E-one Sewers 1000 Series User manual

User Instructions for the Environment One Grinder Pump
CongratulationsonyourEnvironmentOnegrinderpumpinvestment.With
propercareandbyfollowinga few guidelines, your grinder pump will give
youyearsofdependableservice.
Care and Use of your Grinder Pump
TheEnvironmentOnegrinderpumpiscapableofacceptingandpumping
awiderangeof materials. Regulatory agencies advise that thefollowing
items should not be introduced into any sewer, either directly or through a
kitchen waste disposal unit:
Glass Diapers, socks, rags or cloth
Metal Plastic objects (toys, utensils, etc.)
Seafoodshells Sanitarynapkinsor tampons
Goldfishstone Kitty litter
In addition, you must never introduce into any sewer:
Explosives Strong chemicals
Flammablematerial Gasoline
Lubricatingoiland/orgrease
Periods of Disuse
Ifyour home or building isleft unoccupied for longerthan a couple of
weeks,performthefollowingprocedure:
Purge the System. Run clean water into the unit until the pump
activates.Immediatelyturn off the water andallow the grinder pump torun
until it shuts off automatically.
Duplex Units. Special attention must be taken to ensure that both
pumps turn on when clean water is added to the tank.
Caution: Do not disconnect power to the unit
Power Failure
Yourgrinderpumpcannotdisposeof wastewater without electrical power.
Ifelectrical power service isinterrupted, keep water usage toa minimum.
Pump Failure Alarm
YourEnvironmentOnegrinderpumphasbeenmanufacturedtoproduce
analarm signal (120 volt)in the event of ahigh water level inthe basin.
The installer must see that the alarm signal provided is connected to an
audibleand/orvisualalarm in such a manner as toprovideadequate
warning to the user that service is required. During the interim prior to the
arrivalof an authorized service technician,water usage must be limitedto
the reserve capacity of the tank.
For service, please call your local distributor:
General Information
Inordertoprovide you with suitable
wastewaterdisposal, your home is
servedbyalowpressuresewer
system. The key element in this
systemis an EnvironmentOne
grinder pump. The tank collects all
solidmaterialsandeffluent from the
house.The solid materials are then
ground to a small size suitable for
pumping as a slurry with the
effluent water.Thegrinder pump
generatessufficientpressureto
pump this slurry from your home to
thewastewater treatment receiving
lineand/or disposal plant.
Flo-Systems, Inc.
905 Cherry Lane
Troy, IL 62294
24 HOUR SERVICE: 618-444-2041
Office Hours 618-667-7890 800-886-7891

20
SEWER SYSTEMS
2773 Balltown Rd • Niskayuna NY USA 12309
[phone].6161 • www.eone.com
EnvironmentOneCorporationoffers
alimitedwarrantythatguarantees its
product to be free from defects in
materialandfactory workmanship for
a period of two years from the date of
installation,or27monthsfromthe
dateofshipment, whichever occurs
first, provided the product is properly
installed,servicedandoperated
undernormalconditions and
accordingtomanufacturer’s
instructions.Repairorparts
replacement required as a result of
such defect will be made free of
chargeduringthisperioduponreturn
of the defective parts or equipment to
themanufacturerorits nearest
authorizedservicecenter.
Limited Warranty
1000 Series, 2000 Series, AMGP
ModelNumber: ______________________
SerialNumber: _______________________
InstallationDate: _____________________
E/One SewersTM

Grinder Pump Service and Repair
How to Silence the Alarm
If the alarm sounds on your grinder pump, push the silence button located on the outside of the panel box.
Then, call the Service Link phone number (below) to find your local service center.
Service Link
For 24-hour grinder pump service, please call (toll-free in the U.S.):
1-866-539-9803
An operator will assist you and provide you with the local number for a service center.
Certified Service Program
No one knows your grinder pump better than your Certified Service Center. Advantages of using a Certified
Service Center:
E/One-trained Certified Service Technicians — each Certified Service technician has passed an
extensive examination that proves his abilities
Up-to-Date Information — Certified Service Centers receive the latest technical news immediately
Genuine E/One Parts — not all grinder pump parts are equal. Genuine E/One parts are engineered
and manufactured to the highest standard, using the exact materials to provide the longest life
possible for your pump.
Testing equipment — Certified Service Centers have the necessary equipment to ensure your
repaired pump is operating optimally
What is required to become certified?
Personnel
Annual Evaluations — technicians must pass a rigorous examination about all aspects of grinder
pump service, and must be re-certified each year.
Level-based Certification
Level I — field troubleshooting, site inspection, startup
Level II — pump diagnosis, failure analysis, repair
Level III — Certified training, the same training you receive from an E/One factory technician
Service Center
Population knowledge — knowing where grinder pump stations are installed leads to proper service
coverage
Inventory — assurance that the common parts are always in stock, locally
Technicians — the best people working on your pump
Records — great records greatly help future service
Equipment — the right tool for the right job
Service Feedback Form
Click here ( http://www.eone.com/sewer_systems/service/serviceform.htm ) to complete the feedback form.
Please complete this form ONLY if you have recently had service performed on your grinder pump.
Environment One Corporation
2773 Balltown Road, Niskayuna, NY 12309-1090
T: 518.346.6161, F: 518.346.6188
[email protected]m