Ecoplus SWBH-26.0H-A-S Service manual

SWBH-26.0H-A-S
SWBH-13.0H-B-S
SWBH-13.0H-B

Ⅰ.To our customers(before installation)
Ⅱ.Product Introduction----------------------------------------------------------------------2
Ⅲ.Work principle-----------------------------------------------------------------------------3
Ⅳ.Performance Data--------------------------------------------------------------------4
Ⅴ.Dimension-------------------------------------------------------------------------------5
Ⅵ.Operation introduction------------------------------------------------------6
Ⅶ.------------------------------------------------------18
Ⅷ. Installation instructions-------------------------------------------------------------------21
Ⅸ.Maintenance-----------------------------------------------------------------------------24
----------------------------------------------1
Electric Circuit Wiring Diagram

Dear Sir:
Ⅰ.To our customers Water heater
In order to use this machine safely, please read this INTRUCTION MANUAL carefully
before using and installation. Heat pump water heater is a professional machine, it may
cause damage or hazard when wrong installed, it should be installed by a competent
person in accordance with the relevant standards for the country of use.
WARNING:
ELECTRICAL POWER MUST BE SWITCHED OFF
BEFORE STARTING ANY WORK ON JUNCTION BOXES
1.Before installing the heat pump, please ensure that the electrical supply corresponds
to the specification indicated on the unit's rating label before proceeding with the
connection in accordance with the wiring diagram supplied. Please check carefully
on the rating label and the wiring diagrams that pasted on each heat pump unit.
2.The unit must be EARTHED to avoid any risks caused by insulation defects. It is
forbidden to start any work on the electrical components without switching off the
electrical supply to the unit. Electric leakage switch protection device MUST be
installed.
3.It is forbidden to start any work on the electrical components if water or high
humidity is present on the installation site.
4.When the unit is being connected, ensure that no impurities are introduced into the
pipe work and the water circuits.
5.All maintenance or repair of the heat pump must be performed by competent
technicians.
6.It could be hurtful when generated hot water reaches 52 ℃, please mix with cold
water before using.
7. To prevent any damage to the fan or any accidents, it is forbidden to put your
fingers or any other objects into the air outlet. Kids or children should be kept
away from the heat pump.
8. This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
9.Children should be supervised to ensure that they do not play with the appliance.

Product Introducing
Safe and Reliable
Unlike traditional electric water heater, heat pump water heater do not directly generate
heat by electricity , it use less electricity to move heat from one place to another , electric
circuit is separated from water circuit ,which is also not easy for electric shock,
inflammable , explosion and poisoning ! Safer and more reliable!
Highly efficient & Energy saving
Heat pump water heater absorb plenty of heat from free ambient air, and can supply same
hot water volume as electric heater. Electricity consumption is only 1/4 compared to
electric heater, very energy saving!
Environmental Friendly
Heat pump not only use less electricity to get heat from ambient air , but are also able to
combine using with solar equipment , will not cause pollution and no poison gas
exhausting .
All Round The Year Hot Water
Heat pump water heaters are not affected by seasonal climate, provide hot water all year
round even in cloudy or rainy days!
Durable and long-lasting time
Heat pump spare parts such as compressor and 4-way-valve are made by famous brand
manufacturer , and casing panel is corrosion resistance, very durable and long-lasting
time .
Convenient Installation
Installation site for heat pump can be the roof, the garage , the kitchen, the storing room ,
the basement and so on, very convenient on installation .
Wide Application
Heat pump water heaters are applicable for family, factory, school, hotel , hospital , and
laundry ,etc. Wide application for different using request.
Ⅱ.Product Introducing Water heater

Ⅲ.Work principle Water heater
3
Work principle
The low temperature and low pressure refrigerant gas come from the evaporate to the compressor,
After the compressor compress it , the refrigerant gas became high temperature and high pressure.
Then the gas come into the water condensation into liquid, emit a lot of condensation heat,
condensing heat absorbed by water, making the water temperature increased, and then the liquid
refrigerant come through the expansion valve, with a fan , the evaporate heat in the air, after all
evaporation , the low pressure compressor refrigerant gas inhalation in the compressor, after
working through the compressor, a high temperature and high pressure of the refrigerant gas from
the compressor to exhaust emissions, such reciprocating cycle.
Power supply
Hot water
outlet
Water inlet
Compressor
Heat energy
pass to water
Dis c harg e
he a t equ i pment
Absorbing
air heat
energy
Ab so rbin g
heat eq uipmen t
Liquid tank Dry filter Expansion valve

Water heater
4
Performance Data
Ⅳ.Performance Data
Model
Rated heating capacity(w)
Power supply(V/Ph/Hz)
Heating input power(kw)
COP
Heating rang( )℃
Cooling rang( )℃
Water connections(inch)
Compressor quantity
Fan motor quantity
Fan motor input(w)
Fan speed( )RPM
Noise(dB(A))
Net dimension(mm)
Net weight(kg)
Circulating unit hot water generated(L/h)
SWBH-26.0H-A-S
19000
380/3/50
5.0
3.8
515
25~80
10~25
1.5
2
2
160*2
900
65
1450*710*1260
300
SWBH-13.0H-B-S SWBH-13.0H-B
380/3/50 220/1/50
25~80
10~25
25~80
10~25
1
2
1
2
11
90*2 90*2
750
62
750
62
1115*470*1250
150
1115*470*1250
150
9600 9700
2.46 2.7
3.9 3.6
258 258
Running current heating(A) 10.5*3 5.2*3 12.7
Rated cooling capacity(w) 16.4 8.2 8.5
Cooling input power(kw) 5.5 2.7 3.1
Running current cooling(A) 12.0*3 5.6*3 14.8
EER 332.7
A7W35
A35W12

5
1.The dimension for air source heat pump water heater
Ⅴ.Dimension Water heater
710 685 704
750
1450
1260
160
165
SWBH-26.0H-A-S
B
ACD
E
A
B
C
D
E
F
G
H
Model
Size
Measure: mm
440
760
425
470
1115
692
216
1250
H
G
F
SWBH-13.0H-B-S
SWBH-13.0H-B

5
Water heater
6
Water heater
Operation introduction
Ⅵ.Operation introduction
1). Controller introduction
button
---to turn on or turn off your heat pump.
and button
-----up and down button to check or change setting.
Press these two button at the same time for 3seconds, lock the keyboard.
button
Press button alone, could come to clock setting. First set the hour
data, and use or button to change the hour data.
Secondly press again, to come to minute data setting. Still use or
button to change the minuted data. After that, press to confirm.
button
---Press for 3 seconds in standby status, could enter for Force Defrost.
button
----Button for timming.Integrating with up and down button, to set the time
for turning on or turning off the heat pump.
2) Wire controller button definition

Operation introduction
Water heater
7
Ⅵ.Operation introduction
In the state of OFF, LCD display clock and working mode only.
When Press “power” button, heat pump turn on, and LCD display as below.
Parameter data setting
You could check and change the setting from any status as below steps.
1.Press up/ down button for the parameter you want to change setting.
2.When the appearing on the screen ,means you can change the data.
2.Press button once, and the right data flash
3.Use up/down button to change the setting.
4.Press button again for confirm.
SET
SET
IN OUT

Water heater
8
Ⅵ.Operation introduction
of Timming Setting,press “ ” once again,when the timming
ON/OFF setting is set at the same time,the timming ON/OFF setting is cancelled.
mmingON,press “ ”once ag

Water heater
9
Ⅵ.Operation introduction
4. Parameters
Meaning
Digit
Hot water set point temp
Cold water set point temp
SET0
SET1
Water inlet temp
Water outlet temp
Coil temp of system 1
Coil temp of system 2
Air circulation temp 1
Air circulation temp 2
Ambient temp
Exhaust temp of system 1
Exhaust temp of system 2
Actual steps for EEV
Range Default Remarks
Can adjust
Can adjust
Tested data
Tested data
Tested data
Tested data
Tested data
Reserve
Reserve
Reserve
12℃10-25℃
25-80℃
0~99℃
0~99℃
-35~80℃
-35~80℃
-35~80℃
-35~80℃
-35~80℃
0~125℃
0~125℃
100~470
55℃
1
2
3
4
5
6
7
8
9
A
Tank water temp Reserve
b0~99℃
Tested data
Tested data

Operation introduction
5 Failure code and parameter tables
10
Water heater
Ⅵ.Operation introduction
Protect/Failure
Water outlet temperature sensor failure
Coil temperature sensor 1 failure
Air circulation temperature sensor 1 failure
Ambient temperature sensor failure
Coil temperature sensor 2 failure
Winter anti-freezing protection I
Winter anti-freezing protection II
Air circulation temperature sensor 2 failure
Exhaust temperature sensor 1 failure
Exhaust temperature sensor 2 failure
Exhaust 1 high temperature protection
Exhaust 2 high temperature protection
System high pressure protection
System low pressure protection
Water flow switch failure
Power source wrong/open phase
Wire controller communication failure
Defrosting
Water inlet temperature sensor failure
PP 1
PP2
PP3
PP4
PP5
PP6
PP7
PP7
PP8
PP9
PP10
PP 11
PP 12
EE1
EE2
EE3
EE4
EE8
Long-distance
controller Remark

6. Two ways to connect wifi
Install the APP of “SmartLink3 Demo”
Turn on the heat pump, and make sure the area of heat pump installed cover with wifi signal.
What's more, make sure your smart phone with wifi connected.
Long press the ON/OFF button and DOWN button of LCD controller for 10 seconds.
See below pic.
Then input the password for example 12345678 of WIFI TP LINK-22233.
(The wifi should be your local wifi, and your password of local wifi)
And press “Start”, see below pic. (Your smart phone should near the controller to ensure
easy connected for wifi)
◎
◎
◎
◎
a. First way
For Android System
DOWN button
ON/OFF button
Water heater
Ⅵ.Operation introduction
11

12
Water heater
Ⅵ.Operation introduction
It may take 1 minute to match all wifi setting.
If connected successful, it could show “SmartLink Compelted” as below pic.
If failed, it could show “time out”as below pic, then you have to repeat step 3 & 4 again.
◎
◎
a. First way

Water heater
Ⅵ.Operation introduction
13
◎
◎
◎
a. First way
Find out “SmartLink” in the APP Store, download and install it.
You can scan below QR code for fast installation as well.
Input the passwords of your local wifi.
Other setting please refer to Android system, as they are the same.
Remarks, initial wifi setting may need a few times to complete. Please try more times if once
is not successful.
For IOS System

14
Water heater
Ⅵ.Operation introduction
b. Second way for wifi setting
◎
◎
◎
◎
Turn on the heat pump.
Use laptop or smart phone to find wifi “HF-LPB100”and connect it.
Open website of “10.10.100.254”, input user name and password as below.
User name: admin Password: admin
After that, you could find below interface.
Select work mode, change to STA mode. And then press Save.
See below ref pic.

15
Water heater
Ⅵ.Operation introduction
b. Second way for wifi setting
◎
◎
Then select STA setting, press Scan, then press Save. See below refer pic.
Please choose the safety and reliable local area network which available. Then press OK to
Confirm.

16
Water heater
Ⅵ.Operation introduction
b. Second way for wifi setting
◎Make sure the Encryption Method choose WPA2PSK, and Encryption Algorithm choose AES.
Input the password of your local area network. Then press Save.
After finished all above steps, come to Restart interface, and press OK to confirm
RESTART. See below pic.
◎

17
Water heater
Ⅵ.Operation introduction
c. Remarks
Make sure to press “SAVE” for each setting.
If IP address changed, all above setting need to re-set.
If you try first way of “Smartlink3 DEMO” and failed,
then try the second way for wifi setting.
Long press turn ON/OFF button and UP button for 10
seconds ,wifi will restore the default state.(see below pic)
After wifi connected successful, you could have inquire about heat pump status by below
website. http://app.xlink.cn:9001/query.html
Or you could scan below QR Code to enter the website for Heat pump status checking.
Fast inquire (only to check 1 or 2 heat pump units)
Agent research (Able to check all the heat pumps as order). Or visit below website.
http://app.xlink.cn:9001/login.html
◎
◎
◎
◎
◎
d. Fast Inquiry
◎
UP button
NO/OFF button