EMMO GANDAN User manual

EMMO GANDANEMMO GANDAN
OWNER'S MANUAL

1
Preface
An Important Message From EMMO
Thank you for choosing EMMO. Congratulations on your purchase of a new GANDAN.
This document is intended as a short introduction to your new e-bike. It contains essential safety, performance and
service information. Please read and understand this manual fully before assembling and riding your bike. Be sure to
watch the offical Emmo GANDAN assembly video available at https://emmo.ca/pages/e-bike-assembly-guide.
Additional information about your bike can be found on our website at www.emmo.ca.
Be sure to check all hardware for correct torque during assembly.
Illustrations
Illustrations shown in this document may differ in detail from the exact configuration on your particular e-bike model. The
illustrations are a general reference for instruction and description purposes only.
Service & Support
If you have questions after reading this manual and watching the assembly video, please feel free to contact us.
Find Emmo dealers near you: https://emmo.ca/pages/locations

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Content
About This Manual ����������������������������������������������������������������������������������������������������������������������������� 5
About EMMO �������������������������������������������������������������������������������������������������������������������������������������� 6
Rules and Regulations ������������������������������������������������������������������������������������������������������������������������ 7
Safety Disclaimer ����������������������������������������������������������������������������������������������������������������������������� 10
Description��������������������������������������������������������������������������������������������������������������������������������������� 13
Schematic Diagram ������������������������������������������������������������������������������������������������������������������������������������������������������������������� 13
Side View..............................................................................................................................................................................................13
Handlebar Attachments .....................................................................................................................................................................14
Speedometer .......................................................................................................................................................................................15
Operation Guide�������������������������������������������������������������������������������������������������������������������������������� 18
How to Turn on the Bike������������������������������������������������������������������������������������������������������������������������������������������������������������ 18
Key Ignition/Steering Lock.................................................................................................................................................................18
Seat.......................................................................................................................................................................................................21
Remote .................................................................................................................................................................................................24
Circuit Breaker .....................................................................................................................................................................................25

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Right Switches��������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 26
Left Switches����������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 27
Throttle �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 28
Charger �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 29
Lead Acid Charger...............................................................................................................................................................................29
Lithium Charger...................................................................................................................................................................................35
Charging Precautions .........................................................................................................................................................................42
Battery ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 43
Battery Safety Precautions ................................................................................................................................................................43
Disposal................................................................................................................................................................................................44
Storage & Maintenance ......................................................................................................................................................................45
Radio������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 46
Remote .................................................................................................................................................................................................46
USB Charging Port��������������������������������������������������������������������������������������������������������������������������������������������������������������������� 47
Kickstand & Kill Switch�������������������������������������������������������������������������������������������������������������������������������������������������������������� 48
Passenger Footpeg ������������������������������������������������������������������������������������������������������������������������������������������������������������������� 49
Pedal������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 50

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Lights����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 51
Headlight ..............................................................................................................................................................................................51
Tail light & Brake Light........................................................................................................................................................................52
Signal Lights ........................................................................................................................................................................................53
Adjusting the Brake ������������������������������������������������������������������������������������������������������������������������������������������������������������������� 54
Cleaning / Lubricating the Chain����������������������������������������������������������������������������������������������������������������������������������������������� 55
Tire Pressure ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 56
Serial Number���������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 58
Frame Number.....................................................................................................................................................................................58
Motor Number .....................................................................................................................................................................................59
Riding Guide ������������������������������������������������������������������������������������������������������������������������������������� 60
Checking List Before Riding ������������������������������������������������������������������������������������������������������������������������������������������������������ 60
Warranty Policy �������������������������������������������������������������������������������������������������������������������������������� 61
E-Bike Registration ��������������������������������������������������������������������������������������������������������������������������� 64
Contact Us���������������������������������������������������������������������������������������������������������������������������������������� 66

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About This Manual
This document is intended as a short introduction to your new e-bike. It contains important safety, performance and service
information. Read and understand it along with the information provided during the on-delivery instructions before using
the product. Pay special attention to the safety messages as shown here, and keep the manual handy for future reference.
WARNING: Warning about a situation that can cause death, serious physical injury and
or heavy material damage if one does not obey the safety instructions.
DANGER: Danger statement indicates a hazardous situation that, if not avoided, has a
very high risk of death, serious injury, or property damage.
CAUTION: Caution statement indicates a hazardous situation that, if not avoided, could
result in minor or moderate injury or property damage.
NOTICE: Notice is important information that can help you avoid bike/property damage
or extend the life of parts and the bike.
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About EMMO
Emmo is a proud Canadian company based in Toronto, Ontario. As the leading manufacturer of electric bikes, Emmo has
provided over 500,000 people with environmentally-friendly transportation throughout North America. We believe that
electric mobility for everyone is a big step in moving towards a zero-emission future.
Since 2009, Emmo has offered a large selection of electric mobility options for commuting and recreation. With
our diversity of products, we create high-quality options to accommodate everyone’s needs with an emphasis on
reducing their carbon footprint. The past decade has proven that Emmo e-bikes are not only a sustainable method of
transportation, but that they also push the limits of conventional bikes –to take you further, with less effort and more fun.
Driven by our vision of inspiring more people to lead a greener lifestyle, Emmo strives to give our riders’ the best
experience possible. Our in-house research and development spans two continents. Our e-bikes are designed in North
America and undergo rigorous testing at our state-of-the-art facilities. Throughout this process, every facet of this
complex supply chain is vigorously scrutinized to ensure the end product arrives in flawless condition at our four
distribution centers in North America. We continue to be at the forefront of the e-bike industry. With over 100 retailers,
Emmo is never too far away.
For over 13 years, our strong commitment to design and innovation has resulted in every Emmo product encompassing
the latest technology. Our e-bikes exclusively use programmable sine-wave BLDC controllers, allowing higher
performance, longer range and enhanced reliability in all conditions. Backed by our comprehensive warranty, we ensure
riders are confident in the purchase of their Emmo.
Emmo believes that a greener future is not only possible, it’s necessary, and we want to do our part to build greener
communities by making e-bikes more accessible.

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Rules and Regulations
According to Canada’s Motor Vehicle Safety Regulations ( MVSR ). A qualified e-bike (defined as Power Assist Bicycle)
must meet the following requirements:
• The e-bike must have operational pedals
• Upper wattage limit for the motor is 500W
• Maximum speed of an e-bike is 32km/h�
Other requirements include a permanently affixed compliance label from the manufacturer stating that the vehicle is a
power-assisted bicycle under statutory requirements in force at the time of manufacture. Currently, there is no license, no
insurance, and no vehicle registration required to operate a qualified e-bike according to federal legislation. E-Bike riders
share the same rights and responsibilities as other road users.
However, provinces and local municipalities have the power to restrict the use of e-bikes. Most provinces require the rider
to wear a helmet. Some provinces have special requirements with regard to the age limit to operate an e-bike, the type of
helmet required, even the number of wheels and wheel size. In Ontario, typically, e-bikes are generally treated the same
as regular bicycles. According to the Ministry of Transportation of Ontario (MTO), the age limit to operate an e-bike is 16
years old and above; the maximum weight of the bike is 120 kilograms (265 pounds); the bike must have a brake distance
of less than 9 meters; Any modifications made to the bike’s motor to create speeds greater than 32km/h are prohibited.
As the rules and regulations are subject to changes in different provinces and municipalities. Please check your municipal
bylaw and see where you stand.

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Rules and Regulations
Useful links:
E-Bike Regulations in Ontario:
https://www.ontario.ca/page/riding-e-bike
E-Bike Regulations in British Columbia:
https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/151_2002
E-Bike Regulations in Alberta:
http://www.transportation.alberta.ca/content/doctype45/production/mopedpowerbikes.pdf
E-Bike Regulations in Manitoba:
https://web2.gov.mb.ca/laws/statutes/ccsm/h060e.php
E-Bike Regulations in Saskatchewan:
https://www.sgi.sk.ca/motorcycle/-/knowledge_base/motorcycle-handbook/power-assisted-bicycles1
E-Bike Regulations in Quebec:
https://saaq.gouv.qc.ca/en/road-safety/modes-transportation/electric-bike
E-Bike Regulations in New Brunswick:
https://www2.gnb.ca/content/gnb/en/services/services_renderer.200814.Motor_Vehicle_Registration.html

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E-Bike Regulations in Nova Scotia:
https://novascotia.ca/just/regulations/regs/mv18786.htm
E-Bike Regulations in Prince Edward Island:
hhttps://www.princeedwardisland.ca/en/information/transportation-and-infrastructure/power-assisted-bicycles
Know and obey all relevant local laws
It is your responsibility to research and understand relevant laws where you ride your bike. Such laws may cover required
helmets and safety gear, required lights and reflectors, required hand signals, where you can legally ride a bike (bikes
and ebikes may have different restrictions), how fast you can go, what (if any) cargo or passengers you can carry, rider
age, and more. Before using public transportation—buses, trains, etc.—to transport your ebike, check with the relevant
transportation authority for any rules governing weight limits, tire widths, lithium-ion batteries, or any other rules that
might pertain to ebikes. When you ride on the road, assume you must, at minimum, follow all of the rules that cars must
follow. For additional information regarding traffic and vehicle laws, contact the road traffic authority in your area.

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Safety Disclaimer
This manual contains important safety, performance and service information� Read and understand it along with the
information provided during the on-delivery instructions before using the product, and keep it for reference� Ensure that
you comprehend all instructions and safety notes/ warnings�
WARNING: Ensure the bike fits you properly before use. You might lose control if the bike is too small
or too big for you.
By choosing to ride an electric bicycle you assume the responsibility for the risk of riding an e-bike� The rider is
responsible to know and practice the rules of safe and responsible riding, as well as proper use and maintenance of
the bicycle�
WARNING: Riders must have the physical condition, reaction time and mental capability to ride and manage
traffic, road conditions, and sudden situations. Riders should also familiarize themselves on local
bylaws regarding riding an E-Bike.
If you have an impairment, hearing impairment, physical impairment, cognitive language
impairment, or a seizure disorder, consult your physician before riding any bicycle.
WARNING: Failure to confirm proper installation, compatibility, proper operation or maintenance of
any component or accessory can result in serious injury or death. Make sure that correct
setup, tightening and torqueing to recommended torque values have been completed on
your bike.
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CAUTION: Before the first ride, familiarize yourself with all the bicycle features. Practice and become proficient
at applying the brakes, using the throttle in a controlled setting before riding in more risky
conditions. If you plan to ride at night, familiarize yourself with the lights and signals.
WARNING: Please make sure the bike works properly and safely before each ride (Inspect key components,
including but not limited to the brakes, brake sensors, throttle). Make sure all the hardware, such as
the handle bar, hand grips, seat, pedals are secured in place. Have your bike inspected by a licensed
mechanic on a regular basis depending on the condition of the bike.
DANGER: DO NOT use this product with standard bike trailers, stands, vehicle racks, or accessories
that have not been tested for safety and compatibility and verified as safe and compatible
with the bike by EMMO. Contact us if you have any question or concern.
WARNING: E-Bikes and e-bike parts have strength and integrity limitations. Extreme riding should not be
performed or you will risk damaging the components or becoming seriously injured or killed. This
includes but not limited to jumps, stunts, or any riding that exceeds your capabilities.
WARNING:
• Keep the battery away from children and pets.
• Keep the battery & charger away from water and open fire.
• DO NOT drop or subject the battery & charger to any big shocks.
• Charge the battery only with the charger that was supplied with the e-bike supplied by an official EMMO dealer.
• DO NOT use the battery & charger for other purposes.
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In no event shall EMMO be responsible for any direct, indirect or consequential damages, including without
limitation, personal injury, property damage, or economic losses, whether based on contract, warranty,
negligence, or product liability in connection with their products.
• Never connect the battery's terminals with each other.
• DO NOT cover the battery & charger or place objects on top of it during charging.
• DO NOT leave the battery & charger unattended while charging.
• Disconnect the charger and the battery immediately if you notice a strange smell or smoke.
• In the unlikely case that the battery is on fire: NEVER try to put the fire out with water. Cover
the fire with large amounts of sand, and call emergency services immediately.

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Description
1. Schematic Diagram
a� Side View
AHeadlight
BFront Turning Signal Light
CDriver Footpeg
DRear Shocks
ESeat Cushion
FPassenger Handles
GRear Turning Signal Light
HTaillight
ILicense Plate Light
JFront Fender
KFront Shocks
LFront Wheel
MRear Fender
NPassenger Footpeg
OChain
PSide Kickstand
QRear Wheel
A B C D E F G H I
M
J
K
L
N
O
P
Q

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Description
c� Speedometer
1. Schematic Diagram
km
km/h
V
M
ECU
!
AD
E
F
G
B
C

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AHigh Beam Indicator When the headlight high beam is on this indicator. Remains on until the high beam is
turned off.
BLeft Turning Signal Flashes when the left turning signal is turned on. This arrow remains flashing until the
turning signal is canceled.
CBattery Strength Indicator Indicates the current battery strength. (Note: the accurate battery level is shown at full
throttle instead of when the bike is still.)
DRight Turning Signal Flashes when the right turning signal is turned on. This arrow remains flashing until
the turning signal is canceled.
EOdometer Total travel distance of the bike (can not be reset).
FSpeed Mode Indicator Indicates the speed level (this function may not be available for certain models).
GCurrent Speed Indicates the real-time speed of the bike.
c� Speedometer
Description
km/h
km
V
1. Schematic Diagram

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Motor Failure Motor is out of order.
Throttle Failure Throttle is out of order.
ECU Controller Failure Controller is out of order.
Brake Sensor Failure Brake is applied (brake sensor is activated)/ Brake sensor failure.
Warning Lights
Description
c� Speedometer
1. Schematic Diagram

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Operation Guide
1. How to Turn on the Bike
a� Key Ignition/Steering Lock
This is a three-position switch that is located on the body:
• Power Off
• Power On
• Steering Lock
APower Off
BPower On
CSteering Lock (push)
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A
B
C

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To turn on the bike:
• Insert the key.
• Follow the marking on the ignition, turn the key to the right to turn on the bike.
Operation Guide
1. How to Turn on the Bike
a� Key Ignition/Steering Lock
P
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H
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G
N
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T
I
O
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P
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POWER OFF POWER ON
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