Elite SIM-8000 User manual

INSTALLATION
MANUAL
SIM/SIK/SI-8000
IP Intercom System
ELITE

SIM/SIK/SI-
8000Series
IP Intercom System
QUICK START GUIDE
CONTENTS
Introduction
Specifications and Package Contents 1
Dimensions 2
Installation and Connections 3
System Diagram 5
Basic Functions and Operation 6
Factory Reset 7
I. Detect and Verify Network Settings
Search for devices with CVT Upgrade Tool 8
Getting to a Command Prompt in Windows
Verify your computer’s network settings 9
Compare your computer’s IP address with
your SIM’s IP address
II.
Accessing and Configuring the Setup Interface
Launching the user interface
10
Enter log in credentials
LAN Settings
11
Device Settings
12
Access Settings 13
SIP Settings 14
Forward Account Settings
15
External Module Settings 17
Advanced Settings
Phone Book
18
Default, Restore and Backup
Log Out 19
Support and Warranty (Back)

1
SPECIFICATIONS
SIM/SIK/SI-8000Series
IP Intercom System
PACKAGE CONTENTS
CPU 350 MHz
RAM DDR2 (1 GB x 2)
Flash 2 GB
Power 12V DC
IP Rating IP 66
Rated Power 6W
Standby Power Consumption 6W
Operating Temperature -5ºF ~ 131ºF
Relative Humidity 20% ~ 93%
Screen 3.5” Dot Matrix
Dimensions H 14.75”
W 6.5”
D 2”
Model: SIM-8302
Allen Wrench Seal Ring
Waterproof jacket1 Waterproof jacket2
Cover
Waterproof jacket3
Installation screws Network port seal ring
Model SIK-8000 series

2
6.5”
Camera
LEDs
Speaker
Display
Digital
Keypad
14.75”
13.75”
Microphone
Card
Reader
5.5”
Flush Mount Box
Dimensions
2”

3
Installation Electrical
Exit/Door Detector
Exit/Door Detector Door Detector
Sense Switch
Power/Unlock Signal Output
Outdoor panel power interface
connects with 12V DC power. Unlock
signal input connected with unlock
module.

4
RS485 RJ45 Pin Out: T-568B
Enable to connect equipment with RS485 interface.
RS485 interface enables to output 12V/100mA power.
+12V is not needed to wire if it is unused.
RS485 Interface RS485 Equipment

5
CAT5e
EX-BUT1 EX-BUT2
GND +12V NC COM
DC
+
+12V
GND
COM
NC
NO
CTRL
Network switch
Exit button
Lock
Flat camera/
Outdoor panel/
Help station
Power(UPS-DP)
Waterproof CAT5 Cable
Plug
Hole
l
Drain hole: 20mm
60mm
181mm
104mm
SIK-8000 series

6
Instruction
Center: 0000 + #
Call: RoomNo + #
Unlock: # + PSW + #
Name:
▲ or ▼
Basic Operation Basic Functions
Calling Indoor Monitor
• Input floor and room number (at least 3 digits),
then press # to confirm. If you do not press pound
the unit will automatically call after 2 seconds.
• You can also make a call by searching through
the phone book. To search the phone book,
press the up or down arrow on the keypad,
then press # once you have found the person
you wish to call
• If the indoor monitor you are trying to reach is
unavailable, the outdoor panel will display “Busy”,
then auto return to standby mode.
• Press the ✱ button to end communication
at any time during the call
Calling Management Center
• Dial “0000” then press # to call
the management center
• If the management center is busy or unavailable,
the outdoor panel will display “Busy”,
then auto return to standby mode.
• Press the ✱ button to end communication
at any time during the call.
• Video intercom with indoor
monitor & management center
• ID card reader -
Supports a maximum of 10,000 cards
• Access password unlocking
• Supports standard SIP protocol
to communicate with IP phones
and SIP software
• Phone book search and direct dial
Unlocking the Door
1. Unlocking by Access Password
• Press the # key, enter the access password
(default is 000), then press the # key
to confirm
2. Unlocking by IC/ID card
• Hold the IC/ID card up against the
card reader area of the SIM Intercom
Front Display
Call Guard / Management
Call a room directly
(e.g. 1111#) Unlock door from keypad
(e.g. #123456#)
Search Directory

7
Reset SIM unit to Factory Default Settings
1. Press # key twice and type in the
default password: 123456. This will take you
to menu settings
2. Select the Default menu, then enter into the
Default Settings menu
3. Press 1 to indicate that all settings will be
back to Factory Default Settings,
press # to confirm
Access Control Card Reader Section
There are two ways to delete the card information:
1. If you registered the card via Management Software,
you can delete the card information in the software
as well
2. If you registered the card via SIM panel, you can
reset the SIM to Factory Default Settings to
delete the card information

8
1 Detect Door Station & Verify Network Settings
1-1
Connect a 12V DC power supply to your
SIM/MDU, then connect your SIM/MDU to your
switch or router via CAT5e or CAT6, then launch
the CVT Upgrade Tool. Click on Search to find
the IP address of your SIM/MDU intercom.
By default, the address is 192.168.1.200.
1-2
Verify your computer’s LAN settings via
Command Prompt
The easiest way to open Command Prompt on
a Windows machine is to press Win+R on your
keyboard. Hold the Windows key down and then
press R.
In the Run window, type “cmd” then hit OK.
This will open Command Prompt
Device ID IP address MAC address

9
1 Detect Door Station & Verify Network Settings
1-3
In the Command Prompt window, type in “ipconfig”
and press enter to find your computer’s
IP address, subnet mask, and default gateway
(your router’s IP address).
Make sure to take note of your IP address,
your network mask and default gateway
so you can reference them later.
1-4
Compare your computer’s IP address with the
IP address of the SIM/MDU Intercom. If the first
three sets of numbers (192.168.1.x) from your
computer’s IP address match the SIM/MDU
Intercom’s first three sets of numbers (192.168.1.x),
you can proceed to Step 2.
If they don’t match, you can refer to the “changing
network settings” portion of this manual.
Device ID IP address MAC address

1
0
2 Forward SIP calls
2-1
Open Internet Explorer and type the IP address of
your SIM/MDU Intercom into the address bar and
hit enter.
2-2
A log-in window will appear and you will enter your
user name and password to access the user
interface. The default credentials are “admin”, and
“123456”.
Default IP addresses:
SIM-8302 Multi-tenant station 192.168.1.200
SIK-8000 Intercom w/keypad 192.168.1.240
SI-8000 IP Intercom series 192.168.1.199
ST-3078 7” touchscreen 192.168.1.230
ST-3108 10” touchscreen 192.168.1.220
Note: Do not proceed to Step 3 until
you have verified your computer and
SIM Intercom are on the same network

1
1
2 Forward SIP calls
2-3
LAN Settings
IP: It must be a unique IP address with the first
three sets of numbers (192.168.1.x) matching
the first three sets of numbers of your Gateway
address. The last set (x) can be any number
between 2 and 253. Each SIM/MDU Intercom
ships with a default IP address of 192.168.1.200
or based on the models on previous page.
Mask: The default mask is 255.255.255.0. Most
simple networks that don’t require more than
254 usable IP addresses will use this mask by
default. If more addresses are required then you
will most likely have a network engineer working
on the project who will take care of the
subnetting.
Gateway: The gateway is the IP address of your
router, think of it as your devices gateway to get
out of the local area network (LAN). It tells your
devices where to send information if it needs to
go to another network or the internet.
DNS: You need to match your DNS address
to the DNS address you’ll get when you type
“ipconfig /all” into the command prompt.
You may also use “8.8.8.8” or “8.8.4.4”.
Server IP: This is the address of the PC that is
running the management software.
Password: the password used to login to the
management software.
Password: This is the password used to login to
the management software.
NTP: Network Time Protocol is used to sync the
SIM/MDU Intercom’s clock. You can use a local
server in your area.
Note: Any time you change your
settings, you must click Submit before
leaving the page.

1
2
2 Forward SIP calls
2-4
Device Settings
BuildNo: Building number: 1
UnitNo: Unit number: 1
Floor: 11
RoomNo: 11
No: Unique number for the outdoor panel (can
be any number between 1 & 9) . You can have
a maximum of 9 door stations for one building
number.
Sys passwd: Login password (default is 123456)
Panel mode: Select “Personal Panel”
Ring back: you can choose 4 different ring back
tones for the outdoor panel
Language: Choose which language you want
to use
Volume: The volume of the ring back tone on
the outdoor panel. You can choose 1-6
TZ: Set your time zone:
Forward: Select “one by one” to make the unit
call the first monitor and then call the rest
in sequence or “all at once” to have it call all
monitors at the same time
Note: Any time you change your
settings, you must click Submit before
leaving the page.

1
3
2 Forward SIP calls
2-5
Access Settings
Unlock timeout: Time delay in seconds from
when you activate the door unlock to when it
triggers the strike. Choose 1-9 seconds
Unlock delay: Amount of time in seconds the
door lock stays open. Choose 0-9
Elev refer: It is reserved for high rise buildings
Admin Card: It is reserved for high rise building
administration
Security ON/OFF: Check the box for security on
Unlock Password: Set up to eight different
unlock passwords (default is 0000). Typically used
for management and maintenance personnel
Card Reader:
1. Register admin card: input “0” in the Admin
Card frame and confirm. Then hold the
admin card up to the reader, when you hear
the beep the card has registered successfully.
2. Register the unlock cards: Swipe the admin
card first, then swipe the new unlock card
within 10 seconds. It will sound a tone to
confirm it has successfully registered.
Note: Any time you change your
settings, you must click Submit before
leaving the page.
Note: You cannot use the admin card
as an unlock card (the admin card will
not unlock the door).

1
4
2 Forward SIP calls
SIP enable: Select box w/check
Proxy: URL of your SIP server
sip:sip.linphone.org
Realm: URL of the domain your SIP
Authentication server is on.
sip.linphone.org
Outbound: URL of your outbound proxy server
sip:sip.linphone.org
Stun IP: URL of the STUN server
sip.linphone.org
Stun Port: Port used to setup phone calls to a
VOIP provider outside the local network
5060
User: user name for your SIP account from
Linphone, Password for your SIP account.
*This is only for the door station; ALL phones
and screens must have their own Linphone
account. Think of this as an individual phone
number.
Bit-rate: The number of bits per second the
unit will use to transmit voice and data. We
recommend 512k. These settings should match on
all devices (indoor monitor, mobile phone app etc)
Timeout: Amount of time in seconds the door
station will attempt to connect to a SIP server
(120-1800s)
Ring Time: Amount of time in seconds the unit
will ring (35-120s)
Host2id:
Confirm the VOIP page SIP settings are correct on the Main page as shown above

1
5
2 Forward SIP calls
2-7
Forward Account Settings
1. Make a SIP call to another SIP device
(Direct Call)
• Enter number to be dialed on SIM into “RoomNo” box
• Enter SIP number to call in the “Account” box,
then click Submit.
• Once you enter “100” on the keypad,
it will call account 100
2. Make a SIP call to another SIP device
(using an Internal SIP server)
• For calling a SIP Device with the IP address - 192.168.1.230
• When you dial 100 on the SIM Intercom, it will call
the device with the IP address – 1 0 9 0 1 9 i s
t h e D e v i c e I D a d d r e s s f r o m t h e C V T
U p g r a d e T o o l , 192.168.1.230 is the LAN IP
address of the intercom.
3. Make a SIP call to another SIP device
(using an External SIP server)
• For calling a SIP Device with a SIP account
• When you dial 1114 on the SIM Intercom, it will
call the device with a registered SIP account
sip:109019@192.168.1.230
Device ID IP address MAC address

1
6
2 Forward SIP calls
To enable the forwarding of the door station for external SIP calling
or internal calling to monitors at the same time by using the
setup below:
Example of RoomNo: 1111 , this is from the SI-8000 series door station
or from the ST-3078 / ST-3108 monitors device settings setup menu.
11 = floor
11 = room
Multiple sip accounts would look like the following:
Sip:[e-mail]; [e-mail]
1115 sip:[Device ID]@192.168.1.230 1116 sip:109102@192.168.1.230
The example below shows the
forward settings when using a
registered SIP account

1
7
2 Forward SIP calls
2-7
Forward Account Settings (cont.)
3. Use one number to forward to multiple
devices. You can set the SIM up to forward
a call to multiple devices when one string
of numbers is pressed
• You can use one number to forward
a call to a maximum of 8 devices
• In the example, when the user
presses “100” on the keypad, it will call
both the device with IP addresses
192.168.1.230 and 192.168.1.250
• When using a monitor (ST-3078 or ST-3108), the forward account would be in the monitor setup,
not the intercom SI-8000 series doorstation menu.
Forward to multiple devices, you
will select “one by one” or “all at
once” in the device settings
sip:1@192.168.1.230;sip:@192.168.1.250

1
8
2 Forward SIP calls
2-8
External Module Settings
Voice GW
Used to connect to an on-site
voice gateway server if you are using one
2-9
Advanced Settings
Advertising
Used for touchscreen models
Quick Call
Used for touchscreen quick call / guard button
Speed Dial
Used for touchscreen models
RTSP Feed
Refer to page 20
Note: Anytime you change your settings,
you must click Submit before leaving the page
sip:[e-mail]