intel HD Graphics onboard GPU or better GeForce GTX 1650 or better
RAM 8 GB DDR3 1600 MHz or better 16 GB DDR3 1600 MHz or better 32 GB or better
NIC 1Gbps or better 2 x 1 Gbit or better 2 x 1 Gbit or better
Storage Dedicated SSD or NVME disk for the OS, 128
GB or larger
Dedicated SSD or NVME disk for the OS, 128
GB or larger
Dedicated SSD or NVME disk for the OS, 128 GB
or larger
OS
supported
Microsoft Windows OS (supported by both DW Spectrum® Server and Client).
• Windows 8 – Released: October 2012 | EoS: 01/2023
• Windows 8.1 – Released: October 2013 | EoS: 01/2023
• Windows 10 – Released: July 2015
• Windows Server 2012 – Released: August 2012 | EoS: 10/2023
• Windows Server 2012 R2 – Released: October 2013 | EoS: 10/2023
• Windows Server 2016 – Released: October 2016 | EoS: 01/2027
• Windows Server 2019 – Released: October 2018 | EoS: 01/2029
• Windows Server 2022 – Released: August 2021 | EoS: 10/2031
**NOTE: DW Spectrum IPVMS for Windows can be installed as a software bundle or the Server and Client software can be installed separately.
Ubuntu (Debian-based Linux) OS (supported by both DW Spectrum Server and Client).
• Ubuntu 16.04 LTS “Xenial Xerus” – Released: April 2016 | EoS: 04/2024
• Ubuntu 18.04 LTS “Bionic Beaver” – Released: April 2018 | EoS: 04/2028
• Ubuntu 20.04 LTS: “Focal Fossa” – Released: April 2020 | EoS: 04/2030
**NOTE: DW Spectrum IPVMS for Ubuntu is only available for separate installations (not bundled).
Macintosh OS (supported only by the DW Spectrum Client. DW Spectrum Server is not available for macOS).
• macOS 10.14 “Mojave” – Released: September 2018
• macOS 10.15 “Catalina” – Released: October 2019
• macOS 11.0, 11.1, 11.2 “Big Sur” – Released: November 2020
• macOS 12 “Monterey” – Released: October 2021
**NOTE: DW Spectrum IPVMS for macOS is only supported by the DW Spectrum Client.