enervent Pinion Troubleshooting guide

19 October 2017
Enervent Pinion
Ventilation unit operation and maintenance instructions

2
Copyright © Enervent 2017.
Unauthorised copying and distribution is forbidden.

3Ventilation unit operation and maintenance instructions
Contents
READ FIRST ................................................................................................................ 4
PURPOSE OF USE .......................................................................................................... 4
SAFETY .................................................................................................................... 5
General ................................................................................................................ 5
Electrical safety ........................................................................................................ 5
TYPE PLATE................................................................................................................ 5
USE OF THE VENTILATION UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Daily use of the ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operation modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Away mode (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home mode (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home mode, boosted ventilation (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Boosted mode (4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To change the supply air temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hood mode ........................................................................................................ 8
Heating mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Eco mode .......................................................................................................... 8
EFFICIENT USE OF THE VENTILATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Use of the ventilation during the cold season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ADDITIONAL FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service reminder display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Time for next service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set-up display.........................................................................................................10
ADJUSTMENTS ...........................................................................................................10
Supply air is too warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Supply air is too cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ventilation is noisy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Indoor air is too humid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ventilation does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MAINTENANCE ...........................................................................................................12
Service reminder......................................................................................................12
Filters .................................................................................................................12
Replacing filters, left-handed model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing filters, right-handed model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ADDING WATER TO THE WATER TRAP (REMOVAL OF THE CONDENSATION WATER) 15
Left-handed model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Right-handed model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
TROUBLESHOOTING ......................................................................................................16
USER’S QUICK GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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READ FIRST
This instruction manual is intended for all users of the
Enervent ventilation units. Only qualified persons may
install the equipment described in this manual, according
to the manufacturer’s instructions and the local laws
and regulations. Unless the instructions provided in this
manual are followed, the warranty for the equipment
becomes void and personal and material damages may
be result.
The equipment described in this manual may not be
used by persons (including children) with reduced
physical, sensory or mental capacity or without sufficient
experience or knowledge, unless a person responsible for
their safety is supervising and counselling in the use of the
equipment.
PURPOSE OF USE
The purpose of the unit is to improve the quality of indoor
air and its primary function is ventilation.
The unit is also used for the recovery of heat energy from
the extract air. In addition, depending on the model and
accessories the unit can be used for cooling the supply air
in summer. It can also be used for regulating the moisture
and carbon dioxide levels of indoor air.

5Ventilation unit operation and maintenance instructions
SAFETY
General
Electrical safety
Always check before opening the service hatch
that the supply voltage of the equipment is
switched off.
Only an authorised electrician may perform any
actions in the electrical box.
In case of malfunction, always find out the reason
for the malfunction before starting the unit again.
Wait for two (2) minutes after switching off the
unit power before you commence with the
maintenance. Although the power is switched off,
the fans continue running and the after-heating
coil stays hot for a while.
DANGER
DANGER
WARNING
WARNING
Should you need any technical support, refer to the
equipment type and serial number in the type plate.
TYPE PLATE
ilmanvaihtolaite
ventilation unit
TYYPPI/TYPE:
W/ V/ HZ / A:
www.enervent.com
SRJ. NRO/SERIAL NO:
IP 20

6
USE OF THE VENTILATION UNIT
Button/display Description
Mode display Current operation mode
Temperature display Target temperature of the
supply air
Mode button Selection of the operation
mode (browsing of the
parameters)
Eco button Selection of Eco mode
(browsing of the parameters)
Temperature button Selection of the target
temperature of the supply air
Daily use of the ventilation
The ventilation is adjusted with an easy-to-use control
panel, the operation of which is based on actual situations
of use. Operation modes based on these situations cover
all the ventilation needs of your home. When you change
the operation mode, the operation of the ventilation unit
is changed accordingly. The installer of the unit adjusts
the settings for each operation mode when installing the
ventilation unit.
The control panel is usually in standby mode where the
display is dimmed. You can activate the panel by pressing
any button.
The eWind control panel
The eWind control panel
When the ventilation system has been carefully
designed and installed, any actions from the users are
seldom needed. The user can just relax and enjoy good
ventilation.
Some functions of the control panel are for
installation or maintenance purposes only.
NOTE:
1. Mode (in basic view) 2. Temperature (in basic view) 3. Mode button
4. Eco button 5. Temperature button
Operation modes
1 = Away (when you are not at home)
2 = Home (when you are at home)
3 = Home (when you are at home, boosted ventilation)
4 = Boosted (when the ventilation needs to be boosted
more)
F-PL = Fireplace mode (when lighting a fire in the
fireplace)
HEAt = Heating on/heating off
Eco = Energy-saving ventilation
PdC = Hood mode
3
5
4
1
2

7Ventilation unit operation and maintenance instructions
Away mode (1)
You can reduce ventilation when you are going to be
away for an extended period of time, e.g., due to a trip.
To select:
1Go to mode 1 by pressing button .
• The ventilation system will enter the selected mode.
If Boosted mode is controlled by pressing an
external button, the mode will remain on as long
as the button is activated. When the button is
released, Boosted mode will remain on for the
duration set in the system. The factory setting is 2
hours.
You can select Away mode by using an external
switch as well (if installed).
NOTE:
NOTE:
To change the supply air temperature
The target temperature of the supply air (displayed on the
screen) is set when installing the system. You can adjust
the temperature on the scale 15...22 °C. To adjust:
1 Go to the desired target temperature by pressing
button .
• The system adjusts the efficiency of the heat recovery
or the effect of the after-heating/cooling accordingly.
Fireplace mode
The Fireplace mode may be useful when you light a fire in
the fireplace.
To select:
1Press button for 3 seconds. Text on will be
displayed for a short period of time and then
followed by F-PL.
Home mode (2)
When you are at home, the ventilation unit functions
normally in Home mode.
To select:
1Go to mode 2 by pressing button .
• The ventilation system will enter the selected mode.
Home mode, boosted ventilation (3)
When you need more efficient ventilation, you can
increase the airflow.
To select:
1Go to mode 3 by pressing button .
• The ventilation system will enter the selected mode.
Boosted mode (4)
When you have visitors, the ventilation level of the mode
designed for everyday use may not be sufficient. This may
be the case, for example, when several people are having
a sauna.
To select:
1Go to mode 4 by pressing button .
• The ventilation system will enter the selected mode.
There is a time limit in Boosted mode. The passing of
time is displayed on the screen by alternating bars
after the number of the mode.
Fireplace mode is designed for use only when
lighting a fire in the fireplace – not to be used as
the source of replacement air when using the
fireplace.
Unnecessary use of Fireplace mode causes
unnecessary waste of energy.
WARNING
TIP

8
Eco mode
When you select Eco mode in the ventilation system, the
system will save energy by making minor adjustments
in the set temperature and airflow values. In Eco mode,
the system does not react to changes in temperature as
quickly as in the normal mode. It will first examine which
way the temperature is going before it starts to heat or
cool the supply air.
This green operation mode will not significantly reduce
comfort, but it will reduce costs.
To select:
1Press button . The text ECO and on will be
displayed for a short period of time. Next, the
display will return to the basic view. The ventilation
system will enter the selected mode.
To go back to Home mode:
1Press button . The texts ECO and oFF will be
displayed for a short period of time. Next, the
display will return to the basic view.
Heating mode
In Heating mode the supply air is heated by using the
integrated heater. To select:
1Press button for 3 seconds. The text HEAt will
be displayed for a short period of time. Next, the
display will return to the standard view.
To go back to Home mode:
1Press button for 3 seconds. The texts HEAt and
oFF will be displayed for a short period of time.
Next, the display will return to the standard view.
Hood mode
In Hood mode, the unit will boost ventilation and remove
cooking smells from the cooker more efficiently. When
the cooker hood has been connected to the unit and the
hood boosting has been activated from the hood, the text
"PdC" will be displayed on the screen. When this mode is
selected, the unit’s mode cannot be changed by using the
eWind control panel.
To go back to Home mode:
1Press button for 3 seconds. The text oFF will
be displayed for a short period of time. Next, the
display will return to the basic view.
The default duration of Fireplace mode is 10
minutes and you can select it at most two times
per day. When the time has elapsed, the system
will return to the previous mode.
The heater does not heat the supply air when the
outside temperature exceeds +25 °C.
The selected Eco mode will be switched off when
the outside temperature exceeds +25 °C and
it will be switched back on when the outside
temperature falls below +25 °C.
You can select Fireplace mode by using a separate
Fireplace button as well (if installed).
NOTE:
NOTE:
NOTE:
If a cooker hood has been connected to the unit,
the fireplace mode will not be available.

9Ventilation unit operation and maintenance instructions
Use of the ventilation during
the cold season
A correctly designed and used ventilation system reduces
costs and saves energy. In addition, it promotes the health
of both the living environment and the residents.
• Always use the ventilation system according to the
plan drawn up for your home – around the year.
• Clean or replace the filters when the system advises
you to do so and vacuum-clean the interior of the unit
regularly.
• Open the lid of the ventilation unit and take a look
inside the unit regularly, e.g. once a month.
• Dust or other impurities in the air may accumulate
in the equipment. Dirt blocks the filters and adheres
to the heat exchanger and weakens the efficiency of
ventilation.
• Use special modes, such as Fireplace mode, only
when necessary.
• The unnecessary use of special modes increases
energy consumption.
• Instead of or in addition to adjusting the ventilation
system, you can improve living comfort by using
traditional methods:
• Keep the curtains and windows closed on hot days
in order to keep out the heat of the sun. Dress more
warmly on cold days. This will help you to save a lot of
energy.
• Use only spare parts approved by Enervent.
• Use original filters only. They have been designed
to ensure the best possible performance of your
ventilation system.
• Use Eco mode in order to save energy and reduce
costs, without compromising the quality of indoor air.
EFFICIENT USE OF THE VENTILATION
Do not reduce ventilation or switch it off when the
outdoor temperature drops. Instead of decreasing, the
costs may increase. Your ventilation system is the result
of a professional system designer. Changes in the outside
temperature have been taken into consideration in
designing the system and the unit. If there are no changes
in your daily routines, no adjustments are required in the
ventilation system.
If you reduce airflow in cold weather, ice may form inside
the ventilation unit. The risk is especially high in extremely
cold weather and when the indoor air humidity is high
(the shower is used frequently and large amounts of
laundry are dried).
If the structure of the ventilation system needs to be
updated, contact the designer of the system.
Reducing ventilation may cause serious damage
to the structures of your house.
CAUTION

10
Service reminder display
The purpose of the service reminder is to remind the user
when the service interval has elapsed. The maintenance
interval is 4 or 6 months depending on the model.
When the service interval has elapsed, the text FILS will
be displayed on the screen.
Time for next service
Checking:
1Simultaneously press buttons and once.
2Browse to the parameter n13 by pressing button
.
• The time remaining until the next service is displayed
in days.
Set-up display
The set-up display is designed for professional use only. It
displays the current settings in the ventilation system and
enables changing the settings.
The system uses all of its devices in order to reach
the required temperature. Missing devices, such
as a cooling coil, may cause a higher temperature
than the one you selected.
Using Eco mode maximises heat recovery in
warmer weather as well. However, it may also
cause the supply air to be too warm. In this case,
switch off Eco mode.
NOTE:
ADDITIONAL FUNCTIONS ADJUSTMENTS
Supply air is too warm
If the air coming from the ventilation system is too warm:
1. Go to a lower supply air target temperature by
pressing button . The temperature value on
the panel will change and the ventilation system
will be adjusted according to the set target
temperature.
Supply air is too cold
If the air coming from the ventilation system is too cold:
Go to a higher supply air target temperature by pressing
the button. The temperature value on the panel
will change and the ventilation system will be adjusted
according to the set target temperature.
The system uses all of its devices in order to
reach the required temperature. Missing devices,
such as an after-heating coil, may cause a lower
temperature than the one you selected.
Insufficient maintenance: Cold supply air can be
caused by, for example, a blocked filter or the heat
recovery’s worn-out drive belt.
See also the following section: Heating mode, on
page 8
NOTE:
Changing the settings is only allowed for an
authorised person who has received sufficient
training in using the ventilation system.
CAUTION

11Ventilation unit operation and maintenance instructions
If the automatic humidity boosting is always
on, the humidity may be too high. Contact the
designer of your ventilation system.
NOTE:
Ventilation is not sufficient
If the ventilation is not sufficient:
1. Check that the filters are clean and that they do not
need to be replaced.
• If the filters are dirty, replace them according to the
instructions provided in the section "Filters" on page
12.
2. Check that no changes have occurred in the need
for ventilation after the design and installation of the
system.
• If changes have occurred in the number of people
living in your household or in your routines, the
ventilation system may need to be updated. Contact
the designer of your ventilation system.
Ventilation is noisy
Although our ventilation units are fairly quiet, they are
never totally silent. If the ventilation system has been
designed and installed correctly (no devices are placed
close to the bedroom and soundproof doors and silencers
are used), disturbance caused by ventilation can be
reduced to a minimum.
If the ventilation is unusually noisy:
1. Check that the filters are clean and that they do not
need to be replaced.
2. If the filters are dirty, replace them according to the
instructions provided in the section "Filters" on page
12.
3. Check that the fans are clean and that they do not
require cleaning.
4. If the fans are dirty, clean them as instructed in the
maintenance instructions.
5. Check that the automated humidity boosting for
removing moisture is not on.
6. Open the Information display and browse to the
parameter n1. If the parameter is visible, the humidity
boosting is on.
Indoor air is too humid
In addition to feeling the humidity, you may also identify
a too high moisture content by listening to the sound
caused by the ventilation. If the automatic humidity
boosting is always on, the humidity may be too high and
thus the ventilation system is trying to return the humidity
to the correct level.
If the indoor air is too humid:
1. Check that the filters are clean and that they do not
need to be replaced.
• If the filters are dirty, replace them according to the
instructions provided in the section "Filters" on page
12.
2. Check that no changes have occurred in the need
for ventilation after the design and installation of the
system.
If changes have occurred in the number of people
living in your household and/or using the shower
or sauna, the ventilation system may need to be
updated. Contact the designer of your ventilation
system.
NOTE:
Ventilation does not work
If the ventilation does not work:
1. Check that the unit is connected to the electricity
supply.
2. Check that the fuse has not tripped in the electricity
distribution board.
If all these matters are ok and the ventilation still does not
work, contact maintenance.

12
The equipment includes moving parts (e.g., fans and the
motor and belt of the rotating heat exchanger) which
wear out in use. Due to normal wear these parts must
be replaced during the life span of the equipment. The
normal service life of the wearing parts is determined
by the operational conditions and time of use and thus
no normal maintenance interval can be specified for the
wearing parts.
Service reminder
The control panel will advise the user to conduct the
regular maintenance. The service reminder FILS appears
on the control panel display when the end of the
maintenance interval has been reached.
Acknowledge the service reminder by pressing any key on
the eWind panel for 5 seconds.
Filters
MAINTENANCE
M5 and F7 cassette filters are used in the ventilation unit.
The maximum recommended maintenance interval of the
cassette filter is 4 months.
The unit requires very little maintenance. The required
maintenance usually includes the following tasks:
• replacing the filters
• cleaning the heat exchanger (in connection with
cleaning the ventilation ducts)
• cleaning the fans (in connection with cleaning the
ventilation ducts)
• checking the condensation water discharge pipe.
Cassette filters can be cleaned by using compressed air
which extends the maintenance interval at the maximum
to six (6) months.
supply
filter F7
extract filter M5
Left-handed unit in the picture.
Before commencing with maintenance, switch the
power supply off by removing the plug from the
socket outlet. Wait for two (2) minutes before you
commence the maintenance. Although the power
supply of the unit has been switched off, the fans
continue running and the electric heater will be
hot for a while.
DANGER
In connection with conducting maintenance on
any part of the equipment, always check the wear
and cleanliness of other parts as well.
Watch the maintenance instruction video in our
Help Center on our website at www.enervent.
com.
FOR YOUR INFORMATION
The compressed air used must be dry and oil-free.
FOR YOUR INFORMATION

13Ventilation unit operation and maintenance instructions
Replacing filters, left-handed model
2 3
4 5
1ilmanvaihtolaite
ventilation unit
TYYPPI/TYPE:
W/ V/ HZ / A:
www.enervent.com
SRJ. NRO/SERIAL NO:
IP 20
PINION EWIND E LEFT
F7 M5
11 kg
!
HEX 4

14
Replacing filters, right-handed model
2 3
4 5
F7 M5
1ilmanvaihtolaite
ventilation unit
TYYPPI/TYPE:
W/ V/ HZ / A:
www.enervent.com
SRJ. NRO/SERIAL NO:
IP 20
PINION EWIND E RIGHT
11 kg
!
HEX 4

15Ventilation unit operation and maintenance instructions
ADDING WATER TO THE WATER TRAP (REMOVAL OF THE CONDENSATION WATER)
Left-handed model
Right-handed model

16
Alarm Description Alarm
limit Symptoms Possible cause Measure Notes
FILS Service
reminder.
4 or 6
months
It is time for regular
maintenance.
Replace the filters.
Inspect the ventilation unit.
Clean as necessary.
See if there are any dam-
ages visible.
Acknowledge by
pressing any button
for 5 seconds.
AL2 The supply
air is cold
after the
rotating heat
exchanger.
+5 °C Cold supply air. The heat exchanger does not
rotate:
• The drive belt is damaged.
• The drive belt skids.
• The heat exchanger motor is
damaged.
If the drive belt is damaged,
take the spare belt into use
and clean the outer surface
of the heat exchanger. Have
the new belt and the motor
of the heat exchanger
replaced by a maintenance
company authorised by the
manufacturer.
The ventilation
unit switches to
malfunction mode
and the fans oper-
ate with minimum
power.
The alarm is auto-
matically reset
when the fault is
cleared.
TROUBLESHOOTING
Other fault codes (Err, ----, oFFE, AL1, AL3, AL4, AL5, AL6, AL7, AL8): Please contact an authorised maintenance company (refer to
https://www.enervent.com/contact-information/?_ga=2.164480572.2024853575.1507015364-2052970745.1506576827)

17Ventilation unit operation and maintenance instructions

18

19Ventilation unit operation and maintenance instructions

Enervent Oy
Kipinätie 1
FIN-06150 Porvoo, Finland
Tel. [phone]
Fax. [phone]
ener[email protected]
www.enervent.com
ECO
˚C
> 3 sec
120 min
Acknowledge the FILS service
reminder by pressing any key on the
eWind control panel for 5 seconds.
F-PL will not be in use if a cooker
hood is connected to the equipment.
Press the Mode button for 3 seconds.
The text “on”will be displayed for
a short period of time and then
followed by “F-PL”.
User’s quick guide
version 19.10.17