EnGenius EWS550AP User manual

EWS550AP
version 1.0
Wireless Managed Wall Plate Access Point

Table of Contents
Chapter 1 ...........................................................................................................................................................................................5
Key Features ............................................................................................................................................................................................ 6
Introduction.............................................................................................................................................................................................. 7
System Requirements............................................................................................................................................................................... 8
Package Contents..................................................................................................................................................................................... 8
Applications............................................................................................................................................................................................. 9
Technical Specifications ........................................................................................................................................................................ 10
Physical Interface................................................................................................................................................................................... 12
Chapter 2 .........................................................................................................................................................................................13
Considerations for Wireless Installation ................................................................................................................................................ 14
Computer Settings.................................................................................................................................................................................. 15
Hardware Installation............................................................................................................................................................................. 19
Mounting the Access Point .................................................................................................................................................................... 20
Connecting using the 110 Punch-down Block....................................................................................................................................... 22
Chapter 3 .........................................................................................................................................................................................24
Default Settings...................................................................................................................................................................................... 25
Web Configuration................................................................................................................................................................................. 26
Chapter 4 .........................................................................................................................................................................................28
Device Status.......................................................................................................................................................................................... 30
Connections............................................................................................................................................................................................ 33
Realtime................................................................................................................................................................................................. 33
Chapter 5 .........................................................................................................................................................................................36
IPv4 Settings .......................................................................................................................................................................................... 37
IPv6 Settings .......................................................................................................................................................................................... 38

Spanning Tree Settings........................................................................................................................................................................... 39
LAN Port Settings.................................................................................................................................................................................. 40
Chapter 6 .........................................................................................................................................................................................41
Wireless Settings.................................................................................................................................................................................... 42
2.4 GHz/5 GHz Wireless Network......................................................................................................................................................... 44
2.4 GHz/5 GHz SSID Profile................................................................................................................................................................. 46
Wireless Security ................................................................................................................................................................................... 48
Wireless MAC Filter.............................................................................................................................................................................. 51
Traffic Shaping....................................................................................................................................................................................... 52
Fast Roaming ......................................................................................................................................................................................... 52
Guest Network ....................................................................................................................................................................................... 54
RSSI Threshold...................................................................................................................................................................................... 56
Management VLAN Settings................................................................................................................................................................. 57
Chapter 7 .........................................................................................................................................................................................58
Status...................................................................................................................................................................................................... 59
Settings................................................................................................................................................................................................... 60
Tools....................................................................................................................................................................................................... 61
Node List................................................................................................................................................................................................ 61
Link Status ............................................................................................................................................................................................. 62
Ping ........................................................................................................................................................................................................ 63
Trace Route............................................................................................................................................................................................ 63
Throughput............................................................................................................................................................................................. 64
Chapter 8 .........................................................................................................................................................................................65
Controller Settings ................................................................................................................................................................................. 66
SNMP Settings....................................................................................................................................................................................... 66
CLI/SSH Settings................................................................................................................................................................................... 69
HTTPS Settings...................................................................................................................................................................................... 70

Email Alert............................................................................................................................................................................................. 71
Date and Time Settings .......................................................................................................................................................................... 72
WiFi Scheduler....................................................................................................................................................................................... 73
Tools....................................................................................................................................................................................................... 75
LED Control........................................................................................................................................................................................... 78
Device Discovery................................................................................................................................................................................... 79
Chapter 9 .........................................................................................................................................................................................80
Account Setting...................................................................................................................................................................................... 81
Firmware Upgrade ................................................................................................................................................................................. 82
Backup/Restore...................................................................................................................................................................................... 83
System Log ............................................................................................................................................................................................ 84
Reset....................................................................................................................................................................................................... 86
Logout.................................................................................................................................................................................................... 87
Appendix .........................................................................................................................................................................................88
Appendix A - FCC Interference Statement ............................................................................................................................................ 89
Appendix B - CE Interference Statement............................................................................................................................................... 91

Chapter 1
Product Overview

Introduction
Key Features
Deploy and manage with ease using EWS Series Wireless Management Switches.
Dual radio 2x2 802.11ac/a/b/g/n Access Point with multi-user MIMO (MU-MIMO) and 3 port Ethernet switch.
Built-in “Turbo Engine” with a powereful quad-core chipset to process multiple tasks for driving and enhancing performance.
Gigabit Ethernet uplink provides high speed Internet access.
3 x 10/100/1000 Mbps Ethernet ports for wired device connectivity (1 port includes PoE output).
Supports 802.11ac Wave 2.0 technology to enhance overall bandwidth and speed to wireless client devices.
Supports Tx Beamforming to enlarge the transmition distance.
Performs 256-QAM under the 2.4 GHz band to enhance data rate to 400 Mbps.
Additional RJ45 pass-through port for connecting to phone systems.
Power-over-Ethernet supports 802.3af output when PoE input is 802.3at.
Internal high-performance antennas support the wall plate AP’s low profile design.
Effective and flexible bandwidth management.
Secure Guest Network option available.
Ideal for audio, video, and voice applications.
Mounts onto any standard wall box.

Introduction
The EWS550AP is an enhanced-powered, long-range wireless access point. It is designed to operate in numerous environments; from large homes,
small and medium-sized businesses, multiple-floor offices, hotels, and other venues, to larger enterprise deployments. The AP’s enhanced-powered,
long-range characteristics make it a cost-effective alternative to ordinary Access Points that do not have the range and reach to connect to a
growing number of wireless users who wish to access a large hotspot or business network.
To protect sensitive data during wireless transmissions, the device offers different encryption settings for wireless communications, including
industry standard WPA and WPA2 encryption. The AP also includes MAC address filtering to allow network administrators to provide network
access only to known computers and other devices based on their MAC addresses.
Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions,
distance between devices, radio interference in the operating environment, and mix of devices in the network. Features and specifications are subjected to change
without prior notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2017 EnGenius
Technologies, Inc. All rights reserved.

System Requirements
The following are the Minimum System Requirements needed to configure the device:
Computer with an Ethernet interface or wireless network capability
Windows OS (XP, Vista, 7, 8), or Mac OS, Linux-based operating systems
Web-browsing application (i.e. Edge, Internet Explorer, Chrome, Firefox, Safari, or another similar browser application)
Package Contents
The package contains the following items (all items must be in package to issue a refund):
EWS Wall Plate Access Point
Mounting Bracket
Bracket Screw
Quick Installation Guide

Applications
Wireless LAN (WLAN) products are easy to install and highly efficient. The following list describes some of the many applications made possible
through the power and flexibility of WLANs:
Difficult-to-Wire Environments: There are many situations where wires cannot be installed, deployed easily, or cannot be hidden from
view. Older buildings, sites with multiple buildings, and/or areas that make the installation of a Ethernet-based LAN impossible,
impractical or expensive are sites where WLAN can be a network solution.
Temporary Workgroups: Create temporary workgroups/networks in more open areas within a building; auditoriums, amphitheaters
classrooms, ballrooms, arenas, exhibition centers, or temporary offices where one wants either a permanent or temporary Wireless LAN
established.
The Ability to Access Real-Time Information: Doctors/Nurses, Point-of-Sale Employees, and/or Warehouse Workers can access real-time
information while dealing with patients, serving customers, and/or processing information.
Frequently Changing Environments: Set up networks in environments that change frequently (i.e.: Show Rooms, Exhibits, etc.).
Small Office and Home Office (SOHO) Networks: SOHO users require a cost-effective, easy and quick installation of a small network.
Training/Educational Facilities: Training sites at corporations or students at universities use wireless connectivity to exchange
information between peers and easily access information for learning purposes.

Technical Specifications
EWS550AP
Radio Specification
Dual Concurrent Radio:
- 2.4 GHz: 802.11b/g/n with max data rate up to 400 Mbps
- 5 GHz: 802.11a/n/ac with max data rate up to 867 Mbps
Transmit Power:
- Max transmit power is limited by regulatory power
Radio Chains/Spatial Streams:
- 2 x 2: 2
Supported Radio Technology:
- 802.11b: Direct-Sequence Spread-Spectrum (DSSS)
- 802.11a/g/n/ac: Orthogonal Frequency-Division Multiplexing
(OFDM)
Channelization:
- 802.11ac with 20/40/80 MHz channel width
- 802.11n with 20/40 MHz channel width
- 802.11a/b/g with 20 MHz channel width
Supported Modulation:
- 802.11b: BPSK, QPSK, CCK
- 802.11a/g/n: BPSK, QPSK, 16-QAM, 64-QAM
- 802.11ac: BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM
Supported data rates (Mbps):
- 802.11b: 1, 2, 5.5, 11
- 802.11a/g: 6, 9, 12, 18, 24, 36, 48, 54
- 802.11n: 6.5 to 400 (MCS0 to MCS15)
- 802.11ac: 6.5 to 867 (MCS0 to MCS9, NSS= 1 to 2)
Physical & Environment
Power Source:
- PoE: compatible with 802.3af/at
Supports 802.3af output when PoE input is 802.3at
Internal Antenna:
- 4 dBi/5.5 dBi 2.4 GHz antennas
- 6 dBi/5.3 dBi 5 GHz antennas
Interface:
- 1 x 10/100/1000 Mbps Uplink Port with 802.3af/at PoE
- 3 x 10/100/1000 Mbps Switched Ports
- 1 x 10/100/1000 Mbps Access Port with PoE Output
- 2 x RJ45 Pass Through Ports
- 2 x 110 Punch Down Blocks
- 1 x Reset button
- 1 x Kensington Security Slot
Dimensions (W x D x H):
- 125 x 188 x 26 mm
Mounting:
- Wall mount (standard US/EU single gang wall jack)
Environment:
- Operating temperature: 0°C~40°C
- Operating humidity: 0%~90% typical
- Storage temperature: -30°C~70°C

Wireless
Operating Mode:
-AP Mode
-Mesh AP Mode
Auto Channel Selection:
- Setting varies by regulatory domains
SSIDs:
- Supports up to 8 SSIDs per frequency band
VLAN Tag / VLAN Pass-through
Wireless Client List
Guest Network:
- Allocates a separate network segment for guest access within
the same WLAN
QoS:
- Supports 802.11e/WMM
Band Steering
Mobility:
- PMKSA support for fast roaming
Security:
- WEP encryption: 64/128/152-bit
- WPA/WPA2 Enterprise/PSK
- Hidden SSID
- MAC address filtering (up to 50 MAC)
- Client isolation
Management
Deployment Options
- Standalone Mode
- Managed Mode (by Neutron Switch or ezMaster)
Configuration
- Web Interface (HTTP)
- SNMP v1/v2c/v3 with MIB I/II and private MIB
- CLI (Telnet)
Firmware Upgrade
- Web interface or CLI (FTP/HTTP)
Backup / Restore Settings
- Revert to factory default settings
Schedule Reboot:
- Specifies interval to reboot system periodically
E-mail Alert/Syslog Notification

Physical Interface
1. LED Indicators: LEDs for Power, Uplink, 5 GHz, 2.4 GHz, PoE Out, Reserve
2. Reset Button: Press, hold for over 10 seconds to reset to factory default settings
3. 10/100/1000 LAN Ports: Two RJ45 access ports
4. 10/100/1000 LAN Port (PoE Out): RJ45 access port with PoE Out (support 802.3af output when PoE input is 802.3at)
5. RJ45 Pass Through Port: Pass through port
6. 10/100/1000 RJ45 Uplink (PoE In): Uplink port that supports 802.3af/at PoE input
7. 110 Punch Down Block
3
7
6
1
2
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5
5

Chapter 2
Before You Begin

Before You Begin
This section will guide you through the installation process. Placement of the EnGenius Access Point is essential to maximize the its
performance. Avoid placing the Access Point in an enclosed space such as a closet, cabinet, or stairwell.
Considerations for Wireless Installation
The operating distance of all wireless devices can often not be pre -determined due to a number of unknown obstacles in the
environment in which the device is deployed. Obstacles such as the number, thickness, and location of walls, ceilings, or oth er
objects that the Access Point’s wireless signals must pass through can weaken the signal. Here are some key guidelines for allowing
the Access Point to have an optimal wireless range during setup.
Keep the number of walls and/or ceilings between the Access Point and other network devices to a minimum. Each wall and/or ceiling
can reduce the signal strength, resulting in a lower overall signal strength.
Building materials make a difference. A solid metal door and/or aluminum stubs may have a significantly negative effect on the signal
strength of the Access Point. Locate your wireless devices carefully so the signal can pass through drywall and/or open doorways.
Materials such as glass, steel, metal, concrete, water (example: fish tanks), mirrors, file cabinets, and/or brick can also diminish wireless
signal strength.
Interference from your other electrical devices and/or appliances that generate RF noise can also diminish the Access Point’s signal
strength. The most common types of devices are microwaves or cordless phones.

Computer Settings
Windows XP/Windows 7
In order to use the Access Point, you must first configure the TCP/IPv4 connection of your Windows OS computer system.
1. Click the Start button and open the Control Panel.
Windows XP Windows 7
2a. In Windows XP, click on Network Connections.

2b. In Windows 7, click View network status and tasks in the Network and Internet section, and then select Change adapter settings.
3. Right click on Local Area Connection and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.

5. Select Use the following IP address and enter an IP address that is different from the Access
Point and Subnet mask, then click OK.
Note: Ensure that the IP address and Subnet mask are on the same subnet as the device.
For example: Access Point IP address: 192.168.1.1
PC IP address: 192.168.1.2 –192.168.1.255
PC Subnet mask: 255.255.255.0

Apple Mac OS X
1. Go to System Preferences (it can be opened in the Applications folder or by selecting it in the Apple Menu).
2. Select Network in the Internet & Network section.
3. Highlight Ethernet.
4. In Configure IPv4, select Manually.
5.Enter an IP address that is different from the Access Point and Subnet mask,
then click OK.
Note: Ensure that the IP address and Subnet mask are on the same subnet
as the device.
For example: Access Point IP address: 192.168.1.1
PC IP address: 192.168.1.2 –192.168.1.255
PC Subnet mask: 255.255.255.0
6. Click Apply when finished.

Hardware Installation
1. Connect one end of a RJ45 Ethernet cable to the PoE In (LAN/Uplink) port on the rear of the Access Point.
2. Connect the other end of the RJ45 Ethernet cable to a PoE Ethernet switch or the PoE Out port on the PoE injector.
3. Using another RJ45 Ethernet cable, connect one end to the Ethernet port on the computer, and connect the other end to another port
on the PoE Ethernet switch or to the Data In port on the PoE injector.
4. Provide power to the PoE injector/switch.
5. Verify that the Power LED on the AP is steady orange.
6. Proceed to set up the Access Point using the computer.

Mounting the Access Point
The EWS Wall Plate AP mounts onto an electrical outlet box.
1. Remove the cover from the outlet box, retaining the original cover screws.
2. Gently pull the required cables through the center of the mounting bracket.
3. Align the mounting bracket with the outlet box and affix the mounting bracket to the outlet box using the original cover screws.
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