Crane CashCode MSM Manual

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Subject: Preventative Maintenance and Cleaning Procedure for MSM Bill Validator
Objective:
To outline a procedure to ensure your Cashcode bill validator continues to operate as per factory specifications for
the Cashcode MSM Bill Validator. Dust and particles of dirt can accumulate on the sensors and rollers during
normal operation, negatively impacting the performance of the device (both speed and acceptance rate).
Tools required:
Compressed air (clean and dry supply)
Plastic scraper
Cotton swabs
Tweezers
Soft moist cloth
Isopropil Alcohol (in the case of extremely contaminated parts, use it with the cloth)
Frequency Required:
Every 6 months or 60,000 bills whichever comes first. In adverse conditions (high humidity, dusty environment,
temperature) increase frequency of cleaning.

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
phone [phone] fax [phone]
Procedure:
WARNING!
DO NOT USE ACETONE OR MINERAL OIL BASED SOLVENTS AS THEY WILL DAMAGE THE
LENSES, PLASTIC DETAILS AND VOID THE WARRANTY.
Cleaning Procedure:
1. Opening covers of Bill Validator
a. Remove the cassette
b. Open the clamshell to expose bill path and sensors by pushing the button as shown above
2. Sensor Cleaning
a. Using the compressed air, remove all fine dust and loose particles
b. Clean sensors using the soft moist cloth (moisten cloth with clean water only)
c. See photos below

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Be sure there is no dust accumulation, scratches or other mechanical damage.
Performance will be greatly impacted.
3. Transport Drive Mechanism
a. First blow entire bill path with compressed air, special attention to wheels and rollers
b. Use the soft moist cloth to remove contaminants still remaining
c. In the case of extremely contaminated rollers and rubber o-rings, use the cloth with isopropyl
alcohol

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
phone [phone] fax [phone]
4. Inspection
a. Self Test Functionality:
CashCode’s MSM Bill Validator is equipped with a self-diagnostic feature to aid in repair and
maintenance. When the power to the Bill Validator is restore, the unit begin its self-diagnostic
operation. If the self-diagnostic test is passed, then the status light will turn green. If an error is detected,
then the status light on the front of the Bill Validator will blink red. Please refer to the Diagnostic section of
the manual for a complete list of error codes and corrective actions.
b. Visual Inspection:
Open the guide assembly to access the bill path
Ensure:
No scratches present on the guides and optical sensors
No dirt or cracks present on the surface of the transport rollers and rubber o-rings.
No dirt on the surface of the optical sensors
The entire bill path is clean of paper debris or residue
5. Cassette Maintenance with locking features installed.
It is recommended to check and tighten locks of both the inside and outside security lock every four (4)
months by tightening the screw and nut as showed on below procedure.
Needed Tools
Phillips screwdriver
15mm socket and driver
Optional: Torque screwdriver to accommodate Philips screwdriver bit and 15mm socket (torque 12kg-
cm/11in-lbs for the M3 screw, and 20kg-cm/18in-lbs for the nut)

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Step 1 - Outside locking mechanism
To remove the Outside Locking Mechanism, turn the lock to the open position and proceed with removal of
the push rivets according below figures 1 and 2
Figure 1
Figure 2

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Step 2 –Lift outside locking mechanism off cassette to proceed
Unscrew the assembly (Reference Assembly)
Tighten the nut with socket tool

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Screw the assembly back on (Reference Assembly) and tighten down the screw.
Step 3 –Inside locking mechanism (on cassette door)
Unscrew the assembly (Reference Assembly)

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Tighten the nut with socket tool
Screw the assembly back (Reference Assembly) on and tighten down the screw.

Engineering the Future of Payment Solutions
2720 Steeles Avenue West, Unit 2-3
Concord, ON Canada L4K 4S3
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Reference Assembly