Widex Inteo User manual

User’s instructions
The Inteo Series
IN-CIC
Completely-in-canal

2
Your hearing aid and accessories may not look ex-
actly the same as in these user’s instructions. We
furthermore reserve the right to make any changes
considered necessary.
Hearing aids and their accessories
should not be disposed of with normal
household waste. Please consult your
national Widex distributor for advice
on how to dispose of your hearing aid.

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Contents
Your new Inteo hearing aid ................................... 4
Inteo (IN-CIC) .............................................. 6
The battery................................................. 8
Battery type ............................................. 8
Inserting the battery...................................... 9
Changing the battery ....................................11
Turning the hearing aid on and off............................12
Left/right identification.....................................13
Placing Inteo in the ear......................................14
Possible settings when turning on your hearing aid .............15
Removing Inteo ............................................16
Automatic adjustment of loudness............................ 17
Fine tuning loudness........................................18
Listening programs .........................................19
Switching between the listening programs . . . . . . . . . . . . . . . . . . 23
Keeping Inteo clean.........................................24
Cleaning accessories .....................................27
The sound outlet ........................................29
The relief vent, short ....................................30
The relief vent, full length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The microphone opening .................................33
The CeruSTOP wax guard....................................34
Changing the CeruSTOP wax guard ........................35
Caring for your hearing aid .................................. 38
Good advice ...............................................40
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Remote control .........................................43
In case of malfunction ...................................... 44

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Your new Inteo hearing aid
Thank you for choosing a Widex hearing aid. Inteo
is a hearing aid that allows you to be part of the
process of tailoring the sound to your individual
hearing loss and lifestyle requirements.

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We recommend that you read the entire booklet to
get full satisfaction from your new Inteo hearing
aid.
We hope you will be pleased with your new
Widex hearing aid.

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Inteo (IN-CIC)
1. Microphone opening, where the sound enters
the hearing aid.
2. Battery drawer, which keeps the battery in
place.
3. On/off function, which is built into the
battery drawer. (also see page 12)
4. Sound outlet, through which the amplified
sound from the hearing aid reaches your ear.
5. Nail grip on the battery drawer for easy
opening.
6. Extraction cord, which makes it easy to
remove the hearing aid from the ear canal.
7. Relief vent (short) for aeration of the ear
canal.
8. Relief vent (full length) for aeration of the ear
canal.

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Ask your hearing care professional to indicate be-
low the type of vent used in your hearing aid.
full length short

8
The battery
Battery type
The recommended battery type for your Inteo
hearing aid is:
Zinc Air battery type 10
To obtain replacement batteries, please consult
your hearing care professional. Please note the ex-
piry date and the recommendations regarding dis-
posal of used batteries on the battery pack. To en-
sure proper battery function, do not use batteries
past the expiry date. Because they are Zinc Air type
batteries, they need air to work. Therefore, do not
remove the adhesive tab until just before inserting
the battery in the hearing aid. Once the tab has
been removed, the battery will start functioning
after a few seconds. The battery life will depend on
a number of factors, such as the setting of your
hearing aid, how many hours you use it daily and
the listening environments in which you use it.

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Inserting the battery
Before inserting a new battery in
your hearing aid, remember to re-
move the adhesive tab. Do not use
batteries on which there is a sticky
residue from the tab or other un-
wanted substance.

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Use the nail grip to gently
swing the battery drawer out-
wards. When opening the
battery drawer, be careful not
to force it beyond the upright
position.
Place the battery in the draw-
er so that the small plus (+)
sign on the battery is facing
in the direction indicated by
the small plus (+) sign printed
on the round battery holder.
If the battery drawer does not
close easily, the battery is in-
correctly inserted.
Always place the battery in
the actual battery drawer as
illustrated and not in the
open space inside the hear-
ing aid.

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Changing the battery
If you hear four rapid beep-tones while wearing
your hearing aid, it is an indication that the battery
is nearly exhausted. Once the battery is totally ex-
hausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function after
the beep-tones varies from one case to another.
We recommend that you always have a spare bat-
tery with you.
For adjustment of the beep-tone level or disabling
of the function, please consult your hearing care
professional.
Never leave an exhausted battery in the hearing
aid. Exhausted batteries may leak, which could
damage the hearing aid. When changing batteries,
it is a good idea to hold the hearing aid over a table
or a carpet, in case you drop the hearing aid or bat-
tery.

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Turning the hearing aid on and off
The battery drawer of your
Inteo hearing aid also func-
tions as the on/off switch.
The hearing aid is turned on
when a battery is inserted
correctly and the battery
drawer is completely closed.
The hearing aid is turned off
when the battery drawer is
open.
Please remember to switch
the hearing aid off when it is
not in use. Remove the bat-
tery if the hearing aid will not
be used for several days.

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Left/right identification
Inteo IN-CIC shells are made in various colours;
they can be red for the right ear and blue for the
left ear, or they can both be beige, but have a red
Widex logo (right ear) or a blue Widex logo (left
ear).

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Placing Inteo in the ear
Before inserting the hearing
aid, you must place a battery
in the battery drawer and
close the battery drawer.
Hold your hearing aid by the
extraction cord with your
thumb and forefinger. Slowly
guide the hearing aid into
your ear canal until you feel
resistance. Let go of the ex-
traction cord and use the tip
of your forefinger to gently
push the instrument into
your ear until it rests com-
fortably in your canal.
To ease the final adjustments
it can be a help to pull the out-
er ear backwards and upwards
with the opposite hand.

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Possible settings when turning on
your hearing aid
Your hearing aid can be set to start up in two diffe-
rent ways. In the standard start-up setting your
hearing aid may whistle slightly while you insert it
in the ear. An alternative is a setting where the
hearing aid actively suppresses whistling while it is
being inserted in the ear. Together with your hear-
ing care professional you can choose the start-up
setting that suits your needs best.

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Removing Inteo
Gently pull the extraction
cord with your thumb and
forefinger. If it is difficult to
loosen the hearing aid, it may
help to try to move the hear-
ing aid gently from side to
side while pulling the extrac-
tion cord of the hearing aid. It
may also help to pull the outer ear upwards and
backwards while applying a little pressure around
the ear opening with the opposite forefinger.

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Automatic adjustment of loudness
Inteo adjusts loudness automatically in accordance
with your sound environment. Several thousand
times per second, Inteo analyses the surroundings
and tailors its sound accordingly. With Inteo you
do not have to think about adjusting the volume –
it happens quite automatically.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further informa-
tion, consult your hearing care professional.

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Fine tuning loudness
Ordinarily, you cannot fine tune loudness in your
Inteo hearing aid. The hearing aid is so tiny that
there is not space for a manual volume control, and
it is placed deeply in the ear canal, making it im-
possible to manipulate any such control.
However, if you use a remote control with your In-
teo hearing aid, the option of fine tuning loudness
becomes available. Each time you adjust the vol-
ume via your remote control, you will hear a beep-
tone. For help to determine whether you could
benefit from a remote control, please consult your
hearing care professional.

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Listening programs
Ordinarily, your Inteo hearing aid has one listening
program. The hearing aid is so tiny that there is not
space for a program button, and it is placed deeply
in the ear canal, making it impossible to manipu-
late any such button.
However, if you use a remote control with your In-
teo hearing aid, you can have up to three listening
programs optimised for different listening situa-
tions.
Your hearing care professional can help you select
the programs that are of use to you. If your needs
change over time, the combination of listening
programs can be changed. In these user’s instruc-
tions, the hearing care professional can list the lis-
tening programs that are available in your hearing
aid (see page 22). You can choose from the follow-
ing programs:

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Inteo Master: This listening program is Inteo’s
standard program. In the Master program all the
automatic functions of the hearing aid work to en-
sure audibility, speech intelligibility and comfort in
all listening situations.
Acclimatization program: This listening program
has the same features as the Master program, but
provides slightly less amplification. The listening
program is ideal if this is your first hearing aid and
you want to get used to all the new sounds gradu-
ally. *
Music: This listening program is ideal for listening
to music. *
TV: This listening program is ideal for listening to
the TV. *