Empire Comfort Systems OP36FP32MN-2 User manual

INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
OUTDOOR GAS FIREPLACE
MODELS
OP36FP32M(N,P)-2
OP36FP72M(N,P)-2
OP42FP32M(N,P)-2
OP42FP72M(N,P)-2
Outdoor Gas Fireplace
EMPIRE
EMPIRE
Comfort Systems
!
DANGER CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space
such as a camper, tent, car or home.
GAS-FIRED
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
 
vapors and liquids in the vicinity of this or any
other appliance.
— Installation and service must be performed by a
-
plier.
WARNING
Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Read the installation, operating and maintenance
instructions thoroughly before installing or servicing
this equipment.
WARNING
If the information in these instructions are not fol-

property damage, personal injury or loss of life.
WARNING
For Outdoor Use Only.
WARNING
If not installed, operated and maintained in accordance
with the manufacturer's instructions, this product
could expose you to substances in fuel or from fuel
combustion which can cause death or serious illness.
WARNING
If you smell gas:
1. Shut off gas to the appliance.
2. 
3. If odor continues, keep away from the appliance
-
partment.
WARNING
-
pors and liquids in the vicinity of this or any other
appliance.
An LP-cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
Page 1

32272-0-0713Page 2
SECTION PAGE
Important Safety Information....................................................................................3
Safety Information for Users of LP-Gas ...................................................................4
Introduction ...........................................................................................................5-6
Specications ...........................................................................................................7
Gas Supply...............................................................................................................8
Clearances ...............................................................................................................8
Combustible Materials..............................................................................................9
Fireplace Dimensions........................................................................................10-11
Planning Installation ..........................................................................................11-12
Fireplace Framing and Installation .........................................................................13
Gas Line Connection..............................................................................................13
Operation Instructions / Flame Appearance...........................................................13
OP(36,42)FP72 Lighting Instructions .....................................................................14
OP(36,42)FP32 Lighting Instructions .....................................................................15
Pilot and Main Burner Flame Characteristics.........................................................16
Wiring ................................................................................................................16-17
Remote Control Installation & Operation................................................................18
Maintenance...........................................................................................................19
Troubleshooting......................................................................................................19
Parts List ...........................................................................................................20-21
Parts View ..............................................................................................................22
Master Parts Distributor List...................................................................................23
How To Order Repair Parts ....................................................................................23
Warranty Terms ......................................................................................................24
TABLE OF CONTENTS

32272-0-0713 Page 3
 Installer: Please leave these instructions with the owner for
future reference
 This unit complies with ANSI Z21.97/CSA 2.41 and CSA 4.96
U.S. for Outdoor Gas Fireplaces.
 Children and adults should be alerted to the hazard of high
surface temperature and should stay away to avoid burns
or clothing ignition.
 Young children should be carefully supervised when they
are in the same area with the appliance.
 
from the appliance, or placed on or near the appliance.
 Installation and repair should be done by a QUALIFIED
SERVICE PERSON. This appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
insects, pollen build up, dust, etc. It is imperative that
the control compartments, burners, and circulating air
passageways of the appliance be kept clean.
 Do not place trash, logs, or other articles on the log set
during operation.
 During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,

may produce annoying smoke and smells as they are burned
off during initial operation of the appliance. This is a normal
temporary occurrence.
 WARNING: Keep appliance area clear and free from

and liquids.
 
can be dangerous. Improper installation or use of the gas

explosion or carbon monoxide poisoning.
 Follow all local codes regarding installation, combustion
and ventilation air or in the absence of local codes follow
the National Fuel Gas Code ANSI Z223.1 (US installation), or
CAN/CGA-B149, installation Code (Canada installation).
 Do not operate this log set with glass doors in the closed

set is burning.
 Inspect the hose before each use of the appliance.
 The hose assembly must be replaced prior to the ap-
pliance being into operation if there is evidence of ex-
cessive abrasion or wear, or if the hose is damaged.
 Inspect the burner at least once a year.
IMPORTANT SAFETY INFORMATION
DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED.
DANGER: Indicates a hazardous situation which, if not
avoided, will result in death or serious injury.
WARNING: Indicates a hazardous situation which, if
not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE: Addresses practices not related to personal in-
jury.
 
high surface temperatures and should stay away to avoid
burns or clothing ignition.
 
are in the same area as the appliance.
 
on or near the appliance.
 
operation.
 
components of this appliance are treated with certain oils,

harmful but may produce annoying smoke and smells as
they are burned off during initial operation of the appliance.
This is a normal temporary occurrence.
 
 Installation and repair should be done by a QUALIFIED
SERVICE PERSON. The appliance should be inspected
    
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
  keep the appliance area clear and free from combustible
      
liquids.
 A yearly examination and cleaning of the venting system


 make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
 use this appliance if any part has been under
      
to inspect the appliance and to replace any part of the
control system and any gas control which has been under
water.

32272-0-0713Page 4
SAFETY INFORMATION FOR USERS OF LP-GAS

and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precautions
which can protect both you and your family from an accident.
Read them carefully now, then review them point by point with
the members of your household. Someday when there may not
be a minute to lose, everyone’s safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas
because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
• Donotoperateelectricswitches,lightmatches,useyourphone.
Do not do anything that could ignite the gas.
• Geteveryoneoutofthebuilding,vehicle,trailer,orarea.Do
that IMMEDIATELY.
• Closeallgastankorcylindersupplyvalves.
• LP-Gasisheavierthanairandmaysettleinlowareassuch
asbasements.Whenyouhavereasontosuspectagasleak,
keepoutofbasements and other low areas.  Stay out until
reghtersdeclarethemtobesafe.
• Useyourneighbor’sphoneandcallatrainedLP-Gasservice
personand the re department.  Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
• Finally, lettheservicemanandreghterscheckforescaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
checkandrelightthegasapplianceforyou.
NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot smell

you can smell the odorant in propane.Smokingcandecrease
your ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
theareamaskthegasodor.Peoplemaynotsmellthegasodoror
theirmindsareonsomethingelse.Thinkingaboutsmellingagas
odorcanmakeiteasiertosmell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. Forexample,ifthereisanundergroundleak,the
movementofthegasthroughsoilcanltertheodorant.Odorantsin
LP-Gas also are subject to oxidation. This fading can occur if there
isrustinsidethestoragetankorinirongaspipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That will
takesomeoftheodorantoutofthegas,reducingitsodorintensity.
LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor.Ifyoudetectanyodor,treatitasaseriousleak.Immediately
go into action as instructed earlier.
SOME POINTS TO REMEMBER
• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a “Scratch and Sniff” pamphlet. Use it to
ndoutwhatthepropaneodorsmellslike.Ifyoususpectthat
yourLP-Gashasaweakorabnormalodor,callyourLP-Gas
Dealer.
• Ifyouarenotqualied,donotlightpilotlights,performservice,
ormakeadjustmentstoappliancesontheLP-Gassystem.If
youarequalied,consciouslythinkabouttheodorofLP-Gas
prior to and while lighting pilot lights or performing service or
makingadjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilotlights,performservice,ormakeadjustmentsinanarea
where the conditions are such that you may not detect the odor
iftherehasbeenaleakofLP-Gas.
• Odorfade,duetooxidationbyrustoradsorptiononwallsof
newcylindersandtanks,ispossible.Therefore,peopleshould
beparticularlyalertandcarefulwhennewtanksorcylinders
areplacedinservice.Odorfadecanoccurinnewtanks,or
reinstalledoldtanks,iftheyarelledandallowedtosettoo
longbeforerelling.Cylindersandtankswhichhavebeenout
of service for a time may develop internal rust which will cause
odor fade. If such conditions are suspected to exist, a periodic
sniff test of the gas is advisable. If you have any question
about the gas odor, call your LP-gas dealer. Aperiodic
sniff test of the LP-gas is a good safety measure under
any condition.
• If,atanytime,youdonotsmelltheLP-Gasodorantandyou
thinkyoushould,assumeyouhavealeak.Thentakethesame
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
• Ifyouexperienceacomplete“gasout,”(thecontainerisunder
novaporpressure),turnthetankvalveoffimmediately.Ifthe
container valve is left on, the container may draw in some air
throughopeningssuchaspilotlightorices.Ifthisoccurs,some
new internal rusting could occur. If the valve is left open, then
treatthecontainerasanewtank.Alwaysbesureyourcon-
tainer is under vapor pressure by turning it off at the container
beforeitgoescompletelyemptyorhavingitrelledbeforeitis
completely empty.

32272-0-0713 Page 5
Hearthsshouldslopeawayfromthefrontofthereplaceandchase
at 1/8 in to 1/4 in per foot. Metal safety strips must be on top of
any combustible hearth materials used for moisture management.
Whenpurchasingareboxorreplacewerecommendyoualso
buy a weather cover or glass door accessory to protect the unit
from moisture. Never install a burner where moisture cannot drain
off easily. We recommend a weather barrier - such as a cover or
bifold glass doors - to protect the burner from moisture.
Screened Porch Installation
ThereplacemaybeinstalledsafelyandisdesigncertiedbyUL
to be installed in a screen porch with the following guidelines.
MinimumPorchArea 96sq.feet(9sqm)
Minimum Ceiling Height 92" (234 cm)
(See Page 10)
Installation on Rugs and Tile
If this appliance is installed directly on carpeting, tile or other
combustiblematerialotherthanwoodooringtheapplianceshall
be installed on a metal or wood panel extending the full width and
depth of the appliance.
Thebasereferredtoabovedoesnotmeanthere-proofbaseas
used on wood stoves. The protection is for rugs that are extremely
thickandlightcoloredtile.
Solid-fuels shall not be burned in a masonry or UL 127 factory-
builtreplaceinwhichanunventedroomheaterisinstalled.

Installationandreplacementofgaspiping,gasutilizationequipment
or accessories and repair and servicing of equipment shall be
performedonlybyaqualiedagency.Theterm"qualiedagency"
meansanyindividual,rm,corporationorcompanywhicheitherin
person or through a representative is engaged in and is responsible for
(a) the installation or replacement of gas piping or (b) the connection,
installation,repairorservicingofequipment,whoisexperiencedin
suchwork,familiarwithallprecautionsrequiredandhascomplied
withalltherequirementsoftheauthorityhavingjurisdiction.
State of Massachusetts: The installation must be made by
a licensed plumber or gas tter in the Commonwealth of
Massachusetts.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1.*
*Available from theAmerican National Standards Institute, Inc. 1430
Broadway, New York, N.Y. 10018.
High Altitudes
For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before
changingspud/oricesize.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating value.
Contact the manufacturer or your gas company before changing
spud/oricesize.
WARNING:Thisapplianceisequippedfor(naturalgasorpropane)
gas. Field conversion is not permitted.
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installermusthaveownerlloutandmailwarrantycardsupplied
withthisreplace.
3. Installer should show owner how to start and operate unvented
room heater.
Always consult your local Building Department regarding regulations,
codes or ordinances which apply to the installation of an unvented
room heater.
*Aftermarket: Completionofsale,notforpurposeofresale,from
the manufacturer.
This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other
gases.
WARNING
ANY CHANGE TO THIS APPLIANCE OR ITS CONTROLS CAN
BE DANGEROUS.
Improper installation or use of the appliance can cause se-

monoxide poisoning.
ThisseriesisdesigncertiedinaccordancewithAmericanNational
Standard Z21.97.1/CSA 2.41 by the Underwriters Laboratories as
an Outdoor Gas Fireplace and should be installed according to
these instructions.
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
controlknob andthepilot willstayON.Allowyourpilotame to
operate an additional one (1) to two (2) minutes before you turn the
gascontrolknobfromthePILOTpositiontotheONposition.This
time period allows the millivolts (electrical energy) to build-up to a
sufcientlevelallowingthegascontroltooperateproperly.
Important
All correspondence should refer to complete Model Number, Serial
Number and type of gas.
Moisture Resistance
Thisoutdoorreplacewillshedmoderateamountsofwater,butis
not waterproof. Water and condensing water vapor may enter the
chase under certain conditions.
Thereplacewillnotperformasanexteriorwall.Moisturepenetration
must be considered for construction that places the replace in
structure walls or on moisture sensitive surfaces.
When installed on exterior walls: Empire Comfort Systems
recommends the replace chase be constructed outside the
structure's weather envelope. Where the platform meets the wall, use
aashingdetailsimilartothatrequiredforattacheddecks.Chase
platforms, including hearths should slope away from the structure
at1/4inperfoot.Thereplacecanbeshimmedlevel.
When installed on surfaces where water may collect or cause
damage: Empire Comfort Systems recommends a slope of 1/8 in
to1/4inperfoottowardsthedrainportsuggested.Thereplace
can be shimmed level.
INTRODUCTION

32272-0-0713Page 6
INTRODUCTION
• Whentheapplianceisconnectedtoaxedpipingsystem,
the installation must conform with local codes, or in the ab-
sence of local codes with the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, or International Fuel Gas Code.
• When installed, the appliance must be electrically grounded
in accordance with local codes, or in the absence of local
codes with the National Electrical Code, ANSI/NFPA 70, if
applicable.
• Solid fuels shall not be burned in this appliance.
• The maximum gas inlet supply pressure is 13" for LP and
10.5" for NAT.
• Forappliancesforxedfuelpipingsystemandequipped
withanappliancegaspressureregulator,therequiredmani-
fold pressure in inches water column: 10" for LP and 3.5"
NAT.
• Forappliancesforxedfuelpipingsystemandequipped
with an appliance gas pressure regulator, the appliance and
its individual shutoff valve must be disconnected from the
gas supply piping system during any pressure testing of that
systemattestpressuresinexcessof1/2psi(3.5kPa).
The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressuresequaltoorlessthan1/2psi(3.5kPa).
For an appliance designed for use with a non-disposable self-
contained LP-gas supply system:
• Propane cylinders may be acceptable for use with the ap-
pliance provided they are compatible with the appliance
retention means.
• LP-gassupplycylindermustbeconstructedandmarked
in accordance with the U.S. Department of Transportation
(D.O.T.) Specications for LP-Gas Cylinders, or the Stan-
dard for Cylinders, Spheres and Tubes for Transportation
of Dangerous Goods and Commission, CAN/CSA-B339 as
applicable.
• LP-gas supply cylinders between 4 and 40 pounds must
haveanoverllpreventiondevice.
• LP-gas supply cylinder must have a connection device com-
patible with the connection of the appliance.
• IftheapplianceisequippedwithaCGANo.600Cylinder
Connection Device, the cylinder must be disconnected when
the appliance is not in use.
• If appliance is to be permanently connected to a gas piping
systemfromaremotesupplytank,installationmustbeinac-
cordance with local codes or, in the absence of local codes,
with the National Fuel Gas Codes ANSI Z223.1/NFPA 54.
Enclosures for LP-gas supply cylinders shall be ventilated by
openingsatthelevelofthecylindervalveandatoorlevel.The
effectiveness of the opening(s) for purposes of ventilation shall
be determined with the LP-gas supply cylinder(s) in place. This
shall be accomplished by one of the following.
a. One side of the enclosure shall be completely open; or
b. For an enclosure having four sides, a top and a bottom:
1. At least two ventilation openings at cylinder valve
levelshallbeprovidedinthesidewall,equally
sized, spaced at 180 degrees (3.14rad), and unob-
structed. Each opening shall have a total free area
ofnotlessthan1/2squareinchperpound(2.3sq.
cm/kg)ofstoredfuelcapacityandnotlessthana
totalfreeareaof10squareinches(64.5sq.cm).
2. Ventilationopening(s)shallbeprovidedatoor
level and shall have a total free area of not less
than1/2squareinchperpound(3.2sq.cm/kg)of
stored fuel capacity and not less than a total free
areaof10squareinches(64.5sq.cm).Ifventila-
tionopeningsatoorlevelareinasideall,there
shall be at least two openings. The bottom of the
openingsshallbeatoorlevelandtheupperedge
nomorethan5inches(127mm)abovetheoor.
Theopeningsshallbeequallysized,spacedat180
degrees (3.14 rad) and unobstructed.
3. Every opening shall have minimum dimensions so
as to permit the entrance of a 1/8 inch (3.2 mm)
diameter rod.
• Cylinder valves shall be readily accessible for hand opera-
tion. A door on the enclosure to gain access to the cylinder
valvesisacceptable,provideditisnon-lockingandcanbe
opened without the use of tools.
• There shall be a minimum clearance of 2 inches (51 mm)
betweenthelowersurfaceoftheooroftheLP-gassupply
cylinder enclosure and the ground.
• The design of the appliance shall be such that (1) the LP-gas
supply cylinder(s) can be connected, disconnected and the
connections inspected and tested outside the cylinder en-
closure; and (2) those connections which could be disturbed
wheninstallingthecylinder(s)intheenclosurecanbeleak
tested inside the enclosure;
Cleaning Instructions
This appliance is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation (rust). This does not affect the performance of
thereplace,anddoesnotrequireanyactiontocorrect.Ifyou
preferkeepingyourreplacefrontlookingfactory-fresh,cleanit
asrequiredwithstainlesssteelcleaner.
When installation application includes highly acidic applications
such as mortar or stone etching, do not remove the protective
PVClmfromthestainlesssteeluntilafterthisapplicationis
complete.Oncethelmhasbeenremovedwerecommendthat
the appliance be cleaned with a stainless steel cleaner immedi-
ately.
Pleasenotethatareaswherethelmhasbeenformed(corners,
hems,etc.)mayrequireextracleaningduetothepropertiesof
thelm.Ensurethatallprotectivelmhasbeenremovedfrom
thereplacepriortoburningtheappliance.

32272-0-0713 Page 7
Model OP36FP OP42FP
Input Maximum 50,000 50,000
Minimum 36,000 LP / 38,000 NAT 36,000 LP / 38,000 NAT
Orice P245 #50 LP / P280 #29 NAT P300 #48 LP / P280 #29 NAT
Accessories
BD36SS 36" Bifold Glass Door - Stainless Steel
BD42SS 42" Bifold Glass Door - Stainless Steel
DT36SS 36" Drain Tray - Stainless Steel
DT42SS 42" Drain Tray - Stainless Steel
WD36SS 36" Weather Door - Stainless Steel
WD42SS 42" Weather Door - Stainless Steel
SPECIFICATIONS
Checkalllocalcodesforrequirements,especiallyforthesizeand
typeofgassupplylinerequired.
Recommended Gas Pipe Diameter
Pipe Length Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat. L.P. Nat. L.P.
0-10 feet
0-3 meters
1/2”
12.7mm
3/8”
9.5mm
1/2”
12.7mm
3/8”
9.5mm
10-40 feet
4-12 meters
1/2”
12.7mm
1/2”
12.7mm
5/8”
15.9mm
1/2”
12.7mm
40-100 feet
13-30 meters
1/2”
12.7mm
1/2”
12.7mm
3/4”
19mm
1/2”
12.7mm
100-150 feet
31-46 meters
3/4”
19mm
1/2”
12.7mm
7/8”
22.2mm
3/4”
19mm
Note:Neveruseplasticpipe.Checktoconrmwhetheryourlocal
codes allow copper tubing or galvanized.
Note: Since some municipalities have additional local codes, it is
always best to consult your local authority and installation code.
Note: Be sure to install gas line cover to appliance prior to completing
gas line connection.
Installing a New Main Gas Cock
Eachapplianceshouldhaveitsownmanualgascock.
Amanualmaingascockshouldbelocatedinthevicinityoftheunit.
Wherenoneexists,orwhereitssizeorlocationisnotadequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
totheactionofliqueedpetroleumgases.Thegaslinesmustbe
checkedforleaksbytheinstaller.Thisshouldbedonewithasoap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.

be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
A gas valve and ground joint union should be installed in the gas
lineupstreamofthegascontroltoaidinservicing.Itisrequiredby
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
The use of the following gas connectors is recommended:
— ANS Z21.24Appliance Connectors of Corrugated Metal Tubing
and Fittings
— ANS Z21.45Assembled FlexibleAppliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
havingjurisdictionThestateofMassachusettsrequiresthataexible
appliance connector cannot exceed three feet in length.
Figure 1
GAS SUPPLY

32272-0-0713Page 8
Minimum Wall and Ceiling Clearances
Sidewall and Back Clearances: The clearance from the
insideofthereplacetoanycombustiblewallshouldnotbe
less than 2".
Ceiling Clearances: The ceiling height should not be less
than 36" from the top of the hood.
MantelClearances:Ventlessreplacemodelsmustusethe
hoodsuppliedwiththereplace.Ifacombustiblemantelis
installed,itmustmeettheclearancerequirementsdetailed
in Figure 2.
Figure 2
Mantel Clearances
CLEARANCES
Donotattachcombustiblematerialtothemantelofyourreplace.
Thisisarehazard.
Figure 3
Nogreetingcards,stockingsorornamentationofanytypeshouldbe
placedonorattachedtothereplace.Thisisaheatingappliance.
Theowofheatcanignitecombustibles.
Figure 4
COMBUSTIBLE MATERIALS

32272-0-0713 Page 9
FIREPLACE DIMENSIONS
DIMENSIONS (in inches)
REFERENCE LETTER OP36FP OP42FP
A41-7/8 41-7/8
B41-5/8 43-1/8
C19-1/4 19-1/4
D32-1/4 36-1/4
E34-7/8 34-7/8
F36 40
G24 24
H6-3/8 6-3/8
I30-3/8 30-3/8
J8-3/8 8-3/8
K5-1/4 5-1/4
L37-5/8 39-5/8
M75-3/8 79-1/4
N2-11/16 2-11/16
O8-1/8 8-1/8
O
N
C
J
K
G
I
A
H
F
B
D
L
M
E

32272-0-0713Page 10
In planning the installation for the replace, it is necessary to
determine where the unit is to be installed and whether optional
accessories are desired. Gas supply piping should also be planned
at this time.
Thereplacecanbemountedonanyofthesesurfaces:
1. Aathardnon-combustiblesurface.
2. A raised platform of combustible or non-combustible material.
3. Four corners of the replace so contact is made on all four
perimeter edges on the bottom of the unit.
 (Example:Fourconcretemasonryblocks.)
If the fireplace is installed directly on carpeting, tile or other
combustiblematerialotherthanwoodooring,itshouldbeinstalled
on a metal or wood panel extending the full width and depth of the
unit.
At this point, you should have decided what components to include
inyourinstallation,andwherethereplaceistobelocated.Ifthis
has not been done, stop and consult your dealer for assistance
with this planning.
This replace is intended for installation on an outdoor patio or
inyouryard.Thisreplaceshallbeusedonlyoutdoorsinawell
ventilated space and shall NOT be used in a building, garage, or
other enclosed area.
Itisrecommendedthatthisreplacebeinstalledina“sheltered”
area.Directwindwillcauseanerraticameandpossiblepilotor
mainburneroutage.Thiserraticamecouldalsoleadtoexcessive
blacksoot.Theseissuesarenuisanceissuesratherthanasafety
issues.
Typical installation may include covered patio, screened porch,
gazebo or an outside wall of a house.
• Minimumporcharea–96squarefeet
• Minimum ceiling height – 92 inches
Outdoor Fireplace Enclosure Requirements
Do not install appliance until all necessary provisions are made
for combustion and ventilation air. Consult the written instructions
provided with the appliance for information concerning combustion
and ventilation air. In the absence of instructions, refer to the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion
and Ventilation, or applicable local codes.
NOTICE: 
WARNING`
Thisreplacehasnotbeentestednorapprovedtohaveatelevi-
sion or other electrical appliance installed above it.
Installation must conform with one of the following conditions:
• With walls on all sides, but with no overhead cover;
• Within a partial enclosure which includes an overhead cover
and no more than two side walls. These side walls may be
parallel, as in a breezeway or at right angles to each side; or
• Within a partial enclosure which includes an overhead cover
and three sidewalls, as long as 30% or more of the horizontal
periphery of the enclosures is permanently open.
WARNING
Improper installation, adjustment, alteration, service or mainte-
nance can cause property damage, personal injury or loss of life.
Installationandservicemustbeperformedbyaqualiedinstaller,
service agency or the gas supplier.
Clearances
Figure 5
Thefrontofthereplacemayhave0"clearanceasfarbackas1/2"
where studs are to be placed.
Figure 6
PLANNING INSTALLATION

32272-0-0713 Page 11
PLANNING INSTALLATION
Installing the Hood
Astainlesssteelhoodisfurnishedwitheachoutdoorreplace.The
hoodMUSTbeinstalledbeforethereplaceisused.Failuretodo
somaycreateapossiblerehazard.
Finishing
Hearthextensionsarerecommended,notarequirementforthese
gasreplaces.
Figure 7
Cleaning Instructions
This appliance is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation (rust). This does not affect the performance of
the replace, and does not require any action to correct. If you
preferkeepingyourreplacefrontlookingfactory-fresh,cleanitas
requiredwithstainlesssteelcleaner.
When installation application includes highly acidic applications
such as mortar or stone etching, do not remove the protective PVC
lmfromthestainlesssteeluntilafterthisapplicationiscomplete.
Oncethelmhas been removed we recommend that the appli-
ance be cleaned with a stainless steel cleaner immediately.
FIREPLACE FRAMING AND INSTALLATION
Locate the three metal framing studs:
SIDE TOP
OP36FP Two 42" Stud One - 41-5/8" Stud
OP42FP Two 42" Stud One - 45-5/8" Stud
1. Secure the metal studs to the frame using six #10 pan-head
screws as shown in Figure 7. The channel of the studs
should face as shown in Figure 7.
f
Figure 7
Note: If using a drain tray, verify framing height using the drain
tray.
2. Installangesonsideofreplaceasshownusingholeson
sideofreplace.SeeFigure7.Themiddlepairofholesiffor
the 1/2 inch non-combustible board provided with the unit.
Figure 8
3. Locatethemiddlebracket.Loosenthescrewinthemiddle
topofthereplace.Slidethebracketunderthescrewas
shown in Figure 10. Tighten the hex-head screws on the
replacesecureapan-headscrewthroughthemiddle
bracketandintothetopstud.

32272-0-0713Page 12
7. Securethenon-combustibleboardtothemiddlebracket
usingtwo10-16atheadscrewsasshowninFigure11.
Figure 11
Alternate Framing and Installation Method
1. Installangesonsideofreplaceasshownusingholeson
sideofrebox.SeeFigure8.Themiddlepairofholesiffor
the 1/2 inch non-combustible board provided with the unit.
2. Connect the side framing studs to the top stud as shown in
Figure 12. The channel of the studs should face inward.
Figure 12
3. Connecttheframingstudstotheangesusingfour#10pan-
head screws.
Note: If using a drain tray, the bottom of the side framing studs
willbeapproximately1”fromthebottomoftherebox.
4. Locatethemiddlebracket.Loosenthescrewinthemiddle
topofthereplace.Slidethebracketunderthescrewas
shown in Figure 10. Tighten the hex-head screws on the
replacesecureapan-headscrewthroughthemiddle
bracketandintothetopstud.
5. Locate the two non-combustible boards and place them
abovethereplaceasshowninFigure11.Attachthe
non-combustibleboardtothestudswithsix10-16athead
screws.
6. Securethenon-combustibleboardtothemiddlebracket
usingtwo10-16atheadscrewsasshowninFigure11.
7. Movethereplaceintoposition.Connectthegaslinetothe
unitandcheckforleakswithasoapywatersolution.
Note: Ensure that the gas shut-off valve is accessible.
8. Securereplacetoframingoroor.
4. Slidethereplaceintopositioninsidethemetalstuds.
Securethereplacetothemetalstudswithfour#10pan-
head screws as shown in Figure 9.
Figure 9
5. Connectthegaslinetotheunitandcheckforleakswitha
soapy water solution.
Note: Ensure that the gas shut-off valve is accessible.
6. Locate the two non-combustible boards and place them
abovethereplaceasshowninFigure11.Attachthe
non-combustibleboardtothestudswithsix10-16athead
screws.
Figure 10
FIREPLACE FRAMING AND INSTALLATION

32272-0-0713 Page 13
Flamesfromthepilot(rearrightbacksideofthepanburner)as
wellasthemainameshouldbevisuallycheckedasthelogset
is installed.
Innormaloperationatfullrateafter10to15minutes,theame
appearanceshouldbesetsofyellowames.
NOTE:Allameswillberandombydesign,ameheightwillgo
up and down.
During manufacturing, fabricating and shipping, various components
ofthisappliancearetreatedwithcertainoils,lmsorbondingagents.
Thesechemicalsarenotharmful,butmayproduceannoyingsmoke
and smells as they are burned off during the initial operation of the
appliance. This is a normal and temporary occurrence.
Theinitialbreak-inoperationshouldlast2-3hourswiththeburner
atthehighestsetting.Anyodorsremainingafterthisinitialbreak-in
will be slight and will disappear with continued use.
PERIODIC CLEANING – Refer to parts diagram for location of
items discussed below.
• Donotusecleaninguidtocleanlogsoranypartofheater.
• Logs - brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate.
• Inspectandcleanburnerairintakehole.Removelintorparticles
withbrush.Failuretokeepairintakeholecleanwillresultin
sooting and poor combustion.
ANNUAL CLEANING/INSPECTION – Refer to parts diagram for
location of items discussed below.
• Inspectandcleanburnerairintakehole.Removelintorparticles
withvacuumorbrush.Failuretokeepairintakeholecleanwill
result in sooting and poor combustion.
• Inspectandcleanallburnerports.
• Inspectpilotforoperationandaccumulationoflintatairintake
holes.
• Verifyamepatternandlogplacementforproperoperation.
OPERATION INSTRUCTIONS/FLAME APPEARANCE
Millivolt - Figure 15
Figure 13
GAS LINE CONNECTION
Figure 14
GAS ACCESS HOLES
The replace is designed to accept a 3/8-inch gas line for an
approvedventlessgaslogset.Havethelineinstalledbyaqualied
service person in accordance with all building codes. Consult local
building codes to properly size the gas supply line leading to the 3/8-
inchhook-upattheunit.ThestateofMassachusettsrequiresthat
aexibleapplianceconnectorcannotexceedthreefeetinlength.
Aex-lineandshut-offvalvehavebeenprovided.The gas shut-off
valve must be located outside of the unit in an accessible area.
For OP36FP32 and OP42FP32 gas access holes are provided
onboth sides ofthereplace. See Figure 13. Carefully remove
theknockoutintherefractorybrickpanelusingalargestandard
screwdriver and hammer. First, place screwdriver in groove next
to plug and pry sideways to pop out main plug. Then remove the
remaining concrete in hole with gentle tapping with ball peen
hammer and/or screwdriver. A masonry drill and bit may also
be used to create a clean hole for the gas line to pass through.
See Figure 14.
Afterthebrickpanelknockoutisremoved,thereplacewrapmay
havearoundmetalknockoutthatmustberemovedalso.Usea
screwdrivertopunchoutthemetalknockout.
For OP36FP72 and OP42FP72 the gas access holes are provide
below the burner.
Checkgastype.Useonlythe gastypeindicatedonthegaslog
set rating plate. If the gas listed on the plate is not your type of gas
supply, DO NOT INSTALL. Contact your dealer for proper model.
AlwaysuseanexternalregulatorforallLPreplacestoreducethe
supplytankpressuretoamaximumof14"w.c.Thisisinaddition
totheregulatorttedtothelogset.
WARNING: CONNECTION DIRECTLY TO AN UNREGULATED
L.P. TANK CAN CAUSE EXPLOSION.
Install only a ANSI Z21.97.1/CSA 2.41 ventless log set into this
replace.•

32272-0-0713Page 14
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR
LOSS OF LIFE.
A. BEFORE LIGHTING, smell around the appliance area for


WHAT TO DO IF YOU SMELL GAS
 
 
 
       
neighbor's phone. Follow the gas supplier's
instructions. If you can not reach your gas

B. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or


or explosion.
C. Do not use this appliance if any part has been under water.

the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
1. Locate On/Off gas cock and turn clockwise to
"OFF." Do not force.
1. STOP! Read the safety information above.
2. Turn gas cock counterclockwise to "ON"
position.
3. Wait ten (10) minutes to clear out any gas. Then smell

Follow "B" in the safety information above on this label.
If you do not smell gas, go to the next step.
4. Turn ON electric power to the appliance.
5. Find spark and sensor probes.
 
burner does not light within 60 seconds, stop and go to
Step 5.
7. If the burner does not stay lit, stop and immediately call

8. If the burner does not operate properly after several tries,
turn the gas control knob clockwise to "OFF"
and call your service technician or gas supplier.
9. Operation of the gas valve must be controlled by using
the hand held remote control. Refer to remote instructions
for detailed operation information.
OFF ON
OP(36,42)FP72 LIGHTING INSTRUCTIONS
Provided by installer.
PROBE
SPARKING
PROBE
SENSING PROBE

32272-0-0713 Page 15
1. STOP! Read the safety information
above.
2. Set the ON/OFF switch to "OFF."
3. Turn off all electric power to the appli-
ance (if applicable).
4. Push in gas control knob slightly and
turnclockwise to "OFF."
5. Wait ten (10) minutes to clear out any
gas. Then smell for gas, including near
theoor.Ifyousmellgas,STOP!follow
"B" in the safety information above. If
you do not smell gas, go to the next step.
NOTE: Knob cannot be turned from "PI-
LOT"to"OFF"unlessknobispushedin
slightly. Do not force.
6. Find pilot - follow metal tube from gas
control. The pilot is in front of the middle
log on the right side.
7. Turngascontrolknobcounterclockwise
to "PILOT."
8. Push in control knob all the way and hold in. Immediately
light the pilot with a match and lighter rod that is provided
with the burner. Continue to hold the control knob in for
aboutone(1)minuteafterthepilotislit.Releaseknob,andit
willpopbackup.Pilotshouldremainlit.Ifitgoesout,repeat
steps 4 through 8.
Ifknobdoesnotpopupwhenreleased,stopandimmediately
callaqualiedservicetechnicianorgassupplier.
If the pilot will not stay lit after several tries, turn the gas con-
trol knob to "OFF" and call your service technician or gas
supplier.
9. Turn gas control knob counter clockwise to
"ON."
10. Set the ON/OFF switch to "ON."
1. Set the ON/OFF switch to "OFF".
2. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance area


WHAT TO DO IF YOU SMELL GAS
 
 
Do not use any phone in your building.
 
phone. Follow the gas supplier's instructions.
 
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
-
vice technician. Force or attempted repair may result

D. Do not use this appliance if any part has been under

to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
WARNING
 Any glass doors shall be opened when the appliance is in operation.
 
are provided, the screen shall have an opening(s) for introduction of combustion air.
GAS CONTROL
KNOB SHOWN IN
"OFF" POSITION.
OP(36,42)FP32 LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:
causing property damage, personal injury or loss of life.

32272-0-0713Page 16
Pilot Flame Pattern
Figure16showsacorrectpilotamepattern.Thecorrectame
will be blue and will extend beyond the thermocouple/thermopile.
Theamewillsurroundthethermocouple/thermopilejustbelow
thetip.Aslightyellowamemayoccurwherethepilotameand
mainburneramemeet.
Afteruse,cleaningofthepilotburnermayberequiredforthe
properame.Thepilotoricecanbecleanedwithhighpressure
airorbyplacingunderrunningwater.Pilotoricemustbedry
before replacement. Use a pipe cleaner to clean inside the pilot
afterthepilotoricehasbeenremoved.
ToRemovePilotOrice
1. Disconnect the pilot supply line at the pilot burner.
2. Removepilotoricefrompilotburner.Itmaybenecessaryto
taponpilotburnerinordertoremovethepilotorice.
PILOT AND MAIN BURNER FLAME CHARACTERISTICS
Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. Verify proper
operation after servicing.
Millivoltthermopileisselfpowered,gasvalvedoesnotrequire110
volts. Maximum length of 20 feet of 16 AWG to conductor wires is
to be used with all optional switches.
Use the two leads (Red and Green) to attach optional components.
Check 750 Millivolt System Operation
Millivoltsystemandallindividualcomponentsmaybecheckedwith
a millivolt meter 0-1000 MV range.
WIRING
Pilot Flame Pattern
Figure 16
Ifpilotamepatternisincorrect
• SeeTroubleshooting,page19.
Main Burner Flame Pattern
Themainburneramewillbecompletelyyellow.
Main Burner Flame Ignition and Extinction
Whenthemainburnerisigniteditwilltakeafewsecondsforthe
fullamepatterntodevelop.
Whenthemainburnerisextinguisheditwilltakeafewseconds
fortheamestodisappear.Itisnormaltohavetheamesburn
downneartherockwool,astheremaininggasisburned.
Remote Receiver
Use the following steps to place the remote receiver adjacent to
the gas valve.
Attention: The remote receiver bracket is not used in this
installation.
1. The remote receiver can not be placed behind the gas valve
and burner assembly.
2. When facing the appliance, the remote receiver must be placed
to the left of the gas valve.
Refer to remote control installation and operating instructions for
more details on remote control.

32272-0-0713 Page 17
Figure 17
MILLIVOLT WIRING
MAIN
PILOT
Learn MOTOR COMM.
POWER
IPI
Continuous
Pilot
Off/On Remote/Off
S I
ADJ.
(GND)
HI/LO
Solenoid
ORANGE
(IGNITOR)
BLACK
(SENSOR)
BLACK
ORANGE GREEN
WHITE
BROWN
PILOT
GAS CONTROL
VALVE
ELECTRONIC
CONTROL MODULE
N/A
AF-4000 B/P
RED BLACK
BLACK
BROWN
RED
ORANGE
N/A
Figure 18

32272-0-0713Page 18
TWO-FUNCTION WIRELESS REMOTE CONTROL SYSTEM
FOR ON/OFF-HI/LO OPERATION OF THE AF-4000 GAS CONTROL VALVE
IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS DO NOT
ATTEMPT TO OPERATE
INTRODUCTION
This remote control system was developed to provide a safe, reliable, and user-friendly remote control system for use with the AF-4000
gascontrolvalveusedwithsomegasheatingappliances.Thesystemoperatesonradiofrequencies(RF)withina20’rangeusingnon-
directional signals. The system operates on one of 255 security codes that are programmed into the transmitter at the factory; the remote
receiver must learn the transmitter code prior to initial use.
TRANSMITTER
This remote control TRANSMITTER offers the user a battery-operated hand held control to
operatetheAF-4000controlmodulefunctionsthatareusedwithsomedecorativegasre-
places and other gas heating appliances.
Thetransmitteroperateswitha12Vbattery(Included)madespecicallyforremotecontrols
and electronic lighters. Before using the transmitter, install the 12-volt (A-23) battery in the
battery compartment.
It is recommended that ALKALINE batteries always be used for longer battery life and maxi-
mum operational performance.
The transmitter has ON/OFF and HI/LO functions that are activated by pressing the button
on the face of the transmitter. When a button on the transmitter is pressed, a signal light on
the transmitter illuminates to verify that a signal is being sent. Upon initial use, there may be
a delay of three seconds before the remote receiver will respond to the transmitter. This is
partofthesystem’sdesign.Ifthesignallightdoesnotilluminate,checkthepositionofthe
transmitter’sbattery.
MATCHING SECURITY CODES
Eachtransmittercanuseoneof255uniquesecuritycodes.Itmaybenecessarytoprogram(LEARNFUNCTION)themoduletoaccept
the transmitter security code upon initial use, if batteries are replaced, or if a replacement transmitter is purchased from your dealer or the
factory. In order for the module to accept the transmitter security code, be sure the slide button on the module is in the REMOTE position;
the module will NOT “LEARN” if the slide switch is in the OFF position. Press and release the LEARN button on the module to accept the
transmitter security code and then pressing any button on the transmitter. A change in the beeping pattern, at the module, indicates the
transmitter’scodehasbeenacceptedintothemodule.Whenanexistingmodulehasacceptedthenewtransmittercode,thenewsecurity
code will replace the old one.
The microprocessor that controls the security code matching procedure is controlled by a timing function. If you are unsuccessful in
matchingthesecuritycodeontherstattempt,wait1-2minutesbeforetryingagain-thisdelayallowsthemicroprocessortoresetits
timer circuitry - and try up to two or three more times.
OPERATION
1. ThisremotecontrolwilloperatetheAF-4000gascontrolvalvesON/OFFandameheightHI/LOofthemainburner.
2. When the ON button is depressed the transmitter sends a RF signal to the module. The module then sends 3 volts of power to the
internalsolenoid.TheinternalsolenoidthenopensthegasowtothemainburnerON/OFF.Thesystemusesapulseorcontinuous
3voltsDCpowertooperatetheameHI/LOsolenoidorameHI/LOWDCmotordrive.
BATTERY LIFE
LifeexpectancyofthealkalinebatteriesintheRCAF-3TXcanbeupto12monthsdependingonuseofthesolenoidfunction.Checkand
replace all batteries annually. The transmitter should operate with as little as 9.0 volts battery power.
SPECIFICATIONS
BATTERIES: Transmitter 12V - (A23)
OperatingFrequency:303.8MHZ FCCIDNo.’s:transmitterK9l1001
 CanadianISCIDNo.’s:transmitter-2439102728
FCC REQUIREMENTS
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED
MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
REMOTE CONTROL INSTALLATION & OPERATION

32272-0-0713 Page 19
Keep the control compartment, logs and burner area surrounding the
logs clean by vacuuming or brushing area at least twice a year.
THE LOGS CAN GET VERY HOT – HANDLE ONLY WHEN
COOL.
Always turn off gas to the pilot before cleaning. For relighting, refer
to lighting instructions located on the rating plate of the log set.
Neverobstructtheowofthecombustionandventilationair.Keep
thefrontofthereplaceclearofallobstaclesandmaterials.
Leaveatleast36"clearancefromthefrontofthereplace.
Screens should be closed during operation.
MAINTENANCE

gas quality or pressure is low, contact your local gas supplier immediately.
1. When ignitor button is pressed, there is no spark at
pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitorelectrodeisbroken-Replacepilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free
ignitor cable if pinched by any metal or tubing.
e. Brokenignitorcable-Replaceignitorcable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. Appliance produces unwanted odors.
a. Appliance burning vapors from paint, hair spray, glues, etc.
- Ventilate area. Stop using odor causing products while
heater is running.
b. Gasleak-Locateandcorrectallleaks.
3. Appliance shuts off during use. (Pilot and main burner are
off.)
a. Not enough fresh air is available for ODS/pilot to operate -
Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
4. Appliance shuts off during use. (Pilot stays on.)
a. Lowlinepressure-Checklinepressuretothevalve.
b. Defective thermopile - Check pilot ame, check wire
connections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with ON/OFF switch off.
5. Gas odor even when control knob is in OFF position.
a. Gasleak-Locateandcorrectallleaks.
b. Control valve defective - Replace control valve.
6. When ignitor button is pressed, there is spark at pilot, but
no ignition.
a. Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. ControlknobnotinPILOTposition-Turncontrolknobto
PILOT position.
c. ControlknobnotpressedinwhileinPILOTposition-Press
incontrolknobwhileinPILOTposition.
d. Air in gas lines when installed - Continue holding down control
knob.Repeatignitingoperationuntilairisremoved.
e. Pilot is clogged - Replace pilot assembly or get it
serviced.
f. Gas regulator setting is not correct - Replace gas
regulator.
          
released.
a. Controlknob notfully pressedin- Pressin controlknob
fully.
b. Controlknobnotpressedinlongenough-Afterpilotlights,
keepcontrolknobpressedin30seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
e. Pilot ame not touching thermocouple, which allows
thermocoupletocool,causingpilotametogoout.This
problem could be caused by either low gas pressure or dirty
or partially clogged pilot - Contact local gas company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
8. Burner does not light after pilot is lit.
a. Burneroriceclogged-Cleanburnerorreplacemainburner
orice.
b. Burner orice diameter is too small - Replace burner
orice.
c. Inlet gas pressure is too low - Contact qualied service
person.
 
blow torch noise).
a. Youmustturnoffburnerassemblyandcontactaqualied
service person.
b. Manifold pressure is too low - Contact local gas company.
c. Burner orice clogged - Clean burner or replace burner
orice.
10. Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem will
stop after a few hours of operation.
 Logheaterisintendedtobesmokeless.TurnOFFheater
andcallqualiedserviceperson.
11. Heater produces a whistling noise when main burner is
lit.
a. TurningcontrolknobtoHIGHpositionwhenmainburneris
cold-TurncontrolknobtoLOWpositionandletwarmup
for a minute.
b. Air in gas line - Operate burner until air is removed from
line.Havegaslinecheckedbylocalgascompany.
c. Dirtyorpartiallycloggedburnerorice-Cleanburneror
replaceburnerorice.
12. No gas to pilot.
a. LP-regulator shut down due to inlet pressure too high -
VerifyLPtankregulatorisinstalledandsetat11"to13"
w.c. Replace regulator on heater.
TurnapplianceOFFandallowtocoolbeforeservicing.Onlyaqualiedservicepersonshouldserviceandrepairtheheater.
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS

32272-0-0713Page 20
PARTS LIST
Index
No.
PART No. Description
OP36FP32 OP36FP72 OP42FP32 OP42FP72
1 23219 23219 23219 23219 Top Standoff
2 27781 27781 27782 27782 Firebox Front
3 32359 32359 32359 32359 MiddleBracket
4 R10391 R10391 R10391 R10391 Liner, Side - Left
5 R10392 R10392 R10392 R10392 Liner, Side - Right
6 R10390 R10390 R10393 R10393 Liner, Rear
7 27792 27792 27792 27792 LinerBracket-Bottom
8 20447 20447 20447 20447 LinerBracket-Top
9 R10767 R10767 R10770 R10770 Hearth Floor - Left
10 R10768 R10768 R10771 R10771 Hearth Floor - Right
11 R10769 R10769 R11025 R11025 Hearth Floor - Valve Cover
12 21162 21162 20237 20237 Hood
13 R11036 R11036 R11037 R11037 Curtain, Rod
14 R10765 R10765 R10765 R10765 Curtain, Screen
15 27934 27934 27935 27935 Rear Log Support
16 27930 27930 27930 27930 Burner Support - Left
17 27932 27932 27932 27932 Burner Support - Right
18 27799 27799 27801 27801 Grate Tang Assembly
19 P253 P253 P253 P253 OriceFitting
20 P280 P280 P280 P280 Orice-Nat
20 P245 P245 P300 P300 Orice-LP
21 R10808 R10808 R10808 R10808 Air Shutter / Venturi
22 27936 27936 27937 27937 Burner Assembly
23 R7158 -- R7158 -- Pilot - Nat
23 R7157 -- R7157 -- Pilot - LP
24 R10408 R10809 R10408 R10809 Valve - Nat
24 R10407 R10810 R10407 R10810 Valve - LP
25 27803 27803 27803 27803 Inlet Tube Assembly
26 27804 -- 27804 -- Pilot Tube
27 R3436 -- R3436 -- On/Off/Auto Switch
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INjURY OR DEATH.