Toshiba Perfecptione Manual

Perceptions & ex
DiGITAL PBX
INSTALLATION AND MAINTENANCE MANUAL
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Telecommunication Systems Division

TOSHIBASYSTEMPRACTICES
DIGITALPBX TOSHIBAPUBLICATIONS
SECTION200-255-000
FEBRUARY1992
Perception& a ex
DIGITALPBX
INSTALLATIONAND MAINTENANCEMANUAL
TABLE OF CONTENTS
GENERAL DESCRIPTION
INSTALLATION INSTRUCTIONS
PROGRAMMING PROCEDURES
FAULT FINDING PROCEDURES
TECHNICAL BULLETINS
SECTION 200-255-200
SECTION 200-255-300
SECTION 200-255-500
SECTION 200-255-600

TOSHIBASYSTEMPRACTICES
DIGITALPBX INSTALLATIONINSTRUCTIONS
SECTlON200-255-200
FEBRUARY1992
Perception& 65ex
DIGITALPBX
INSTALLATIONINSTRUCTIONS

INSTALLATIONINSTRUCTIONS
SECTION200-255-200
FEBRUARY1992
PERCEPTION,&,
INSTALLATIONINSTRUCTIONS
TABLE OF CONTENTS
PARAGRAPH SUBJECT PAGE
CHAPTER1
1.
2.
3.
4.
5.
5.00
5.10
5.20
CHAPTER2
1.
1.00
1.10
1.20
2.
2.00
2.10
2.20
3.
4.
5.
6.
INTRODUCTION ............................................................................................*...
PURPOSE ...........................................................................................................
ORGANIZATION .................................................................................................
REFERENCE DOCUMENTATION......................................................................
SYSTEM MNEMONICS ......................................................................................
INSPECTION, PACKINGAND STORAGE .........................................................
Inspection ........................................................................................................
Packing and Storage .......................................................................................
RequiredTools ................................................................................................
SYSTEM DESCRIPTION ...................................................................................
PERCEPTION
e ..................................................................................................
Basic EquipmentCabinet ................................................................................
Expansion Cabinet ..........................................................................................
Power Supply ..................................................................................................
PERCEPTION
ex .................................................................................................
Basic EquipmentCabinet ................................................................................
Expansion Cabinet ..........................................................................................
Power Supply ..................................................................................................
PEAK LOAD BATTERY ......................................................................................
EXTENDED RESERVE POWER ........................................................................
POWER FAILURE/EMERGENCYTRANSFER ..................................................
PRINTED CIRCUIT BOARD DESCRIPTION......................................................
NFDU (Floppy Disk Drive Unit)........................................................................
LCCU (CentralControl Unit) ............................................................................
NTWU (TimeSwitch Unit) ...............................................................................
NPRU (Pagingand Music-on-Hold Unit) .........................................................
NRCU (Receiver Unit) .....................................................................................
NEKU (ElectronicTelephone Unit)..................................................................
NDKU (DigitalTelephone Unit)........................................................................
NSTU (StandardTelephone Unit) ...................................................................
NDSU (DSS Console Controller Unit) .............................................................
NDCU (Data Control Unit) ...............................................................................
NMDU (Modem Pooling Unit) ..........................................................................
NCOU (CentralOffice Trunk Unit) ...................................................................
NEMU (E & M TIE Trunk Unit).........................................................................
NLSU (DID Trunk Interface Unit).....................................................................
NDTU (Tl Interface)........................................................................................
NOCU (Off-hookCall Announce Interface Unit) ..............................................
HVSUHVSI (Off-hookCall Announce PCBs) .................................................
DVSI (Digital Off-hook Call Announce PCB) ...................................................
1-l
1-l
1-l
1-l
1-l
l-2
1-2
l-2
l-2
2-l
2-l
2-1
2-l
2-l
2-l
2-l
2-l
2-2
2-2
2-3
2-3
2-4
2-4
2-4
2-4
2-5
2-5
2-5
2-5
2-6
2-6
2-6
2-6
2-6
2-6
2-6
2-6
2-6
2-6
2-6

INSTALLATIONINSTRUCTIONS
SECTION200-255-200
FEBRUARY1992
PARAGRAPH SUBJECT PAGE
7.
a.
a.00
a.10
a.20
a.30
a.40
a.50
8.60
a.70
8.80
a.90
CHAPTER 3
1.
2.
3.
4.
5.
CHAPTER 4
1.
1.oo
1.10
2.
2.00
2.10
2.20
3.
3.00
3.10
3.20
3.30
3.40
3.50
3.60
SYSTEM INDICATORSAND CONTROLS.........................................................
NFDU...............................................................................................................
LCCU...............................................................................................................
NTWU..............................................................................................................
NPRU..............................................................................................................
NCOU/NEMU/NLSU........................................................................................
NDTU
...............................................................................................................
NEKU/NSTU/NOCU/NDKU
.............................................................................
NDSU..............................................................................................................
NDCU..............................................................................................................
NMDU..............................................................................................................
NPSA-M/LPSA-M
............................................................................................
NPSA-S...........................................................................................................
PERIPHERALEQUIPMENT...............................................................................
ElectronicandDigitalTelephone
.....................................................................
HeadsetUpgrade(HHEU)
...............................................................................
AttendantConsole...........................................................................................
DSSConsole...................................................................................................
StandardTelephone
........................................................................................
DDIU/PDIU
......................................................................................................
PagingEquipment
...........................................................................................
Music-on-Hold
.................................................................................................
UniversalNightAnswer...................................................................................
StationMessageDetailRecording..................................................................
2-7 ‘.
2-7
2-7
2-7
2-7
2-7
2-7
2-a
2-a
2-a
2-a
2-a
2-a
2-a
2-a
2-9
2-9
2-9
2-9
2-9
2-9
2-9
2-9
2-9
INSTALLATION SITE REQUIREMENTS ........................................................... 3-1
COMMERCIALPOWER
..................................................................................... 3-1
ENVIRONMENTAL REQUIREMENTS ............................................................... 3-1
EQUIPMENT ROOM RECOMMENDATIONS .................................................... 3-1
CABLING CONSIDERATIONS ........................................................................... 3-1
GROUNDING
......................................................................................................
3-2
SYSTEMINSTALLATION..................................................................................
PERCEPTlONe..................................................................................................
PowerSupplyInstallation
................................................................................
ExpansionCabinetInstallation........................................................................
PERCEPTIONex
.................................................................................................
PowerSupplyInstallation
................................................................................
FirstExpansionCabinetInstallation................................................................
SecondExpansion
CabinetInstallation ...........................................................
PRINTED CIRCUIT BOARD INSTALLATION.....................................................
NFDU
...............................................................................................................
LCCU
...............................................................................................................
NTWU
..............................................................................................................
NPRU..............................................................................................................
NEKU,NDKU,and NOCU
...............................................................................
NSTU
...............................................................................................................
NDSU..............................................................................................................
4-1
4-1
4-1
4-3
4-4
4-4
4-6
4-a
4-9
4-9
4-10
4-10
4-10
4-10
4-12
4-12

INSTALLATIONINSTRUCTIONS
SECTION200-255-200
FEBRUARY1992
PARAGRAPH SUBJECT PAGE
3.70
3.80
3.90
4.
5.
5.00
5.10
5.20
5.30
5.40
5.50
5.60
5.70
5.80
5.90
6.
6.00
6.10
6.20
6.30
6.40
6.50
6.60
6.70
6.80
6.90
6.100
6.110
6.120
6.130
6.140
6.150
6.160
6.170
6.180
7.
7.00
8.00
9.
9.00
9.10
9.20
9.30
9.40
9.50
9.60
9.80
NEMU,NCOU,and NLSU
...............................................................................
NDTU
...............................................................................................................
NMDUand NDCU...........................................................................................
CABLE
CONNECTIONS.....................................................................................
ELECTRONICTELEPHONESTATIONEQUIPMENTINSTALLATION.............
ElectronicTelephoneConnections..................................................................
ElectronicTelephoneWall Mounting
...............................................................
Off-hook
CallAnnounce..................................................................................
CarbonHandsetTransmitterInstallation
.........................................................
HHEUInstallation
............................................................................................
AttendantConsoleConnection........................................................................
DSSConsoleConnections..............................................................................
DigitalDataInterface UnitConnections(DDIU)..............................................
DDIU-MAT.......................................................................................................
DDIU-MA
.........................................................................................................
DIGITALTELEPHONESTATION
EQUIPMENTINSTALLATION
......................
DigitalTelephoneConnections..
......................................................................
DigitalTelephoneWallMounting
...
..................................................................
Off-hookCallAnnounce ..................................................................................
CarbonHandsetTransmitter
Installation
.........................................................
BeepStrapRemoval .......................................................................................
Microphone/SpeakerThresholdAdjustment(Speakerphoneonly).................
HHEUInstallation............................................................................................
AttendantConsoleConnection........................................................................
DSSConsoleConnections..............................................................................
DigitalDataInter-face UnitInstallation
(PDIU).................................................
CommonDIUConnections..
............................................................................
EIAInterface
Leads
(Signals)..........................................................................
DIPSwitchOptions..
........................................................................................
PDIU-DIInstallation.........................................................................................
PDIU-DIto PersonalComputer(PC)Installation.............................................
PDIU-DSto Printer Installation........................................................................
PDIU-DSto Modem Installation.......................................................................
PDIU-DSDisassemblyandAssembly..
...........................................................
PDIU-DVPDIU-DSInstallation
Tests ...............................................................
STANDARDTELEPHONEEQUIPMENTINSTALLATION.................................
StandardTelephoneConnections
...................................................................
TRUNKCONNECTIONS....................................................................................
PERIPHERAL
EQUIPMENT
INSTALLATION.....................................................
ModemPoolingConnections
(DDIU-MA
only)................................................
PowerFailure/EmergencyTransfer.................................................................
ReservePower
................................................................................................
PagingEquipment ...........................................................................................
Music-on-Hold
.................................................................................................
Universal
NightAnswer...................................................................................
StationMessageDetailRecording
..................................................................
Lodging/HealthCareDataAudit......................................................................
4-13
4-15
4-18
4-19
4-20
4-20
4-20
4-20
4-23
4-23
4-25
4-26
4-26
4-28
4-30
4-32
4-32
4-32
4-34
4-35
4-36
4-36
4-36
4-37
4-37
4-37
4-39
4-39
4-46
4-46
4-47
4-47
4-51
4-52
4-52
4-58
4-58
4-58
4-58
4-58
4-58
4-60
4-61
4-62
4-62
4-63
4-67
...
-Ill-

INSTALLATIONINSTRUCTIONS
SECTION200-255-200
FEBRUARY1992
PARAGRAPH SUBJECT PAGE
IO.
SYSTEM POWER UP ......................................................................................... 4-67
10.00 General
............................................................................................................ 4-67
CHAPTER 5 MDF ARRANGEMENT ....................................................................................... 5-I
TABLE
5-I
5-2
5-3
5-4
5-5
5-6
5-7
5-8
5-9
5-10
5-1I
5-12
5-13
S-14
s-15
FIGURE
2-I
2-2
2-3
2-4
2-5
2-6
2-7
2-8
3-I
3-2
3-3
4-I
4-2
4-3
4-4
4-5
TABLE LIST
SUBJECT PAGE
CARD SLOT/CABLE CONNECTOR MATRIX ........................................................ 5-4
LIST OF CONNECTOR CABLES ........................................................................... 5-5
ATTENDANT CONSOLE#0 & #1 ........................................................................... 5-6
PAGING, MUSIC & UNA RINGING ........................................................................ 5-7
NDSU/NDKU (DSS CONSOLE) “C” SLOT ............................................................. 5-8
NDSU/NEKU/NDKU/NSTU/NDCU/NMDU/NOCU (LOO- L03/L15- L18).............. 5-9
NDSU/NEKU/NDKU/NSTU/NDCU/NMDU/NOCU (LO4- Ll l/L1 9 - L26)or
NCOU/NLSU/NEMU (TO7- TOO/-T15
- T08) .......................................................... 5-10
CENTRAL OFFICE LINE CONNECTION& PFT CONTROL Jl ............................. 5-11
STATION LINE CONNECTION J2 .......................................................................... 5-12
ATTENDANT CONSOLE #O
& #l ........................................................................... 5-13
PAGING, MUSIC & UNA RINGING ........................................................................ 5-14
NCOU/NEMU/NLSU/NDTU (TOO
w115)................................................................. 5-15
NDSU/NEKU/NDKU/NSTU/NDCU/NMDU/NOCU (UOO- U31) or .
NCOU/NEMU/NLSU (T16 u T31)............................................................................ 5-16
CENTRAL OFFICE LINE CONNECTION & PFT CONTROLJl ............................. 5-17
STATION LINE CONNECTION J2.. ........................................................................ 5-18
FIGURE LIST
SUBJECT PAGE
PERCEPTION, BASIC CABINET ........................................................................... 2-l
PERCEPTION, EXPANSION CABINET ................................................................ 2-I
PERCEPTION,, BASIC CABINET ......................................................................... 2-2
PERCEPTION,, WITH EXPANSION CABINETS .................................................. 2-2
PERCEPTION,, MAIN POWER SUPPLY.............................................................. 2-2
DPFT FUNCTIONAL DIAGRAM ............................................................................. 2-3
PERCEPTlONe PCB INSTALLATION .................................................................... 2-4
PERCEPTION,, PCB INSTALLATION .................................................................. 2-5
PERCEPTION, MINIMUM FLOOR SPACE ........................................................... 3-I
PERCEPTION,, MINIMUM FLOOR SPACE.. ........................................................ 3-I
UL GROUNDING DIAGRAM................................................................................... 3-2
PERCEPTION, BASIC CABINET REAR COVER .................................................. 4-I
PERCEPTION, CABLE CONNECTIONS............................................................... 4-I
PERCEPTlONe VOLTAGE CHECKS ..................................................................... 4-2
PEAK LOAD BATTERY .......................................................................................... 4-3
PERCEPTION, POWER SUPPLY CONTROLS AND INDICATORS .................... 4-3
-iv-

INSTALLATIONINSTRUCTIONS
SECTION200-255-200
FEBRUARY1992
FIGURE SUBJECT PAGE
4-6
4-7
4-8
4-9
4-10
4-l 1
4-12
4-13
4-14
4-15
4-16
4-17
4-18
4-19
4-20
4-21
4-22
4-23
4-24
4-25
4-26
4-27
4-28
4-29
4-30
4-31
4-32
4-33
4-34
4-35
4-36
4-37
4-38
4-39
4-40
4-41
4-42
4-43
4-44
4-45
4-46
4-47
4-48
4-49
4-50
PERCEPTION,EXPANSION
CABINETINSTALLATION
......................................
PERCEPTION,, BASIC CABINET REAR COVER ................................................
PERCEPTION,, CABLE CONNECTIONS .............................................................
PERCEPTION,, VOLTAGE CHECKS ...................................................................
PERCEPTION,, POWER SUPPLY CONTROLSAND INDICATORS...................
PERCEPTION,, EXPANSION CABINET INSTALLATION ....................................
NFDU STRAPPING.................................................................................................
LCCU STRAPPING .................................................................................................
NTWU STRAPPING ................................................................................................
NPRU STRAPPING ................................................................................................
NRCU MOUNTING .................................................................................................
NDKU SWITCH OPTIONS......................................................................................
NEMU STRAPPING ................................................................................................
NCOU STRAPPING ................................................................................................
NLSU STRAPPING .................................................................................................
NDTU STRAPPING.................................................................................................
NMDU STRAPPING ................................................................................................
ELECTRONICTELEPHONE CONNECTION .........................................................
REMOVAL OF ELECTRONICTELEPHONE BASE ...............................................
REMOVAL OF HANDSET HANGER ......................................................................
INSTALLATIONOF MOUNTING BASE FOR WALL-MOUNT INSTALLATION.....
HVSI/HVSU INSTALLATION ..................................................................................
ELECTRONICTELEPHONE PCB CONNECTIONS ..............................................
OFF-HOOK CALL ANNOUNCE CONNECTION
(NOCU)
.......................................
LOCATIONOF CARBON STRAPS ........................................................................
REMOVAL OF HHEU MODULAR CONNECTOR ACCESS TAB...........................
INSTALLATION OF HHEU UPGRADE OPTION ....................................................
ATTENDANT CONSOLE#0 CONNECTION ..........................................................
ATTENDANT CONSOLE#I CONNECTION ..........................................................
DSS CONSOLE CONNECTION FOR PERCEPTION, “C” SLOT..........................
DSS CONSOLE CONNECTION FOR PERCEPTION,, “U” SLOTS AND
PERCEPTION, ‘I” SLOTS.....................................................................................
DIGITAL DATA INTERFACE UNIT CONNECTION (DDIU-MA and DDIU-MAT) ...
INSTALLING DDIU-MAT.........................................................................................
DDIU-MAT DIP SWITCHES.. ..................................................................................
DDIU-MA DIUA PCB ...............................................................................................
DIUB PCB ...............................................................................................................
DIGITAL TELEPHONE CONNECTION ..................................................................
REMOVAL OF DIGITALTELEPHONE BASE ........................................................
REMOVAL OF HANDSET HANGER ......................................................................
INSTALLATION OF MOUNTING BASE FOR WALL-MOUNT INSTALLATION .....
DVSU INSTALLATION............................................................................................
TELEPHONE PCB CONNECTIONS AND STRAPS...............................................
HHEU INSTALLATION FOR DIGITAL TELEPHONE .............................................
DIGITAL DSS CONSOLE CONNECTION FOR PERCEPTION, “C” SLOT ...........
DIGITAL DSS CONSOLE CONNECTION FOR PERCEPTION,, “U” SLOTS
AND PERCEPTION, “L” SLOTS ............................................................................
4-3
4-5
4-5
4-6
4-7
4-8
4-10
4-10
4-11
4-11
4-11
4-12
4-14
4-14
4-16
4-16
4-19
4-21
4-22
4-22
4-22
4-23
4-23
4-24
4-24
4-24
4-25
4-25
4-26
4-27
4-27
4-28
4-29
4-29
4-31
4-31
4-33
4-34
4-34
4-34
4-35
4-35
4-36
4-38
4-38
-V-

INSTALLATIONINSTRUCTIONS
SECTION200-255-200
FEBRUARY1992
FIGURE
4-51
4-52
4-53
4-54
4-55
4-56
4-57
4-58
4-59
4-60
4-61
4-62
4-63
4-64
4-65
4-66
4-67
4-68
4-69
4-70
4-71
4-72
4-73
4-74
4-75
4-76
5-l
5-2
5-3
SUBJECT PAGE ”
PERCEPTION DATA INSTALLATIONEXAMPLE BLOCK DIAGRAM..
................. 4-40
PDIU-DI/PDIU-DS MODULAR CABLURJ-45 ADAPTER CONNECTIONS........... 4-41
PDIU-DI/PDIU-DS MODULAR CORDS AND RJ-45/RS-232ADAPTER PIN
CONNECTIONS...................................................................................................... 4-42
PDIU-DS JUMPER PLUG OPTIONS/RS-232CONNECTOR INFORMATION...... 4-43
PDIU-DI/PDIU-DS SW1 DIP SWITCH INFORMATION.......................................... 4-44
PDIU-DI PCBIDIGITAL TELEPHONE INSTALLATION .......................................... 4-46
PDIU-DS TO TOSHIBA PRINTER, RS-232CONNECTOR/CABLE
CONNECTIONS...................................................................................................... 4-48
PDIU-DI TO IBMXT-TYPE COMPUTER, RS-232 CONNECTOR/CABLE
CONNECTIONS...................................................................................................... 4-49
PDIU-DITO IBM AT-TYPE COMPUTER, RS-232 CONNECTOR/CABLE
CONNECTIONS...................................................................................................... 4-50
PDIU-DS TO HAYES-TYPE SMART MODEM, RS-232 CONNECTOR/CABLE
CONNECTIONS...................................................................................................... 4-53
PDIU-DS DISASSEMBLY/ASSEMBLY DIAGRAM ................................................. 4-54
PC TO PC TEST CALL USING AT COMMANDS................................................... 4-55
PC TO PRINTERTEST CALL USING MANUAL DIALING..................................... 4-55
INTERNAL PC TO EXTERNAL PC TEST CALL USINGAT COMMANDS............ 4-55
EXTERNAL PC TO INTERNAL PC TEST CALL USINGAT COMMANDS............ 4-56
STANDARD TELEPHONE CONNECTION..
........................................................... 4-59
MODEM POOLINGCONNECTION (DDIU-MAONLY) .......................................... 4-60
RESERVE POWER INSTALLATION...................................................................... 4-61
PAGING WITH MUSIC OVER EXTERNAL SPEAKER FROM SAME AMPLIFIER 4-62
PAGING WITH ONE AMPLIFIER ........................................................................... 4-63
PAGING WITH MULTIPLE AMPLIFIERS ............................................................... 4-64
LCCU SWITCHES................................................................................................... 4-65
EXAMPLE: SMDR CALL RECORD ........................................................................ 4-66
EXAMPLE: AUDIT PRINTOUT (LODGING/HEALTHCARE) ................................. 4-68
INSERTING DISK (PERCEPTION, ONLY) .......................................................... 4-69
INSERTING DISK (PERCEPTION, ONLY)............................................................ 4-69
CONNECTOR LOCKING BAR................................................................................ 5-I
MAIN DISTRIBUTION FRAME LAYOUT ................................................................ 5-2
SECONDARY PROTECTOR DIAGRAM ................................................................ 5-3
-vi-

CHAPTER 1
INTRODUCTION
1. PURPOSE
1.OOThis section describes the installationproce-
dures necessaryto ensureproperoperationof the
PERCEPTIONeLex system.
2. ORGANIZATION
2.00 The organizationofthis manualis asfollows:
1. INTRODUCTION
2. SYSTEM DESCRIPTION
3. INSTALLATION SITE REQUIREMENTS
4. SYSTEM INSTALLATION
5. MDF ARRANGEMENTS
3. REFERENCE DOCUMENTATION
3.00 The PERCEPTIONeslex
system issupported
by a complete set of documentation. A list of the
reference documentation associated with the
PERCEPTIONe&ex system is provided below:
Document Section Number
Fault Finding 200-255-500
General Description
Operating Procedures 200-255-400
Programming 200-255-300
System Record
4. SYSTEM MNEMONICS
4.00 Thesystem is providedwith acompleteset of
mnemonicsthat relatedirectly to its operation and
features. The following alphabetical list describes
the mnemonics used in this manual.
DATT-Attendant Console
DDIU-Digital Data InterfaceUnit PC6 (Electronic
Telephone)
INSTALLATIONINSTRUCTIONS
SECTION200-255-201
FEBRUARY1992
DDIU-MA-Digital DataInterfaceUnit(Stand-alone)
DDIU-MAT-Digital DataInterfaceUnit(Electronic
Telephone)
DDSS-Digital Direct Station Selection Console
DKT-Digital Telephone
DPFT-Power Failure/EmergencyTransfer Unit
DSS-Direct StationSelectionConsole(Electronic
Telephone)
DVSU-PCB forOff-hookCallAnnounce(installed
inside the digital telephone)
EKT-Electronic Telephone
FDDO-Floppy Disk Drive 0
FDDl-Floppy Disk Drive 1
GND-Ground
HHEU-Optional Headset Module
HVSI-PCB for Off-hook Call Announce (installed
inside the electronic telephone)
HVSU-PCB forOff-hookCallAnnounce(installed
inside the electronic telephone)
LCCU-Central Control Unit
LCD-Liquid Crystal Display
LCEC-M-PERCEPTIONex Basic Cabinet
LCEC-S-PERCEPTIONex Expansion Cabinet
LPSA-M-PERCEPTlONe, Main PowerSupply
MDF-Main Distribution Frame
NCEC-M-PERCEPTlONe Basic Cabinet
NCEC-S-PERCEPTlONe Expansion Cabinet
NCOU-Central Office Trunk Unit
l-l