
8. After shaping the entire tree following the previous step, slightly upsweep all branch tips for a uniform look.
Shift branches to fill any gaps. Your Christmas tree is now complete and ready to be decorated.
1. Remove all ornaments and decorations.
2. Disassemble the tree from the top to the bottom. Start with the tree top and gently lift straight up to remove from section
below and fold all branches toward the pole.
3. In case of difficulty separating the tree pole (trunk), apply a small amount of lubricant at the joint and rotate the upper pole in
both directions. Lift up the upper pole again.
4. Continue by gently lifting straight up each section(s) from the section below and fold all branches toward the pole until the
bottom section is removed from the tree stand.
5. Carefully place all tree sections into shipping box and tape it shut.
6. When not in use, please store your tree in a cool, dry place away from sunlight. Exposing your tree to excessive heat or
humidity may damage your tree.
STORAGE INSTRUCTIONS
Loose Hinge Pin
1. Extra hinge pins are included for repairing the hinges.
Place the branch into the slot of the bracket.
2. Insert a new hinge pin through the hole and secure
using the retainer washer. (See Fig. D)
TROUBLESHOOTING TIPS
Each tree includes hinge pins/washers.
If extra parts are needed, please contact our customer service center.
SPARE PARTS
2
CUSTOMER SERVICE FOR CHRISTMAS TREES
For any questions, assistance, or missing parts, DO NOT RETURN TO PLACE OF PURCHASE. Contact us at +1 (888) 919-0070
or visit our website at www.polygroupstore.com. One of our customer service representatives will be happy to assist you.
TREE ID# IS LOCATED ON END PANEL OF BOX. TREE ID# IS REQUIRED WHEN REQUESTING REPLACEMENT PARTS.
Tree ID#:
Tree UPC#:
Store Purchased:
Specify Problem:
Customer Name:
Address: (No P.O. Boxes)
City & State:
Zip Code:
Day Phone:
Date Purchased:
CAUTION
Use of ladder to set up tall trees:
Ensure the ladder is securely fixed and is not slippery.
Be cautious when climbing up and down the ladder.