Elo Touch Solutions M50 Series User manual

USER MANUAL
Elo Touch Solutions
Elo Mobile Computer M50/M50C
Non-Payment

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REVISION HISTORY
Revision Eng. Date Description
Draft Hector Amores 05/22/20 Draft.
A Cameron Cole /
Hector Amores / Bill Yu 12/21/2020
Initial release per CO-21-0196.
Copyright © 0 1 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc., and its Affiliates (collectively “Elo”) makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo
reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such
revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates.

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Contents
Section 1: Introduction ...................................................................................................................................................................................................................... 10
Product Description .......................................................................................................................................................................................................................... 11
Overview – Specifications................................................................................................................................................................................................................ 11
Features: Elo Mobile Computer M50/M50C ................................................................................................................................................................................... 1
Section 2: Getting Started ................................................................................................................................................................................................................. 13
Unpacking ......................................................................................................................................................................................................................................... 14
Battery Installation ............................................................................................................................................................................................................................ 15
Battery Un-installation ....................................................................................................................................................................................................................... 16
Micro SD & Nano Sim Card Installation .......................................................................................................................................................................................... 17
Charging System & Power ............................................................................................................................................................................................................... 18
Charging the Handheld computer through USB type C Port .............................................................................................................................. 18
Charging Safety Features: ....................................................................................................................................................................................... 18
Battery Status / Descriptions .................................................................................................................................................................................... 18
Power Button ............................................................................................................................................................................................................. 18
Power LED Status ...................................................................................................................................................................................................... 18
Power / Function Buttons Features and Gestures ......................................................................................................................................................................... 19
Power button On-Screen display menu features .......................................................................................................................................................................... 19
Gestures ............................................................................................................................................................................................................................................. 19
Status Bar Icons and Definition ........................................................................................................................................................................................................ 0
About Touch Gestures ..................................................................................................................................................................................................................... 1
Out of Box Experience (OOBE) ........................................................................................................................................................................................................
Elo Hub Home Screen ...................................................................................................................................................................................................................... 3

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Elo Hub Quick Settings ..................................................................................................................................................................................................................... 4
Lock and Home Screens .................................................................................................................................................................................................................. 5
Android Notification Panel .............................................................................................................................................................................................................. 6
Android™ Quick Acess Panel ......................................................................................................................................................................................................... 7
Android application Drawer & Google application .................................................................................................................................................................... 8
Customize and add a shortcut to the Home Screen. .................................................................................................................................................................. 9
Section 3: Android Settings .............................................................................................................................................................................................................. 30
Network & Internet .......................................................................................................................................................................................................................... 31
Wi-Fi ............................................................................................................................................................................................................................ 31
Mobile Network ........................................................................................................................................................................................................ 3
Airplane mode .......................................................................................................................................................................................................... 33
Hotspot & tethering .................................................................................................................................................................................................. 33
Wi-Fi hotspot .............................................................................................................................................................................................................. 33
USB tethering ............................................................................................................................................................................................................. 33
Bluetooth tethering .................................................................................................................................................................................................. 33
Ethernet ..................................................................................................................................................................................................................... 34
Connected devices ........................................................................................................................................................................................................................ 35
Bluetooth ................................................................................................................................................................................................................... 35
NFC ............................................................................................................................................................................................................................ 36
Cast ............................................................................................................................................................................................................................ 36
Print ............................................................................................................................................................................................................................ 37
USB ............................................................................................................................................................................................................................. 38
Apps & Notification ......................................................................................................................................................................................................................... 39

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Battery............................................................................................................................................................................................................................................... 4
Battery Saver ............................................................................................................................................................................................................. 4
Battery Manager ...................................................................................................................................................................................................... 4
Battery percentage ................................................................................................................................................................................................. 4
Battery Usage ........................................................................................................................................................................................................... 4
Display .............................................................................................................................................................................................................................................. 44
Auto Idle mode ........................................................................................................................................................................................................ 44
Brightness Level ......................................................................................................................................................................................................... 44
Nigh Light Feature .................................................................................................................................................................................................... 44
Adaptive Brightness ................................................................................................................................................................................................. 45
Wallpaper.................................................................................................................................................................................................................. 45
Advanced ................................................................................................................................................................................................................. 45
Dark theme ....................................................................................................................................................................................... 45
Screen timeout ................................................................................................................................................................................. 45
Auto-rotation screen ........................................................................................................................................................................ 46
Font size ............................................................................................................................................................................................. 46
Display size ........................................................................................................................................................................................ 46
Screen saver ..................................................................................................................................................................................... 46
Screen Orientation ........................................................................................................................................................................... 46
Lock screen display .......................................................................................................................................................................... 47
Sound ................................................................................................................................................................................................................................................ 48
Volumes ..................................................................................................................................................................................................................... 48
Do not Disturb ........................................................................................................................................................................................................... 48
Prevent Ringing ......................................................................................................................................................................................................... 49

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Default Notification Sound ...................................................................................................................................................................................... 49
Default Alarm Sound ................................................................................................................................................................................................ 50
Screen locking Sound .............................................................................................................................................................................................. 50
Advanced ................................................................................................................................................................................................................. 50
Storage ............................................................................................................................................................................................................................................. 51
Internal Shared Storage ........................................................................................................................................................................................... 51
Storage Manager ..................................................................................................................................................................................................... 51
SD card ...................................................................................................................................................................................................................... 51
Key Remap ....................................................................................................................................................................................................................................... 5
Wakeup Source ............................................................................................................................................................................................................................... 5
Privacy .............................................................................................................................................................................................................................................. 53
Permission Manger ................................................................................................................................................................................................... 53
Show passwords ....................................................................................................................................................................................................... 53
Lock screen ............................................................................................................................................................................................................... 53
Locaction ......................................................................................................................................................................................................................................... 54
Security ............................................................................................................................................................................................................................................. 55
Screen Lock .............................................................................................................................................................................................................. 55
Swipe Security ........................................................................................................................................................................................................... 55
Pattern Security ........................................................................................................................................................................................................ 55
Pin Security ................................................................................................................................................................................................................ 55
Password Security ..................................................................................................................................................................................................... 56
Accounts .......................................................................................................................................................................................................................................... 57
Accessibility ...................................................................................................................................................................................................................................... 58

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System ............................................................................................................................................................................................................................................... 59
Languages & input ................................................................................................................................................................................................... 59
Gestures..................................................................................................................................................................................................................... 59
Date & Time .............................................................................................................................................................................................................. 61
Advanced ................................................................................................................................................................................................................. 6
Reset options............................................................................................................................................................................................................. 6
Multiple users ............................................................................................................................................................................................................. 6
To switch users ........................................................................................................................................................................................................... 6
To add user ............................................................................................................................................................................................................... 6
To delete guest from the device ............................................................................................................................................................................ 63
To rename Admin Profile info .................................................................................................................................................................................. 63
Developer ................................................................................................................................................................................................................. 63
About Handheld .............................................................................................................................................................................................................................. 64
Section 4: Operational ....................................................................................................................................................................................................................... 65
About Camera App (Snapdragon)................................................................................................................................................................................................ 66
Camera Features ..................................................................................................................................................................................................... 66
Video Features .......................................................................................................................................................................................................... 68
Take a Picture and Record Video .......................................................................................................................................................................... 70
Take a Screenshot .................................................................................................................................................................................................... 71
About Android File Application ...................................................................................................................................................................................................... 71
Delete Files ................................................................................................................................................................................................................ 71
Copy and Move Files ............................................................................................................................................................................................... 71
Share Files .................................................................................................................................................................................................................. 7

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About Imager Engine / Barcode Reader ....................................................................................................................................................................................... 73
A 610 nm LED is used to generate a circular aiming pattern which indicates the center of the imager’s field of view. ............................. 73
Imager Aiming Element specifications ................................................................................................................................................................... 74
Imager Technical Specification .............................................................................................................................................................................. 75
Imager Decode Ranges .......................................................................................................................................................................................... 76
User Preferences – Parameters ............................................................................................................................................................................... 77
Imager Preferences – Parameters .......................................................................................................................................................................... 78
Symbology Parameter ............................................................................................................................................................................................. 80
Barcode Scanning using Barcode Reader .................................................................................................................................................................................... 84
Setting for User, Imaging and Symbology Parameters ................................................................................................................................................................. 85
Getting User, Imaging and Symbology Parameters ..................................................................................................................................................................... 86
Scanning QR code with Integrated Camera ................................................................................................................................................................................ 87
Reading NFC Tag ............................................................................................................................................................................................................................. 88
About Cellular Phone - (LTE/4G/3G) (M50C WWAN SKU only) ................................................................................................................................................... 89
About Android Debug Bridge (ADB) control ................................................................................................................................................................................. 90
About Elo Mobile Factory Full Reset ............................................................................................................................................................................................... 91
Section 5: Technical Support and Maintenance ............................................................................................................................................................................. 92
Technical Assistance ........................................................................................................................................................................................................................ 9
Elo Mobile Computer Care and Handling ..................................................................................................................................................................................... 93
Section 6: Regulatory Information ................................................................................................................................................................................................... 94
Electrical Safety Information ........................................................................................................................................................................................................... 94
Emissions and Immunity Information ............................................................................................................................................................................................... 94
Radio Equipment Directive .............................................................................................................................................................................................................. 96
Agency Certifications ...................................................................................................................................................................................................................... 97

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Waste Electrical & Electronic Equipment Directive (WEEE) .......................................................................................................................................................... 97
Section 7: Warranty Information....................................................................................................................................................................................................... 98

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Section 1
Introduction

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Product Description
Your new Elo Mobile computer combines the reliable performance from Elo with the latest
developments in touchscreen technology and display design. This combination of features creates a
natural flow of information between a user and the Handheld system.
Overview – Specifications
M50 (Wi-Fi SKU) M50C (WWAN SKU)
Oper ting System Android 10 Android 10
Processor Qualcomm SDA660 Qualcomm SDA660
Memory 4GB RAM 4GB RAM
Intern l Stor ge 64GB NAND flash memory 64GB NAND flash memory
Displ y 5.5”, 1 80*7 0 5.5”, 1 80*7 0
Touch Screen Capacitive touch, -touch minimum Capacitive touch, -touch minimum
Re r C mer 8MP - 3 64* 448, Auto Focus 8MP - 3 64* 448, Auto Focus
Micro-SD + N no SIM C rd
Combination for Micro SD (up to
1 8GB) and SIM card
Combination for Micro SD (up to
1 8GB) and SIM card
Wi-Fi + Bluetooth
IEEE 80 .11a/b/g/n/ac + Bluetooth 5.0
with BLE
IEEE 80 .11a/b/g/n/ac + Bluetooth 5.0
with BLE
Cellul r + GPS NA LTE/4G/3G +
GPS/GLONASS/Galileo/BeiDou
Microphone Sensitivity of -44dB (0dB=1V/Pa) min. Sensitivity of -44dB (0dB=1V/Pa) min.
Spe ker 1x 1W RMS MONO 1x 1W RMS MONO
M in B ttery Single cell, 3.8V/4000mAh minimum Single cell, 3.8V/4000mAh minimum
USB Port Type-C Type-C
NFC
ISO 14443 Type A/B ISO 15693 ISO
1809 R/W MIFARE
ISO 14443 Type A/B ISO 15693 ISO
1809 R/W MIFARE
B rcode Sc nner 1D / D Imager 1D / D Imager
Ambient Light Sensor Up to 75k Lux Up to 75k Lux
G-Sensor +/- 15˚ Accuracy minimum +/- 15˚ Accuracy minimum

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Features: Elo Mobile Computer M50/M50C
Function Button
Trigger
Volume Up
Function Button
Trigger
Volume Down
Touch Screen
Power Button
Integrated Barcode
Scanner
Power LED
Function LED
Ambient Light
Sensor
Speaker
Camera
Hand Strap Mount
(Top)
Hand Strap Mount
(Bottom)
Battery Latch
Battery & NFC
Flash
USB-C
Microphone

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Section 2
Getting Started

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Unpacking
Verify that the box contains:
• Elo Mobile Computer
• Charger (USB-C Type)
• Battery
• Quick Install Guide
Remove all protective material from the device.
Inspect the device for damage.
Report immediately if computer is damage and with missing items as listed above.
Note: Before using the device for the first time fully charge the battery.
Battery Safety Precautions
The battery stores a large amount of energy in small amount of space. Replace the battery with same type only. Improper replacement of
battery may cause risk of burns, fire, and explosions. Do not open, crush, bend, puncture, shred, heat above 60˚ C / 140˚ F or incinerate. Risk of fire
and burns if improperly handled. Do not short circuit, immerse the battery to liquid, or attempt to insert any foreign object to the battery. Avoid
storing under direct sunlight. If there is a serious swelling of the battery, do not continue using. Dispose the battery according to local regulations.
Battery Information / Specification
• Rechargeable Li-ion Polymer Battery
• Nominal Voltage: 3.8Vdc
• Limited Charging Voltage: 4.35Vdc
• Maximum Charging Current: 4A
• Minimum Capacity: 4000mAh 15. Wh

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Battery Installation
•Insert the battery, start from the bottom first, then slide the battery down into the compartment
then push.
•While pressing down slide the battery lock to the left (into the locked position) to secure the
battery.
Note: Press the upper left corner of battery cover tightly then latch the battery lock.
In order to protect the M50/M50C and maintain IP65 Ingres protection, check the battery
after drops, or large impacts. Be sure the battery is secured properly, and no gaps are visible
between the back cover and battery cover
1
2

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Battery Un-installation
• Shutdown the system. Refer on power status on this user manual for proper system shutdown .
• Remove the battery from the device.
• Slide the latch to the right to unlock the battery.
• Lift-up the battery, then slide up away from the compartment.

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Micro SD & Nano Sim Card Installation
• First save files and shutdown the computer.
• Remove the battery. Refer on battery un-installation section of this user manual .
• Pull and slide down the Micro SD + Nano Sim carrier located on the upper right side of the battery compartment.
• Place the Micro SD and/or the Nano Sim card into the carrier with contact side face down.
• Insert the carrier back into the Micro SD card compartment.
• Reinstall the battery. Refer on battery installation section of this user manual.
Micro SD
Nano Sim Card
Holder

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Charging System & Power
Ch rging the H ndheld computer through USB type C Port
The Elo Mobile Computer is powered by a rechargeable battery (Li-ion polymer Battery). A charger (USB C type wall
adapter) is included with the computer.
With Qualcomm Quick Charger 4.0 a charge to 90% will take about 60 – 90 minutes.
Ch rging S fety Fe tures:
• Over charge/discharge protection
• Over current/short-circuit protection
• Temperature monitoring/Over temperature protection.
 The handheld computer charger is design to stop charging when battery reaches the temperature of 43˚C.
B ttery St tus / Descriptions
Battery is charging
Battery is partially drained Battery is very low at 15%
Battery is full
Battery at 50% Battery Saver is ON
Power Button
Note: If any reason the device does not display video while it is charging. Press the power button once and if battery icon
appears into the display screen it means it is in the OFF state .
• To turn ON the power of Elo Mobile Computer press and hold power button for seconds.
• To Shut down or Restart, press and hold the power button for more than 5 seconds and follow the on-screen display
menu.
• To force the system to Shutdown, press and hold the power button for 1 seconds.
• To bring the system out of sleep/standby mode, press the power button once or touch the screen.
Power LED St tus
POWER LED STATUS DESCRIPTION
OFF OFF
Solid Green Power ON, battery charging disabled
Solid Amber Power ON, battery charging enabled

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Power / Function Buttons Features and Gestures
Power button On-Screen displ y menu fe tures
If the power button is pressed for more than 5 seconds, a pop-up screen menu will appear.
Android Home EloView
Gestures
Note: The following gesture will only work if the trigger buttons are set as “Volume up and down”. See Key Remap from Android Settings.
• Pressing power button twice will activate Camera.
 To enable or disable this feature see Android Settings on System → Gesture on this user manual.
• Pressing power button + Volume Up will activate notification volume to vibrate or Mute depending on the settings.
 To enable or disable this feature see Android Settings on System → Gesture on this user manual.
• Pressing power button + Volume Down will activate screenshot.
For shutting down the system
For rebooting the system
For Bug Report
For taking screenshot
For Emergency calling
For shutting down the system
For rebooting the system

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Status Bar Icons and Definition