Widex C4-m User manual

USER INSTRUCTIONS
THE WIDEX CLEAR™440,
330, 220 SERIES
C4-m/C4-m-CB/C3-m/C3-m-CB/
C2-m/C2-m-CB model
Behind-the-ear

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YOUR WIDEX CLEAR™ HEARING AID
(To be filled out by the hearing care professional)
CLEAR
CLEAR
CLEAR
Programs:
Master
Music
TV
Comfort
Audibility Extender
Reverse focus
Phone
Zen
Master + Zen
Master + Audibility Extender
Master + Reverse focus
Master + Phone
Zen+

Date Your hearing care professional

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CONTENTS
THEHEARINGAID ................................
Acousticindicators ..................................
Thebattery .........................................
Insertingthebattery................................
Removingthebattery .............................
Batterydrawerwithoutanailgrip...................
Lowbatteryindication .............................
Turningthehearingaidonandoff....................
Rightleftidentification .............................
Positioningthehearingaid ..........................
Removingthehearingaid...........................
Volumeadjustment .................................
Lostpartneralarm ..................................
Programs ..........................................
Switchingbetweenthelisteningprograms ...........
Zen.............................................
Usingatelephone ..................................
CLEANING......................................
Thehearingaid.....................................
Themicrophoneopenings..........................
ACCESSORIES...................................
INCASEOFMALFUNCTION .......................
CARINGFORYOURHEARINGAID..................
WARNINGS.....................................
ADVICE ........................................
Adaptingtoyourhearingaids .......................
REGULATORYINFORMATION......................
ADDITIONALPROGRAMFORMS ...................
SYMBOLS.......................................

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THE HEARING AID
The illustration below shows the hearing aid without an
ear-set. The choice of ear-set solution depends on your
specific needs. Please refer to the separate ear-set user
manual.
1. Microphone openings
2. On/off function
3. Nail grip
4. LED & Right/Left identification
If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care profes-
sional.
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NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”.
WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing
aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly
as illustrated in this booklet. We also reserve the right to make
any changes considered necessary.
Intended use
The hearing aids are intended as air conduction amplifi-
cation devices to be used in everyday listening environ-
ments. The hearing aids may be provided with the Zen
program intended to provide a relaxing sound back-
ground (i.e. music/noise source) for adults who desire
to listen to such a background in quiet.
Indications for use
The devices are indicated for individuals with a range of
hearing loss severity from minimal (10 dB HL)to mod-
erately severe (85 dB HL) and all hearing loss configu-
rations.

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They are to be programmed by licensed hearing care
professionals (audiologists, hearing aid specialists, oto-
laryngologists) who are trained in hearing (re)habilita-
tion.
Description of device
Your hearing aid is used with an ear-set which consists
of a tube and an ear-tip or earmould. The hearing aid
uses a proprietary wireless technology, WidexLink, to
enable communication between the left and the right
hearing aid, as well as between the hearing aids and the
DEX accessories.
Your hearing aid may be provided with a listening pro-
gram called Zen. It makes musical tones (and some-
times a rushing noise) in the background. These sounds
are shaped according to your hearing loss.

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Acoustic indicators
The hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal may be a
spoken message or tones. The signal can also be deac-
tivated.
Functions Default
settings
Other
settings
Adjusting volume via remote control Tone Off
Confirming RC program key use Clicking
sound
Off
Changing program via remote control Message Tones/off
Starting up the hearing aid Message Tone/off
Warning about low battery Message 4 tones/off
Warning about lost partner Off Message
Service reminder Off Message
Note: “Warning about lost partner” can only be made available
in CLEAR440 and CLEAR330.

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The battery
We recommend zinc-air batteries. Use a size 10 battery
for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations on the bat-
tery pack regarding disposal of used batteries.
Inserting the battery
Before inserting a new battery into the
hearing aid, remember to remove the adhe-
sive tab. Once the tab has been removed,
the battery will start functioning after a few
seconds.
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.

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Use the nail grip to gently swing the battery drawer
open. Do not press the drawer beyond the open posi-
tion.
Place the battery in the drawer as illustrated, so that the
plus (+) sign on the battery is facing towards you when
you hold the hearing aid as shown. You can use the bat-
tery magnet provided to steer the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.

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Removing the battery
1. Open the battery drawer as previously described.
Place the hearing aid on the provided cloth on a
clean, plane surface and turn it as illustrated.
2. Supporting the drawer with your finger, use the
battery magnet provided to push the battery out of
the battery drawer from the minus side.
1 2

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Battery drawer without a nail grip
The hearing aid may be provided with
a battery drawer without a nail grip,
which means that you need a tool to
open the battery drawer. This type of
drawer can be a good choice if the
hearing aid is worn by a child. A spe-
cial tool for opening the drawer will be
included with this drawer.
The battery drawer is opened as illus-
trated.

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Low battery indication
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disa-
bled (see page “Acoustic indicators” on page 7).
We recommend that you always have a spare battery
with you.
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.

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Turning the hearing aid on and off
The battery drawer of the hearing aid also functions as
the on/off switch.
Close the battery drawer to turn on the
hearing aid. An acoustic indicator will
indicate that the hearing aid has been
switched on unless this function has
been disabled.
Open the battery drawer com-
pletely to turn off the hearing aid.
Note: Another way to verify that the
hearing aid is turned on is to cup it
in your hand. If it is on, it will whistle.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.

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Right/left identification
If you wear hearing aids on both ears,
the hearing aids can be provided with
coloured marks (red mark = right and
blue mark = left).
The arrow shows the position of the
identification mark.

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Positioning the hearing aid
Insert the earpiece in the ear canal while holding the
lower part of the tube. It may help to pull the outer ear
backwards and upwards with the opposite hand.
Place the hearing aid behind the ear, so that the hear-
ing aid and tube rest comfortably on the ear, close to
your head.
The illustrations show an open ear-tip. For further infor-
mation on ear-tip/earmould types, anchors and proce-
dures, see the separate ear-set user manual provided.
If the ear-set does not fit or sit properly, causing dis-
comfort, irritation, redness or the like, contact your
hearing care professional.

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Removing the hearing aid
Remove the hearing aid from its position behind the
ear.
Carefully pull the earpiece out of the ear canal, while
holding the lower part of the tube. If the earpiece is
provided with an extraction cord, take hold of this and
carefully pull the ear-tip out of the ear canal.

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Volume adjustment
The hearing aid volume is adjusted automatically in
accordance with your sound environment.
If you have a remote control, you can also adjust the
volume manually or mute your hearing aid. Any adjust-
ment of the volume setting will be cancelled when your
hearing aid is turned off, or when you change program.
In the default setting, any volume adjustment via the
remote control will affect both hearing aids.
To alter the increments in which the volume is increased
or decreased, consult your hearing care professional.
If you have a remote control, please also refer to the
user instructions for this.
WARNING
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care profes-
sional.

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To mute the hearing aid with a remote control:
Keep pressing the volume down key on the remote con-
trol until the long beep-tone has sounded. Pressing one
of the volume keys briefly will bring back the sound.
Lost partner alarm
(Note: Only applicable if this feature is available and
has been activated by your hearing care professional.)
If one of your hearing aids falls off your ear, and/or the
battery is exhausted, a tone signal and a spoken mes-
sage will sound two times in the other hearing aid, and
a diode will flash on both hearing aids.
When the lost hearing aid is repositioned, and/or the
battery is exchanged, the diodes stop flashing.

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Programs
By default your hearing aid has one program. However,
with a remote control a number of additional programs,
plus the special Zen program called Zen+ can be made
available.
Please also refer to the user instructions for your remote
control.
Master Standard
Music Forlisteningtomusic
TV ForlisteningtotheTV
Comfort Attenuatesbackgroundnoise
Audibility
Extender
Makes high-frequency sounds audible
Reverse focus Focusonsoundsfrombehind
Phone Forlisteningtothetelephone
Zen Generatesdifferentkindsoftonesornoise
Compound
programs
TheMasterprograminoneearandZen
ReversefocusAudibilityExtenderor
Phoneintheother
Zen+ SpecialZenprogramwithuptothree
differentZenstyles
If your needs change over time, the combination of lis-
tening programs can be altered.

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Zen program
Your hearing aid may be provided with a unique optional
listening program called Zen. It makes musical tones
(and sometimes a rushing noise) in the background.
The Zen program may be used alone (without amplifi-
cation) in quiet when you are not required to hear sur-
rounding sounds. Or, it may be used with amplification
so that both the surrounding sounds and the generated
sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive a decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.