ELEHEAR Alpha Pro OTC User manual

User Manual
Alpha Pro OTC

WELCOME

We value your selection of the ELEHEAR Alpha Pro hearing aids to
enrich your daily experiences and improve your quality of life.
Please note that these hearing aids are custom-tailored and optimized
for an individual's unique hearing profile. As a result, they may not be
suitable for others. Prior to utilizing your hearing aids, we strongly
recommend thoroughly reviewing this user manual. This will ensure that
you can derive the utmost benefit from your hearing aids. It is crucial to
adhere to the instructions provided in this manual during operation to
prevent any potential damage to the hearing aid due to improper use.
For any inquiries regarding the operation and maintenance of your
hearing aids, we encourage you to reach out to your audiologist or
hearing specialist.

CONTENTS
1. INTENDED USE
2. WHAT’S IN THE BOX
3. PRODUCT OVERVIEW
3.1 ELEHEAR ALPHA PRO (FRONT)
3.2 ELEHEAR ALPHA PRO (BACK)
3.3 CHARGING CASE
4. OPERATION GUIDE
4.1 CHARGING BEFORE USE
4.2 DOWNLOAD THE ELEHEAR APP
4.3 BLUETOOTH STREAMING
4.4 WEARING
4.5 ON/ OFF
4.6 ADJUSTING VOLUME
4.7 SWITCHING MODES
4.8 RESTORING TO FACTORY SETTINGS
4.9 CHARGING
4.9.1 CHARGING THE HEARING AIDS
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05
08
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4.9.2 CHARGING THE CHARGING CASE
4.9.3 CHARGING STATUS
5. MAINTENANCE AND CLEANING
5.1 REPLACING EAR CAPS
5.2 REPLACING WAX CAP
5.3 CLEANING
6. TROUBLESHOOTING GUIDE
7. TECHNICAL PARAM
8. IMPORTANT INFORMATION
9. WEARING GUIDELINES
10. IMPORTANT FCC COMPLIANCE INFORMATION
11. PRODUCT WARRANTY
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02

INTENDED USE
03

04
The ELEHEAR Alpha Pro hearing aids are designed to be utilized by
individuals aged 18 and above who experience mild to moderate
hearing impairment.

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WHAT’S IN THE BOX

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Hearing aid x2
Charging case x1
Wax cap tool x1
Ear caps( S / M / L ) x2
x2 x2
x2 x2
x2 x2

Multi-function tool pen x1
USB Type-C to USB-A cable x1 Quick Start Guide x1
User manual x1
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Quick Start Guide
User Manual
Alpha Pro OTC
Alpha Pro OTC

PRODUCT
OVERVIEW
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3.1 ELEHEAR Alpha Pro (FRONT)
Microphone 1
Receiver
Microphone 2
Volume up button
Power on/off button
Hearing aid indicator
Switch button
Ear cap
Volume down button
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3.2 ELEHEAR Alpha Pro (BACK)
Charging contact
Name plate
Wax cap
Receiver wire
Charging contact

3.3 CHARGING CASE
Charging port
Charging case
charging indicator
Hearing aid
charging indicator
Reset button
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OPERATION
GUIDE
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We recommend fully charging both the hearing aids and the charging
case for a duration of 2.5 hours prior to usage.
(Refer to page 23 for charging instructions.)
4.1 CHARGING BEFORE USE

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(2) Connect your hearing aids to the phone (see page 15).
(3) Follow the app's instructions to finish setting up your hearing aids.
4.2 DOWNLOAD THE ELEHEAR APP
The ELEHEAR app enables you to set up and personalize your hearing
aids based on your hearing preferences, as well as manage their
settings. Make sure to download the app before using the Alpha Pro.
Follow these steps to get started:
(1) Open your web browser on your phone and go to:
https://elehear.com/pages/app-page to download the app.
You can also use the QR code below.

The ELEHEAR Alpha Pro has Bluetooth® to connect with devices like
Apple iOS or Android phones. When connected to a phone, it can play
music and answer calls hands-free.
(1) On your phone:
· Turn on Bluetooth.
· Search for devices.
(2) Take out the hearing aid from the case, and it will start pairing with
Bluetooth, making a "Pairing" sound.
(3) When connected, you'll hear "Connected," and your phone will show
"ELEHEAR Alpha Pro Connected."
The Bluetooth connection is ready, so you can now use the hearing aids
for calls, music, and more.
Answer Calls
While on a call, use the volume up or down button to adjust the call
volume.
Play Music
Press the volume up or down button to adjust music volume.
To play or pause music, operate your phone.
4.3 BLUETOOTH STREAMING
Follow these steps to connect:
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Note:
· Connect the hearing aids to the phone within 30 minutes after taking
them out. After this time, the ELEHEAR Alpha Pro Bluetooth won't be
detectable. If this occurs, return them to the charging case and then
take them out to reconnect.
· Before boarding a flight, ensure to deactivate the Bluetooth function
unless you receive authorization from the flight crew.
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(1) Differentiate between the left and right hearing aids. The left ear
device features a blue receiver, while the right ear device is equipped
with a red receiver.
(2) Position the hearing aid on the corresponding ear. The hearing aid
body should rest near the upper part of your ear. The curved segment
of the receiver wire should encircle the front of your ear.
4.4 WEARING
Left: Blue Right: Red
Left: Blue
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