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This document sets out the terms and conditions of the product
warranties forElectrolux Appliances. Itis an important document.
Please keep itwith your proof of purchase documents in a safe place
for future reference should there be a manufacturing defect in your
Appliance. This warranty isin addition to other rights you may have
under the Australian Consumer Law.
1.
(a) ‘ACL’ or‘AustralianConsumer Law’ means Schedule 2 to the
Competitionand Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised servicedcentres;
(d) ‘Electrolux’ is the brand controlled Electrolux Home Products Pty Ltd
of 163 O’Riordan Street, MascotNSW 2020, ABN 51 004 762 341
in respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively “Electrolux”) of3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘Warranty Period’ means the period in clause 3 of this
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia orNew Zealand and isinaddition to (and does not
exclude, restrict, ormodify inany way) other rights and remedies under
alaw to which the Appliances or services relate, including any non-
excludable statutory guaranteesin Australia and New Zealand.
3. Warranty Period:Subject to these terms and conditions,this warranty
continues for in Australia for a periodof24 months and inNew Zealand
for a period of24 months, following the date oforiginal purchase of the
Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repairor replace any parts whichitconsiders to be defective.
Electrolux may, inits absolutediscretion, choose whether the remedy
for a valid warranty claim is repair or replacement. Electrolux or its
ASC may use refurbished parts to repairyour Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Traveland transportation costs:Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux orits ASC. Travel and transportation will
be arranged by Electrolux as part ofany validwarranty claim.
6. Proof ofpurchaseis required before youcanmake a claim under this
warranty.
7. Exclusions:You may not make a claim under this warranty unless the
defectclaimed is due to faulty or defective parts orworkmanship. This
warranty does not cover:
(a) light,globes,batteries,
or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c)cosmetic damage which does not the operation of the
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintainor service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliancehas been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than thosefor which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) the Appliance is without authority from Electrolux in writing;
(c) the Appliance’s serial number or warrantyseal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check theoperating instructions,user manual and theterms
of this warranty;
(b) have themodel and serial number of theAppliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have theAppliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount toa major failure.
‘Acceptable quality’ and ‘major failure’ have thesame meaning as
referred to in theACL.
10. New Zealand:For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to theprovisions of the Consumer Guarantees Act,the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes theConsumer
Guarantee Act does not apply.
11. You accept that if you makea warrantyclaim, Electrolux
and its agents includingASC mayexchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: ELECTROLUX DRYER
Important Notice
Before callingfor service,please ensure that thesteps listed in clause8 above havebeen followed.
FOR SERVICE
or to the address of your nearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
AUSTRALIA
ELECTROLUX HOME PRODUCTS
163 O’Riordan Street, Mascot NSW 2020
electrolux.com.au
FOR SPARE PARTS
or to the address of your nearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to the address of your nearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
(New Zealand only)
NEW ZEALAND
ELECTROLUX (NZ) Limited
3-5 Niall Burgess Road, Mount Wellington
electrolux.co.nz
FOR SPARE PARTS
or to the address of your nearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
(New Zealand only)
EDryer_Warr_May17
In this warranty: