Dynamic iPortal 2 User manual

your communication
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Installation Manual
GBK52981 iPortal2 Installation Manual Issue 1.0, January 2013
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2 GBK52981 iPortal2 Installation Manual About this manual
1About this manual
This manual is an Installation Manual, which is primarily targeted towards the manufacturer/dealer.
There is also a User Manual available, which is targeted towards the powered-wheelchair user.
This Installation Manual is for manufacturers/dealers. It is assumed that you are an approved
manufacturer/dealer preparing to install the iPortal2 module, mounting arm and cradle. It is
recommended that you read the User Manual, the Apple iPhone User Guide, and the relevant DYNAMIC
CONTROLS installation manual for the Shark, DX or DX2 system, as applicable.
The iPortal2 connects with a Shark, DX, or DX2 System. This manual must be read together with the
Shark, DX or DX System Manual and all other relevant Shark, DX and DX2 component manuals as
applicable.
iOS device(s) in this manual refers to iPhone, iPad, and iPod touch.
In this manual, a few symbols will help you identify the purpose of the paragraph that follows:
WARNING
Warnings provide important information that must be followed in order to install, configure,
and use the product safely and efficiently. Not following the instructions given in a warning
can potentially lead to equipment failure, damage to surrounding property, injury or death.
CAUTION
Cautions provide supporting information in order to install, configure, and use the product.
Not following the instructions given in cautions can lead to equipment failure.
NOTE
Notes provide supporting information that may be important to the user, but which does
not involve risk to life, or injury, or damage to the equipment.
REFERENCE
Reference directs the reader to a source of further or more detailed information on a given
topic.
Key information follows such as a mechanical or electrical specification.

3 GBK52981 iPortal2 Installation Manual About this manual
WARNING
Do not install, maintain or operate this equipment without reading, understanding and
following this manual –including the Safety and Misuse Warnings –otherwise injury or
damage may result. This manual contains integration, set-up, operating environment, test
and maintenance information needed in order to ensure reliable and safe use of the
product.
CAUTION
The iPortal, Shark, DX and DX2 Systems are not user serviceable. Specialised tools are
necessary for the repair of any component. Any attempt to gain access to or in any way
abuse the electronic components and associated assemblies that make up the wheelchair
system renders the manufacturer’s warranty void and the manufacturer free from liability.
NOTE
Due to continuous product improvement, DYNAMIC CONTROLS reserves the right to update this
manual. This manual supersedes all previous issues, which must no longer be used.
DYNAMIC CONTROLS reserves the right to change the product without notification.
iPhone, iPad, iPod touch, Safari, Mac and iTunes are trademarks of Apple Inc., registered in the U.S. and
other countries. The Bluetooth®word, mark and logos are registered trademarks owned by Bluetooth®
SIG, Inc., and any use of such marks by Apple is under license. Apple is not a participant in or sponsor of
this promotion.
“Made for iPod” means that an electronic accessory has been designed to connect specifically to
iPod and has been certified by the developer to meet Apple performance standards.
“Made for iPhone” means that an electronic accessory has been designed to connect specifically to
iPhone and has been certified by the developer to meet Apple performance standards.
“Made for iPad” means that an electronic accessory has been designed to connect specifically to
iPad and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of these devices or their compliance with safety and
regulatory standards. iPod touch is a trademark of Apple Inc., registered in the U.S. and other countries.
iPhone is a trademark of Apple Inc. iPad is a trademark of Apple Inc.
DYNAMIC CONTROLs, the Dynamic logo, the Shark, DX, DX2, iPortal2 and Dashboard logos are trademarks
of DYNAMIC CONTROLS. All other brand and product names, fonts, and company names and logos are
trademarks or registered trademarks of their respective companies.
DYNAMIC CONTROLs owns and will retain all trademark rights and DYNAMIC CONTROLS or its licensors own and
will retain all copyright, trade secret and other proprietary rights, in and to the documentation.
All materials contained within this manual, in hardcopy or electronic format, are protected by
copyright laws and other intellectual property laws.
© Copyright 2013 DYNAMIC CONTROLS. All rights reserved.

4 GBK52981 iPortal2 Installation Manual Contents
2Contents
1ABOUT THIS MANUAL ..............................................................................................................................2
2CONTENTS................................................................................................................................................4
3INTRODUCTION ........................................................................................................................................5
4SPECIFICATIONS .......................................................................................................................................6
4.1 ELECTRICAL SPECIFICATIONS ........................................................................................................................... 6
4.2 MECHANICAL SPECIFICATIONS ........................................................................................................................ 7
5INSTALLATION..........................................................................................................................................8
5.1 MOUNTING AND CONNECTING ....................................................................................................................... 8
5.1.1 Mounting the arm and cradle......................................................................................................... 8
5.1.2 Mounting the module ................................................................................................................... 11
5.1.3 Connecting the module ................................................................................................................. 13
5.1.4 Connecting the iOS device............................................................................................................. 17
5.1.5 Status LEDs.................................................................................................................................... 21
5.2 DASHBOARD SOFTWARE APPLICATION............................................................................................................ 21
6PROGRAMMING.....................................................................................................................................22
7TROUBLESHOOTING ............................................................................................................................... 22
7.1 BLUETOOTH®CONNECTION FAILS .................................................................................................................. 22
7.1.1 Restart the iOS device’s Bluetooth®: ............................................................................................. 22
7.1.2 Wait longer for Bluetooth®to establish a connection:.................................................................. 22
7.1.3 Clear the iPortal2 from the iOS device’s Bluetooth®list: ............................................................... 22
7.1.4 Increase the sleep timeout of the chair:........................................................................................ 22
8APPENDICES ...........................................................................................................................................23
8.1 INTENDED USE AND REGULATORY STATEMENT ................................................................................................. 23
8.2 SERVICE LIFE ............................................................................................................................................. 23
8.3 MAINTENANCE.......................................................................................................................................... 24
8.4 WARRANTY .............................................................................................................................................. 24
8.5 SAFETY AND MISUSE WARNINGS.................................................................................................................... 25
8.6 ELECTROMAGNETIC COMPATIBILITY (EMC) .................................................................................................... 25
8.7 ENVIRONMENTAL STATEMENT ...................................................................................................................... 26
8.8 APPLE DISCLAIMER ..................................................................................................................................... 26
8.9 EU AUTHORISED REPRESENTATIVE ................................................................................................................ 26
9NOTES ....................................................................................................................................................27

5 GBK52981 iPortal2 Installation Manual Introduction
3Introduction
The iPortal Dashboard for iOS devices displays wheelchair information in real-time using
Bluetooth® technology to communicate with the wheelchair system. The iPortal2 is fully
compatible with the Shark, DX, and DX2 control systems.
The iPortal Dashboard has the following features:
speed and speed range indicator
compass heading
seat adjustment indicator
battery state indicator
a log of wheelchair faults
emergency call function
drive profile indicator
The iPortal2 also features:
connection with DYNAMIC CONTROLS Shark, DX or DX2 wheelchair control systems
without reprogramming the wheelchair
an adjustable mounting arm and cradle for iPhone or iPod touch that attaches to the
wheelchair and conveniently positions the iPhone or iPod touch for the user
an Apple USB charging-only port that keeps the iOS device fully charged
an auxiliary USB charging-only port that keeps other devices fully charged

6 GBK52981 iPortal2 Installation Manual Specifications
NOTE
Dashboard can only display information it receives from the wheelchair control system.
Dashboard does not send any information back to the control system, and cannot control
the wheelchair.
NOTE
iPortal2 is the new, updated module in Dynamic Controls' iPortal system. In this manual,
iPortal refers to the complete system, that is: iPortal2 module, cradle, cables and software
etc., where iPortal2 just refers to the latest electronic module, that is, the electronics that
the iPortal system connects to.
4Specifications
The specifications for the iPortal2 module should be read and understood in conjunction with
the specifications for the host control system.
4.1 Electrical specifications
Parameter
Min
Nom
Max
Units
DK and DX BUS
Battery voltage (powered-on non-operating)
12
40
V
Battery voltage (operating)
17
24
34
V
Battery voltage (powered-off)
0
45
V
Reverse supply voltage
-40
V
Quiescent current
35
100
mA
Powered-off current
0.25
0.5
mA
Operating current
1000
mA
iOS device USB charging
Output voltage at 30pin Apple connector
4.55
5.1
5.25
V
Operating current
2100
mA
Auxiliary USB charging
Output voltage at USB port
4.75
5.1
5.25
V
Operating current
500
mA

7 GBK52981 iPortal2 Installation Manual Specifications
4.2 Mechanical specifications
DJ-BTINT
DJ-GNKS-IPH
DJ-GNKL-IPH
M4

8 GBK52981 iPortal2 Installation Manual Installation
5Installation
The installation instructions for the iPortal2 module should be read and understood in
conjunction with the installation manual for the Shark, DX or DX2 host system.
CAUTION
Chemical cleaning agents may cause damage to the iPortal2 module, mounting arm and
cradle. To clean the iPortal2 system, wipe with a damp cloth, using only warm soapy water.
For cleaning instructions for the iOS device refer to the iPhone, iPad, or iPod touch User
Guide.
5.1 Mounting and connecting
The iPortal system includes a connection module and a USB cover, and an optional
mounting arm and cradle. In addition, a DX BUS cable (for DX and DX2) or a DK BUS cable
and Y-cable (for Shark) is needed. These must be ordered separately. The iOS device is not
included.
5.1.1 Mounting the arm and cradle
The iPortal mounting arm and cradle can be mounted anywhere on the wheelchair.
However, when choosing the location of the mounting arm and cradle, the following should
be taken into consideration:
ease of access by the wheelchair user
the length of the charging cable
mechanical interference with other equipment
protrusion beyond the frame of the wheelchair
crushing by the moving parts of the wheelchair
WARNING
Route the cables and fasten all DYNAMIC CONTROLS’components in a position so that the
cables, the connectors and the connector sockets do not allow water entry or are not
subjected to physical strain, abuse or damage, such as cutting or crushing. Take particular
care on vehicles with movable structures such as seat raise/tilt or swing-away arms. Make
sure that the cables do not extend from the wheelchair to prevent them getting caught or
damaged by external objects.

9 GBK52981 iPortal2 Installation Manual Installation
WARNING
Do not position the cradle outside the frame of the wheelchair, otherwise it can strike
objects or passers-by, causing injury. Adjust the cradle such that it remains inside the outline
of the chair.
Leave enough charging
cable so that the user can
adjust the angle of the
cradle from portrait to
landscape orientation. Do
not allow a loop of excess
cable to hang down. Secure
any excess cable at or near
the iPortal2 connection
module in accordance with
general wiring
recommendations.
WARNING
When not in use, protect the charging cable connector by
putting it in the cable park. The cable park prevents the ingress of
dirt and moisture.
There are two packages available for the mounting arm, and cradle: long, and short.
The long mounting arm and cradle package includes:
mounting arm (Part No. DJ-GNKL-IPH)
cradle for iPhone
cradle for iPod touch
The short mounting arm and cradle package includes:
mounting arm (Part No. DJ-GNKS-IPH)
cradle for iPhone
cradle for iPod touch
NOTE
The cradles listed above support the iPhone 3 & 4 variants, and the iPod touch 3. For
mounting solutions with other Apple iOS devices, please consult your local Dynamic
Controls office or mobility dealer.

10 GBK52981 iPortal2 Installation Manual Installation
To change the cradle:
To increase or decrease the force required to tilt/rotate the cradle, tighten or loosen the nut.
If the nut becomes loose over time and the cradle starts moving about too easily, tighten the
nut until the force required to adjust the cradle position is as desired.
CAUTION
Use only the charging cable supplied by DYNAMIC CONTROLS. Do not substitute this cable with
one that looks similar. The characteristics of the supplied cable are essential to the correct
operation of the iPortal.
The charging cable is available in only one length: 950 mm / 37.4 inches.
Remove the cradle from the
mounting arm.
oLoosen and release the nut from
the cradle.
oPull hard to release the cradle
from the mounting arm.
Replace the cradle on the
mounting arm.
oPush the cradle firmly into
position.
oTurn the nut until it is tight.
1
2
1
2

11 GBK52981 iPortal2 Installation Manual Installation
To attach the mounting arm to the chair:
WARNING
A mounting bracket is not supplied. It is the responsibility of the manufacturer/dealer to
design and make a suitable bracket for attachment to the chair. The mounting arm must
be attached to this bracket using only the M10 bolt and washers supplied by DYNAMIC
CONTROLS.
Torque the M10 bolt to 15 Nm.
WARNING
Use only the M10 bolt and washers supplied by DYNAMIC CONTROLS. Do not substitute with
parts of lesser quality. This bolt must be tightened to a torque of 15 Nm. Do not omit the
washers. The mounting arm may become loose if these instructions are not followed.
5.1.2 Mounting the module
The iPortal2 module can be mounted anywhere on the wheelchair, using two M4 bolts and
lock nuts to secure the module to the frame of the chair. However, the following should be
taken into consideration:
ease of access by the wheelchair user
the length of the charging cable
the orientation of the module
routing of the DX or DK bus cable
sufficient clearance around the Apple USB port
sufficient clearance around the auxiliary USB charging port
Only two orientations of the module are permitted, as shown in the diagrams on the next
page.
M10 bolt (torque to 15Nm)
Mounting bracket (not supplied)

12 GBK52981 iPortal2 Installation Manual Installation
Permitted module orientation 1.
Permitted module orientation 2.
NOTE
As shown in the diagram above, leave at least 50 mm / 2 inches clearance for the user to
insert a USB plug into the auxiliary USB connector on the module.
WARNING
Mount the module only with the Apple USB connector, DK and DX BUS connectors facing
down or towards the rear of the chair. It is important for the routing of cables and
protection from the ingress of dust and moisture that the module is only mounted as shown
above.

13 GBK52981 iPortal2 Installation Manual Installation
5.1.3 Connecting the module
WARNING
Do not use damaged or abused cables or connectors. A damaged cable can potentially
produce localised heat, sparks or arcing and can cause burning or fire resulting in injury or
death.
WARNING
Prevent water or dirt entering the module through the unused DX or DK connector. The
module is supplied with rubber bungs for both connectors.
5.1.3.1 Connect the charging cable
Step 1: Assemble the USB cover (see diagram below) around the USB end of the charging cable
Step 2: Insert the charging cable into the Apple USB connector of the iPortal2 module
Step 3: Attach the USB cover to the iPortal2 module using the two screws provided
Assembling the USB Cover
CLICK!

14 GBK52981 iPortal2 Installation Manual Installation
5.1.3.2 Connect the BUS cable
The iPortal2 module connects with either the Shark or the DX BUS. Do not connect the
module to both Shark and DX at the same time. No damage will result if both are accidently
connected, but the system will not work correctly until one is disconnected. The iPortal2
module automatically detects which bus is connected.
5.1.3.3 Connecting the module into a Shark system
Note that the iPortal2 module has only one DK BUS socket.
Connecting with the Shark system
Use one Y cable (GSM80951) as shown in the diagram below.
Connecting with the Shark system when there is an Attendant Control Unit (ACU)
If an Attendant Control Unit (ACU) is in the system, use two Y cables (GSM80951) as shown in
the diagram below.
Y Cables
GSM80951

15 GBK52981 iPortal2 Installation Manual Installation
Connecting with the Shark system using a Y cable at the remote
If there is no ACU, and if it is more convenient for cable routing, a Y cable (GSM80951) may
be used from the Shark remote, as shown in the diagram below.
Connecting the Shark system for Accessibility or Mouse Mover
To use the Accessibility feature, and/or the Mouse Mover feature with the Shark system, a
normally-open, latching switch will need to be added, as shown below. The switch should be
connected to the DCI input and configured for Drive Inhibit. For more information on
configuring the DCI input for Drive Inhibit, see the Shark power module installation manual.
WARNING
The drive inhibit switch must be included in the system to avoid unintentional mode
changes.
NOTE
DK BUS extensions and cables are available in a range of lengths. See the DYNAMIC CONTROLS
product catalogue for more information. Always use the shortest cable that can be routed
without it being stretched or pinched.
Y Cable

16 GBK52981 iPortal2 Installation Manual Installation
5.1.3.4 Connecting the module into a DX or DX2 system
Note that the iPortal2 module has only one DX BUS socket.
Connecting with the DX system using any available DX BUS connector
Use an available connector on any DX module and a short DX cable such as the GSM63005.
Alternatively, use an available connector on a DX splitter box (DX-SKT-X4) and a short DX
cable such as the GSM63005.
Some DX-compatible modules have only one DX BUS socket, for example the
DX2-REM42x Remote. If this is the case, use a Y cable (GCB65231) to connect to the iPortal2.
NOTE
DX BUS extensions and cables are available in a range of lengths. See the DYNAMIC
CONTROLS’product catalogue for more information. Always use the shortest cable that can
be routed without it being stretched or pinched.
Y Cable

17 GBK52981 iPortal2 Installation Manual Installation
5.1.4 Connecting the iOS device
5.1.4.1 Connecting the charging cable
Connect the charging cable to the Apple USB port on the iPortal2 module and to the iOS
device. Depending on the way the user has set-up the iOS device, it may beep or vibrate to
indicate that the USB port is charging the device.
Charging is by cable, data is by Bluetooth®link.
Check the iOS device battery level and Bluetooth®
connection status from the icons on the top right of the
iOS device’s screen; these are visible at all times.
NOTE
The charging cable does not carry data. The iOS device connects to the iPortal2 module
using a Bluetooth®wireless connection. You must first pair the iPortal2 with the iOS device.
For instructions on pairing, please refer to the next section.
NOTE
The word iOS device refers to the iPhone, iPad, or iPod touch belonging to the wheelchair
user and used to connect to the iPortal2.
When not in use,
protect the charging
cable connector by
putting it in the
cradle cable park.

18 GBK52981 iPortal2 Installation Manual Installation
5.1.4.2 Pairing the iOS device with the iPortal2
An iOS device communicates with the iPortal2 module using a Bluetooth®wireless
connection. Before using an iOS device with the iPortal2, a Bluetooth®wireless connection
needs to be established between the two; this is called pairing. Pairing is normally a one-off
procedure: that is, once an iOS device has been paired with the iPortal2, it will remain paired
during normal operation.
To pair the devices, follow the steps below. (The numbers in square brackets refer to the
images below).
Step 1: Turn the iOS device’s Bluetooth On. The iOS device will start searching for nearby
devices
NOTE
To switch the iOS device’s Bluetooth on, start from the iOS device’s Home screen, and
select:
Settings [1] ► General [2] ► Bluetooth [3] ► Switch Bluetooth On[4]
Step 2: Turn the wheelchair’s power off and then on [5]. This will switch on the iPortal2’s
Bluetooth.

19 GBK52981 iPortal2 Installation Manual Installation
5.1.4.3 Pairing a different iOS device with the iPortal2
To pair a different iOS device with the iPortal2, it may be necessary first to un-pair the
previous device.
To un-pair a device previously paired with the iPortal2:
Step 1: on the device to be un-paired, set Airplane Mode to ON
Step 2: on the device to be paired, follow the procedure “Pairing the iOS device with
the iPortal2” in the section above
NOTE
Allow approximately 60 seconds for the iPortal2 to find the new device.
Step 3: On the un-paired device, reset Airplane mode to OFF
REFERENCE
For more details of how to manage Bluetooth®on an iOS device refer to the online help
available at www.apple.com/support
Step 3: When the iPortal2 is displayed on the screen, tap on
it to connect to it.
After the iOS device and the iPortal2 have successfully
paired, the connection is listed on the Bluetooth® menu.
Note that sometimes when attempting to pair the iOS
device with the iPortal, one or the other may time out while
waiting for input from you. If the procedure does not work
the first time, repeat the steps above.
If the chair is programmed to go into sleep mode after only
one minute of inactivity, the chair may enter this mode
during pairing, causing pairing to fail. If this is the case,
increase the sleep timeout value.

20 GBK52981 iPortal2 Installation Manual Installation
To clear the iPortal2 from the iOS device Bluetooth®list:
From the iOS device Home screen, choose Settings ► General ► Bluetooth ► Forget this
Device, and tap Forget Device.