The massage
motor or the
air motor can’t
be started.
1. Voltage is abnormal or
electric power is disconnected.
2. The air pressure switch or the
micro pneumatic switch is broken
1. Take off the cover of the jet which
does not workand clean the air pipe.
2. Turn on the air pump.
3. Check the air pump as the air pump
motor failure instruction.
The bathtub
shaking and
‘make noise.
1. The steel stand at bottom
of bathtub is not balance.
2. The fasten screws for
motor and shockproof
rubber is incomplete close.
3. Problem of motor.
1. Adjust the leg to make the steel
stand even.
2. 4 Pieces of screw and 4 shockproof
rubbers shall be provided of the motor.
Fasten the nuts.
3. Contact with your dealer or the
manufacturer.
The pump is
running, but
poor jet
action.
1. The suction net partly
blocked.
2. Not adequate water
level.
3. Adjusting valve of
function is shut down.
4. The inlet pipe of pump
exist air.
5. Other probable cause.
1. Take off the suction net with
screwdriver. Clean it to keep the water
going through smoothly.
2. Pour more water until it over flow the
senor.
3. Open the adjusting valve of function.
4.a) Open the washout valve to exhaust
the air inside the pipe,
b) Check and tighten all connection part
of the inlet pipe.
c) Close the washout valve properly.
5. The water pipe and air pipe may be
mixed up. Please contact the professional
technician to fix it.
1. Plug is off.
2. Control circuit board is
burnt.
Chrometherapy
light doesn’t
work.
Slow water
outlet
1. Supply water pressure
is low.
2. Water inlet block.
1. Check supply water pressure.
2. Clean water inlet filter.
The filter
doesn’t work
1. The rubber ring in the
filter is damage. 1. Change a new one.
Troubleshooting
Solutions
Causes
Malfunctions Solutions
CausesMalfunctions
Some water left
inside the pipe
Some models of bathtub can not drain all water out from the
pipe because of its special construction.
1. Take off the stopper of pop-up water
outlet valve, fasten the screw or adjust
the mandril to the proper place.
2. Replace with new rubber.
3. Dismantle the water outlet, level the
washer and re-install it.
1. Take off the lid of the jet, clean the
small air hole by thin wire.
2. Turn on the air pump.
3. Follow the “air pump does not operate
instruction “process to check the air pump.
1. Air pipe block.
2. Air pump is switch off.
3. Air pump does not operate.
No bubble out
from the
Hydro-massage
jet
The pop-up
water outlet
valve can't
pop-up or it is
leaking
1. The waste cover is leakage,
the screw is loose or the water
divert adjust too low.
2. The pulling cord of water
outlet is broken.
3. The washer is uneven.
09 10
Installation Instruction
1. Re-plug in the plug or replace plug.
2. Contact with your dealer or the
manufacturer.
