Edge-Core VST3305 User manual


Attention: This is draft e
VST3300 Series
Quick Installation Guide
Edition 1.0
Update:2006/04/25
DOC No.: 9172018701

Quick Installation Guide
1
Table of Contents
1. Safety Instructions..................................................................................3
2. Package Contents and Related Environmental Requirements...............4
2.1 Contents...........................................................................................................4
2.2 Hardware and network requirements................................................................5
3. Device Figure .........................................................................................6
3.1 Panel ................................................................................................................6
3.2 LED indicators..................................................................................................6
3.3 Connectors.......................................................................................................6
4. Hardware Installation..............................................................................7
4.1 General Connection..........................................................................................7
4.1.1 Connection with Telephone Line................................................................................7
4.1.2 Connection with Network Cables...............................................................................8
4.1.3 Connection with Console Cable.................................................................................8
4.2 Connection of 16 Port Model............................................................................9
4.2.1 Installation of Modules...............................................................................................9
4.2.2 Module Numbering ...................................................................................................9
4.2.3 Use IDC Connector....................................................................................................9
4.2.4 Connection between IDC Connector and Phone Set...............................................10
4.3 Connection of Basic Structure ........................................................................ 11
5. Initial Settings for a Single Device........................................................12
5.1 Phone Set Configuration (Phone Set Programming Mode)..........................122
5.2 Configuration of Telecom Region ID.............................................................122
5.3 Configuration of IPAddress............................................................................13
5.4 Configuration of My Phone Number ...............................................................13
5.5 Restart............................................................................................................14
6. Configuration of Router ........................................................................15
6.1 Connection to Internet ....................................................................................15
6.1.1 Configuration............................................................................................................15
6.2 Open Server Port to Penetrate NAT ...............................................................18

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7. Checking before Dialing .....................................................................211
7.1 Enter Web to Verify.........................................................................................21
7.2 Check Related Configurations........................................................................22
7.2.1 Basic Information.....................................................................................................22
7.2.2 IP Setting .................................................................................................................23
7.3 Restart............................................................................................................23
7.4 Check LED Status...........................................................................................24
7.5 Trouble Shooting ............................................................................................25
7.5.1 The configuration is not correct................................................................................25
7.5.2 LED Errors...............................................................................................................25
8. Making Phone Calls..............................................................................26
8.1 Dialing between Extension .............................................................................26
8.2 Make and Answer Trunk Calls........................................................................26
8.3 Making a Call to the Distributor.......................................................................27
9. Other Important Notices .......................................................................29
9.1 Change Password ..........................................................................................29
9.1.1 How To Use Console or Telnet.................................................................................29
9.1.2 Change Web Password...........................................................................................30
9.1.3 Change Password of FTP, Telnet and Console .......................................................31
9.2 Change Service Port ......................................................................................31
9.2.1 Change Service Port of Http, Console, FTP............................................................31
9.2.2 How to Enter System with Customized Service Port...............................................32
9.3 Recordable Greetings.....................................................................................32
9.4 Other References ...........................................................................................33

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1.Safety Instructions
1. Do not attempt to service the product yourself. Any servicing of this product should be
referred to qualified service personnel.
2. To avoid electric shock, do not put your finger, pin, wire or any other metal objects
into vents and gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under
heavy objects.
4. This product should be connected to a power supply of the type described in the
operating instructions or as marked on the device.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
6. The phone line from Telecom Company or traditional PBX should always be
connected to the LINE or FXO connector. It should not be connected to the
PHONE/FAX or FXS connector as it may cause damage to the product.
Please read all instructions before using this product to prevent damage to this
product. If the document you read is in digital format, print out the whole manual
for easy installation.
Warning

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2.Package Contents and Related Environmental
Requirements
2.1 Contents
Includes:
VST3300 Series Device x 1
SIP Channels (Default)Model Name Analog Channels SIP Lines SIP Trunks
VST3305 3 1 FXO + 2 FXS 8 2
VST3306A 4 2 FXO + 2 FXS 12 2
VST3306B 4 4 FXS 12 2
VST3306C 4 4 FXO 12 2
VST3318A 16 8 FXO + 8FXS 24 2
VST3318D 16 4 FXO + 12 FXS 24 2
VST3318E 16 12 FXO + 4 FXS 24 2
Power Cord x 1
Console Cable x 1
Manual/Tools CD x 1
RJ-45 LAN Cable x 1
RJ-11 Phone Cable x 1
Rubber Foot Pads x 1
Dedicated accessories for VST3318:
Plug-in Modules
Modules Description
MP3208+ 4FXS + 4FXO
MP3008+ 8FXS
MP3108+ 8FXO
Rack mounting accessories for standard rack
IDC connectors x 4

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2.2 Hardware and network requirements
This product requires the basic environment listed below.
1. Broadband IP network, fixed IP (Public or Private IP) is suggested. This device may
connect to a router using dynamic IP (PPPoE).
2. Bi-directional, 64~512 Kbps bandwidth or more is recommended depending on port
usage. (Each call occupies about 40 Kbps. Make estimations for concurrent calls and
occasional poor network conditions.)
Note: If a fixed public IP address (Public or Private IP) is not used, this system can still
work. In this case, the factory default value will not be suitable. Please refer to the
operation manual or contact your distributor for more assistance.

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3.Device Figure
This device can be cascaded or integrated into a network. The diagram below shows a
single unit and its LED indicators.
3.1 Panel
The example below is the 16 ports model (VST3318)
3.2 LED indicators
Please refer to section 7.4 Check LED Status for the meaning of each LED indicator and
status of the device.
3.3 Connectors
Terminal Label Description
FXS For analog phone sets or FAX machines
FXO For public lines or trunk from Analog PBX
Voice
BROADCAST (for
VST3305 only) For an amplifier, speakers or earphones
To WAN (MDI-X) RJ-45 MDI-X terminal, for WANNetwork
To LAN (MDI) RJ-45 MDI terminal, for LAN
CDR For Call Detail Records
RS-232 CONSOLE For system console management

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4.Hardware Installation
4.1 General Connection
4.1.1 Connection of Telephone Line
There are 2-wire and 4-wire telephone lines. A 2-wire line is OK for this machine. The
connector type is RJ-11.
♦The FXS or Phone port of this machine can connect to phone set or Trunk card/FXO
port of an analog PBX only.
♦The FXO or Line port of this machine can connect to the PSTN from a CO or a Line
card/FXS from an Analog PBX only.
Attention: VST3300 Series extensions will seize the highest FXO port number first when
trunk calls are made. Therefore, connect the FXO ports of the VST3300 Series from
highest number downward. For example, on the 16 port model, please follow the
sequence 16→15→14→13→. For port position arrangement refer to 4.2.2 Module
Numbering
Attention: Incorrect connection of the FXS/Phone ports of this machine to the PSTN or
Line card of an analog PBX will damage this machine or the analog PBX.
V
S
T
3300 PBX
FXS/
Phone
FXO/
Trun
k
V
S
T
3300
PBX FXO/
Line
Line/
FXS
V
S
T
3300
FXS/
Phone
V
S
T
3300
PSTN
FXO/
Line
Larger ports
numbers first

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4.1.2 Connection of Network Cables
There are 2 kinds of LAN cables, straight through cables and crossover cables. Both
connectors are RJ-45 type although they appear the same. Using the wrong cable type
will not damage the machine. The figure below is for your reference.
Confirm the following:
zThe Link/Act LED of the PC network card is ON or blinking.
zLNK/ACT LED of MDI or MDI-X port of VST3300 Series is ON or blinking.
Otherwise, change the port or LAN cable and retry it again
Note: PC connection is for the configuration of this product. When configuration is
complete, no PC is required to make or accept calls, the PC can then be shut
down.
4.1.3 Connection of Console Cable
The Console port is available for a PC connection and can be used to make initial
configurations such as for IP address and regional ID. Some initial values have already
been set on this machine. If connected to a LAN, the console cable is not required.
VST3300
Internet/LAN
PC
MDI/MDI-X

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4.2 Connection of the 16 Port Model
4.2.1 Installation of Modules
There are 3 available modules: MP3008+, MP3108+ and MP3208+.
Modules can be installed into the S1 or S2 bays freely according to the needs of the
structure. Loosen the screw of bay cover and remove the cover, then, insert module into
the bay and tighten the screws.
Attention: If the module is installed when you get it from distributor, don't change its
position. A module change (change position, add, remove) requires a Factory Reset and
reconfiguration of settings.
4.2.2 Module Numbering
The port numbers are labeled on the front panel of the 19 inches rack model. For
convenient management via Web management page and Console interface from a
remote site, the numbering is based by the port group. Each group consists of four ports.
The following table indicates the port number and the corresponding location:
Model Group Location Numbering for
management
Group 1 Lower module (S1), left side 4 ports 1 2 3 4
Group 2 Lower module (S1), right side 4 ports 5 6 7 8
Group 3 Upper module (S2), left side 4 ports 9 10 11 12
VST3318
Group 4 Upper module (S2), right side 4 ports 13 14 15 16
4.2.3 Use IDC Connector
An IDC connector is used for the voice interfaces (FXS and FXO ports) on the rack
model. With IDC connectors, PBX lines and telephone wires can be easily connected to
the VoIP gateway. No special tools are required; please follow the instruction below:
(Remark: For IDC connectors, it’s better to use a No. 24 wire, e.g. CAT 5, and bind two
wires for one port)

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1. Prepare materials.
2. Insert the insulated wires directly
into the block.
3. Push the block down until it is
locked to flush the conductor with the probe.
4. Cut off the conductor part on the outside
edge to avoid from causing a short circuit.
4.2.4 Connection between IDC Connector and Phone Set
The Voice interfaces (FXS and FXO ports) of this machine use IDC connectors and can
be connected to a phone set with an extension or the PSTN.
Push here

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4.3 Connection of Basic Structure
The figure below is the basic structure; please ignore the connections inside the dotted
line. When your machine is configured correctly for the Internet, these services will be
available (extra charge is required for some services)
VST3300
PSTN
LAN
User private
fixed IP
ISR, ITSP
PSTN
Internet
IP Router
Community
FAX

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5.Initial Settings for a Single Device
5.1 Phone Set Configuration (Phone Set Programming Mode)
The system management has a special password (the default password is 9999). You
can unhook any phone set connected to the device and dial *0 09 9999 # (If there are no
FXS ports, connect a FXO port to trunk (PSTN)Æpress the button on the rear panelÆ
make a call to this FXO portÆdial 09 9999 # after DuDuDu tone.)Now, dialing can be
used for system management.
Attention: The button on the rear panel is for maintenance purposes. Do not push it
under normal conditions.
5.2 Configuration of Telecom Region ID
The default Region ID of this machine is USA. The purpose of Region ID is to adapt the
PSTN specifications for dial tone, busy tone, country code and area code for each
country.
If this machine is not installed in USA, the Region ID must be changed. The example
below shows you how to change it to China.
Step 1
1. Dial *0 09 9999#you will hear a Du Du Du tone.
2. Dial 95 07 # you will hear Du Du Du. (95 is the parameter for Region ID, 07 is
China’s Region ID. Refer the table below).
3. Dial 97 1# you will hear a Du Du Du tone.
4. Hang up the phone. The machine will restart automatically. When the CPU/ACT
LED is ON, restart is complete.
Region ID Table
Country Region ID Country Region ID
Australia 02 Korea 24
Philippines 03 Malaysia 26
Canada 06 Singapore 36
China 07 Slovenia 38
Vietnam 10 Spain 40

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France 12 Taiwan 43
Germany 13 Thailand 44
Hong Kong 15 Britain 46
Italy 22 USA 47
Japan 23
5.3 Configuration of IP Address
This Chapter explains how to configure the IP Address of this device. Before
configuration, apply for an IP from your system administrator. It can be a fixed Public IP.
If fixed private IP is used, you have to refer the description of section 6.2 Open Server
Port to Penetrate NAT to penetrate NAT (Firewall, Router) device. Please execute the
steps after this chapter.
Example: Assume the IP address listed below. This IP address has to be in the same
Subnet of the Router and can not conflict with the any IP address dispatched by DHCP.
IP Address: 192.168.1.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
Step 2
1. Dial *0 09 9999#you will hear a Du Du Du tone.
2. 54 0 # Du Du Du (54 is the parameter, 0 represents a fixed IP)
3. 55 192*168*1*11 # Du Du Du (55 is the parameter, it is followed by
the IPAddress)
4. 56 255*255*255*0 # Du Du Du (56 is the parameter, it is followed by
the Subnet Mask)
5. 57 192*168*1*254 # Du Du Du (57 is the parameter, it is followed by
the Default Gateway)
Note: To use the default IP information of this machine (IP Address: 192.168.0.2, Subnet
Mask: 255.255.255.0), modify the subnet settings of the PC to be in the same subnet.
5.4 Configuration of My Phone Number
My Phone Number is the phone number for the device. It is recommended for ease of
use to configure the number to be the same as the main the PSTN phone number of
your company or the PSTN number of your home.

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Example: Assume the information below.
Country Code:86 (China)
Area Code:21 (Shanghai)
Phone Number:46286434
Attention: The 3 items above are required for all calls, no matter if they are long
distance calls, international calls or not.
Step 3
1. Continued from last section (still in phone set programming mode)
2. 50 21 # Du Du Du (50 is the parameter. 21 represents the Area Code of
Shanghai)
3. 51 46286434 # Du Du Du (51 is the parameter. It is followed by the Phone
Number)
Note: Country code is not required, as it is configured in Region ID.
5.5 Restart
To implement the settings above, a restart of the machine is required.
Step 4
1. Continued from last section (still in phone set programming mode)
2. 98 1 # Du Du Du (98 is the parameter, 1 represents Warm-restart)
3. Hang up the phone set.
When the LED of CPU/ACT is ON, the machine is ready.

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6.Configuration of Router
A Router is a connection between the LAN and Internet. It may also have other functions,
such as Firewall, DHCP Server, etc.
A DHCP Server can dispatch IP Addresses to PCs and devices in a LAN environment. In
this example, we assume that this router has a DHCP Server activated.
6.1 Connection to Internet
Assume this machine is installed behind a Router and connected to others by straight
through cable or crossover cable to Internet.
Then a SIP device (SIP Phone, Softphone, etc) or VoIP community user in Internet can
communicate with desktop phone set as an extension. A desktop phone set at a remote
site can also be communicated with as an extension.
6.1.1 Configuration
First, make sure you have logged into a PC with administrator permission and the PC is
connected to the network.
Set the Network Interface Card (NIC) to accept IP from DHCP.
Example:
From My Network Places, right click and select Properties

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Choose the Network connection type, right click and select Properties
Local Area Connection Properties will pop up. Select Internet Protocol (TCP/IP)
Select Obtain an IP address automatically and Obtain DNS Server address
automatically.

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To confirm that the PC had gotten the IP address from Router click Start and Run. In the
Run window enter “cmd”
Input "ipconfig" into the window that will appear to see if an IP was received. (The IP you
get will not be the same.)

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1) Enter the Web management of a Router by opening a browser and inputting the
Router’s IP address. (This example uses Edge-Core’s VR-50 VPN Router with IP
address 192.168.1.1)
2) Click General Settings from the selection on the left for the WAN settings.
3) Choose Static IP. Enter the WAN IP, Subnet Mask and Default Gateway, which
can be gotten from your ISP.
6.2 Open Server Port to Penetrate NAT
VST3300 Series gateway may connect to an IP Sharing device and define a private IP
Address to communicate with other VST3300 IP-PBXs.
In the following table, the port numbers used in VST3300 Series IP-PBX are listed. Open
the following ports in the firewall with the port numbers listed in the table.
Packet type Signaling Port Number
PBX Signaling UDP 2000
SIP Signaling UDP 5060
Voice Packet UDP 10000~10999
FTP TCP 21
Web TCP 80
Telnet TCP 23
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