
TECHNICAL ASSISTANCE
REPLACING KEYCAPS AND SWITCHES
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support@epomaker.com with your purchase order number
and a detailed description of your issue.
We normally respond to enquiries within 24 hours. If you
purchased your keyboard from a distributor or not from any
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additional help.
WARRANTY
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wear and tear. If your product is defective we will send you
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to send the defective unit back to Epomaker.
We provide a 1 year warranty for our products when
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not be covered by your 1 year warranty if the inspection
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the item from another reseller or likewise. Please contact
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issues.
COMMUNITY FORUMS
https://discord.gg/2q3Z7C2
Join our community and learn together with
other keyboard enthusiasts.
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https://www.reddit.com/r/Epomaker/
Logo
Switch Shaft
The Switch Puller tool aligns Vertically to the Switch to
unclip the plastic securing the switch to the plate.
Example of a switch
as seen from top
after you remove the
keycap to prepare for
switch removal.
Mechanical
Switch
Switch Puller Keycap Puller
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switches
Included
Tools
1. Grab your Switch Removal Tool and align the gripping teeth
vertically (on the Y-Axis) at the center of the switch, as shown in
the example graphic above.
2. Grab the switch with the Switch Puller and apply pressure until the
switch releases itself from the plate.
3. Using firm but gentle force pull the switch away from the keyboard
using a vertical motion.
Remove Switches
1. Check that all the switch metallic pins are perfectly straight and clean.
2. Align the switch vertically to have the Gateron logo facing north. The
pins should align themselves to the keyboard PBC.
3. Press the switch down until you hear a click. This means your switch
clips have attached themselves to the keyboard plate.
4. Inspect the switch to ensure it’s properly attached to your keyboard,
and test it.
Install Switches
Note: If the key doesn’t work its possible you may have bent one of the switches while installing it. Pull the switch out and repeat the process.
Pins may be damaged beyond repair and need replacement if this process is not done correctly. Never apply excessive force when replacing
keycaps or switches. If you cannot remove or install keycaps or switches please contact customer service as soon as possible to avoid
damage to the keyboard due to operating errors.
Please be gentle. Be sure the
pins are aligned with the slots.
Before installing switches, be sure the pins are clean and straight.
Push Straight
Down
TECHNICAL ASSISTANCE
For technical assistance, please email to
and a detailed description of your issue.
We normally respond to enquiries within 24 hours. If you
purchased your keyboard from a distributor or not from any
official store of Epomaker, please contact them directly for any
additional help.
COMMUNITY FORUMS
Join our community and learn together with
other keyboard enthusiasts.
https://discord.gg/2q3Z7C2
https://www.reddit.com/r/Epomaker/
WARRANTY
EPOMAKER's Warranty covers any factory defects that
might affect the proper functionality of your purchase. It
doesn't cover any damage that may occur from normal
wear and tear. If your product is defective we will send you
a replacement unit. Replacement units might require you
to send the defective unit back to Epomaker.
We provide a 1 year warranty for our products when
bought from our website (EPOMAKER.com). Your item will
not be covered by your 1 year warranty if the inspection
shows any sign of modification or changes unsupported
by the original product, these include: Changing internal
components, Assembling and reassembling the product,
Replacing Batteries, etc.
We will ONLY cover the item if it is bought from our official
stores. You do not have a warranty with us if you bought
the item from another reseller or likewise. Please contact
the store that you bought your product from to resolve
issues.