EnGenius ESR350H User manual

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ESR350H
11N X-TRA RANGE Wireless Gigabit Router
V1.0

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Table of Contents
1. Product Overview .......................................................................................................................................................................................................................... 6
1.1. Package Contents........................................................................................................................................................................................................ 7
1.2. Product Layout............................................................................................................................................................................................................. 8
1.3. Wall Mounting ............................................................................................................................................................................................................. 9
2. Installation .................................................................................................................................................................................................................................... 10
2.1. System Requirements ............................................................................................................................................................................................... 10
2.2. Setup Notes................................................................................................................................................................................................................ 10
3. Getting Started............................................................................................................................................................................................................................. 11
3.1. Using your CD............................................................................................................................................................................................................ 11
3.2. Setup your network cables....................................................................................................................................................................................... 12
3.3. Login your Router...................................................................................................................................................................................................... 14
3.4. Configuring your Internet......................................................................................................................................................................................... 16
4. Parental Control........................................................................................................................................................................................................................... 21
5. Networking Setting ..................................................................................................................................................................................................................... 25
6. System........................................................................................................................................................................................................................................... 26
6.1. Status........................................................................................................................................................................................................................... 26
6.2. Operation Mode ........................................................................................................................................................................................................ 28
6.3. LAN.............................................................................................................................................................................................................................. 29
6.4. DHCP........................................................................................................................................................................................................................... 31
6.5. Log............................................................................................................................................................................................................................... 32
6.6. Monitor ....................................................................................................................................................................................................................... 33

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6.7. Language .................................................................................................................................................................................................................... 34
7. Internet.......................................................................................................................................................................................................................................... 35
7.1. Status........................................................................................................................................................................................................................... 35
7.2. Dynamic IP.................................................................................................................................................................................................................. 36
7.3. Static IP ....................................................................................................................................................................................................................... 37
7.4. PPPoE (Point-to-Point Protocol over Ethernet) ..................................................................................................................................................... 38
7.5. PPTP............................................................................................................................................................................................................................. 39
7.6. L2TP............................................................................................................................................................................................................................. 40
7.7. DS-Lite......................................................................................................................................................................................................................... 41
8. Wireless LAN ................................................................................................................................................................................................................................ 42
8.1. Basic............................................................................................................................................................................................................................. 42
8.2. Advanced.................................................................................................................................................................................................................... 44
8.3. Security ....................................................................................................................................................................................................................... 45
8.4. Filter............................................................................................................................................................................................................................. 47
8.5. WPS ............................................................................................................................................................................................................................. 48
8.6. Client List .................................................................................................................................................................................................................... 49
9. Parental Control........................................................................................................................................................................................................................... 50
9.1. Wizard ......................................................................................................................................................................................................................... 50
9.2. Web Monitor.............................................................................................................................................................................................................. 53
10. Guest Network ........................................................................................................................................................................................................... 54
10.1. Enabling Guest Network........................................................................................................................................................................................... 54
10.2. DHCP Server Setting ................................................................................................................................................................................................. 55

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10.3. DHCP Client Table ..................................................................................................................................................................................................... 56
11. IPv6.............................................................................................................................................................................................................................. 57
11.1. Basic............................................................................................................................................................................................................................. 57
11.2. Status........................................................................................................................................................................................................................... 57
11.3. Static IPv6 ................................................................................................................................................................................................................... 58
11.4. Auto Configuration.................................................................................................................................................................................................... 59
11.5. PPPoE .......................................................................................................................................................................................................................... 60
11.6. 6to4 ............................................................................................................................................................................................................................. 61
11.7. Link Local .................................................................................................................................................................................................................... 62
12. Firewall ........................................................................................................................................................................................................................ 63
12.1. Basic............................................................................................................................................................................................................................. 63
12.2. Advanced.................................................................................................................................................................................................................... 64
12.3. DMZ (Demilitarized Zone)........................................................................................................................................................................................ 65
12.4. DoS (Denial of Service) ............................................................................................................................................................................................. 66
12.5. ACL .............................................................................................................................................................................................................................. 67
13. VPN (Virtual Private Network).................................................................................................................................................................................. 68
13.1. Status........................................................................................................................................................................................................................... 68
13.2. VPN Wizard ................................................................................................................................................................................................................ 69
13.3. User Setting................................................................................................................................................................................................................ 77
13.4. Profile Setting............................................................................................................................................................................................................. 78
14. Advanced.................................................................................................................................................................................................................... 85
14.1. NAT (Network Address Translation)........................................................................................................................................................................ 85

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14.2. Port Mapping ............................................................................................................................................................................................................. 86
14.3. Port Forwarding ......................................................................................................................................................................................................... 87
14.4. Port Triggering (Special Application)...................................................................................................................................................................... 88
14.5. ALG (Application Layer Gateway) ............................................................................................................................................................................ 89
14.6. UPnP (Universal Plug and Play)................................................................................................................................................................................ 90
14.7. IGMP (Internet Group Multicast Protocol) ............................................................................................................................................................. 91
14.8. QoS (Quality of Service)............................................................................................................................................................................................ 92
14.9. Routing ....................................................................................................................................................................................................................... 95
14.10. WOL (Wake on LAN) ................................................................................................................................................................................................. 96
15. Tools............................................................................................................................................................................................................................ 97
15.1. Admin.......................................................................................................................................................................................................................... 97
15.2. Time............................................................................................................................................................................................................................. 98
15.3. DDNS (Dynamic DNS)............................................................................................................................................................................................... 99
15.4. Diagnosis .................................................................................................................................................................................................................. 100
15.5. Firmware ................................................................................................................................................................................................................... 101
15.6. Back-Up..................................................................................................................................................................................................................... 104
15.7. Reset.......................................................................................................................................................................................................................... 105
Appendix A –FCC Interference Statement..................................................................................................................................................................................... 106
Appendix B –Industry Canada statement...................................................................................................................................................................................... 107

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1. Product Overview
Thank you for purchasing the ESR350H 300Mbps Wireless-N Gigabit Router from EnGenius Technologies.
By applying the latest in 802.11n technology, the ESR350H provides users with high speed (up to 300Mbps) to stream HD multimedia, play games
online, or download large files. With 5dBi antenna, it has up to twice the range compared to other wireless routers and has better coverage to reach
what would be normally weak or dead spots.
The ESR350H also has all the standard security features contained in routers today. Multiple SSIDs, Firewall Mapping, DMZ, IP Filtering, ICMP
Blocking, and VPN Pass Through are all standard features within the ESR350H. Content filtering is easily managed by basing it on MAC Addresses,
URLs, or other such features. These features are easily accessed and set up in the easy to use User Interface.
With the User Friendly Setup Wizard, setting up Internet connectivity, Wireless LAN, and security is a breeze.
Features
High Performance Gigabit Connection: Offers one WAN and four LAN Gigabit connections.
300Mbps High Speed Wireless Networking: Provides up to 300Mbps to allow you to watch online multimedia such as Netflix® , play games
online, music, and download large files.
5dBi antenna: Extend your home network area with longer wireless range and better coverage.
WEP/WPA/WP2 Security: Secure your wireless network to prevent unauthorized access
Advanced Firewall: Provides advanced SPI firewall, Denial of Service (DoS) attack blocking, MAC filtering, and URL filtering to secure high-speed
network connections.
Up to 4 SSIDs to highly secure your wireless network while sharing it to different groups.
QoS to prioritize the multimedia streaming of data.

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Parental Control: Enable centralized control to restrict some Internet access for different computers on the network.
VPN: Supports up to 5 VPN tunnels to better secure your network from remote access.
IPv6 Compliance: Supports the next generation IPv6 (Internet Protocol version 6) to enable highly reliable applications and enhanced security for
safer Internet connectivity.
Easy Smart Wizard Setup
1.1. Package Contents
1. ESR350H Wireless N Router
2. 5dBi Antenna * 2
3. ESR350H Quick Installation Guide
4. 12V/1A Power Adaptor
5. Ethernet Cable
6. ESR350H User CD (with User Manual)
7. Technical Supporting Card

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1.2. Product Layout
Front Panel
Components
Description
WPS Button
Click to activate the router’s Wi-Fi Protected Setup (WPS) feature.
WPS LED
This LED goes BLINK when the WPS feature is being triggered.
Power LED
This LED goes ON when the power is being supplied to the router.
WLAN LED
This LED goes ON when the RF (wireless LAN) feature is enabled.
WAN LED
This LED goes ON when an Ethernet cable is connected to the router’s WAN port.
LAN (1 –4 ) LEDs
These LEDs go ON when an Ethernet cable is connected to the corresponding router LAN port.

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Back Panel Components
Description
LAN Ports (1 –4)
Use an Ethernet cable to connect each port to a computer on your Local Area Network (LAN).
WAN /Internet Port
Use an Ethernet cable to connect this port to a cable or DSL modem.
DC-Jack (POWER)
Connect the power adapter to this connector.
Reset Button
Press 0 to 5 seconds to reboot the router.
Press longer than 10 seconds to reset the router to the factory default settings.
Antenna Connector
Interface for the antennas.
1.3. Wall Mounting
Mounting the ESR350H to a wall will allow the wireless range to be optimized. To mount the device in the wall, measure the distance of the
mounting holes of the ESR350H and drill the appropriate holes on the wall location. Once the nails are secure, firmly lock the mounts onto the
ESR350H.

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2. Installation
2.1. System Requirements
To begin installing the ESR350H, you need the following:
Computer (Windows, Linux, OS X Operating System)
CD-ROM*
Web Browser (Internet Explorer, FireFox, Chrome, Safari)
Network Interface Card with an open RJ-45 Ethernet Port
WiFi Card or USB WiFi Dongle (802.11 B/G/N)**
External xDSL (ADSL) or Cable Modem with an open RJ-45 Ethernet Port
CAT5 Ethernet Cables
* You can only using ESR350H Installation CD for Windows operation system.
**The Wi-Fi Card or Wi-Fi USB dongle is optional.
2.2. Setup Notes
When considering the placement of the ESR350H remember the following:
The ESR350H must be close to the DSL or Cable Modem and a Power Source. Initially, it needs to be closed to the computer that is used to
set up the ESR350H.
Placing the ESR350H in the center of the office space will result in the most optimal wireless range.
The higher the placement of the ESR350H, the better wireless range it will have.
Other electronic devices can cause interference, which will cause the wireless range of the ESR350H to diminish.

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3. Getting Started
3.1. Using your CD
Before getting started, please power off your cable modem or the DSL.
1. Insert the ESR350H Installation CD into your CD-ROM drive. The CD should
automatically start in a few seconds. If you are not using Windows (Internet
Explorer), please browse the CD and open the file names index.html (it can be
found from the “html” folder) to start.
2. Click Quick Start. The wizard will guide you through setting up your ESR350H.

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3.2. Setup your network cables
1. Power on ESR350H.
2. Plug either end of an Ethernet cable into the WAN port on the back
panel of the router (see CABLE 1). Plug the other end of the cable
into your cable/DSL modem.

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3. Plug either end of an Ethernet cable into the LAN port on the back
panel of the router (see CABLE 2). Plug the other end of the cable
into your computer.
4. Make sure the network cable and power adapter are firmly
connected. Click Next. You will then be prompted with the login
screen. Please enter the default user name as admin and the default
password as admin for your router.
NOTE: If the browser is not automatically prompted. Please manually enter the default router IP address 192.168.0.1 into your browser.

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3.3. Login your Router
1. Once logged in, the landing page will display information about the ESR350H.
NOTE: The default user name is admin and the default password is admin.
2. Icon introduction
On the top right, you will see five icons:
Home
Setup Wizard Mode
Advanced Networking Setting
Language
Logout

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On the bottom left, you will see:
View the router information and connection status
Open the setup wizard by clicking Wizard button
Customize the parent control setting by clicking Parent Control button

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3.4. Configuring your Internet
1. Select Wizard on the bottom left hand corner of the landing page.
2. The wizard will then explain to you that it will set up the Internet connection. Click Next.
3. The Wizard will then proceed to automatically detect the type of Internet connection being used based on the connection on the WAN port of
the ESR350H. Please wait a few seconds to finish detecting the Internet connection.
4. If the ESR350H does not detect the appropriate Internet connection, you can select the correct one on the drop down menu of Login Method
(also known as WAN protocol / Internet Connection method).

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Dynamic IP Address (DHCP)
A DHCP type of connection is where your Internet connection is usually always on and your Internet service provider automatically provides you with
an IP address. A DHCP connection is usually from a Cable Internet service.
Static IP
To set up a Static IP connection, enter the following: IP Address of the Internet Connection, Subnet Mask, Default Gateway, and both DNS Servers.
This information can be obtained by either your Internet Service provider or Network Administrator.
Point-to-Point Protocol over Ethernet (PPPoE)
To set up a PPPoE connection, enter the Username, Password, and Service (name) of the Internet connection provided by your ISP. Click Next and
the ESR350H should connect to the Internet successfully. A PPPoE connection is usually from a DSL Internet service.
MTU: Maximum Transmission Unit. It specifies the largest packet size permitted for Internet transmission. The factory default MTU size of PPPoE is
1492. If you wish to manually change the MTU size, set it between 1200 and 1500.
Point-to-Point Tunneling Protocol (PPTP)
To set up a PPTP connection, enter the type of WAN connection (Static IP or DHCP). After, depending on the type of WAN, follow the instructions of
DHCP or Static IP to fill out the corresponding information. Then, proceed to enter the Username, Password, Service, and Connection ID of the PPTP
Internet connection. Once completed, click Next. Once configured, the Internet connection will successfully connect.
MTU: Maximum Transmission Unit. It specifies the largest packet size permitted for Internet transmission. The factory default MTU size of PPTP is
1400. If you wish to manually change the MTU size, set it between 1200 and 1400.

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Layer 2 Tunneling Protocol (L2TP)
To set up an L2TP connection, enter the type of WAN connection (Static IP or DHCP). After, depending on the type of WAN, follow the instructions
of DHCP or Static IP to fill out the corresponding information. Then, proceed to enter the Username, Password, and Service. Click next when
completed. Once configured, the Internet connection will successfully connect.
MTU: Maximum Transmission Unit. It specifies the largest packet size permitted for Internet transmission. The factory default MTU size of L2TP is
1460. If you wish to manually change the MTU size, set it between 1200 and 1460.
5. When the Internet connection is detected, click Next.

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6. It is highly recommended to select High as the security level to better secure your router and prevent outside intrusion.
7. Enter your desired router name in the column of SSID, and enter your desired password in the column of Key.

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8. Click Apply to save the information. You have now completed the ESR350H setup. Now ESR350H is ready for use.